Reviews for Onepark.co

Total: 6 155 reviews since 20/12/2020

4.4

Based on 1 381 reviews from the last 12 months

  • 71%
  • 16%
  • 4%
  • 3%
  • 6%

icon sparkle Review Summary

Onepark is praised for its user-friendly website and app, making booking simple and efficient. Customers appreciate the reasonable pricing and wide selection of locations available.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Helpful?

icon sparkle Review Summary

Onepark is praised for its user-friendly website and app, making booking simple and efficient. Customers appreciate the reasonable pricing and wide selection of locations available.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 71%
  • 16%
  • 4%
  • 3%
  • 6%

  • A. A.

    28 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    my go to site

  • A. A.

    27 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Fast and effective.

  • A. A.

    27 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Everything easy go.

  • A. A.

    27 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very easy process from start to finish. Good choice of parking options and good prices.

  • A. A.

    27 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    I would have liked to be able to filter results. ie Valet, indoor, outdoor, short term, long term.

  • A. A.

    26 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very efficient

  • A. A.

    26 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Excellent!

  • A. A.

    26 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    It was easy to navigate and efficient.

  • A. A.

    25 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Parking barriers didn’t open automatically, had to take a ticket and talk to the staff. The staff didn’t talk English, so it was very complicated to resolve the situation and exit the parking.

    Reply from onepark.co

    Dear client, thank you for your comment and we are sorry to hear that you had problems leaving the car park. We have checked in the system and we can see that the booking was cancelled. We have forwarded your message to the quality department who will get in touch with the car park. Thank you for trusting in Onepark.

    Reply from A. A.

    Hello, apparently I made a mistake, and I’ve booked parking for today instead of yesterday. Please do not cancel my booking and do not issue refund as I have used the parking yesterday, 17/08.

    Reply from onepark.co

    Dear client, thank you for your respond. However, your booking is already cancelled and refunded. But please do not worry. One of our colleagues will get in touch with you and will find a solution for your situation.

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  • A. A.

    25 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    It was easy und clear.

  • A. A.

    25 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Excellent

  • A. A.

    25 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    ...

  • A. A.

    25 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    It should be possible to allow extending the duration afterwards rather needing to Create a new booking from scratch for the same parking

    Reply from onepark.co

    Dear client, thank you for your comment. Should you exceed the duration of your booking, it is not necessary to modify or to do a new booking. According to the carpark policy, you will be asked to pay an extra-fee when leaving the carpark or, should a Onepark keyboard be installed, the corresponding amount will be charged directly on your credit card, when entering your code. In case for further questions in your next bookings please do not hesitate to contact us: https://www.onepark.co/contact Thank you for trusting in Onepark!

  • A. A.

    24 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Easy to book

  • A. A.

    24 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    easy to book

  • A. A.

    24 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Nice garage up to a beautiful hotel lobby. Only problem was the exit was the same as the entrance. Kind of scary but luckily no one came in at the same time. When we entered we only had to back up and let them out. No problems

  • A. A.

    24 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    The booking went smoothly the location and directions to the carpark are very clear When the payment had to be done I could not get the 10% discount they promised me ?

    Reply from onepark.co

    Dear client, thank you for your comment. We have sent you an email in order to understand to which promo code you are referring to. That way we can study your case. We are looking forward to your answer.

  • A. A.

    24 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Could be useful to include PayPal or other form of payment method. Since in The Netherlands the use of a Credit Card is not that commen.

  • A. A.

    22 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    Easy and efficient.

  • A. A.

    22 Aug 2021

    Verified review
    • Collected and verified by Verified Reviews

    The Onepark app was very easy to navigate. The reservation process was simple and our reserved spot was exactly as expected according to the information provided on the app.

Reviews displayed in chronological order

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About Onepark.co

ONEPARK

Compare the best offers and book your parking space in more than 2000 car parks in Europe. Save up to 60%.

icon contact Contact

10, rue du Chaptal , PARIS 75009

www.onepark.co/uk Auto and motorcycle
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