Reviews for Smashinn.com

Total: 367 reviews since 18/01/2021

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4.5

Based on 104 reviews from the last 12 months

  • 77%
  • 12%
  • 4%
  • 3%
  • 5%

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Smashinn is praised for its excellent prices, high-quality products, and fast delivery, making it a reliable source for Padel equipment.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Smashinn is praised for its excellent prices, high-quality products, and fast delivery, making it a reliable source for Padel equipment.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 77%
  • 12%
  • 4%
  • 3%
  • 5%

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  • Chris V.

    31 Jan 2026

    Verified review
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    Selected product based on availability and estimated delivery date. It took them 3 days to hand product to shipper, which resulted in later delivery. Don’t trust their delivery estimates. Otherwise nice product at a nice price.

    Reply from Smashinn.com

    Hello, Thank you for your feedback. We understand your concerns regarding the delivery timeline, and we apologise for any inconvenience caused. We're glad to hear that you liked the product and its price. If you have any further queries or require assistance, please feel free to reach out. Best regards. smashinn team

  • Will H.

    29 Jan 2026

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    Great product at a great price. Delivery took 4 days longer than expected though.

    Reply from Smashinn.com

    Hello, Thank you for your feedback! We're thrilled to hear that you loved the product and found it at a great price. We apologise for the delay in delivery and appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out. smashinn team

  • Dan P.

    28 Dec 2025

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    Quick on replies to customers. Helpful and fast being from outside the UK with delivery

    Reply from Smashinn.com

    Hello, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service and enjoyed the fast delivery. Your feedback truly means a lot to us. Best regards. smashinn team

  • Bryan L.

    28 Dec 2025

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    Great Padel racket at good price. Delivery took nearly 10 days though. Far to slow in this day and age.

    Reply from Smashinn.com

    Hello, Thank you for your feedback regarding your recent order. We're glad to hear that you are pleased with your Padel racket but understand your concerns about the delivery time. We appreciate your patience and will work to enhance our shipping process in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, smashinn team

  • Doris K.

    28 Dec 2025

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    Fin handel platform, med gode varer samt tilbud. Dog lang forseelse tid

  • Alexander S.

    28 Dec 2025

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    I have been waiting over a week for my order. Despite repeated contact with customer support, the parcel is still shown as stuck with their delivery partner, SpringGS, and has never progressed through the delivery network. All responses I received were generic reassurances that the parcel would be delivered “soon”, which is clearly not the case based on the tracking information. As a result, I have opened a chargeback with my credit card provider. This company appears unable to manage or even properly investigate its own delivery process. Avoid.

    Reply from Smashinn.com

    Hello, We’re truly sorry to hear about your experience with your order and understand how frustrating this situation must be. Your feedback is important to us, and we are actively reviewing it to improve our delivery processes. 2025-12-05 14:17:00 DELIVERED DELIVERY ADDRESS ITEM DELIVERED AND SIGNED We appreciate your patience, and if there’s anything further we can assist you with, please don't hesitate to reach out. Thank you. smashinn team

    Reply from Alexander S.

    2025-12-10 07:43:56 - PARCEL CREATED - and still no sign of movement through the network, with the order created on the 8th.

    Reply from Smashinn.com

    Hello, Thank you for sharing your experience with us. We are truly sorry to hear about the delays you have encountered and understand the frustration this has caused. Your feedback is valuable, and we are actively reviewing our processes to improve our service. Please also note that BOTH of your recent order were delivered according to the tracking historial. Please feel free to reach out to us again if you have further concerns. Best regards. smashinn team

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  • Matthew G.

    28 Dec 2025

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    Order was perfect condition. Very good value for money and communication on delivery was good. Delivery time was a little long but apart from that it was an excellent experience

    Reply from Smashinn.com

    Hello, Thank you for taking the time to share your experience with us! We're thrilled to hear that your order arrived in perfect condition and that you found great value in it. We appreciate your feedback regarding the delivery time, and we'll continue to work on improving our service. Please don't hesitate to reach out if you have any further comments or questions. Best regards. smashinn team

  • Janusz K.

    28 Dec 2025

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    OK,OK

    Reply from Smashinn.com

    Hello, Thank you for taking the time to share your feedback. We appreciate your rating and would love to know more about your experience to ensure we continue to meet your expectations. If there's anything specific you'd like to discuss, please feel free to reach out. Warm regards. smashinn team

  • Gary M.

    12 Dec 2025

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    Just received this for my son for Christmas.He was so excited to get it that he asked if he could have it early.He absolutely loved it,looks great,feels proper quality and he’s over the moon with it.Was a great experience buying it as well,very easy and no problems at all

    Reply from Smashinn.com

    Hello! Thank you so much for your wonderful review! We're thrilled to hear that your son loved his gift and that your shopping experience was so smooth. Your feedback truly means a lot to us, and we're delighted that we could help make his Christmas special. Best wishes! smashinn team

    Reply from Gary M.

