Customer reviews for tikamoon.co.uk

Customer reviews

• 5 / 5

  

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  Always beautiful furniture in unique style. Fuss free delivery to NI which is so rare for bigger items. They gave me free delivery as per website advertisement even though the delivery to NI is twice the mainland UK. I couldn’t recommend them highly enough. We now have two bathroom cabinets, a dining table and a closet- all superb style and quality

  Review of 10/08/2025, following an experience of 06/07/2025 by AGNIESZKA W.

• 5 / 5

  

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  Very easy to use good description of goods

  Review of 10/08/2025, following an experience of 10/07/2025 by JOSEPH C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good! Would be better if the delivery notice of the time slot can be made earlier.

  Review of 08/08/2025, following an experience of 30/06/2025 by WEI Y.

• 5 / 5

  

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  Easy and straightforward.

  Review of 07/08/2025, following an experience of 25/06/2025 by STEFAN S.

• 3 / 5

  

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  Unfortunately not a great experience. Had to chase up the delivery which had taken weeks. Once chased it transpired the delivery had been lost and then turned up the following day

  Review of 06/08/2025, following an experience of 01/07/2025 by MARK V.

• 5 / 5

  

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  Excellent service: prompt delivery & stylish chairs.

  Review of 06/08/2025, following an experience of 02/07/2025 by FIONA T.

• 4 / 5

  

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  Superb furniture we are very happy with our purchase, and we will be using Tikamoon again!

  Review of 06/08/2025, following an experience of 15/06/2025 by GREG H.

• 5 / 5

  

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  Smooth transaction was kept in the loop at every step as it’s a longer waiting time

  Review of 06/08/2025, following an experience of 29/05/2025 by SAMMYJO M.

• 5 / 5

  

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  The customer service are helpful and professional. The products are well made.

  Review of 06/08/2025, following an experience of 07/07/2025 by MATTHEW H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It came super quick was exactly as described and I still very much love it! Great quality and I love that it comes assembled , so handy! I will order from here again it’s worth the price

  Review of 06/08/2025, following an experience of 30/06/2025 by CLARA C.

• 5 / 5

  

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  The company used for delivery kept us very well informed about the delivery. We paid more to get the boxes removed but the delivery company didn't know about this. However customer service refunded us so it was all ok in the end.

  Review of 06/08/2025, following an experience of 30/04/2025 by MARIA CHIAR S.

• 5 / 5

  

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  Absolutely stunning! Not only incredibly beautiful but also very well made. It's a solid wood, looking smart and rustic. Second item I buy from Tikamoon and it never dissapoints!

  Review of 02/08/2025, following an experience of 30/06/2025 by LAUREN Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very user friendly

  Review of 31/07/2025, following an experience of 30/06/2025 by BARBARA F.

• 3 / 5

  

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  I ordered a unit for my new sink however, when it arrived it was damaged. The wood that had been used was split. I returned the unit and asked for a refund. Returns are very easy and I was impressed with the service. Although it states that it can take up to 60 days for a refund to be processed, my refund was credited to my bank account within a couple of weeks.

  Review of 31/07/2025, following an experience of 26/06/2025 by JULIE M.

  Answer by tikamoon.co.uk

  

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  Hello, Thank you for sharing your experience with us. We're truly sorry to hear that your unit arrived damaged, as we strive to ensure quality in all our products. We appreciate your kind words about our return process and are glad to hear the refund was handled promptly. Your feedback is invaluable as we continue to improve our services. Best regards, The Tikamoon Team

• 3 / 5

  

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  Product is good but delivery let them down. No offer to unbox the table and take away packaging was made. I had to dispise of wooden pallets, cardboard boxes and polystyrene filling. Also moving the table top and constructing was v difficult - its a stone top and weighs a huge amount.

  Review of 31/07/2025, following an experience of 26/06/2025 by JAMES M.

