Customer reviews for Vertumotors.com

Customer reviews

• 5 / 5

  

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  great shop floor staff makes the company and of course Honda, not forgetting Kevin at Mansfield Honda.

  Review of 26/04/2025, following an experience of 21/04/2025 by JAMES A.

• 4 / 5

  

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  Staff very helpful, and a smooth overall experience

  Review of 26/04/2025, following an experience of 21/04/2025 by MAX M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very satified with the vehicle although transport from its location took a lot longer than expected.

  Review of 26/04/2025, following an experience of 21/04/2025 by MARK VAUGHAN A.

• 5 / 5

  

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  We're very pleased with our used Ford Kuga. The car was as described in the lead-up to our test drive, well priced, clean and Dean was very helpful throughout the whole transaction.

  Review of 26/04/2025, following an experience of 22/04/2025 by ROBERT A.

• 5 / 5

  

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  1st class Customer Service from.start to finish ftom Matt Jones and his team

  Review of 26/04/2025, following an experience of 21/04/2025 by KAREN A.

• 5 / 5

  

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  Customer service is excellent. Aftercare is outstanding.

  Review of 26/04/2025, following an experience of 20/04/2025 by AMY R. *

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• 5 / 5

  

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  I would recommend Vertu Vauxhall Hexham to friends and family. They always have a welcoming and trusted salesperson to help find the perfect car, stepping me through all I need to know. Afters sales is spot on so I feel well supported throughout the purchase and long after. Perfect for anyone considering buying their first car.

  Review of 26/04/2025, following an experience of 19/04/2025 by SUE A.

• 3 / 5

  

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  Good until we drove off the forecourt. Then, no response to an email nor 2 phone calls. Clearly not interested in after sales service.

  Review of 26/04/2025, following an experience of 18/04/2025 by IMOGEN C. *

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• 5 / 5

  

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  Saw my new car on the website. Went to look and left deposit . Was very good and friendly service . Everything sorted for me to pick up and I love my new car

  Review of 26/04/2025, following an experience of 19/04/2025 by JOANNE A.

• 5 / 5

  

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  I'd definitely recommend Vertu Toyota Chesterfield because the customer service from start to finish was 2nd to none. No one was pushy just extremely helpful especially our salesman Janes

  Review of 26/04/2025, following an experience of 19/04/2025 by JEN A.

• 5 / 5

  

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  from start to finish everyone was very helpful and i couldn't be more happy with the car

  Review of 26/04/2025, following an experience of 19/04/2025 by ELLIOTT SHAW A.

• 5 / 5

  

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  great service!

  Review of 26/04/2025, following an experience of 19/04/2025 by MATTHEW A.

• 5 / 5

  

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  Love the Honda hybrid, it is everything we were looking for (originally looking for an Audi Q 3 or 5). So pleased we hadnt found one before we went into the Honda garage.

  Review of 26/04/2025, following an experience of 19/04/2025 by FLORENCE A.

• 5 / 5

  

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  Car is perfect for what I need. Andy knew exactly what I was looking for and provided excellent service

  Review of 26/04/2025, following an experience of 19/04/2025 by HELEN A.

• 5 / 5

  

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  The dealership was very welcoming and friendly, they helped with all questions I had about the car I picked and it didn't take long for things to go through, I am one very happy and lucky driver of a new car.

  Review of 26/04/2025, following an experience of 20/04/2025 by KERRY A.

• 4 / 5

  

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  Exceptionally wonderful experience at Vertu Ford Durham.

  Review of 26/04/2025, following an experience of 19/04/2025 by KENNETH A.

• 5 / 5

  

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  My experience at Vertu Vauxhall Hexham was positive because the sales assistant was very good at his job

  Review of 26/04/2025, following an experience of 19/04/2025 by ANDREW A.

• 5 / 5

  

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  Staff and great. Really care and go above and beyond to check you are happy before and after purchase.

  Review of 19/04/2025, following an experience of 18/04/2025 by MARK A.

• 5 / 5

  

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  Always received excellent customer service and support.

  Review of 19/04/2025, following an experience of 18/04/2025 by DEBORAH A.

