Customer reviews for vilebrequin.com

Customer reviews

• 5 / 5

  

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  Great experience overall and beautiful shorts

  Review of 18/07/2022, following an experience of 29/05/2022 by A A. *

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• 5 / 5

  

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  Great experience

  Review of 18/07/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  Perfect for our 8 year old who swims a lot.

  Review of 18/07/2022, following an experience of 08/06/2022 by A A. *

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• 2 / 5

  

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  Till this date I haven't received my order. The customer service has to improve when dealing with customer requests

  Review of 18/07/2022, following an experience of 05/06/2022 by A A. *

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• 5 / 5

  

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  Absolutely amazing

  Review of 18/07/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  Great

  Review of 18/07/2022, following an experience of 06/06/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 18/07/2022, following an experience of 06/06/2022 by A A. *

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• 5 / 5

  

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  Website is easy to use. Was able to quickly and efficiently order my gift.

  Review of 18/07/2022, following an experience of 08/06/2022 by A A. *

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• 5 / 5

  

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  great

  Review of 17/07/2022, following an experience of 21/06/2022 by A A. *

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• 3 / 5

  

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  The linen shorts fall below the knee... the pictures on the website show it falling above the knee. It would be helpful if actual dimensions were provided.

  Review of 17/07/2022, following an experience of 20/06/2022 by A A. *

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• 5 / 5

  

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  Perfect

  Review of 17/07/2022, following an experience of 21/06/2022 by A A. *

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• 5 / 5

  

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  Just a great pair of shorts! Order arrived within 3 days.

  Review of 17/07/2022, following an experience of 22/06/2022 by A A. *

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• 1 / 5

  

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  For expensive items the people have got a clue what’s going on with management of deliveries

  Review of 17/07/2022, following an experience of 21/06/2022 by A A. *

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• 5 / 5

  

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  Super

  Review of 17/07/2022, following an experience of 06/06/2022 by A A. *

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• 4 / 5

  

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  An overall great service and quality. However, I asked for a personalised message to the gift and there was none. I also picked a wrong size, but this one is obviously my fault

  Review of 17/07/2022, following an experience of 21/06/2022 by A A. *

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• 5 / 5

  

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  The best and most professional

  Review of 17/07/2022, following an experience of 21/06/2022 by A A. *

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• 4 / 5

  

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  No comment

  Review of 17/07/2022, following an experience of 21/06/2022 by A A. *

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• 5 / 5

  

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  i love the brand for years

  Review of 17/07/2022, following an experience of 05/06/2022 by A A. *

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• 2 / 5

  

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  Not a good quality shrink in clod water and vanish the color

  Review of 16/07/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Good quality!

  Review of 15/07/2022, following an experience of 20/06/2022 by A A. *

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• 4 / 5

  

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  good

  Review of 15/07/2022, following an experience of 03/06/2022 by A A. *

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• 1 / 5

  

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  Not good. your girl on the phone could hardly speak English. The reason she called was to let me know that I would be refunded

  Review of 15/07/2022, following an experience of 19/06/2022 by A A. *

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• 1 / 5

  

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  Tiring and not pleasant

  Review of 15/07/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Quick delivery with fantastic quality swim wear

  Review of 11/07/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  very good

  Review of 11/07/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  Fantastic swimming trunks

  Review of 11/07/2022, following an experience of 16/06/2022 by A A. *

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• 5 / 5

  

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  Fast delivery, nice packaging, beautiful bermuda

  Review of 11/07/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  Top quality, both the items and the service.

  Review of 11/07/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Love the shorts and quick delivery!

  Review of 11/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  good experience and quick delivery

  Review of 11/07/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 11/07/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Great!

  Review of 11/07/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  Excellent service and products

  Review of 11/07/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Superbe!

  Review of 11/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  wir sind sehr zufrieden

  Review of 11/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  Very well made and packaged

  Review of 11/07/2022, following an experience of 03/06/2022 by A A. *

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• 2 / 5

  

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  The swimming suit is not very high quality , also there is no many variants of colors for short swimming suits. I am kind of dissapointed comparing the price with the quality of the material.

  Review of 11/07/2022, following an experience of 30/05/2022 by A A. *

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• 5 / 5

  

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  SHARKY!!!

  Review of 11/07/2022, following an experience of 30/05/2022 by A A. *

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• 5 / 5

  

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  Excellent in every way

  Review of 11/07/2022, following an experience of 03/06/2022 by A A. *

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• 5 / 5

  

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  Great products

  Review of 11/07/2022, following an experience of 29/05/2022 by A A. *

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• 5 / 5

  

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  It’s just quality sun wear

  Review of 10/07/2022, following an experience of 14/06/2022 by A A. *

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• 5 / 5

  

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  Beautiful long-leg swim shorts. And true to size. Lovely packaging - ideal for a gift.

