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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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Samantha Y.
20 Oct 2026
Verified reviewThe most gorgeous sink and vanity I've ever seen! I had both items in my Wishlist for so long and seeing them in real life was absolutely worth the wait. Order, delivery and communication was fantastic. I wouldn't hesitate to recommend tikamoon to anyone, it has been a great experience to order with them. Should I need anything else, I will definitely be back.
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Sue M.
18 Oct 2026
Verified reviewWent to the shop in Lille & saw that products were excellent quality so ordered. Sadly delivery was rude & rushed & product arrived with defective door Communication was good & return & refund all sorted but I wouldn’t order online again as you have to wait around a week for collection ☹️
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C. P.
18 Oct 2026
Verified reviewGood range and easy to use website. Prices are on the high side but the quality is good.
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David W.
15 Oct 2026
Verified reviewLovely purchase and just what we we're looking for.
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E. D.
15 Oct 2026
Verified reviewSuper comfortable and the material feels really nice and soft. Completely changes the feel of my space in the best way! Only thing is the delivery was a quite difficult and frustrating. The delivery booking system page was hard to use and required me to be in a full day (Mon-Fri) and a 3h time slot given the day before, which I need more notice than that for work, or the option of a Saturday. Getting in touch with the delivery people was difficult and the packaging was very grubby when it arrived (my hand was covered in dirt from just touching the packaging, thankfully really well packaged so all good inside).
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Christine J.
14 Oct 2026
Verified reviewVery happy with everything concerning my purchase from Tikamoon. There was a delay on the delivery (due to custom issues), but I was kept very well informed about this.
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Rowena R.
14 Oct 2026
Verified reviewSwift delivery. Standard of the build of the sideboard was extremely poor. Fair customer service. Was offered various solutions to the problem.
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Lucy H.
14 Oct 2026
Verified reviewGreat product. Delivered assembled & perfectly packaged. I love it.
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Susan W.
14 Oct 2026
Verified reviewVery easy and customer-friendly. I spend far longer than I should gazing at the beautiful pieces for sale.
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Catrina M.
11 Oct 2026
Verified reviewEasy to use site. Clear communication about delivery.
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Charlotte C.
10 Oct 2026
Verified reviewThe website was great and easy to navigate, delivery was excellent with helpful drivers who kept me informed and the orange bench is superb! It looks so different and unusual.
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Rose T.
10 Oct 2026
Verified reviewAll fine. Chest of drawers a little darker than in images on the webpage.
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Mark S.
9 Oct 2026
Verified reviewVery pleased with my Oliver oak TV unit which I use for a 77” TV. Very good quality. Packaged well, arrived within about 10 days. Specified the premium delivery so the packaging was taken away. The delivery company needed chasing a couple of times, but other than I was very happy with my first Tikamoon purchase.
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Easton J.
9 Oct 2026
Verified reviewAll easy to navigate. Clear information.
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Jenny W.
8 Oct 2026
Verified reviewThe table is lovely; only one issue for us was that if you spill red wine on the top, it stains. We’ve added a glass circular mat to protect it.
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Helen W.
7 Oct 2026
Verified reviewLovely product Drivers didn’t let us know when they were coming was after 9pm they were in a big hurry!! But all ok
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Evgeniya V.
7 Oct 2026
Verified reviewBeautiful piece of furniture.
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Jenny E.
7 Oct 2026
Verified reviewMy sideboard is stunning - so well made and the oak is a gorgeous natural tone. My second purchase as the quality is second to none .
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Tejal P.
6 Oct 2026
Verified reviewGreat looking bathroom cabinet came as described
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Chris T.
6 Oct 2026
Verified reviewThe first delivery we took was completely destroyed , which Tikamoon replaced but total delivery time was around 2 months in the end. The unit we bought is a nice chunk of wood but the build quality and attention to detail is poor. The finish is lackluster which is a same as a nice oil would have made the acacia pop as opposed to a lacquer finish. The cupboard doors aren't hung right and rub, the hinges have been fitted poorly and seem to be poor quality as they were bent on arrival. Overall wouldn't recommend and not worth the money
Reply from Tikamoon.co.uk
Hello, We're very sorry your order did not meet your expectations. We appreciate you taking the time to leave this feedback, it helps us improve quality and service. We truly appreciate your honesty. Kind regards. tikamoon team
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