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Review Summary
Sanareva is praised for its wide range of products, quick and reliable service, and easy purchasing process, making it a go-to option for many customers in the UK.
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A. A.
5 Jul 2022
Verified reviewExcelente
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A. A.
5 Jul 2022
Verified reviewIt arrived quickly enough for a post Brexit order from Europe and everything was in perfect condition and as I ordered.
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A. A.
5 Jul 2022
Verified reviewExcellent service
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A. A.
5 Jul 2022
Verified reviewThe box used was wholly inadequate for the weight of the goods ordered and arrived damaged with some of the contents leaking and damaged.BUT the price was a really good deal so reasonably content over all.
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A. A.
25 Jun 2022
Verified reviewWell packaged and delivered on time.
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A. A.
25 Jun 2022
Verified reviewHad what I wanted and delivered it when they said they would. Couldn’t ask for more.
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A. A.
25 Jun 2022
Verified reviewThe Spray is Good, Whoever the First Problem is that According to a Online Search that I did This Product cannot be sold in the UK Because its Flammable and cannot travel by post internally or as my Order came from abroad, Secondly, The Spray is Made in Sweden it was Shipped from Girona in Spain to The Hague Netherlands, Then to London and finally to my address 200 miles away in Manchester ,The whole procedure took 11 days from start to finish. Far too long. Also None of the Writing on the Product was in English, just French It's a Legal requirement to have the Language of the Persons country that they live in . I Assume this Product was not meant to be Sold outside of France
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A. A.
25 Jun 2022
Verified reviewHave purchased from them several times with no problems. Would happily recommend them
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A. A.
25 Jun 2022
Verified reviewVery easy to navigate site, I found exactly the required items quickly. I found it impossible to use the birthday discount code offer, so sadly didn’t, the only criticism I would have is the lengthy of time of delivery, but I guess that was the delivery this side.
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A. A.
25 Jun 2022
Verified reviewThis seemed to take a long time for delivery
Reply from sanareva.co.uk
Dear Customer, Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team
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A. A.
23 Jun 2022
Verified reviewReliable deliveries with very good brand products.
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A. A.
23 Jun 2022
Verified reviewQuality products at quality prices, excellent delivery!
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A. A.
23 Jun 2022
Verified reviewVery quick easy to order and fast delivery.
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A. A.
23 Jun 2022
Verified reviewThe prices are very expensive and the order takes several weeks before arriving. I am disappointed.
Reply from sanareva.co.uk
Dear Customer, As explained on our website: Our warehouse is based in France. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team
Reply from A. A.
I spent a month before receiving anything! The minimum you could do is to refund the delivery fee!
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A. A.
23 Jun 2022
Verified reviewDidn’t realise it was an non uk business which delayed the arrival date and pushed up the cost. Won’t be ordering again
Reply from sanareva.co.uk
Dear Customer, As explained on our website: Our warehouse is based in France. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team
Reply from A. A.
As my review states, that was not clear to me and influences my future business with you.
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A. A.
23 Jun 2022
Verified reviewGreat site, pricing and delivery thank you
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A. A.
23 Jun 2022
Verified reviewGreat website great prices
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A. A.
23 Jun 2022
Verified reviewI’ve never been able to buy dop in England and have it delivered before so I’m very happy! Excellent… I’ll recommend to friends and family. Also at a competitive price
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A. A.
23 Jun 2022
Verified reviewI was very pleased with the products I ordered, they arrived exactly as the company said. Thanks
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A. A.
23 Jun 2022
Verified reviewAn advertised product should be available for people to buy. after I bought the product they just emailed saying that actually that product is not available anymore and a refund will be apply. I checked the website and the product was never removed or mentioned that was out of stock, but that is not the issue. the issue is that the refund is not actually a refund it is a credit in your account that I found it very annoying because is forcing you to buy again. So to use your refund which was there not by your fault you need to spend again £70 for free delivery or to pay £7.99 delivery for a lower value order. I have contacted and I said can you add a replacement product to not be in the position of paying delivery and they said no, the parcel was already despatched. Amazing
Reply from sanareva.co.uk
Dear customer, Indeed, like any other company, we sometimes encounter broken or expired products. Whenever this occurs, we are unfortunately obliged to take them out of your order and refund you for the missing items to your sanareva savings. We always send a mail to our customers warning them of any change to their orders. Furthermore, I see that you did not pay any delivery fees. 1 item was indeed missing but we messaged you to ask where you would like to receive a refund. Kind regards, Sanareva
Reply from A. A.
hi, the product wasn’t removed at all from the website or marked as out of stock so the people were able ro buy it to then tell that is not longer available. I had to put a second order of £80 to be able to use the credit that you have me as a refund, because that happened to me before and I lost the money from my legal refund as a didn’t had the change to buy anything after. A refund for a payment I made should be a refund in money not credits to force me buy again if I don’t want or need. A credit should be given as a refund in different other conditions.
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