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Review Summary
The brand is praised for its easy-to-navigate website and high-quality furniture that is well-designed and durable. Customers appreciate the fantastic quality and beautiful finishes, along with quick delivery and excellent communication regarding orders. Overall, a highly recommended choice for those seeking reliable and stylish furniture.
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A. A.
2 Mar 2021
Verified reviewone item came damaged and i swiftly got sent a replacement, everything looks fantastic and superb quality and customer service. ill be back!
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A. A.
2 Mar 2021
Verified reviewBeautiful and high quality nest of tables, I love them. Delivery was very quick and the tables were packaged very well so arrived in perfect condition. I would highly recommend Tikamoon
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A. A.
2 Mar 2021
Verified reviewDelivered broken twice, then 4 months to be replaced
Reply from tikamoon.co.uk
Please accept our apologies that we were unable to provide you with a perfect coffee table. Our production team have been advised of the insufficient packaging and will look to improve this going forward.
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A. A.
2 Mar 2021
Verified reviewAbsolutely superb company - the products are beautifully made, high quality and very reasonably priced but what impressed us the most was the after sales service, when a problem occurred and was very quickly rectified. Delivery and communication were also excellent - highly recommend.
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A. A.
2 Mar 2021
Verified reviewAt the time of ordering, it says "Delivery to your room of choice (up to the 2nd floor)", but when you order, it will tell you only deliver to door entrance. Beware if it is too heavy for OAP
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A. A.
2 Mar 2021
Verified reviewNice quality mirror, well packaged. Delivery information was comprehensive. I would recommend this company and would certainly shop with them again.
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A. A.
2 Mar 2021
Verified review. Excellent service
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A. A.
2 Mar 2021
Verified reviewGood quality product
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2 Mar 2021
Verified reviewSite is very good . Unfortunately our solid teak piece was actually stained so unable to appreciate the natural appearance . No mention of this that we could find on the web site .
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A. A.
2 Mar 2021
Verified reviewExcellent service and delivery. Very well packaged and very satisfied with my purchase. Thank you
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2 Mar 2021
Verified reviewVery happy with items bought for new home ranging from shelves , mirror, consoles and baskets . The only downside has been when requesting by email for an alert to me when in stock , we have never received one so have to constantly check the website . I would suggest a text message when item is in stock. I would also like to see a more streamlined approach to delivery dates as I’m still waiting once again .
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A. A.
2 Mar 2021
Verified reviewSuperb quality and looks fab.
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A. A.
2 Mar 2021
Verified reviewDisappointed with quality. Wood not treated and a small chip on shelf base that we have disguised with brown paint. Definitely not worth the money, especially considering it's self assembly too. Your products look great online but tgey flatter to deceive. Will not recommend to friends or family I'm afraid.
Reply from tikamoon.co.uk
Thank you for taking the time to leave your comments. We would like to point out that our webpage does state the teak is bare wood and must be treated prior to use. We also show options for recommended products. Also in the desription is the statement that the base requires assembly. We are sorry your missed these important points. If you are not happy with the item you have received, please feel free to contact our customer service team who will look at different solutions for you.
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A. A.
2 Mar 2021
Verified reviewjust love it!
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A. A.
2 Mar 2021
Verified reviewEasy to order and arrived quickly with lots of communication
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2 Mar 2021
Verified reviewThe order was delivered quickly and the product quality excellent. Sadly it was too big for our room and we were disappointed to have to arrange for it to be returned. After a small Brexit-related delay the item was collected and money refunded. no quiblle, no fuss.
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A. A.
2 Mar 2021
Verified reviewGood delivery and great quality. Would definitely order from you again!
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A. A.
2 Mar 2021
Verified reviewGreat products, good quality and amazing service. Absolutely nothing wrong to say about Tikamoon. I have bought all my bathrooms from them and I love them!
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A. A.
2 Mar 2021
Verified reviewVery helpful and dealt efficiently with an error that I made when making payment.
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2 Mar 2021
Verified reviewQuality is terrible. Only reason Bad instead of very bad was because we got part refund and kept the items... but 2 orders in a row have been delivered quite damaged... and the products are 1. not cheap 2. we had to wait 1-2 months for delivery and pay upfront. So all in all, bad experience!
Reply from tikamoon.co.uk
Please accept our apologies your mirror arrived with a fine hairline scratch. As these items are handcrafted, delivery times can take longer than manufactured items, but it means you will receive a unique piece of furntiure.
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