  Review of 10/07/2022, following an experience of 28/05/2022 by A A. *

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• 5 / 5

  

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  Great!

  Review of 10/07/2022, following an experience of 13/06/2022 by A A. *

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• 5 / 5

  

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  The best

  Review of 10/07/2022, following an experience of 30/05/2022 by A A. *

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• 1 / 5

  

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  Terrible, went to collect from store after 4 days when I received an email showing it was ready collection, my item wasn’t even found or ready and had to settle for a pair off the manikin.

  Review of 10/07/2022, following an experience of 14/06/2022 by A A. *

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• 5 / 5

  

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  Highly

  Review of 10/07/2022, following an experience of 29/05/2022 by A A. *

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• 5 / 5

  

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  Perfect

  Review of 10/07/2022, following an experience of 14/06/2022 by A A. *

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• 5 / 5

  

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  Fast delivery and perfect fit

  Review of 10/07/2022, following an experience of 14/06/2022 by A A. *

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• 5 / 5

  

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  EXCELLENT

  Review of 06/07/2022, following an experience of 12/06/2022 by A A. *

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• 5 / 5

  

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  Excellent!

  Review of 06/07/2022, following an experience of 13/06/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 06/07/2022, following an experience of 12/06/2022 by A A. *

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• 5 / 5

  

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  very handy

  Review of 06/07/2022, following an experience of 14/06/2022 by A A. *

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• 5 / 5

  

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  As always, exceptional

  Review of 06/07/2022, following an experience of 11/06/2022 by A A. *

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• 3 / 5

  

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  Website navigation is ok. Swimwear is ok also. Nothing out of this world that requires the shorts to be worth the price.

  Review of 06/07/2022, following an experience of 12/06/2022 by A A. *

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• 2 / 5

  

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  Good products not supported by good service. Short shipped item flagged 2 weeks ago has still not been resolved

  Review of 06/07/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Lovely quality. Fair price. Prompt delivery.

  Review of 06/07/2022, following an experience of 11/06/2022 by A A. *

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• 5 / 5

  

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  On time, great packaging and perfect communication about the delivery.

  Review of 06/07/2022, following an experience of 07/06/2022 by A A. *

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• 3 / 5

  

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  So disappointed did not receive my swimwear that’s were the communication fell down still do not understand why DHL returned to sender. After 3 e mails was told a refund would be processed which I have received but would have preferred to receive item ordered

  Review of 06/07/2022, following an experience of 26/05/2022 by A A. *

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• 5 / 5

  

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  Very good.

  Review of 06/07/2022, following an experience of 26/05/2022 by A A. *

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• 3 / 5

  

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  Pitched as a luxury and aspirational product I’m afraid the online experience wasn’t up to expectations. The delivery and return processes are unnecessarily difficult with multiple chaser emails to customer services and the courier required on both.

  Review of 01/07/2022, following an experience of 06/06/2022 by A A. *

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• 5 / 5

  

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  Excellent expérience

  Review of 01/07/2022, following an experience of 23/05/2022 by A A. *

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• 5 / 5

  

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  Nice

  Review of 01/07/2022, following an experience of 10/06/2022 by A A. *

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• 5 / 5

  

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  I have bought many things from Vilebrequin over the years they are always quick to deliver, usually within 5 days to Australia, and of course the goods are of the highest quality and style.

  Review of 01/07/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  Great!

  Review of 01/07/2022, following an experience of 08/06/2022 by A A. *

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• 5 / 5

  

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  Nice and easy and as expectes

  Review of 01/07/2022, following an experience of 07/06/2022 by A A. *

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• 3 / 5

  

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  I love the products but the online shopping experience can be improved. I purchased this as a gift for a friend and the size of 12m was too small for their 8month old baby. And they didn’t have the option of exchanging the item online only returning. So they returned it and I had to order another item. You also don’t have 18m old sizing so I had to order 2 year old sizing.

  Review of 01/07/2022, following an experience of 07/06/2022 by A A. *

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• 1 / 5

  

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  poor customer service

  Review of 01/07/2022, following an experience of 05/06/2022 by A A. *

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• 5 / 5

  

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  very nice Hoodie can recommend

  Review of 01/07/2022, following an experience of 07/06/2022 by A A. *

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• 5 / 5

  

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  It was good experience. Most of the item that i picked has available size.