  Answer by tikamoon.co.uk

  

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  Thank you for sharing your feedback with us. We're happy to hear that you're pleased with the product. However, we’re sorry to hear about the inconvenience with packaging disposal. Please note that our premium delivery service—which includes unpacking and packaging removal—was not selected during checkout. Best regards, The Tikamoon Team

• 5 / 5

  

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  Table is absolutely gorgeous, I was nervous since there were a few reviews of the item arriving damaged for other customers but it arrived in perfect condition and quickly with courteous deliverymen who were quick to unpack and check the item and removed the giant box it came in.

  Review of 30/07/2025, following an experience of 03/07/2025 by JESSICA G.

• 5 / 5

  

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  The products are excellent quality and as advertised.

  Review of 30/07/2025, following an experience of 02/07/2025 by CHRISSY S.

• 5 / 5

  

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  product is great - such good quality

  Review of 30/07/2025, following an experience of 28/06/2025 by ASHLEIGH U.

• 3 / 5

  

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  Colours not clear

  Review of 30/07/2025, following an experience of 30/06/2025 by FIONA C.

  Answer by tikamoon.co.uk

  

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  Hello, and thank you for sharing your feedback with us. We truly understand how important it is to have clear colour representations, and we regret any confusion this may have caused. We appreciate your comments and are committed to ensuring our products are represented as accurately as possible on our website. Warm regards.

• 4 / 5

  

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  Very good value for money. Well wrapped to avoid damage in transit. I will definitely buy from them again.

  Review of 30/07/2025, following an experience of 11/06/2025 by SUSAN L.

• 5 / 5

  

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  A great high quality table and easy organisation of delivery

  Review of 30/07/2025, following an experience of 23/06/2025 by MAX S.

• 5 / 5

  

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  Top quality. Became big fan of Tikmoon

  Review of 30/07/2025, following an experience of 21/04/2025 by ROSS G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent quality products and really helpful customer service.

  Review of 27/07/2025, following an experience of 27/06/2025 by ANNA E.

• 5 / 5

  

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  Great customer service. This is the third time we have ordered from Tikamoon and I would certainly order again. Our products were delayed briefly in Antwerp but we were kept informed at all times and received some money back as compensation. The products ended up arriving more quickly than anticipated an in time for our bathroom fitter.

  Review of 27/07/2025, following an experience of 12/04/2025 by VICTORIA M.

• 5 / 5

  

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  Beautiful website

  Review of 27/07/2025, following an experience of 21/06/2025 by FRED K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really high quality. Great mirror

  Review of 26/07/2025, following an experience of 27/06/2025 by JONATHAN H.

• 5 / 5

  

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  Great

  Review of 26/07/2025, following an experience of 26/06/2025 by SHELAGH L.

• 5 / 5

  

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  Lovely bedside cupboards … very pleased with them … I have bought lots of furniture off Tikamoon since moving into my new home … I have very pleased with every item 👍🏼

  Review of 26/07/2025, following an experience of 26/06/2025 by LYNNETTE R.

• 5 / 5

  

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  This was my first order from Tikamoon. The transaction was simple and delivery prompt. I would not hesitate to recommend the company and the quality of its products

  Review of 26/07/2025, following an experience of 28/06/2025 by KAREN B.

• 5 / 5

  

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  Excellent products. High quality and stylish chairs.

  Review of 26/07/2025, following an experience of 09/05/2025 by LORNA Z.

• 5 / 5

  

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  Great quality product. Arrived before the estimated delivery time of 3 weeks also which was a bonus. This was my first purchase from Tikamoon but definitely not the last.

  Review of 26/07/2025, following an experience of 24/06/2025 by MARIE S.

• 4 / 5

  

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  The site is lovely, so many good ideas, I bought the Lyla vanity unit and marble sink. Delivery is too long, it was 10 weeks. The finish of the vanity unit wasn't as nice as the website photos but is good quality overall. I love the marble sink!

  Review of 23/07/2025, following an experience of 05/05/2025 by RAE C.

• 5 / 5

  

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  Quick delivery

  Review of 23/07/2025, following an experience of 26/06/2025 by ALLYSON F.

• 5 / 5

  

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  Just what I need in the way of shelving in my bathroom, all the items of furniture I have bought have fitted in so well in my modern home, are sturdy and well made

  Review of 23/07/2025, following an experience of 02/05/2025 by JANE H.

