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Review Summary
The brand is highly regarded for its quality products, efficiency, and user-friendly site. Replacement parts are easy to find, and many express strong satisfaction with the overall experience.
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A. A.
18 Jan 2023
Verified reviewGood item, was bigger than I evisioned but not to big for job. Feels quality product, impressed. Delivery reasonable too over Xmas new year period.
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A. A.
18 Jan 2023
Verified reviewEverything really straightforward and the delivery came really quickly
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A. A.
18 Jan 2023
Verified reviewI ordered 4 dishes. One arrived in pieces. I have written twice to Pyrex asking for them to address the matter but they have failed to respond. So far, very poor after-sales experience. Not what I expected from a ‘reputable’ company.
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A. A.
18 Jan 2023
Verified reviewVery happy that I found the direct ordering. They arrived fast, well wrapped too...Thank you.
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A. A.
11 Jan 2023
Verified reviewQuality product, very well packaged.
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A. A.
11 Jan 2023
Verified reviewIt’s a great dish I bought for making Tarte Tatin
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A. A.
11 Jan 2023
Verified reviewVery pleased with my order. I have been using the dishes/bowls in my new microwave and have been impressed with the results.
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A. A.
11 Jan 2023
Verified reviewSite was easy to navigate, delivery was quick and simple.
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A. A.
9 Jan 2023
Verified reviewExcellent quality
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A. A.
5 Jan 2023
Verified reviewExcellent
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A. A.
5 Jan 2023
Verified reviewProduct as expected from Pyrex delivery charge and time a little excessive
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A. A.
5 Jan 2023
Verified reviewArrived much sooner than expected, well wrapped.
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A. A.
5 Jan 2023
Verified reviewShockingly poor. Product broken & ability to return seems impossible. No response to email & no contact number. Customer service in the gutter.
Reply from pyrex.co.uk
Dear Kevin, We are sorry for this incident, do not hesitate to contact us via our contact form located at the bottom of the page of our site, we will do our best to answer your question. We invite you to make a return request, following the steps below: 1 – Either from your customer profile (if you have created one), click on the relevant order and then on "Return an article" 2 – If you have not created an account, then go scroll to the bottom of the website where you will find a link to "Return policy" Your's sincerely, The Pyrex Team
Reply from pyrex.co.uk
We invite you to make a return request, following the steps below: 1 – Either from your customer profile (if you have created one), click on the relevant order and then on "Return an article" 2 – If you have not created an account, then go scroll to the bottom of the website where you will find a link to "Return policy"
Reply from A. A.
I could not return the broken item as your system was not working. I ordered this for my 84 year old mother. I live in the USA & have now returned there after the Christmas holiday. Therefore please provide me with a refund…I had to throw out the broken item rather than leave with my mother to deal with. Thanks
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A. A.
5 Jan 2023
Verified reviewWhat a great product and good price price
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A. A.
28 Dec 2022
Verified reviewQuick delivery, excellent product
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A. A.
20 Dec 2022
Verified reviewSite was easy to navigate, the bowls were just what I wanted and delivery was speedy.
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A. A.
20 Dec 2022
Verified reviewMy items still haven't arrived. I've emailed Pyrex twice with no response to date. There's no telephone number for their customer service either. Right now, I'm out of pocket and feeling let down by a brand I thought I could trust.
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A. A.
20 Dec 2022
Verified reviewI am very pleased with my pyrex cooking sheets(baking trays). Delivery was quick and the product is delightful to cook with, no sticking and no worry about toxic metals leeching into my food. I'm already recommending pyrex to my friends and family:-)
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A. A.
20 Dec 2022
Verified reviewI not was expected to be very quality, but after used I very impresse. Many thanks, recommended!
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A. A.
20 Dec 2022
Verified reviewPyrex - high quality with a high performance!
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