  Review of 01/07/2022, following an experience of 23/05/2022 by A A. *

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• 4 / 5

  

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  okay

  Review of 01/07/2022, following an experience of 23/05/2022 by A A. *

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• 5 / 5

  

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  It was awesome. My delivery got lost and customer service was very helpful. I think they had a local store wrap it up and ship it. I was worried because the swimsuit wasn’t cheap! Thank you!

  Review of 01/07/2022, following an experience of 21/05/2022 by A A. *

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• 5 / 5

  

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  Great looks, great comfort, great style and great service

  Review of 01/07/2022, following an experience of 21/05/2022 by A A. *

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• 5 / 5

  

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  Easy ordering. Fast delivery.

  Review of 01/07/2022, following an experience of 24/05/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 01/07/2022, following an experience of 22/05/2022 by A A. *

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• 1 / 5

  

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  For the first time ever my experience was awful since the company refused to help With the issue we had with a pair of white linen trousers

  Review of 30/06/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Good job 👍

  Review of 30/06/2022, following an experience of 19/05/2022 by A A. *

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• 2 / 5

  

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  The overall experience is average (at best) because of sizing problems. Three items of supposedly the same size, have significant differences among them. Two of the products are of the exact same type of swimsuits (different colors) and their fit is completely different even though they are supposed to be XXL.

  Review of 30/06/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 22/06/2022, following an experience of 02/06/2022 by A A. *

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• 5 / 5

  

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  Fine craftsmanship

  Review of 22/06/2022, following an experience of 31/05/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 22/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  I ordered a gift at the last minute and was worried it wouldn’t arrive on time, I contacted their service department and they responded immediately and my package arrived within 48 hours. They even supplied a contact phone number which I didn’t need to use but which is very rare in these times!

  Review of 22/06/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Simple and easy

  Review of 22/06/2022, following an experience of 31/05/2022 by A A. *

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• 4 / 5

  

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  The website is pretty good; the similarity between so many products makes navigating it a bit difficult.

  Review of 22/06/2022, following an experience of 30/05/2022 by A A. *

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• 5 / 5

  

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  As always fantastic service

  Review of 22/06/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Amazing

  Review of 22/06/2022, following an experience of 02/06/2022 by A A. *

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• 5 / 5

  

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  It was easy to shop

  Review of 22/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  Very clear process and smooth online experience.

  Review of 22/06/2022, following an experience of 16/05/2022 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 22/06/2022, following an experience of 14/05/2022 by A A. *

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• 1 / 5

  

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  Communication is very bad and they come for the return after 2 weeks.

  Review of 22/06/2022, following an experience of 26/05/2022 by A A. *

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• 4 / 5

  

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  My order arrives super quickly but unfortunately it was the incorrect size.. the returns procedure is cumbersome.. it would be better to include the returns label with the order.. and the refund may take up to 14 days after confirmation that is has been actioned.. so I may be waiting nearly 3 weeks to receive my money back..

  Review of 22/06/2022, following an experience of 30/05/2022 by A A. *

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• 5 / 5

  

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  No problem with using Vilebrequin. Quick and easy

  Review of 22/06/2022, following an experience of 17/05/2022 by A A. *

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• 5 / 5

  

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  Great fit, great quality. High price.

  Review of 22/06/2022, following an experience of 17/05/2022 by A A. *

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• 5 / 5

  

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  Timeless products, high quality

  Review of 22/06/2022, following an experience of 26/05/2022 by A A. *

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• 5 / 5

  

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  Very simple process of buying and delivery

  Review of 22/06/2022, following an experience of 29/05/2022 by A A. *

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• 5 / 5

  

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  Great

  Review of 22/06/2022, following an experience of 19/05/2022 by A A. *

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• 1 / 5

  

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  I ordered a $170 polo shirt and paid $35 for overnight shipping and received it 4 days later and was told it was because of I missed the window 2pm by 3 minutes and it was a week end and Monday Holliday. It should have been disclosed on checkout better. I was Tod that they will not refund the $35. I will never buy from them again.

  Review of 22/06/2022, following an experience of 26/05/2022 by A A. *

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• 5 / 5

  

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  extremely user friendly website, start of a seamless journey to my new shorts!

  Review of 22/06/2022, following an experience of 27/05/2022 by A A. *

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• 5 / 5

  

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  Great fast service and lovely shorts

  Review of 22/06/2022, following an experience of 30/05/2022 by A A. *

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• 5 / 5

  

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  So comfortable- great fabric

  Review of 22/06/2022, following an experience of 19/05/2022 by A A. *

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• 5 / 5

  

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  Super

  Review of 22/06/2022, following an experience of 16/05/2022 by A A. *

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