Customer reviews for pylones.com

Customer reviews

• 5 / 5

  

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  Quick service and great products

  Review of 10/08/2024, following an experience of 26/07/2024 by ANGIE H.

• 5 / 5

  

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  Good service and lovely products

  Review of 09/08/2024, following an experience of 30/07/2024 by SIMON K.

• 5 / 5

  

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  Fast delivery, everything was good quality. I'm happy!

  Review of 09/08/2024, following an experience of 30/07/2024 by MICHAEL K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Lovely shop. Found one in Berlin and Budapest, then ordered when I came home to Scotland. Very quick delivery.

  Review of 09/08/2024, following an experience of 28/07/2024 by JANE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Verry fast!

  Review of 09/08/2024, following an experience of 29/07/2024 by HELEN G. *

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• 5 / 5

  

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  Fast delivery & uniquely beautiful products

  Review of 08/08/2024, following an experience of 25/07/2024 by FIONA R.

• 5 / 5

  

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  Had a good experience ordering. Received the product as ordered and on time. 4 star because I would've liked a lower delivery charge.

  Review of 06/08/2024, following an experience of 26/07/2024 by VIKRANT SAMUEL M.

• 5 / 5

  

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  Très belles tasses et superbe livraison -tasses bien protégée !! Merci!

  Review of 06/08/2024, following an experience of 27/07/2024 by AVA B. *

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• 5 / 5

  

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  Samé nádherné věci

  Review of 06/08/2024, following an experience of 20/07/2024 by MAGDALENKA P.

• 5 / 5

  

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  Gutted that a lot of their shops have closed but I had great prompt on line service!

  Review of 06/08/2024, following an experience of 29/07/2024 by QUENTIN K. *

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• 5 / 5

  

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  The best items!! Love the colors, fun & the quality!

  Review of 06/08/2024, following an experience of 18/07/2024 by TRACY B.

• 5 / 5

  

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  Great

  Review of 05/08/2024, following an experience of 24/07/2024 by JESPER M.

• 5 / 5

  

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  We no longer have a shop in London. We bought some items in France. Loved them. Wanted some more. The ordering and delivery were easy and the items arrived in good time.

  Review of 04/08/2024, following an experience of 23/07/2024 by PAULA P.

• 5 / 5

  

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  Great products fast delivery

  Review of 03/08/2024, following an experience of 19/07/2024 by BRANDON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  love the colourful world of pylones Postal service was excellent...just wish they had shops in Scotland! have to go to London or Paris for the browsing experience in reality rather than a screen as this does not do their items justice....their items which are all well made last you years ..I am still using some items that are 22 years old and they still look like new!

  Review of 03/08/2024, following an experience of 03/07/2024 by E H.

• 5 / 5

  

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  Very good website and efficient delivery.

  Review of 03/08/2024, following an experience of 18/07/2024 by LUCINDA K.

• 5 / 5

  

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  Fun items and beautiful gift wrap provided free!

  Review of 03/08/2024, following an experience of 15/07/2024 by SUSAN T.

• 5 / 5

  

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  Fast delivery.

  Review of 03/08/2024, following an experience of 12/07/2024 by ANNA H.

• 5 / 5

  

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  Love your products. I always visit your stores in Paris when I'm there on vacation

  Review of 03/08/2024, following an experience of 17/07/2024 by LUKE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products and good delivery. Unfortunately I'm the UK so the free delivery option didn't apply to my order if I spent over £60. Otherwise, happy and items were well packaged.

  Review of 03/08/2024, following an experience of 17/07/2024 by CHLOE A.

• 5 / 5

  

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  Such wonderful colours

  Review of 03/08/2024, following an experience of 17/07/2024 by ANNE B.

• 5 / 5

  

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  Easy to order and came quickly.

  Review of 03/08/2024, following an experience of 21/07/2024 by BONNIE B.

• 1 / 5

  

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  Didn't receive my order. Sent a message to support earlier on the week and had no response.

  Review of 03/08/2024, following an experience of 14/07/2024 by VANESSA K. *

  *Pseudonymized data at the request of the author

  Answer by pylones.com

  

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  Our customer service team has since responded and addressed the issue. We apologize for any inconvenience and appreciate your patience.