• 5 / 5

  

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  As described

  Review of 23/07/2025, following an experience of 25/06/2025 by VERA M.

• 5 / 5

  

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  Excellent

  Review of 23/07/2025, following an experience of 25/06/2025 by KARIN M.

• 5 / 5

  

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  Real wooden furniture,expertly made and finished.Built to last, sustainable and kind to the planet.The furniture will be a beautiful addition to any room and is adaptable enough to fit in anywhere.Parcelforce initially messed up delivery but intervention by your London office soon sorted things out. Thank you for that. Parcelforce initially messed up on delivery

  Review of 22/07/2025, following an experience of 20/02/2025 by SUSAN K.

• 5 / 5

  

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  I found what I was looking for quickly and easily on the Tikamoon site and found the ordering process easy to follow. The payment options available made payment easy. Confirmation of my order was received quickly and I was kept updated on dispatch and delivery. Delivery was excellent. Prior contact with a timescale which was met by two helpful/friendly delivery people. My beautiful garden bench is now pride of place in my harder. Tikamoon sell lovely, well made products, have a good ordering process and good customer service.

  Review of 21/07/2025, following an experience of 24/06/2025 by SUMMER S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent product.looks really good.

  Review of 21/07/2025, following an experience of 19/06/2025 by JUDITH J.

• 5 / 5

  

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  Delighted with the sideboard we ordered. Delivered within a week, well packaged and delivery men were very helpful.

  Review of 20/07/2025, following an experience of 19/06/2025 by KENNETH B.

• 5 / 5

  

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  We accidentally found this site while looking for a teak garden table. The reviews were very positive so we went ahead and bought the table we liked. The whole experience was so smooth with plenty of notifications so we could be home when the delivery arrived. The quality and build of the furniture is excellent. We went back to buy four chairs and the whole experience was the same again. Cannot fault them. 5 stars!

  Review of 20/07/2025, following an experience of 16/06/2025 by STELIOS M.

• 5 / 5

  

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  Easy to navigate, great communication after the purchase.

  Review of 20/07/2025, following an experience of 04/05/2025 by RACHEL C.

• 5 / 5

  

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  Good choice on the website, ordering was easy and efficient, delivery was quick and the packaging was perfect, especially for a heavy mirror. Well done good all round service

  Review of 19/07/2025, following an experience of 21/06/2025 by AMANDA H.

• 5 / 5

  

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  Prompt delivery and great customer service

  Review of 19/07/2025, following an experience of 13/06/2025 by MOHAMMAD Q.

• 4 / 5

  

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  The product was easy to order, and customer service was excellent.

  Review of 19/07/2025, following an experience of 14/05/2025 by VAL M.

• 5 / 5

  

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  Site is easy to navigate, descriptions and photos are accurate, customer service is great in responding to queries. delivery is smooth.

  Review of 18/07/2025, following an experience of 14/06/2025 by ELAINE S.

• 5 / 5

  

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  Love the site, easy to use and navigate

  Review of 16/07/2025, following an experience of 31/05/2025 by ALEX J.

• 5 / 5

  

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  Ist time ordering off TIkamoon. Website was easy to use and simple to order and pay. Advised that there would be a six week lead time on the delivery but it actually got delivered earlier and without any hiccups!

  Review of 16/07/2025, following an experience of 03/06/2025 by DEBORAH W.

• 3 / 5

  

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  The quality of the products we purchased (TV stand and coffee table) is outstanding. Unfortunately, having to wait 5 months from ordering them until delivery is excessive even considering Brexit which happened few years ago

  Review of 16/07/2025, following an experience of 02/02/2025 by IVAN S.

  Answer by tikamoon.co.uk

  

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  Hello, and thank you for taking the time to share your experience. We're thrilled to hear that you are pleased with the quality of your TV stand and coffee table. However, we empathise with your frustration regarding the extended delivery time related to our Sheesham products. We appreciate understanding that we are unable to expedite the processing of the UK Customs documentation. Your feedback is invaluable to us as we continue to enhance our service. Best regards, Tikamoon Team.

