Customer reviews
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Great experience overall and beautiful shorts
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Great experience
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Perfect for our 8 year old who swims a lot.
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Till this date I haven't received my order. The customer service has to improve when dealing with customer requests
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Absolutely amazing
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Great
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Good
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Website is easy to use. Was able to quickly and efficiently order my gift.
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great
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The linen shorts fall below the knee... the pictures on the website show it falling above the knee. It would be helpful if actual dimensions were provided.
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Perfect
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Just a great pair of shorts! Order arrived within 3 days.
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For expensive items the people have got a clue what’s going on with management of deliveries
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Super
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An overall great service and quality. However, I asked for a personalised message to the gift and there was none. I also picked a wrong size, but this one is obviously my fault
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The best and most professional
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No comment
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i love the brand for years
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Not a good quality shrink in clod water and vanish the color
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Good quality!
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good
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Not good. your girl on the phone could hardly speak English. The reason she called was to let me know that I would be refunded
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Tiring and not pleasant
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Quick delivery with fantastic quality swim wear
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very good
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Fantastic swimming trunks
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Fast delivery, nice packaging, beautiful bermuda
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Top quality, both the items and the service.
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Love the shorts and quick delivery!
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good experience and quick delivery
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Excellent service
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Great!
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Excellent service and products
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Superbe!
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wir sind sehr zufrieden
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Very well made and packaged
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The swimming suit is not very high quality , also there is no many variants of colors for short swimming suits. I am kind of dissapointed comparing the price with the quality of the material.
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SHARKY!!!
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Excellent in every way
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Great products
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It’s just quality sun wear
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Beautiful long-leg swim shorts. And true to size. Lovely packaging - ideal for a gift.
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Great!
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The best
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Terrible, went to collect from store after 4 days when I received an email showing it was ready collection, my item wasn’t even found or ready and had to settle for a pair off the manikin.
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Highly
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Perfect
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Fast delivery and perfect fit
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EXCELLENT
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Excellent!
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Excellent
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very handy
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As always, exceptional
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Website navigation is ok. Swimwear is ok also. Nothing out of this world that requires the shorts to be worth the price.
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Good products not supported by good service. Short shipped item flagged 2 weeks ago has still not been resolved
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Lovely quality. Fair price. Prompt delivery.
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On time, great packaging and perfect communication about the delivery.
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So disappointed did not receive my swimwear that’s were the communication fell down still do not understand why DHL returned to sender. After 3 e mails was told a refund would be processed which I have received but would have preferred to receive item ordered
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Very good.
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Pitched as a luxury and aspirational product I’m afraid the online experience wasn’t up to expectations. The delivery and return processes are unnecessarily difficult with multiple chaser emails to customer services and the courier required on both.
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Excellent expérience
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Nice
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I have bought many things from Vilebrequin over the years they are always quick to deliver, usually within 5 days to Australia, and of course the goods are of the highest quality and style.
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Great!
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Nice and easy and as expectes
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I love the products but the online shopping experience can be improved. I purchased this as a gift for a friend and the size of 12m was too small for their 8month old baby. And they didn’t have the option of exchanging the item online only returning. So they returned it and I had to order another item. You also don’t have 18m old sizing so I had to order 2 year old sizing.
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poor customer service
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very nice Hoodie can recommend
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It was good experience. Most of the item that i picked has available size.
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okay
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It was awesome. My delivery got lost and customer service was very helpful. I think they had a local store wrap it up and ship it. I was worried because the swimsuit wasn’t cheap! Thank you!
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Great looks, great comfort, great style and great service
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Easy ordering. Fast delivery.
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Excellent
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For the first time ever my experience was awful since the company refused to help With the issue we had with a pair of white linen trousers
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Good job 👍
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The overall experience is average (at best) because of sizing problems. Three items of supposedly the same size, have significant differences among them. Two of the products are of the exact same type of swimsuits (different colors) and their fit is completely different even though they are supposed to be XXL.
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Good
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Fine craftsmanship
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Excellent
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I ordered a gift at the last minute and was worried it wouldn’t arrive on time, I contacted their service department and they responded immediately and my package arrived within 48 hours. They even supplied a contact phone number which I didn’t need to use but which is very rare in these times!
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Simple and easy
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The website is pretty good; the similarity between so many products makes navigating it a bit difficult.
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As always fantastic service
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Amazing
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It was easy to shop
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Very clear process and smooth online experience.
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Excellent
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Communication is very bad and they come for the return after 2 weeks.
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My order arrives super quickly but unfortunately it was the incorrect size.. the returns procedure is cumbersome.. it would be better to include the returns label with the order.. and the refund may take up to 14 days after confirmation that is has been actioned.. so I may be waiting nearly 3 weeks to receive my money back..
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No problem with using Vilebrequin. Quick and easy
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Great fit, great quality. High price.
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Timeless products, high quality
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Very simple process of buying and delivery
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Great
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I ordered a $170 polo shirt and paid $35 for overnight shipping and received it 4 days later and was told it was because of I missed the window 2pm by 3 minutes and it was a week end and Monday Holliday. It should have been disclosed on checkout better. I was Tod that they will not refund the $35. I will never buy from them again.
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extremely user friendly website, start of a seamless journey to my new shorts!
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Great fast service and lovely shorts
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So comfortable- great fabric
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Super
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