• 5 / 5

  

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  Jack from the Cheltenham branch was knowledgeable about the car I was thinking of purchasing, took it on a great test run where Jack explained about the car etc. Great experience from start to finish I ended up buying the car iwith full payment prior to collecting it.

  Review of 19/04/2025, following an experience of 18/04/2025 by DIANE A.

• 4 / 5

  

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  Simply and easy to use

  Review of 19/04/2025, following an experience of 18/04/2025 by ABHISHEK A.

• 5 / 5

  

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  The salesman, Granville, was professional, answered all our questions and took care of all details with the car prior to delivery.

  Review of 18/04/2025, following an experience of 17/04/2025 by EVIE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I found exactly which car I wanted on the website, rang to make an appointment to view the car and everything just fell into place

  Review of 18/04/2025, following an experience of 17/04/2025 by BRANDON G. *

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• 5 / 5

  

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  Amazing experience with Jamal and jhosh both very helpful and made the experience of buying easy. Would recommend to everyone

  Review of 18/04/2025, following an experience of 17/04/2025 by ALI A.

• 5 / 5

  

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  All explained to me by the team at Shirley

  Review of 18/04/2025, following an experience of 17/04/2025 by SHIRLEY A.

• 5 / 5

  

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  Fantastic service and great option

  Review of 18/04/2025, following an experience of 17/04/2025 by FRANCESCA G. *

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• 5 / 5

  

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  Amazing experience with Jamal and handover was made simple and amazing. The whole experience was perfect from jhosh helping too. Would reccomend everyone to visit the place

  Review of 18/04/2025, following an experience of 17/04/2025 by ALI A.

• 5 / 5

  

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  Such a pleasure to spend our money there !!

  Review of 18/04/2025, following an experience of 17/04/2025 by MARK A.

• 5 / 5

  

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  I am happy to choose the Vauxhall Granland X, Spacious, big car and I've not regretted choosing it.

  Review of 18/04/2025, following an experience of 17/04/2025 by KWEKU A.

• 5 / 5

  

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  Great service and customer care!

  Review of 18/04/2025, following an experience of 17/04/2025 by JOHN A.

• 5 / 5

  

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  Super helpful staff and couldn't be more helpful

  Review of 18/04/2025, following an experience of 17/04/2025 by ELLA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Overall very happy with the experience and results I have recieved would highly recommend to friends and family.

  Review of 18/04/2025, following an experience of 17/04/2025 by MICHELE A.

• 5 / 5

  

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  Smooth & Family friendly

  Review of 18/04/2025, following an experience of 17/04/2025 by FOLASHADE A.

• 5 / 5

  

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  great

  Review of 17/04/2025, following an experience of 16/04/2025 by PHILIP OSMAN A.

• 5 / 5

  

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  The whole experience was excellent

  Review of 17/04/2025, following an experience of 16/04/2025 by ANN A.

• 5 / 5

  

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  Great customer service from all at redditch vertu especially Gabriella, who helped me through the whole process.

  Review of 17/04/2025, following an experience of 16/04/2025 by JENNY A.

• 5 / 5

  

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  Very satisfied with the service I received. Super sales team and the car was immaculate when I collected it..10/10 service!

  Review of 17/04/2025, following an experience of 16/04/2025 by DAMIEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Brodie was really helpful and ensured that everything went smoothly. Also whilst waiting for him to finish with another customer, the rest of staff there made sure we were looked after.

  Review of 17/04/2025, following an experience of 16/04/2025 by MICK A.

• 5 / 5

  

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  The sales person was very helpful and car is brill

  Review of 17/04/2025, following an experience of 16/04/2025 by EVA A.

• 5 / 5

  

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  Very easy to navigate

  Review of 17/04/2025, following an experience of 16/04/2025 by LAWRENCE A.

• 5 / 5

  

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  Excellent service from start to finish. Ashley was so helpful

  Review of 17/04/2025, following an experience of 16/04/2025 by ANDY A.

• 5 / 5

  

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  Excellent customer service, friendly approachable staff Smooth purchase,

  Review of 16/04/2025, following an experience of 15/04/2025 by ANDREW A.

• 5 / 5

  

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  Perfect!