• 5 / 5

  

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  Good looking and easy to browse what i looking for.

  Review of 16/07/2025, following an experience of 17/06/2025 by ALEX B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The furniture I bought from Tikamoon is beautifully designed, it really stands out from most anything else on the market at this price level. It certainly looks so good in my living room. The quality is also very good. No mdf or chipboard, all solid wood. I did have a problem with the TV unit I bought but the customer service is excellent so that was resolved quickly. The delivery company BJS are also excellent. I definitely recommend Tikamoon.

  Review of 15/07/2025, following an experience of 15/06/2025 by PAUL T.

• 5 / 5

  

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  Beautiful slender TV unit. Looks fantastic in my living room. However, it really isn't strong enough to take the weight of media equipment on the middle shelf and dvds behind the sliding doors. The unit I received took on a visible bend. The design needs some simple reinforcing to solve this problem ie glue the back panel into the unit and put a middle divider behind the sliding doors. Tikamoon were excellent when I brought this issue the their attention, it was quickly resolved to my satisfaction.

  Review of 15/07/2025, following an experience of 15/06/2025 by PAUL T.

• 5 / 5

  

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  Excellent furniture.

  Review of 15/07/2025, following an experience of 12/06/2025 by EMILY H.

• 5 / 5

  

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  Very easy to use, I bought the long oak TV table and it is lovely.

  Review of 14/07/2025, following an experience of 13/06/2025 by LYNDA C.

• 5 / 5

  

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  Having just moved to a new house, this was by far the best crafted and quality furniture I got to my house. Cannot recommend it highly enough.

  Review of 14/07/2025, following an experience of 05/04/2025 by DIOGO A.

• 5 / 5

  

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  Great products made of natural materials and really wood. Excellent value for money.

  Review of 13/07/2025, following an experience of 16/06/2025 by PENELOPE JANE N.

• 4 / 5

  

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  Nice products at reasonable prices.

  Review of 12/07/2025, following an experience of 12/06/2025 by KEVIN S.

• 5 / 5

  

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  Excellent customer service. Really helped out when I had an issue with my order

  Review of 12/07/2025, following an experience of 13/06/2025 by ORLANDO F.

• 5 / 5

  

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  Nice item and quick delivery

  Review of 09/07/2025, following an experience of 12/06/2025 by DAVID G.

• 5 / 5

  

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  Easy to navigate. Good customer services.

  Review of 09/07/2025, following an experience of 29/03/2025 by LYNETTE M.

• 5 / 5

  

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  Excellent customer support. My item was damaged in transit, and the process of arranging a replacement was straightforward and managed very professionally. This far surpassed my expectations - well done tikamoon.

  Review of 08/07/2025, following an experience of 10/06/2025 by HARVEY H.

• 5 / 5

  

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  Great customer service. Good communication regarding delivery. Product exactly as described.

  Review of 07/07/2025, following an experience of 01/05/2025 by LISA W.

• 5 / 5

  

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  I ordered for a few pieces of Indian Roaewood as i wanted to get my new home furnished with my aspects of my heritage. I get so many compliments about the TV cabinet, dining table and console. There was an issue with one part being damaged, but Tikamoon agreed to replace the whole console table. Thank you

  Review of 06/07/2025, following an experience of 06/06/2025 by PAROMITA D.

• 5 / 5

  

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  It took a bit longer than I expected but it got here on time for the fitter.

  Review of 02/07/2025, following an experience of 06/06/2025 by ZACH H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordered two of the Teo - Low garden armchair in solid teak. The chairs are lovely and extremely well made from what I can see. Ordering was easy and delivery communication was great plus they delivered the chairs to the exact area of the garden where I wanted the chairs.

  Review of 01/07/2025, following an experience of 03/06/2025 by COLLEEN K.

• 5 / 5

  

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  Lovely good quality coffee table. Would recommend Tikamoon to others who love real wood and marble at an affordable price.

  Review of 01/07/2025, following an experience of 26/05/2025 by PENELOPE JANE N.

