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Review Summary
Onepark receives high praise for its user-friendly website and app, offering a seamless booking process with competitive prices and numerous parking options.
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A. A.
7 Sept 2024
Verified reviewMy car didn’t fit in the garage
Reply from onepark.co
Dear Florian, Thank you for your feedback. We can see that you are in touch with our customer service team as we speak to provide you with all necessary information. We strive to provide you with a wealth of information about the parking, including hours, allowed vehicle types, maximum height, any additional fees to be paid on-site, and other details. Our goal is to ensure that your parking experience is free from any unexpected issues. Kind regards, Loïs from Onepark
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A. A.
7 Sept 2024
Verified reviewEasy and clear instructions, very smooth to access the car park, safe and secure and signage in a great part of the city. Brilliant.
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A. A.
7 Sept 2024
Verified reviewExcellent service! Very easy access and find it.
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A. A.
6 Sept 2024
Verified reviewEverything worked well, but I don’t know why I have to provide a license plate number, if I anyway have to enter a long booking number at the entrance and recognition system for license plate recognition is installed.
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A. A.
6 Sept 2024
Verified reviewBooking parking was very easy to do, although I only booked until a certain time & date my mind was put at ease when they informed me I had longer at the end of my stay should our train be late.
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A. A.
6 Sept 2024
Verified reviewUsed One Park several times before and will use again and again! Super simple to use, surprisingly affordable and great customer service if you ever have an issue.
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A. A.
6 Sept 2024
Verified reviewVery good access to the parking, right in the city center.
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A. A.
6 Sept 2024
Verified reviewEasy to use, good information that was clear and images helped understand what was being booked. Reviews were also helpful.
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A. A.
6 Sept 2024
Verified reviewEasy, and practical.. the only issue we had was because google map didn't show the right place when we put the address of the parking. But that was not a mistake of one park (I believe)
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A. A.
6 Sept 2024
Verified reviewVery straight forward to make a booking and instant confirmation by email.
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A. A.
6 Sept 2024
Verified reviewfast and easy
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A. A.
6 Sept 2024
Verified reviewEverything was nice and easy
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A. A.
6 Sept 2024
Verified reviewEasy site to navigate, lots of options available along with all the information needed relating to the sites.
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A. A.
6 Sept 2024
Verified reviewI paid online but then had to pay again because I accidentally took the ticket to get into the car park. No one was around to correct this or help me.
Reply from onepark.co
Dear Lain, Thank you for your feedback. To assist you further, please contact our customer service team via email at customer.service@onepark.co. We would be happy to help you find a solution. Kind regards, Loïs from Onepark
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A. A.
6 Sept 2024
Verified reviewEfficient and helpful
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A. A.
6 Sept 2024
Verified reviewTook money from my account 3 times and still haven’t got refund . Avoid !
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A. A.
6 Sept 2024
Verified revieweasy to use. clean safe parking. thank you
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A. A.
6 Sept 2024
Verified reviewIt was very easy to make my booking.. Very straightforward
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A. A.
6 Sept 2024
Verified reviewClear efficient and plenty of spaces. Easy to book. Will use again.
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A. A.
6 Sept 2024
Verified reviewGreat car park - we needed one big enough for our car with a roof box. Really easy to book and pay, and felt safe leaving our car and belongings in it as we were on a long trip.
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