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Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
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A. A.
15 Jul 2021
Verified reviewAfter waiting months both of my bedside tables arrived damaged and looking nothing like the quality in the pictures - the soft close mechanism on the drawers also didn’t work
Reply from tikamoon.co.uk
Many thanks for your honest review. We are sorry to hear that your unit arrived damaged and did not meet your expectations. We are always working on improving our packaging and logistics service to avoid damage in transit. We can see that your order was escalated to our products team and a collection and full refund was provided.
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A. A.
15 Jul 2021
Verified reviewGreat service and product, kept informed regarding the delivery. Looks awesome
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A. A.
14 Jul 2021
Verified reviewExcellent
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A. A.
14 Jul 2021
Verified reviewVery beautiful table ! Even prettier in reality. Tiny little scratch in the middle of the stone but nothing really visible.
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A. A.
14 Jul 2021
Verified reviewThe customer service was fantastic and the product was brilliant. The console table did not disappoint throughly pleased and would buy from tikamoon again .
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A. A.
14 Jul 2021
Verified reviewI'm so happy with my purchase plus customer service 🤗
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A. A.
14 Jul 2021
Verified reviewThe product page could have been more intuitive: e.g. we haven't realised the table will arrive untreated and will need varnishing before use. We then discovered it was actually mentioned on the product page but in a fine print. It would also be helpful to have a pop-up message suggesting we add a can of varnish or oil to our order when purchasing; otherwise we started looking into this only when table arrived and were not happy to pay and wait for the delivery of the varnish separately hence had to buy a varnish in a local hardware store.
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A. A.
14 Jul 2021
Verified reviewThe piece of furniture ordered is absolutely beautiful, well made and all as per the website. Delivered on time is always impressive nowadays. The delivery let the side down, the men did contact me to let me know what time which was very good. The packing was very badly damaged which led to alot of stress on unpacking, they took photographs of the damage but it was still very stressful, I contacted tikamoon to let them know and they were very reassuring. In the end all good.
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A. A.
13 Jul 2021
Verified reviewReally great quality, a competitive price and even better than they looked in the photos.
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A. A.
12 Jul 2021
Verified reviewThe website is very easy to use and intuitive
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A. A.
11 Jul 2021
Verified reviewTook three over months to arrive and not great quality finish for the price.
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A. A.
11 Jul 2021
Verified reviewSite is very easy to use and photos are very true to life. We are delighted with the Ying Yang bookcase which is used to display ornaments and other similar things we want to show people. Everyone comments very complimentarily on the bookcase when they see it. This is the second item we’ve purchased recently from Tikamoon and are sure it will not be the last ! Delivery information is great and very accurate. The guys are happy to place the item wherever you want it to be. Their furniture items are excellent value-for-money and very original.
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A. A.
10 Jul 2021
Verified reviewEasy to use site, love the variety of pictures and angles of items
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A. A.
10 Jul 2021
Verified reviewI love my TV stand - beautiful piece of furniture.
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A. A.
10 Jul 2021
Verified reviewExcellent item. Sadly not right for my chosen spot but I loved it. Returning the item was easy and efficient.
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A. A.
10 Jul 2021
Verified reviewGood, easy to navigate
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A. A.
10 Jul 2021
Verified reviewBeautiful furniture!! I ordered a bamboo coffee table and a double bed headboard and I can't love them any more! They made such a huge difference in my living room and bedroom. Very well made. Delivery was earlier tham expected!! Will definitely purchase from here again.
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A. A.
10 Jul 2021
Verified reviewV Good
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A. A.
10 Jul 2021
Verified reviewI don't feel the build quality or the finish of this product warrants its price tag. The wood appears to be completely untreated and we are worried how well this will wear. Only time will tell. Additionally, Tikamoon have some of the highest delivery charges I've ever seen.
Reply from tikamoon.co.uk
Many thanks for your honest review. We are sorry you feel that this unit is overpriced. We would like to mention that this unit is made from solid teak wood which has been sourced from environmentally friendly forests. We feel that the prices of our products are very competitive for solid wood furniture, which normally fetches at much higher prices. Please note that all of our units come from Asia, and are stored at our warehouse in France. Once an order is placed it is then shipped over to the UK. All this travel incurrs high costs, and rather than hide the costs of delivery in the unit price, we have been more upfront and honest. Please kindly be aware that our teak furniture is not treated and we do recommend treating before use. This infomration can be found on the products page.
Reply from A. A.
Thank you for your reply.
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A. A.
9 Jul 2021
Verified reviewProduct was well protected for delivery and exactly as I expected
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