Customer reviews
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good communication, easy to use website
Review of , following an experience of by FAYE G. *
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Great service lovely product presentation, we are giving the balm set as a gift for our vegan son in law. We are sure he will love this unusually different gift.☺
Review of , following an experience of by PAULINE M. *
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Fantastic products, fast delivery. Service feels personal.
Review of , following an experience of by HARVEY C. *
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I have very dry lips and they turn to cold sores, this balm stopped the cold sore, love this product
Review of , following an experience of by FIONA M. *
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Great natural products, careful packaging, excellent service
Review of , following an experience of by NATASHA R. *
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Was a gift that was well received, so can't comment on the product, but price and delivery were excellent!
Review of , following an experience of by LOUIS J. *
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I love this product, been using it now for a few days and already notice a difference and will definitely buy again.
Review of , following an experience of by AARON A. *
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Great friendly service, prompt delivery.
Review of , following an experience of by ERIN K. *
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Excellent service from start to finish. Very quick to despatch products.
Review of , following an experience of by KEELEY H. *
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Lovely products and great customer service.
Review of , following an experience of by ELSIE K. *
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Very quick delivery and I'm so pleased with the product. Just lately my hands have felt very dry and sore, almost burning, and I put the salve on at night. They are much better already
Review of , following an experience of by HELENA L. *
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Very happy with the service received my order very promptly. Easy to order and received a personal thank you for purchasing goods
Review of , following an experience of by ELLA P. *
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Perfect order process - simple and arrived within two days
Review of , following an experience of by DANIELLE S. *
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This are lovely natural products. I had the face cream and oil set and they both feel great on my skin. I only need to use a little each day so that last a long time. It doesn't feel oily on my skin and in the mornings I do t wake up with oily greasy skin which I used to do with normal brand creams. Wish I'd discovered something like this years ago!
Review of , following an experience of by CAROLINE M. *
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Beautiful products xx
Review of , following an experience of by WENDY J. *
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Usually I am nervous about purchasing skincare products from small brands. However, when looking for natural , environmentally considerate products online I decided to take a risk and make a purchase. I bought the Lemon cleansing balm and the Frankincense and Rose face cream, and quickly have fallen in love with them! The cleansing balm does take a little while to work into the skin to remove all makeup, but is very effective and feels gentle on my skin, it also smells delicious. The Frankincense and Rose face cream has been incredible, and has quickly become a staple that I will definitely be re-buying. I like to use it overnight and always wake up with glowing skin! I have very sensitive skin and these two products have been so gentle yet effective, I have had no negative reaction to them whatsoever! Only point for improvement would be that I wish travel size pots were available as I don’t like to take full size products away with me x
Review of , following an experience of by KARL R. *
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Good product, extremely fast delivery. V pleased.
Review of , following an experience of by CHARLOTTE L. *
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Service is good Arrived on time Packaging good
Review of , following an experience of by KEELEY C. *
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I received my order I think within 2 days of ordering
Review of , following an experience of by RUBY R. *
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Lovely product / cruelty free / quick delivery following order.
Review of , following an experience of by KIERAN H. *
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Great, personal service. The owner always sends messages to check that the customer is getting on well with their chosen product, and asks for feedback on improvements. I have bought the lemon balm and peppermint lip balm for friends with cold sore issues, and they have seen a dramatic decrease in them since using it. Keep up the good work.
Review of , following an experience of by NIKKI P. *
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Easy to use site with straight forward payment arrangements and quick delivery
Review of , following an experience of by HARVEY D. *
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Great company doing herbal readies. Whish they did more.
Review of , following an experience of by JORDAN H. *
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Very easy to order and I very much appreciate the 10% discount on future orders. Very happy indeed x
Review of , following an experience of by MICHAEL P. *
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Love the balm and serum Prompt delivery too. Intend on ordering again when required
Review of , following an experience of by GORDON L. *
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Respond quickly to queries and my package arrived in good time
Review of , following an experience of by NATASHA R. *
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Beautiful products. Wonderful fragrances. Love them and a professional service. Keep up the work wonderful work
Review of , following an experience of by KATIE L. *
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In short brilliant. If only every online business was like this - a human touch.
