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Review Summary
Onepark is praised for its user-friendly website and app, making booking simple and efficient. Customers appreciate the reasonable pricing and wide selection of locations available.
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A. A.
4 May 2022
Verified review...
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A. A.
4 May 2022
Verified reviewAn excellent website and service
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A. A.
4 May 2022
Verified reviewCheap is my first priority😊 so it is really a reasonable price!
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A. A.
4 May 2022
Verified reviewBeware when reserving from another timezone as the time you pick is the time from that timezone, not the destination time! When I realized that, I modified my reservation time but I realized when I was parked that the multiple entry I originally had on my booking was lost by the Onepark system during the modification process. I ended-up with a sigle entry booking. Even worst was that exiting the parking by foot through the garage door (the pedestrian exit was closed) using the entry code, makes it that the code no longer works to enter recuperate your car and exit the parking… The app and program are not mature and are buggy… I ended up not being able to use our rental car during our 2 days in Paris.
Reply from onepark.co
Dear client, thank you for your comment and we are sorry for the inconveniences which may have been caused. We have forwarded the information to our corresponding department. Please note that you can contact our customer service in case for any problems with the booking. We will be happy to help you.
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A. A.
1 May 2022
Verified reviewEasy
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A. A.
1 May 2022
Verified reviewWhen I was booking, I got a warning that I already have a booking for the same dates in my cart and that I would be double charged, however I didn't have it, I had to recheck that few times and spent some time on that. The booking itself went smoothly.
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A. A.
1 May 2022
Verified reviewSo easy to use. I definitely tell my friends and use it again if all goes well for my first experience.
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A. A.
1 May 2022
Verified reviewEasy to use it
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A. A.
1 May 2022
Verified reviewNice and easy. Garage very clean.
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A. A.
1 May 2022
Verified revieweasy app
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A. A.
1 May 2022
Verified reviewSimple and easy. Just what you need!
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A. A.
1 May 2022
Verified reviewVery happy with the overall experience - got lost in one of the areas in Paris and also made a mistake with the booking, and a lovely lady managed to help us out from beginning to end. Thank you!
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A. A.
1 May 2022
Verified review2nd Keypad was not working when arrived, but was fixed a day later. Hotel helped to get in. Changing the time of the booking resulted in cancelation of first booking and new booking was rejected at first try. A new booking worked afterwards.
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A. A.
1 May 2022
Verified reviewTop Preis- Leistung
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A. A.
1 May 2022
Verified reviewà l'adresse indiquée nous sommes arrivés sur un parking dédié aux salariés..(Parking PEF, 77990 Le Mesnil-Amelot sur gmaps)..en fait le parking a une autre entrée...corrigez cela...nous avons dû faire plusieurs fois demi-tour pour trouver la bonne entrée
Reply from onepark.co
Bonjour Monsieur, Nous vous remercions pour votre retour qui nous aide à améliorer le service que nous fournissons à nos clients. Néanmoins, après vérification, nous n'avons jamais reçus de retours en ce sens sur ce parking. Un de nos agents va revenir vers vous dans les meilleurs délais afin d'obtenir plus de renseignements et vous proposer une solution si besoin.
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A. A.
1 May 2022
Verified reviewCompetitive price and very convenient to see a number of options on one site.
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A. A.
1 May 2022
Verified reviewGood parking solution, good ratio price/quality
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A. A.
27 Apr 2022
Verified reviewEasy site to navigate, I’ve used this parking station before and found it easy to find and the staff helpful.
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A. A.
27 Apr 2022
Verified reviewVery good tool, i made a misstake and one day before i get a reminder and saw my wrong data. I was able to change (or cancel) the booking one day before and book a new one!!!
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A. A.
27 Apr 2022
Verified reviewGreat service. Clear and practical information, effective and easy process.
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