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Review Summary
Sanareva is praised for its wide range of products, quick and reliable service, and easy purchasing process, making it a go-to option for many customers in the UK.
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A. A.
5 Jul 2022
Verified reviewI am very happy!
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A. A.
5 Jul 2022
Verified reviewGood value, good service, great products!
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A. A.
5 Jul 2022
Verified reviewI have placed many orders with this company, unfortunately, they get bad to worse and instead of improving, going backwards. Pitty they used to really good.
Reply from sanareva.co.uk
Dear customer, What service did you not like when shopping with us? Kind regards, Sanareva
Reply from A. A.
Thanks for asking, it has become very NORMAL to cancel orders by saying out of stock which is not true, you still keep selling those items and its very easy to fix on your website. Once an item out of stock it don't show. More than often, orders get cancelled or half sent, which is not professional at all, specially when people buy at offers and later they can't get in same price.
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A. A.
5 Jul 2022
Verified reviewExcellent ! Reasonable delivery time considering products are coming from France! Will definitely buy again and recommend. Merci beaucoup
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A. A.
5 Jul 2022
Verified reviewThis was a repeat order. As far as I can remember, ordering was quite easy. I am familiar with the products having lived in France for many years and am pleased to be able to continue to purchase them from the UK. All good. Delivery when expected.
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A. A.
5 Jul 2022
Verified reviewHighly recommend! Excellent quality products!
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A. A.
5 Jul 2022
Verified reviewI have purchase lots of product.
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A. A.
5 Jul 2022
Verified reviewHappy with everything I ordered. Always something different on the website that we don't have in the UK. Shipping to the UK covers customs etc., so though it seems a bit high it is worth it. Delivery id pretty quick considering the distance travelled too.
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A. A.
5 Jul 2022
Verified reviewThe product is good and was well packaged however the delivery time was too long
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A. A.
5 Jul 2022
Verified reviewDelivery as stared
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A. A.
5 Jul 2022
Verified reviewI still have not received my order and cannot speak to anyone to get update only emails telling me it is on its way. Still no goods but already paid for, Terrible if they do not have the items it should not be on the website.
Reply from sanareva.co.uk
Dear Customer, Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. According to royal mail your parcel was delivered on the 23/06/2022. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team
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A. A.
5 Jul 2022
Verified reviewI am so happy for produkts
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A. A.
5 Jul 2022
Verified reviewOur whole family love DOP shower gel so I buy in bulk for them all.
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A. A.
5 Jul 2022
Verified reviewEasy to order. Quick delivery. Value for money
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A. A.
5 Jul 2022
Verified reviewOrder arrived promptly and well packed, will use Sanareva again.
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A. A.
5 Jul 2022
Verified reviewPackage came all damaged and leaked all over other items and no refund or replacement was issued after asking customer service.
Reply from sanareva.co.uk
Dear customer, We do apologise for the condition in which they arrived after transit but the packaging being damaged does not allow any sort of compensation as long as the purpose of the product may still be served. Here are our Terms and Conditions of Sales: No warranty can be claimed by the Customer if the Product has undergone any modifications or if the Product was damaged during shipping or use. Obvious defects also can not give rise to warranty. Kind regards, The Sanareva Team
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A. A.
5 Jul 2022
Verified reviewNam nimic bun sa zic ca nam primit nimic nici pana astazi. Din potriva meas vrea bani napoi
Reply from sanareva.co.uk
Dear customer, Royal Mail has confirmed that your order encountered an error in transit and could not be delivered. Do you wish to proceed with a refund into your sanareva savings or bank account ? Kind regards, Sanareva
Reply from A. A.
Yes, I want the money back
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A. A.
5 Jul 2022
Verified reviewQuick delivery
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A. A.
5 Jul 2022
Verified reviewReceived on time
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A. A.
5 Jul 2022
Verified reviewEasy site to navigate and find the products i wanted.
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