  Review of 16/04/2025, following an experience of 15/04/2025 by EMMA A.

• 5 / 5

  

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  I'm 100% happy with everything. It's as simple as that

  Review of 16/04/2025, following an experience of 15/04/2025 by EMMA A.

• 5 / 5

  

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  Perfect!

  Review of 16/04/2025, following an experience of 15/04/2025 by EMMA A.

• 5 / 5

  

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  Really helpful, friendly staff, answer any questions and give a good deal. No pressure

  Review of 16/04/2025, following an experience of 15/04/2025 by AMANDA A.

• 5 / 5

  

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  My experience at Vertu Nissan Derby was very positive because I got exactly the car I wanted for the right price with px included very quickly.

  Review of 16/04/2025, following an experience of 15/04/2025 by SUZANNE ALDER A.

• 5 / 5

  

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  Very professional and friendly staff, I felt supported above and beyond while buying me new Honda Jazz. Wonderful staff ,thoroughly recommend to anyone looking for a second hand car or part exchange.

  Review of 16/04/2025, following an experience of 15/04/2025 by KATE A.

• 5 / 5

  

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  Love the car, had plenty of options and very friendly and helpful staff

  Review of 16/04/2025, following an experience of 15/04/2025 by JENNIFER A.

• 5 / 5

  

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  Excellent service start to finish

  Review of 16/04/2025, following an experience of 15/04/2025 by JAKE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  John found the car we wanted, arranged for it's transport to Wigan, it was what we wanted and now we have a cracking new(to us) car

  Review of 15/04/2025, following an experience of 14/04/2025 by SIMON A.

• 5 / 5

  

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  The experience at Vertu Nissan Bradford was great because I got exactly what I was looking for, with minimal fuss and stress, and from making an enquiry, I picked up my car 48 hours later.

  Review of 15/04/2025, following an experience of 14/04/2025 by CLAIRE A.

• 5 / 5

  

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  I dealt with Darryl who was pleasant to talk to and seemed happy to deal with all my questions no matter how long it took.

  Review of 15/04/2025, following an experience of 14/04/2025 by BRIAN A.

• 5 / 5

  

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  Everyone at the dealership was helpful and I was able to test drive straight away. I never felt under pressure and am really pleased I found the car I wanted and the team made everything really easy.

  Review of 15/04/2025, following an experience of 14/04/2025 by ANNA A.

• 5 / 5

  

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  Fantastic service, really pleased with the purchase and respected their no-nonsense sales technique. Highly recommend.

  Review of 15/04/2025, following an experience of 14/04/2025 by AMY A.

• 5 / 5

  

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  Very good experience at Vertu Hyundai Exeter. Both Matt & Andy exceeded our expectation through this process!

  Review of 15/04/2025, following an experience of 14/04/2025 by HANNAH A.

• 5 / 5

  

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  I was a very satisfied customer. Being 75 and female. Its a bit daunting buying a car .Will G totally put me at ease ,from the video he sent me of the car ,to the test drive. And sales a lovely man with lots of knowledge without being pushy.i hope he does well

  Review of 15/04/2025, following an experience of 14/04/2025 by JANET A.

• 5 / 5

  

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  Excellent customer service, polite, helpful and professional

  Review of 15/04/2025, following an experience of 14/04/2025 by AMANDA A.

• 5 / 5

  

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  Easy to use.

  Review of 15/04/2025, following an experience of 14/04/2025 by SUSAN A.

• 5 / 5

  

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  Very helpful sales and help you through your purchase

  Review of 15/04/2025, following an experience of 14/04/2025 by WILLIAM B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Not bad

  Review of 15/04/2025, following an experience of 14/04/2025 by LACHEZAR A.

• 5 / 5

  

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  As stated earlier, very happy when meeting for the first time to when driving the car away when purchased.

  Review of 15/04/2025, following an experience of 14/04/2025 by KARLIE C. *

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• 5 / 5

  

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  Extremely helpful and knowledgeable from the manager to the efficient sales people.

  Review of 15/04/2025, following an experience of 14/04/2025 by ANN A.

• 5 / 5

  

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  Excellent service provided in picking a new car and part exing my old car.