• 5 / 5

  

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  Lots of choice. Item as good as I jhoped.

  Review of 01/07/2025, following an experience of 03/06/2025 by COLIN P.

• 5 / 5

  

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  Lovely solid unit and delivered prompty as indicated

  Review of 01/07/2025, following an experience of 02/06/2025 by SUKI B.

• 2 / 5

  

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  What we ordered didn’t match what we saw on the web site, a tv unit turned up much lighter than what they displayed online, it also arrived cracked so we returned it and got the full refund immediately

  Review of 01/07/2025, following an experience of 01/06/2025 by KIRSTEN P. *

  *Pseudonymized data at the request of the author

  Answer by tikamoon.co.uk

  

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  Hello, and thank you for sharing your experience with us. We’re truly sorry to hear that the TV unit did not meet your expectations in terms of colour and arrived damaged. Your feedback is invaluable as it helps us improve our services and product descriptions. We appreciate your understanding throughout the return process and thank you for your support. Best regards, Tikamoon Team.

• 5 / 5

  

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  Second time I bought something from you. Both arrived well packaged and in excellent condition. The rattan weave and wood were flawless on both pieces.

  Review of 28/06/2025, following an experience of 30/05/2025 by EVA R.

• 4 / 5

  

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  Site was fine Quality of furniture is terrible

  Review of 28/06/2025, following an experience of 25/05/2025 by AMANDA M.

• 5 / 5

  

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  Arrival was good and one of the young men acknowledged me the other one totally didn’t make eye contact and didn’t speak when I asked him a question plus I asked him to take cardboard away and just answered don’t do it very disappointed as it’s hard for me to get to tip because I am a retired lady and would have asked if I could do it myself

  Review of 28/06/2025, following an experience of 29/05/2025 by CAROLYN S.

• 4 / 5

  

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  Easy to look around. Good views of priducts

  Review of 26/06/2025, following an experience of 27/05/2025 by PENNY H.

• 5 / 5

  

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  Great site, easy to navigate.

  Review of 25/06/2025, following an experience of 27/05/2025 by ROBYN T.

• 5 / 5

  

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  A lovely piece of furniture. Looks great in the project.

  Review of 25/06/2025, following an experience of 27/05/2025 by PAUL S.

• 5 / 5

  

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  Our TV stand is of excellent quality and delivery was much faster than stated on the website. Very happy with Tikamoon.

  Review of 25/06/2025, following an experience of 19/05/2025 by KATERINA P.

• 5 / 5

  

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  Beautiful furniture. Good quality and design. Feels special. Packaging is good and items arrive in good condition. I am very pleased with the furniture I got from Tikamoon.

  Review of 25/06/2025, following an experience of 26/05/2025 by MASON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Beautiful product, very happy customer. Arrived damaged at first but a replacement was shipped out quickly to us.

  Review of 22/06/2025, following an experience of 22/05/2025 by NATASHA E.

• 5 / 5

  

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  Easy to navigate, good range of items

  Review of 22/06/2025, following an experience of 21/05/2025 by HEDWIG K.

• 5 / 5

  

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  Easy to navigate and easy to pay for item.

  Review of 22/06/2025, following an experience of 25/05/2025 by RUTH H.

• 5 / 5

  

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  Website is good but products are pricier when compared to competition.

  Review of 22/06/2025, following an experience of 19/03/2025 by LINDA W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Item colors not as expected . Hard to hang without damaging the wall Terrible customer service after I contacted them because they didn’t send a piece to mount the item

  Review of 20/06/2025, following an experience of 22/05/2025 by DELFINA R.

  Answer by tikamoon.co.uk

  

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  Hello, Thank you for taking the time to share your feedback with us. We're sorry to hear that the item did not meet your colour expectations and that you faced challenges with mounting the hook. Your experience is important to us, and your comments on customer service will help us improve. We appreciate your input and hope to enhance your experience in the future. Best regards, The Tikamoon Team

• 5 / 5

  

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  Lovely furniture. Both design and quality. Great packaging. Nothing got damaged, and most of the packaging is cardboard.