• 5 / 5

  

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  Pylones má chytré, veselé nápady a hl.praktické!! Děkuji!!!!

  Review of 25/07/2024, following an experience of 09/07/2024 by TAŤÁNA L.

• 5 / 5

  

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  Very pleased with the product and the timely shipping!

  Review of 24/07/2024, following an experience of 05/07/2024 by CHRIS B.

• 5 / 5

  

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  Shop @ Pylones whenever in Europe. 1st time ordered online, great experience except for cost of postage to Australia

  Review of 24/07/2024, following an experience of 08/07/2024 by JULIE H.

• 5 / 5

  

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  Erg tevreden! Bestelling was keurig verpakt, snel in Nederland aangekomen. De trolley was prachtig…:)

  Review of 23/07/2024, following an experience of 13/07/2024 by KITTY V.

• 5 / 5

  

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  Excellent service and products!

  Review of 23/07/2024, following an experience of 13/07/2024 by ROSIE C. *

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• 5 / 5

  

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  Cute grater, very special i Place in my kitchen shelf

  Review of 23/07/2024, following an experience of 08/07/2024 by ROWENA C.

• 5 / 5

  

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  Prompt response, rapid delivery, and good products ---all make me smile!!

  Review of 23/07/2024, following an experience of 09/07/2024 by ISABEL T. *

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• 5 / 5

  

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  Ordering and paying is easy, the products are high quality and my order was delivered ahead of schedule!

  Review of 23/07/2024, following an experience of 10/07/2024 by MELISSA G. *

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• 5 / 5

  

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  I love Pylones wallets. Their graphics are so colorful and fun. They are especially great for travel, since they are flat and easy to wipe off. Bought my 1st one in New York City years ago, my 2nd in Paris.

  Review of 23/07/2024, following an experience of 07/07/2024 by JACOB M. *

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• 4 / 5

  

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  Tea pot is very nice, but it has wooden handle attached with screws. , You have to remove the handle each time when you want to wash the tea pot.

  Review of 23/07/2024, following an experience of 06/07/2024 by CLAIRE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The order placement was so easy and one of my friends picked it from one of Pylones shops.

  Review of 23/07/2024, following an experience of 10/07/2024 by ABIGAIL W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My wife and I are moving into an apartment condominium. We will need a little shopping cart to get our groceries up to the second floor. She spotted this lovely colourful cart that matched her sunglasses case from Pylones and I bought it for her for her Christmas gift, well ahead of time. She's very hard to shop for. Thank you for giving her husband an excellent gift giving opportunity.

  Review of 16/07/2024, following an experience of 02/07/2024 by JEFF C.

• 4 / 5

  

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  Product excellent, customer focussed company, delivery faltering but made it in the end.

  Review of 16/07/2024, following an experience of 29/04/2024 by JAMES P.

• 5 / 5

  

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  Pretty bottle and bag can be folded neatly into itself.

  Review of 16/07/2024, following an experience of 06/07/2024 by NATALIE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service, fast delivery

  Review of 16/07/2024, following an experience of 07/07/2024 by MARIA T.

• 5 / 5

  

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  very good

  Review of 16/07/2024, following an experience of 02/07/2024 by MICHAEL O.

• 5 / 5

  

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  I was concerned that I could not enter my state and sent an email, that I never expected to be answered. In a couple of days I received an answer. Did what they advised and less than 2 weeks I had my deliver. WOW!

  Review of 16/07/2024, following an experience of 27/06/2024 by CAROL J.

• 5 / 5

  

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  My wife loves your frames and has her prescription lenses put in them. She got her first pair of readers when we lived in Europe they have lasted several years and she needed a new pair and I please to find that I could purchase them for her online and have them shipped to the US.

  Review of 16/07/2024, following an experience of 30/06/2024 by CLAY F.

• 5 / 5

  

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  Very nice design and colorful products. I bought my first bag in the shop. It was super easy to match with my clothes. It was my first time purchase online. I received my gifts within a week, very easy and smooth.

  Review of 16/07/2024, following an experience of 29/06/2024 by ANGELA C.

• 4 / 5

  

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  J'ai été déçu qu'il y ait un produit manquant parmi les produits commandés. Je n'ai toujours pas de retour, donc j'attends. Mais j'aime le reste du produit.