Review of , following an experience of by VANESSA S. *
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Easy to use, very personal experience and caring from Holly and her team
Review of , following an experience of by EMILY A. *
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Brilliant service and very quick delivery. Both times I have used have been excellent.
Review of , following an experience of by CARRIE W. *
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The Ilexwood website was laid out beautifully and was extremely easy to use and navigate.
Review of , following an experience of by DAISY K. *
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It’s good product I love it...
Review of , following an experience of by JENNIFER B. *
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Nice simple website wasy to use. Eco friendly packaging and resonable delivery time.
Review of , following an experience of by LUKE P. *
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Amazing products, Beautifully packaged, Quick delivery.
Review of , following an experience of by DAVID H. *
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Beautiful calendula salve really helped my eczema and severe dry skin on face.
Review of , following an experience of by COLIN S. *
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Best lip balm I have used. Excellent service, Thanks
Review of , following an experience of by ADELE B. *
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Excellent product Sooths remarkably quickly
Review of , following an experience of by KIERAN M. *
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Lovely natural products, cant wait to try more :)
Review of , following an experience of by ISOBEL J. *
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A very quick, professional service. Would use again without hesitation.
Review of , following an experience of by MARY B. *
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I have really sensitive skin and have been struggling to find a skincare range that didn't irritate my skin.. these products are amazing. They dont irritate at all and have improved my skin so much 😍 thank you!!
Review of , following an experience of by FREDDIE B. *
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Prompt service.
Review of , following an experience of by PAULA P. *
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Little gem of a company
Review of , following an experience of by LEWIS W. *
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Very quick and efficient service. Product is excellent and has helped my eczema.
Review of , following an experience of by DENNIS B. *
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Pleasant and quick service - did feel a little pushed to write a review!
Review of , following an experience of by STEVE C. *
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Beautiful handmade products that are amazing to use : ) all natural all good. Thank you so much Holly I will be placing another order soon for me and for gifts. Xxx
Review of , following an experience of by TYLER Y. *
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Very clear website with detailed information about each product and ingredients. Excellent Chislet service and communication re status of orders.
Review of , following an experience of by CHRIS M. *
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Excellent website, love the plastic free natural products. Really appreciate the minimal plastic free packaging too. Great communication and fast delivery.
Review of , following an experience of by HANNAH M. *
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Excellent fast service, great price and product!
Review of , following an experience of by ELLIE E. *
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Good description of products, and easy to have a good look. Lovely beautiful smelling, and well made. Excellent delivery and overall service
Review of , following an experience of by ISOBEL K. *
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Very good
Review of , following an experience of by MIA P. *
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The site very is easy to use. Fast delivery. Very good communication with customer services. The product smells great, very moisturising. Lasts a long time. And I love the packaging.
Review of , following an experience of by DALE E. *
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A nicely laid out and easy to use website with explanations of all the products.
Review of , following an experience of by OLIVIA C. *
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The site is very easy to navigate. The product details are full of useful information which helped me to choose this company for my skincare.
Review of , following an experience of by OLIVIA B. *
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I received my lipbalm very speedily and in good order. I had never ordered grom Ilexwood before, but will definitely ordering again. I ordered the lip balm with lemon balm and peppermint for a friend/nurse who suffers from coldsores.
Review of , following an experience of by JAMIE W. *
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I ordered the products and asked quick delivery and it arrived in 3 days. I’m happy with the product and can recommend to try it.
Review of , following an experience of by MARIA J. *
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Great.
Review of , following an experience of by SOPHIA P. *
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lovely products smells gorgeous
Review of , following an experience of by GAVIN B. *
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Very straightforward & easy to navigate around.
Review of , following an experience of by REBECCA H. *
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Very good, great service. I would recommend this.
Review of , following an experience of by MAX C. *
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Very easy website to navigate. Fast delivery, well packaged and no plastic.
Review of , following an experience of by LEXI W. *
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Ilex wood were great. Great product and great service. Thank you!
