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Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
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A. A.
22 Nov 2021
Verified reviewSite is easy to use although could do with a few more pictures of products. Unfortunately our sideboard was damaged upon opening it. We contacted customer services and they dealt with it immediately with out any arguments and with an outcome we were happy with. Any company can only really be judged when something goes wrong and how they deal with it. Tikamoon were very professional and gave us options and at no point did we feel we were being fobbed off. Great customer service.10/10
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A. A.
22 Nov 2021
Verified reviewEverything was perfect from start to finish
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A. A.
22 Nov 2021
Verified reviewThe table arrived in an acceptable time frame . Arrived at the stated time on the day. Flat pack was easy to build and looks very nice in my living room . Extremely happy
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A. A.
22 Nov 2021
Verified reviewHigh quality product which exceeded my expectations .Looks great in my lounge.
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A. A.
22 Nov 2021
Verified reviewthe unit is beautiful and it was delivered in a very efficient way!
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A. A.
22 Nov 2021
Verified reviewI was kept informed. The item was delivered on time.
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A. A.
22 Nov 2021
Verified reviewBeautifully presented information about the items including animations
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A. A.
22 Nov 2021
Verified reviewAccurate picture of product and easy to use.
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A. A.
22 Nov 2021
Verified reviewExcellent service and a beautiful piece of furniture.
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A. A.
22 Nov 2021
Verified reviewVery easy to use the website. Searched for Console Table . A very good choice
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A. A.
22 Nov 2021
Verified reviewThe products were lovely, and the service was brilliant. The customer service was impeccable and I was able to arrange delivery for the very day I arrived at my new place. I’ll definitely be looking at their products in the future
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A. A.
22 Nov 2021
Verified reviewGreat product but no contact from customer service informing that delivery ery was delayed.
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A. A.
22 Nov 2021
Verified reviewAfter spending days finding the right furniture, I almost gave up when I found the tikamoon shop. They are producing exactly what I needed, natural oak bathroom furniture, perfect quality, amazing look. Not cheap compared to other brands but worth the money I feel. The delivery was smooth and careful, the guys did everything they could to protect my floor so they did a perfect job. I can recommend the products and the service in general with a warm heart!
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A. A.
22 Nov 2021
Verified reviewVery good company to deal with.Website very easy to navigate.
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A. A.
22 Nov 2021
Verified reviewI love the product, round mirror, and it was delivered promptly. But delivery by Parcel Force give very little advance warning, and only give a 5 hour delivery window.
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A. A.
22 Nov 2021
Verified reviewI ordered a rattan coffee table and side table for my living room. It took me so long to eventually find the perfect piece of furniture for my home which I ordered back on 21st August, only to be let down on the 8th September by Tikamoon. The company knew that I lived in Northern Ireland and took full payment only to inform me that my goods were no longer be able to be delivered to this distinction as due to Brexit. As a customer I am deeply appalled in the way this situation was dealt with and now have to source an alternate version of furniture which I can not find and feel let down. Why was I not contacted sooner if they knew if the circumstances???
Reply from tikamoon.co.uk
Thank you for your response. We are very sorry for your disappointment. Unfortunately our system does not recognise that your post code is in Northern Ireland. It was only brought to our attention by our shipping partner once they received your order. The information that we do not ship to Northern Ireland is on our website. We are currently looking for an IT solution to block Northern Ireland post codes in the future
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A. A.
22 Nov 2021
Verified reviewGood service. I received my order quickly and communication regarding the delivery date was good. I was reassured by the excellent returns policy.
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A. A.
22 Nov 2021
Verified reviewLovely furniture, well packaged. Delighted and would use again.
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A. A.
22 Nov 2021
Verified reviewEasy to navigate .
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A. A.
22 Nov 2021
Verified reviewEverything arrived really quickly and very well packaged. We haven't opened everything yet, but so far everything is really lovely quality. Better than expected.
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