  Review of 16/07/2024, following an experience of 28/06/2024 by PHOEBE Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great 3 in 1 pillow well designed and made. Really clever was of having a pillow, bolster cushion and neck pillow in one item! Fabulous bright colours. Website easy to use and arrived within 10 days. Useful tracking of delivery

  Review of 16/07/2024, following an experience of 01/07/2024 by LIAM Y. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The ordered products are lovely, too bad Pylones uses DHL as mail order company: half the mugs I ordered arrived broken...

  Review of 16/07/2024, following an experience of 26/06/2024 by BRENDA L.

  Answer by pylones.com

  

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  Hello, We thank you for your feedback regarding your order. We sincerely apologise for this incident and fully share your dissatisfaction! Our customer service team has sent you a message so that we can resolve this issue as soon as possible! We assure you that we will do everything in our power to ensure that you have a positive shopping experience. Our team remains at your disposal for any further requests or questions. Best regards, PYLONES

• 5 / 5

  

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  I made these punchases as a gift. Love the bright colors and patterns. The packability of these items is outstanding. Customer service was very prompt and helpful in changing the mailing address of the recipient.

  Review of 16/07/2024, following an experience of 30/06/2024 by LAURIE S.

• 5 / 5

  

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  I bought Salad Servers and a nail brush as Birthday gifts and they came beautifully packaged and with lovely colourful free gift wrap to use with little floral stickers too. Delivery was quick considering it's coming from overseas. It's a shame they don't have Pylones shops in London anymore!

  Review of 16/07/2024, following an experience of 01/07/2024 by ARCHIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery and transaction. The product is 100% and I would like to buy more from pylones in the future.

  Review of 16/07/2024, following an experience of 30/06/2024 by PETRA L.

• 5 / 5

  

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  Fino Fino

  Review of 13/07/2024, following an experience of 25/06/2024 by PIA R.

• 5 / 5

  

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  Fantastic gift for my sisters, good quality and fast delivery. Thank you!

  Review of 13/07/2024, following an experience of 29/06/2024 by AMANDA B.

• 5 / 5

  

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  Compact and good quality. Looks cheerful too.

  Review of 13/07/2024, following an experience of 25/06/2024 by HELEN V.

• 5 / 5

  

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  I love the designs and the range of different items available.

  Review of 13/07/2024, following an experience of 23/06/2024 by KARINA L.

• 1 / 5

  

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  I am still waiting for the item to arrive although I have notification its been delivered. You have not responded to my email and I'm really disappointed with this customer service so far.

  Review of 13/07/2024, following an experience of 20/06/2024 by KATY A.

• 5 / 5

  

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  Quick delivery

  Review of 13/07/2024, following an experience of 26/06/2024 by CAROLINE C.

• 5 / 5

  

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  My ordered was delivered within a week and the items were packaged compactly and beautifully.

  Review of 13/07/2024, following an experience of 22/06/2024 by JM C.

• 5 / 5

  

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  Excellent service!

  Review of 05/07/2024, following an experience of 20/06/2024 by EMMANOUIL M.

• 5 / 5

  

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  I was pleased with the efficiency of making my purchase. My product arrived amazingly fast and in good condition. I am very happy with the quality of my purchase and the service provided by Pylones!

  Review of 05/07/2024, following an experience of 21/06/2024 by LINDA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The goods are of good quality and the delivery is also good

  Review of 05/07/2024, following an experience of 09/06/2024 by PAULINE R. *

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• 5 / 5

  

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  Quick service delivery, love the quirky items to brighten up your home

  Review of 05/07/2024, following an experience of 22/06/2024 by ANNA W. *

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• 5 / 5

  

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  very fast delivery

  Review of 05/07/2024, following an experience of 20/06/2024 by JENNIFER G. *

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• 5 / 5

  

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  Brilliant item, fast delivery. Nice packing ❤️

  Review of 05/07/2024, following an experience of 16/06/2024 by LEANNE K. *

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• 5 / 5

  

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  Ordered from Australia on 18th June and items were delivered on 28th June. Very happy with the service and the products

  Review of 05/07/2024, following an experience of 18/06/2024 by MARINA E.