  Review of 15/04/2025, following an experience of 14/04/2025 by GRACE J. *

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• 5 / 5

  

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  I'd recommend Vertu Renault Exeter to anyone because Stephan was absolutely fantastic—knowledgeable, friendly, and really took the time to understand what I was looking for. He made the whole process easy and enjoyable, and I never felt rushed or pressured. If you're thinking of getting a car, ask for Stephan—you won't be disappointed!

  Review of 15/04/2025, following an experience of 14/04/2025 by JESSICA A.

• 5 / 5

  

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  From entering showroom, (no pressure from sales) to test drive and ultimate purchase everything was first class

  Review of 15/04/2025, following an experience of 14/04/2025 by GLYNIS A.

• 5 / 5

  

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  Went to dealership with a specific requirement for a used Puma. Excellent service by Kieran - showing us various vehicles, explaining differences in models and between old and new versions. He was knowledgeable and friendly supervising our test drive and within manager, finding a suitable vehicle at another dealership. First class service all round.

  Review of 15/04/2025, following an experience of 14/04/2025 by SHONA A.

• 5 / 5

  

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  I'm very happy with my car and would another one from you .

  Review of 15/04/2025, following an experience of 14/04/2025 by CHRISTOPHER A.

• 5 / 5

  

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  A great service from Pete Brampton whilst purchasing my MG HS. Friendly and professional, he made my experience a smooth transaction. I would recommend this dealership for their quality service, reasonable pricing and professionalism

  Review of 15/04/2025, following an experience of 14/04/2025 by PHIL A.

• 5 / 5

  

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  A great car and a sales operation that inspired confidence.

  Review of 15/04/2025, following an experience of 14/04/2025 by JOHN A.

• 5 / 5

  

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  We recently purchased an ID.4 from them and felt that we got a very fair deal (particularly with the part exchange). The staff we dealt with (Sarah & James) were very helpful and courteous. Previously, my wife and I had used the dealership for servicing and always felt well looked after.

  Review of 15/04/2025, following an experience of 14/04/2025 by MERVYN A.

• 5 / 5

  

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  Easy to use

  Review of 14/04/2025, following an experience of 13/04/2025 by KARL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Professional, knowledgeable yet friendly service without being "pushy" resulting in very satisfied customers. The car meets our needs and expectations. Well done Vertu!

  Review of 14/04/2025, following an experience of 13/04/2025 by JOHN-CHARLES TANNER A.

• 5 / 5

  

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  Very good I will tell all my friends how happy I am

  Review of 14/04/2025, following an experience of 13/04/2025 by JASMINE T. *

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• 5 / 5

  

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  Car is good service was good overall very pleased

  Review of 14/04/2025, following an experience of 13/04/2025 by RYAN A.

• 4 / 5

  

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  Good service fro start to finish

  Review of 14/04/2025, following an experience of 13/04/2025 by MELANIE A.

• 5 / 5

  

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  i first saw and advertisement for the car that i was looking for on a Bristol Street Motors website, i made an appointment to go over to my local BSM dealership in Chesterfield and they had almost the same model that i was looking for and it happened to be in the colour that i had wanted since the birth of the Aryia. After a test drive and a discussion on price, i was allowed to go home and discuss my thoughts on this purchase with my wife, the salesman followed me home in this new model and i then took her for a test drive and she loved it too. The car was soon going to be ours!!

  Review of 13/04/2025, following an experience of 12/04/2025 by STEVEN MARSH A.

• 5 / 5

  

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  Outstanding customer service from the whole team from start to finish. Especially from Josh Allcock. Who went above and beyond with his exceptional customer care & service. Second to none! 😁

  Review of 13/04/2025, following an experience of 12/04/2025 by SEAN A.

• 5 / 5

  

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  My experience at Vertu Ford Crewe was memorable because all went to plan

  Review of 13/04/2025, following an experience of 12/04/2025 by MATTHEW M. *

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• 5 / 5

  

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  Vertu Hyundai Nottingham staff were good because Chris Sutton understood my needs and new all about the car i brought and was very helpful

  Review of 13/04/2025, following an experience of 12/04/2025 by KARLIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service

  Review of 12/04/2025, following an experience of 11/04/2025 by KANCHANA A.