    Thanks for the reply,will definitely be shopping with you guys again,great service

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  • Gary F.

    10 Dec 2025

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    Great price, selection and delivery speed

    Reply from Smashinn.com

    Hello, Thank you for taking the time to share your experience with us! We're delighted to hear that you were pleased with our prices, selection, and delivery speed. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future. Best regards. smashinn team

  • Elwin V.

    4 Dec 2025

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    Goede prijzen en snelle levering

    Reply from Smashinn.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our competitive prices and experienced fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon. Best regards. smashinn team

  • Davy P.

    3 Dec 2025

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    Great service feom Smashinn! My package arrived a day later. Smashinn send me an email to let me know. Always up to date. Thanks!

    Reply from Smashinn.com

    Hello! Thank you for your wonderful review. We're delighted to hear that you had a great experience with our service and appreciated the timely updates about your package. Your satisfaction means a lot to us! Best wishes! smashinn team

    Reply from Davy P.

    Hello Smashinn, Can I get a discount code or coINNs for my next order? Kind regards, Davy

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  • K. R.

    29 Nov 2025

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    Excellent products with fast delivery. Thank you.

    Reply from Smashinn.com

    Hello, Thank you for your wonderful feedback! We're thrilled to hear that you are happy with our products and the fast delivery. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Warm regards. smashinn team

  • Gabor N.

    29 Nov 2025

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    Good value, fast service, everything good!

    Reply from Smashinn.com

    Hello, Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our service to be fast and valuable. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes! smashinn team

  • Ben H.

    29 Nov 2025

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    Happy with my new padel. Great comms and quick tracked delivery. Recommended.

    Reply from Smashinn.com

    Hello, Thank you for your wonderful review! We're delighted to hear that you're happy with your new padel and that you had a positive experience with our communication and delivery. Your recommendation means a lot to us! Best regards. smashinn team

  • Danijel L.

    29 Nov 2025

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    Realy fast shiping!

    Reply from Smashinn.com

    Hello, Thank you so much for your fantastic feedback! We're thrilled to hear that you experienced fast shipping with us. Your satisfaction is our priority, and we appreciate your support. Best wishes! smashinn team

  • Helen W.

    29 Nov 2025

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    Good service, and delivery. Would recommend

    Reply from Smashinn.com

    Hello, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our service and delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best wishes! smashinn team

  • Simon G.

    29 Nov 2025

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    Quite high postage and not as quick a delivery but still lowest price I could find and love the item.

    Reply from Smashinn.com

    Hello, Thank you for taking the time to share your feedback. We appreciate your understanding regarding the postage and delivery timing. We're glad to hear that you found the lowest price and love your item. If you have any further thoughts or concerns, we’re here to help. Best regards. smashinn team

  • Matthew S.

    29 Nov 2025

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    I wish I could give less than 1 Star! Avoid at all costs! The saving will be minimal and the headache will be long.No customer support whatsoever. You will not have any piece of mind when as all the other real reviews say, your item is delayed without information.

    Reply from Smashinn.com

    Hello, Thank you for sharing your experience. We're truly sorry to hear about the issues you've faced with your order and the delay in communication. We value your feedback and are committed to improving our customer service. We did not intend to delay your order and we take full responsibility for our actions and any inconvenience that arises. However, there are external factors that can affect the delivery of an order, which is why our dates are estimated and not exact. Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. Your comments will be taken into account for continuous improvement. Best regards. smashinn team

  • D. E.

    29 Nov 2025

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    • Collected and verified by Verified Reviews

    After Ordering from a very good website,my wife's surprise paddle racket came within the delivery date, great stuff guys

    Reply from Smashinn.com

    Hello, Thank you so much for your wonderful feedback! We're delighted to hear that your wife's surprise paddle racket arrived on time and that you had a great experience shopping with us. Your satisfaction means a lot to us, and we appreciate your kind words. Best regards. smashinn team

Reviews displayed in chronological order

About Smashinn.com

TRADEINN RETAIL SERVICES

Smashinn is the online destination for the best tennis and padel equipment, clothing and accessories offering top deals on brand-name, best-selling items with discounts of up to 70% including brands such as Asics, Adidas, Nike, Head, Joma, Dunlop, Nox, Wilson, Drop Shot, Babolat and Bullpadel. Smashinn has categorised its large range of rackets by brand, as well as classifying each racket by its control, power and balance, making it easier than ever to find the perfect racket for your game. The extensive range of rackets, strings, balls and grips will satisfy any tennis or padel player and live up to their personal needs to smash that ball properly! Smashinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Smashinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/smashinn/en Sports
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