• 5 / 5

  

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  My new shopping trolley is beautiful, very useful, and arrived very quickly!

  Review of 05/07/2024, following an experience of 17/06/2024 by ABIGAIL Y. *

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• 5 / 5

  

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  Excellent service! Very quick delivery

  Review of 05/07/2024, following an experience of 19/06/2024 by STEVE R.

• 5 / 5

  

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  Prompt service and to query when had one. Absolutely love my new toaster.

  Review of 05/07/2024, following an experience of 19/06/2024 by DANIELLE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The overall exprerience was very positive. You have been most helpful and the product is superb.

  Review of 05/07/2024, following an experience of 16/06/2024 by AMELIA R. *

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• 5 / 5

  

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  Very very good

  Review of 05/07/2024, following an experience of 19/06/2024 by ALAN D. *

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• 5 / 5

  

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  Very fun and creative pens. Love the product

  Review of 05/07/2024, following an experience of 18/06/2024 by MIEKE R.

• 5 / 5

  

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  Lovely pot for my make up

  Review of 05/07/2024, following an experience of 18/06/2024 by DALE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We bought a Pylones clock in 2010 and love it so much. The clock part has broken twice before (first time was my fault, this most recent time it just stopped working properly) but because we love the look of it we ordered another one straight away. I also like their dog shaped pie server. I bought my first one in 2009 and it gets compliments each time I use it and it always puts a smile on my face.

  Review of 05/07/2024, following an experience of 04/06/2024 by ALISON G.

• 5 / 5

  

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  I'm a great fan of your glasses! Unfortunately they always break on the same spot! I can sendo you photos of 3 of them! Always on the right side where there's a tiny screw to fix the side part!

  Review of 02/07/2024, following an experience of 27/05/2024 by VICTORIA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping to the States. There were a few things I had wished I had bought while in Paris. I am so glad that Pylones had international shipping!

  Review of 02/07/2024, following an experience of 15/06/2024 by MICHELLE P.

• 5 / 5

  

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  I bought it from Japan. I was surprised that it was so fast from order to arrival.

  Review of 25/06/2024, following an experience of 15/06/2024 by AI M.

• 4 / 5

  

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  I've enjoyed buying from Pylones in store in London - I've had to buy on-line this time - it worked well, although I prefer an actual shop

  Review of 24/06/2024, following an experience of 14/06/2024 by LEANNE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Experiência agradável, encomenda chegou conforme pedido e em tempo útil. Muito obrigado

  Review of 24/06/2024, following an experience of 09/06/2024 by EVA M. *

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• 5 / 5

  

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  Love all the quirky, different items for sale. Good quality. Quick delivery. Would recommend.

  Review of 24/06/2024, following an experience of 09/06/2024 by ANTHONY G. *

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• 5 / 5

  

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  I have bought +35 glassrings from Pylones, after my first purchase at Louisiana museum in Denmark. They have becom my "signum". I weare one on both hsnds every day. I'm like a living advertising pillar, here in Stockholm

  Review of 24/06/2024, following an experience of 02/06/2024 by WILLIAM R. *

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• 5 / 5

  

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  Review of 24/06/2024, following an experience of 25/05/2024 by GORDON S. *

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• 5 / 5

  

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  Ordered from Australia delivered within 10 days. The products were perfect Wonderful service Thank you

  Review of 24/06/2024, following an experience of 02/06/2024 by STEFAN E. *

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• 5 / 5

  

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  Fast delivery and quality things! Pylones is one of the best and coolest stores that exist!

  Review of 16/06/2024, following an experience of 06/06/2024 by MARTIN A.

• 5 / 5

  

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  Unusual, came fast & as pictured.. Barbara

  Review of 16/06/2024, following an experience of 05/06/2024 by BARBARA R.

• 5 / 5

  

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  Excellent products, quick delivery.

  Review of 16/06/2024, following an experience of 06/06/2024 by BARRY N.

• 5 / 5

  

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  Beautiful products! I love bright colors and all the items I ordered were great quality!

  Review of 15/06/2024, following an experience of 04/06/2024 by DIANE R.

• 5 / 5

  

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  Einzigartige Designs. Schnelle Lieferung. Alles super!