  Review of 17/06/2025, following an experience of 20/04/2025 by MARK M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This Sink!! It is absolutely stunning!! I cannot begin to describe the quality and the level of detail this sink holds! Really uplifts my bathroom and makes it the main Character! I am so obsessed with it! The best quality and product I have ever purchased. Even my plumber who was fitting it did say he has never seen anything like it! So that’s deffo a compliment for Tikamoon and their products. The service was amazing and the delivery company was so great in bringing it and ensuring it was in the right order and was in good condition. Very good service from start to finish.

  Review of 17/06/2025, following an experience of 21/05/2025 by MUMINAH F.

• 5 / 5

  

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  Great product but my experience with the delivery company wasn't great, I tried to modify the delivery date to a specific day but it registered as requesting delivery on the next working day instead.

  Review of 16/06/2025, following an experience of 19/05/2025 by PAULA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very satisfied with the service and the product. I had to change the delivery date and this was very easy & I was kept informed throughout

  Review of 16/06/2025, following an experience of 05/05/2025 by LIZ M.

• 5 / 5

  

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  The order was delivered promptly and in perfect condition. The delivery team very courteous. Tikamoon support team has been excellent as well. Quality of furniture and fittings excellent.

  Review of 15/06/2025, following an experience of 19/05/2025 by MOHAMMAD Q.

• 5 / 5

  

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  good overall customer experience

  Review of 09/06/2025, following an experience of 12/05/2025 by LINDSEY H.

• 5 / 5

  

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  Delivered quickly, great products.

  Review of 09/06/2025, following an experience of 08/05/2025 by ANDREW P.

• 5 / 5

  

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  Good service, delivery, no problems.

  Review of 09/06/2025, following an experience of 05/05/2025 by NATASHA K.

• 5 / 5

  

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  I have already purchased few pieces of furniture and couldn’t be happier with my choice. Great design and material used, modern, contemporary and timeless design. Highly recommended.

  Review of 08/06/2025, following an experience of 11/05/2025 by MIROSLAV N.

• 5 / 5

  

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  No problem with the furniture but delivery guys just left it in the middle of the room, wouldn’t unpack said you pay extra for that! Large heavy item and am in my own so it sat there for 2 days until I could get help!

  Review of 07/06/2025, following an experience of 08/05/2025 by ANGIE V.

• 5 / 5

  

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  Second time I have ordered and have to say fantastic service quick delivery and high quality products which I love. Brilliant value. Thank you Tikkamoon please don’t change your standards as it works which can’t be said about a lot of things these days

  Review of 04/06/2025, following an experience of 30/04/2025 by ANNETTE R.

• 5 / 5

  

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  Fantastic website, sustainable packaging, delivered promptly.

  Review of 04/06/2025, following an experience of 03/05/2025 by JULIE A.

• 5 / 5

  

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  Very good service and communication Lovely products

  Review of 04/06/2025, following an experience of 04/05/2025 by GEORGIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality product, good price, easy oder, quick delivery

  Review of 04/06/2025, following an experience of 25/04/2025 by TONI R.

• 5 / 5

  

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  After reading some very negative reviews on Tikamoon I was delighted to receive my item, which arrived swiftly and looked exactly as it did on the picture. Thank you.

  Review of 04/06/2025, following an experience of 05/05/2025 by ROSALIND R.

• 4 / 5

  

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  Good

  Review of 04/06/2025, following an experience of 01/05/2025 by JUDE E.

• 4 / 5

  

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  Everything perfect . Excellent product. Delivery spoiled the experience.nrarly two hours late without apology. Huge box had to be opened in the hallway as it wouldn't go through the door. Refused to remove the box as some deliverers do, which is not a criticism - just an absence of helpfulness. Should have been a two man delivery but only one man came and I had to help which wasnt good as I'm nearly 80. This has put me off ordering more from this company.

  Review of 04/06/2025, following an experience of 26/04/2025 by SUSAN B.

• 5 / 5

  

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  Excellent style & quality with helpful & friendly delivery service

  Review of 04/06/2025, following an experience of 18/04/2025 by JAYNE B.

Reviews displayed in chronological order