Review of , following an experience of by ERIN H. *
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I have only been using this product for a week but love it. For my 58 year old skin it’s perfect
Review of , following an experience of by ERIN J. *
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Just started to use and I am very pleased with both products
Review of , following an experience of by DYLAN R. *
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Great products, great company, fast delivery times, very impressed and highly recommend
Review of , following an experience of by LINDA E. *
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No problem with order and delivery
Review of , following an experience of by PETER H. *
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No complaints what so ever. Very helpful and loved receiving the discount for my first order.
Review of , following an experience of by CRAIG E. *
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I liked the site, making my purchase was easy and I loved the product which arrived promptly.
Review of , following an experience of by ETHAN P. *
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Easy to order and arrived when they said it would
Review of , following an experience of by JOHN H. *
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Satisfaction with this product...will order again..thankyou very much
Review of , following an experience of by DONNA C. *
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Great products arrives on time great price worth it as I had bought a lemon peppermint lip balm to use towards my cold sore within 2days using it my lips were beautifully healed highly recommended very friendly
Review of , following an experience of by MICHAEL W. *
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Everything was a pleasure from beginning to end. Love the products and the very personal care I received:)
Review of , following an experience of by JOHN E. *
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I love this cream. I wanted a natural vegan anti-aging face cream. My skin can dry especially in the winter months. I ride a bike to and from work in all weathers and so far my skin is well balanced. I wear it as s night cream and I’ve noticed even the slight redness I can get has reduced.
Review of , following an experience of by TOBY M. *
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Great product and great communication
Review of , following an experience of by FLORENCE W. *
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found the site very good and ordering and delivery were excellent
Review of , following an experience of by REECE P. *
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I have already put a review in
Review of , following an experience of by HENRY T. *
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Amazing company with great customer service and real quality natural products. There are so many creams out there but this is heavenly. WOW. Must buy.
Review of , following an experience of by JASON R. *
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Excellent service And personal touch with lovely follow up email. Product is perfect.
Review of , following an experience of by SAMUEL A. *
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Amazing products . I had a bad skin reaction and my face broke out in spots and discoloration and this cream has really helped. Definitely will purchasing it again
Review of , following an experience of by ELIZABETH A. *
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Wonderful and caring company who have advised me on my skin allergies
Review of , following an experience of by POPPY O. *
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Superb advice from Holly which proved to be perfect for my needs. Thank you
Review of , following an experience of by SONIA M. *
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Superb service and products
Review of , following an experience of by REECE W. *
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Very good, great service. I would recommend.
Review of , following an experience of by ELLIOT H. *
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Brilliant product. Brilliant service. Will definitely be using this site again.
Review of , following an experience of by MASON P. *
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Very pleased so far first time customer.
Review of , following an experience of by LEWIS C. *
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excellent product and excellent service
Review of , following an experience of by EVA F. *
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Quick delivery. Great company
Review of , following an experience of by LOGAN S. *
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I received my order quickly, nicely packaged. The lip balm smells nice and is nice and moisturising. I will be ordering again.
Review of , following an experience of by BEN M. *
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Great service and high quality products
Review of , following an experience of by MIA B. *
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Superb
Review of , following an experience of by MATILDA M. *
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I really enjoy this product. I also find that the salves and lip balms make a good gift. Everyone I've given it to has loved it.
Review of , following an experience of by BETHANY S. *
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Caring and attentive
Review of , following an experience of by WILLIAM R. *
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Fast and friendly service - lovely product well-packaged
Review of , following an experience of by MANDY P. *
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Amazing products x
Review of , following an experience of by HARRISON C. *
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Excellent
Review of , following an experience of by JACK W. *
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Lovely products excellent customer service.
Review of , following an experience of by PAUL H. *
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I like to support independent businesses over the large chains. Good customer service. Good products. Reasonably priced. Eco friendly packaging.
Review of , following an experience of by LEXI M. *
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Lovely product. Great service too
Review of , following an experience of by ADRIAN W. *
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The site is easy to access and the description of the products clear. The delivery time is excellent and the packaging is so lovely. It is the small things that make all the difference.
Review of , following an experience of by AMELIA M. *
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Arrived quickly. Everyone very friendly.
Review of , following an experience of by GRANT B. *
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Very pleased with the product it works very well, the delivery was excellent and overall a good company to deal with.
Review of , following an experience of by MELISSA P. *
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