  Review of 14/06/2024, following an experience of 05/06/2024 by JULIA P.

• 5 / 5

  

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  Les objets dans la commande était aussi jolis que sur le site internet, et semble être de très bonne qualité.

  Review of 12/06/2024, following an experience of 18/05/2024 by JAYDEN R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  No me gustó que enviaran el pedido por correos de México esta vez. Imagino que lo han hecho porque es el sistema de envío más barato que hay a México pero también es extremadamente lento e inseguro. Han corrido un enorme riesgo de que el paquete se “perdiera” (que fuera robado o pedido) y de que fuera devuelto porque correos de México entrega en horarios en que la gente está trabajando y hace un solo intento de entrega. Si por cualquier razón la persona que recibe no está en casa en la única oportunidad que tiene y sale corriendo a recibir en el instante, adiós paquete. Tengo numerosas experiencias de paquetes perdidos o devueltos, incluso que han sido devueltos en supuestas fechas de entrega en que he estado en mi domicilio. Creo que deberían dar la oportunidad de elegir medios y costos de envío de los paquetes que se compran de manera internacional. Por mi lado, esta fue la tercera vez que hice una compra, pero la primera en que me envían por Correos de México y la última que hago porque no quiero volver a correr el riesgo de perder mi dinero. Muchas gracias y buena suerte.

  Review of 11/06/2024, following an experience of 02/05/2024 by PALOMA N.

  Answer by pylones.com

  

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  Holà, Gracias por su comentario. Entendemos y lamentamos profundamente las molestias causadas por el envío de su pedido a través de Correos de México. Nuestro equipo se ha puesto en contacto con usted para resolver el problema lo antes posible y hacer todo lo posible para que reciba su paquete. No dude en ponerse en contacto con nosotros si tiene alguna pregunta o solicitud. Atentamente El equipo de Pylones

• 5 / 5

  

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  Super fast delivery of a really fun product

  Review of 11/06/2024, following an experience of 27/05/2024 by DUNCAN T.

• 5 / 5

  

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  great service right in time

  Review of 11/06/2024, following an experience of 20/05/2024 by EDMUNDS B.

• 5 / 5

  

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  Exact item. Quick delivery.

  Review of 11/06/2024, following an experience of 25/05/2024 by ISABEL W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love pylones!! The website was not working well to take my credit card so I needed up having to go back over and over. Some flows on the system could be improved because going back and forward to the cart is time consuming and items that appeared as not entered ended up multiplying in my order. I still love it but maybe the shopping experience in the website could be improved.

  Review of 11/06/2024, following an experience of 04/05/2024 by YVONNE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Interesting site

  Review of 11/06/2024, following an experience of 24/05/2024 by JORGEN C.

• 5 / 5

  

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  Amo as lojas físicas. 1 experiência online correu muito bem.

  Review of 11/06/2024, following an experience of 25/05/2024 by EMMA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Precies wat ik hoopte

  Review of 11/06/2024, following an experience of 02/06/2024 by AJ R.

• 5 / 5

  

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  M great jewellry. Rings are my fave, will always order from here when looking for a special gift! Building up my collection. Thank you

  Review of 11/06/2024, following an experience of 30/05/2024 by ISLA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Lovely products. Quick delivery to the UK.

  Review of 11/06/2024, following an experience of 31/05/2024 by LOUIS L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great item and fast shipping to Portugal! Thank you.

  Review of 11/06/2024, following an experience of 23/05/2024 by TINA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love the design, colour and material.

  Review of 11/06/2024, following an experience of 25/05/2024 by BEVERLY R.

• 5 / 5

  

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  I love the Pylones products and the store. Everything is so much fun. I live in the United States so can visit only occasionally when I'm in Paris but I ordered the reading glasses online because I love them. Service was excellent.

  Review of 03/06/2024, following an experience of 21/05/2024 by SUSAN R.

• 5 / 5

  

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  Beautiful ring and so unique! Very happy with purchase.

  Review of 02/06/2024, following an experience of 22/05/2024 by GEORGIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Such a colorful and creative company!! Thank you

  Review of 02/06/2024, following an experience of 17/05/2024 by PHOEBE P. *

  *Pseudonymized data at the request of the author

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