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Review Summary
Sanareva is praised for its wide range of products, quick and reliable service, and easy purchasing process, making it a go-to option for many customers in the UK.
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A. A.
9 Jun 2022
Verified reviewWhile my order was delayed due to issue for the courier , Sanareva we’re responsive and successfully and immediately addressed it .
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A. A.
9 Jun 2022
Verified reviewHave not received item after about 6 weeks, have requested refund bit no response. Disappointed with service.
Reply from sanareva.co.uk
Dear customer, We truly apologise for the inconvenience caused. I see that the customer service team has contacted you regarding the order which was delivered with a delay due to customs. Do you confirm? Kind regards, Sanareva
Reply from A. A.
Thanks for your reply. I have still not received the item. I have replied to the customer service messages to say this. I have had to buy an alternative product elsewhere and have requested a refund. Sorry to hear there are delays at customs.
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A. A.
9 Jun 2022
Verified reviewI've been using this website for a few years and I'm glad it exists so I can buy my favourite products that I can't get in the UK. I'd give it 5 stars, but I usually have problems with the parcel (it takes more than 10 working days to arrive) and if you're not at home, I have to drive to the post office to pick it up. Also, I believe the minimum spending for free shipping is very high.
Reply from sanareva.co.uk
Dear Customer, Thank you for your review, we appreciate your feedback. Indeed, Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated which can total up to around 8 - 10 days. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team
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A. A.
9 Jun 2022
Verified reviewMade my order with ease. Arrived quicker than I expected,first class service.
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A. A.
9 Jun 2022
Verified reviewVery good, great service. I would recommend.
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A. A.
9 Jun 2022
Verified reviewVery promt
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A. A.
9 Jun 2022
Verified reviewvery poor customer service and logistics service. Orders are never receive on time and id issues with delivery , delivery cost which are expensive are not refunded. will never order again
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A. A.
9 Jun 2022
Verified reviewOrder not received after weeks…. Waiting for refund…. Waiting waiting waiting. Not recommended at all
Reply from sanareva.co.uk
Dear customer, We apologise for the inconvenience caused, indeed your order was subject to an error in transit with Royal Mail. I see that you were therefore refunded in full. Kind regards, Sanareva
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A. A.
9 Jun 2022
Verified reviewEasy to order and delivery quick considering it came from abroad.
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A. A.
9 Jun 2022
Verified reviewIt takes 2 weeks to arrived insted of 4 to 6 days as promise. The service is bad.
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A. A.
9 Jun 2022
Verified reviewEasy to use and delivery did take a while but it came from France to the UK so that is understandable. Well packed in a very strong box.
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A. A.
9 Jun 2022
Verified reviewSecond time I order Immun’Age. Very good product and order process was smooth and goods arrived as stated. Will order again.
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A. A.
9 Jun 2022
Verified reviewProfessional products
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A. A.
7 Jun 2022
Verified reviewPerfect. Thank you
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A. A.
7 Jun 2022
Verified reviewI placed my order on the 5/May/22 and until today, the 23rdMay but the the product was NEVER delivered as I have been working from home full time. This company is a total SCAM, since they have just sent a msg saying: ""Sorry, we were unable to deliver this item at 14-05-2022 as "it was not possible to identify the delivery address". It will now be returned to the sender.' which is ridiculous since I live in central London where I have received all my products from all over the world in a legit address. If I click the link to ask for refund, it redirects me to a french website. They have stolen nearly £40, but I will start a legal action agains them, if they do not refund me very soon, hope they will loose a lot since there are plenty of customers complaining about the same. I willingly wait for 2 days for a refund.
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A. A.
7 Jun 2022
Verified reviewI was happy with the delivery. It came on time.
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A. A.
7 Jun 2022
Verified reviewI've been ordering from Sanareva for a while now and have always been satisfied with the quality of the products. The particular product I order is despatched from France (so Brexit has massively increased the price of postage) and earlier orders have taken quite a while to arrive. However, this last order arrived within days and I'm very satisfied with all aspects of the experience! I'll continue ordering from Sanareva and have no hesitation in recommending them to others..
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A. A.
5 Jun 2022
Verified reviewVery good service. Able to buy products that my parents used to buy in France.
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A. A.
5 Jun 2022
Verified reviewGreat variety of products, great prices, user-friendly website for easy ordering.
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A. A.
5 Jun 2022
Verified reviewQuality💯
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