• 5 / 5

  

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  Great team and wonderful service from start to finish

  Review of 12/04/2025, following an experience of 11/04/2025 by SOPHIA W. *

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• 5 / 5

  

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  We had an excellent experience buying our car. Steve, who we dealt, with was helpful and explained everything we needed to know. We are very happy with our car.

  Review of 12/04/2025, following an experience of 11/04/2025 by HELEN A.

• 5 / 5

  

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  Perfect car, perfect sale and excellent after care. Thank you!

  Review of 12/04/2025, following an experience of 11/04/2025 by ANONYMOUS A.

• 5 / 5

  

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  The experience at Vertu Volkswagen Skipton was great because we left with a deal we were happy with on a car that we like

  Review of 12/04/2025, following an experience of 11/04/2025 by EDWARD A.

• 5 / 5

  

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  Very easy throughout the whole process. Paul and Jamie were excellent

  Review of 12/04/2025, following an experience of 11/04/2025 by PHIL A.

• 5 / 5

  

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  Great site

  Review of 12/04/2025, following an experience of 11/04/2025 by JACQUI A.

• 5 / 5

  

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  My experience at Vertu Honda Sunderland was cracking because everything was made smooth there was no qualms. My advisor Natalie Mcgavey was an absolute star and asset that she is working for Vertu Honda Sunderland. I would have no hesitation in going threw Vertu again and hopefully Natalie again will be my advisor I cannot speak highly enough of her. Thank you again.

  Review of 12/04/2025, following an experience of 11/04/2025 by PHIL COATES A.

• 5 / 5

  

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  My experience has been great. Love my new car. Very helpful service from Chris and Matthew at vertu Morpeth. Would highly recommend you try here.

  Review of 12/04/2025, following an experience of 11/04/2025 by LEE A.

• 4 / 5

  

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  it is a very nice car

  Review of 12/04/2025, following an experience of 11/04/2025 by HOWARD A.

• 5 / 5

  

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  Perfect service. All staff amazing and go above and beyond. Thanks again

  Review of 12/04/2025, following an experience of 11/04/2025 by IAN A.

• 5 / 5

  

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  It was straightforward to navigate the site. The purchasing experience was trouble-free and the salesman dealing with me was helpful and courteous.

  Review of 12/04/2025, following an experience of 11/04/2025 by AVIJIT A.

• 5 / 5

  

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  Excellent service have used Bristol St motor for many years

  Review of 12/04/2025, following an experience of 11/04/2025 by DENNIS ANDERSON A.

• 5 / 5

  

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  Excellent service in explaining the car prior to sale and on the hand over.

  Review of 12/04/2025, following an experience of 11/04/2025 by JEREMY A.

• 5 / 5

  

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  Chris Arnold was the rep who sold me the vehicle, he was very knowledgeable about all the vehicles I looked at, and answered every question very quickly if I emailed questions. This is how business should be done. Every business needs a Chris Arnold, polite and easy to talk to.

  Review of 12/04/2025, following an experience of 11/04/2025 by MARILYN A.

• 5 / 5

  

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  MG Carlisle provided a great personalosdd service for me and went out of their way to make the experience as special and easy as possible.

  Review of 12/04/2025, following an experience of 11/04/2025 by DAVE A.

• 5 / 5

  

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  I was pleased with Vertu Honda Mansfield and would recommend them because they are very helpful and friendly staff. The cars are well presented, and the site is clean and tidy, well maintained and easy access, with great parking space. I will certainly be recommending them to my friends.

  Review of 12/04/2025, following an experience of 11/04/2025 by OLIVER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Customer service was excellent.

  Review of 12/04/2025, following an experience of 11/04/2025 by MICHAEL A.

• 5 / 5

  

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  FIRST CLASS SERVICE

  Review of 12/04/2025, following an experience of 11/04/2025 by JAMES A.

• 5 / 5

  

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  Brilliant from start to finish excellent service

  Review of 12/04/2025, following an experience of 11/04/2025 by CHARLOTTE A.

Reviews displayed in chronological order