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Review Summary
Tikamoon offers beautiful, high-quality furniture that enhances home aesthetics, with smooth delivery and excellent customer service.
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Johanna R.
26 Jul 2026
Verified reviewThis table was as perfect as I hoped it would be. Ideal size and good quality. We keep our keys in the drawer so it's opened and closed a lot but sturdy and smooth so far.
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Elizabeth H.
25 Jul 2026
Verified reviewThe site was fairly easy to navigate.
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Lisa J.
25 Jul 2026
Verified reviewVery nice desk. Easy to assemble. Hardest thing was trying to get it out of all the packaging it came in!!
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Anna K.
25 Jul 2026
Verified reviewOne of my top favourite shops, I am in love with the style, bought few pieces. All are beautiful
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G. D.
24 Jul 2026
Verified reviewEasy to navigate and good product description.
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Christopher A.
24 Jul 2026
Verified reviewTwo outstanding pieces of furniture. Such excellent quality and visually stunning to look at. Very pleased with both their practicality and their design. And a shout out to the delivery crew. Very heavy pieces and managed to the first floor without any complaining but a lot of effort. Very grateful.
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Oana I.
22 Jul 2026
Verified reviewLovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
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Karen T.
22 Jul 2026
Verified reviewI bought two sets of draws from the Gabriel range . Absolutely stunning . Only had to attach the legs . They are really solidly built and look stunning
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B. R.
22 Jul 2026
Verified reviewExcellent customer service - nice solid products
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Susan L.
22 Jul 2026
Verified reviewEasy to find Tikamoon site and scroll through to find products. Quick response from customer services when help needed.
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Jen C.
22 Jul 2026
Verified reviewEasy and all as described
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K. M.
20 Jul 2026
Verified reviewBeautiful product, arrived quickly and customer service was great.
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Morag F.
20 Jul 2026
Verified reviewGreat products at a good price
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Sinem D.
19 Jul 2026
Verified reviewThe product quality is great - real wood. Packaged well no damages occurred during transit so I was extremely pleased overall. I was given a 3 week windows for unit to arrive received within a week. The first spot I will go to if I ever buy more furniture!
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Aliecee C.
19 Jul 2026
Verified reviewReally happy with my purchase and the service from tikamoon. Would order from here again!
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Ben D.
18 Jul 2026
Verified reviewGreat quality Teak vanity unit for my small bathroom. Tikamoon kept me well informed of the progress of the delivery from France. Very happy with the seamless service they provided.
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Maria gabriela P.
18 Jul 2026
Verified reviewThe products are of great quality and come fully assembled which is a blessing. Delivery times could be shorter.
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Josephine D.
17 Jul 2026
Verified reviewMy first purchase from Tikamoon and the experience was a good one.
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A. G.
15 Jul 2026
Verified reviewEasy to use site, kept up to date with delivery information. Item was just what we wanted.
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Roumana M.
15 Jul 2026
Verified reviewI chose Tikamoon because it presents itself as a premium furniture brand. After spending over £1,200 on six teak garden chairs, I expected premium quality and premium customer service. Instead, two of the six chairs (one third of my order) arrived with structural cracks in the wooden frame. These were not minor cosmetic imperfections but defects that were immediately visible when I unpacked the chairs. I reported the issue within minutes of delivery and provided photographs straight away. What disappointed me most was not the manufacturing defect itself—these things can occasionally happen—but the way Tikamoon handled the situation afterwards. Their initial offer was £42.50 compensation for each damaged chair, despite each chair costing approximately £209. Only after I challenged this did they increase the offer to £55 per chair. Even then, the compensation represented barely a quarter of the purchase price for chairs that should never have passed quality control. The alternative was to wait around three weeks for replacements. This completely ignored the fact that I bought the chairs to use immediately during the summer, and that replacement teak chairs would naturally differ in colour from the four chairs already exposed outdoors, leaving me with a mismatched set. The voucher option was equally unrealistic after I had just spent over £1,200 with the company. What is particularly disappointing is that there was no genuine attempt to find a customer-focused solution. Every proposal felt like a standard policy rather than an effort to resolve the situation fairly. I had to negotiate repeatedly simply to obtain a modest increase in compensation. When you position yourself as a premium retailer and charge premium prices, customers rightly expect premium after-sales service. Unfortunately, my experience was the opposite. The furniture design is attractive, but based on my experience, Tikamoon’s quality control and customer service fall well short of the standards their prices suggest. I would think very carefully before placing another large order with them.
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