Customer reviews for visiofactory.com

Customer reviews

• 5 / 5

  

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  Everything went perfectly well, I was satisfied with the process: I have received very soon my glasses, nice and original for a reasonable price.

  Review of 02/11/2021, following an experience of 21/10/2021 by ELLIOTT P. *

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• 5 / 5

  

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  Fast shiping, great item

  Review of 28/10/2021, following an experience of 11/10/2021 by FRANCESCA O. *

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• 5 / 5

  

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  Excellent and very professional service! Known brands of sunglasses in very good price!

  Review of 27/10/2021, following an experience of 04/10/2021 by STEPHEN H. *

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• 5 / 5

  

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  Prix imbattable, envoi rapide et très satisfaite du produit. Maintenant à attendre noël pour l’offrir à ma maman qui rêvait de ces Chanel.

  Review of 24/10/2021, following an experience of 12/10/2021 by BRANDON P. *

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• 5 / 5

  

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  The best online shopping ever! Prices are awesome, sunglasses are original and the delivery was the next day.

  Review of 22/10/2021, following an experience of 04/10/2021 by MARK H. *

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• 5 / 5

  

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  Everithing was easy and without any problem. I'm satisfied and totally recommend visiofactory online shop. I'll keep ordering from this site in future.

  Review of 20/10/2021, following an experience of 03/10/2021 by HENRY A. *

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• 5 / 5

  

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  Tienda recomendable. Todo correcto. Envío muy rápido. AAA+.

  Review of 19/10/2021, following an experience of 07/10/2021 by JOANNE M. *

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• 5 / 5

  

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  Everything is SUPER good.

  Review of 18/10/2021, following an experience of 28/09/2021 by CHLOE P. *

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• 5 / 5

  

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  Great customer service

  Review of 16/10/2021, following an experience of 04/10/2021 by ARCHIE T. *

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• 5 / 5

  

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  Venditori eccellenti e prezzo convenientissimo! Da consigliare! Al prossimo acquisto!

  Review of 16/10/2021, following an experience of 05/10/2021 by CAROLINE S. *

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• 5 / 5

  

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  Fast delivery, no issues.

  Review of 13/10/2021, following an experience of 25/09/2021 by STEPHANIE B. *

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• 5 / 5

  

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  I’ve ordered the sunglasses Ray-Ban Clubround Tortoise after I saw them in a shop in Florence and they are gorgeous but besides that, I really appreciate the experience of shopping them online. I had no issues regarding the payment and the shipping was very fast, it took around 2 days to receive them. Very well packed! For sure I will order on visiofactory also on the future.

  Review of 12/10/2021, following an experience of 27/09/2021 by TINA W. *

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• 5 / 5

  

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  Great service and availability. Had a problem with the delivery and Visiofactory took care of everything. I’m very pleased

  Review of 12/10/2021, following an experience of 30/08/2021 by KARLIE S. *

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• 5 / 5

  

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  Responsive customer service, fast shipping, great quality. Thanks!

  Review of 12/10/2021, following an experience of 14/09/2021 by ELLA K. *

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• 5 / 5

  

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  sent the order fast (notice that orders are not sent on weekend) and provided refund when delivery was returned (as we were unable to collect the package on time).

  Review of 12/10/2021, following an experience of 11/09/2021 by GEORGIA S. *

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• 5 / 5

  

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  Quick delivery

  Review of 11/10/2021, following an experience of 30/09/2021 by CONNOR S. *

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• 5 / 5

  

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  Website navigation was super easy to follow and received my order quick too!

  Review of 10/10/2021, following an experience of 29/09/2021 by KIMBERLY R. *

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• 5 / 5

  

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  Highly recommended.

  Review of 08/10/2021, following an experience of 22/09/2021 by WILLIAM M. *

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• 5 / 5

  

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  Awesome

  Review of 07/10/2021, following an experience of 20/09/2021 by MOHAMMED H. *

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• 5 / 5

  

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  Excellent communication, very simple, clear website. I bought a pair of prescription lenses and a frame, and got the fueille de soins with the glasses, as promised. The frames are Ray Ban, so cannot be bad. The lenses are exactly as prescribed. The price was good, considering that the lens prescriptions are +4.25 and +4.5 respectively..

  Review of 06/10/2021, following an experience of 14/09/2021 by IMOGEN M. *

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• 5 / 5

  

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  Great experience with the customer service (including aftersales). Promptly replied to my queries and provides suggestions/solutions. Trustable company to purchase from.

  Review of 05/10/2021, following an experience of 14/09/2021 by AMY P. *

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• 5 / 5

  

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  Fast and excellent service and delivery !

  Review of 05/10/2021, following an experience of 23/09/2021 by LUCY J. *

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• 5 / 5

  

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  Fast shipping and item as described. Have purchased from several times.

  Review of 05/10/2021, following an experience of 22/09/2021 by MARK R. *

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• 5 / 5

  

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  Received my parcel earlier than expected. Great service.

  Review of 02/10/2021, following an experience of 20/09/2021 by CHELSEA M. *

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• 5 / 5

  

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  Quick and professional. The delivered product is flawless.

  Review of 01/10/2021, following an experience of 18/09/2021 by HANNAH S. *

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• 5 / 5

  

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  Simple site navigation, ease of ordering and payment; glasses arrived in Ukraine a week later, the quality is fully consistent.

  Review of 01/10/2021, following an experience of 19/09/2021 by PAULINE W. *

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• 5 / 5

  

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  All good and fast

  Review of 01/10/2021, following an experience of 18/09/2021 by YASMINE W. *

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• 5 / 5

  

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  Requested a set of side shields replacement as the right side shield was a bit defective after 2 uses. Great response and quick action from VisioFactory customer service team. Received replacement parts. Reccomends buying from them.

  Review of 29/09/2021, following an experience of 13/09/2021 by MEGAN C. *

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• 5 / 5

  

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  all good thank you

  Review of 29/09/2021, following an experience of 13/09/2021 by ELSIE H. *

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• 5 / 5

  

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  Excellent as always

  Review of 25/09/2021, following an experience of 09/09/2021 by FLORENCE W. *

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• 5 / 5

  

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  Good and fast service.

  Review of 25/09/2021, following an experience of 06/09/2021 by BENJAMIN P. *

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• 5 / 5

  

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  Excelente servicio

  Review of 24/09/2021, following an experience of 07/09/2021 by SCOTT D. *

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• 5 / 5

  

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  Excellent

  Review of 23/09/2021, following an experience of 04/09/2021 by ABIGAIL B. *

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• 5 / 5

  

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  Быстрая доставка и хорошая цена. Товар оригинальный и пришёл в целости

  Review of 22/09/2021, following an experience of 04/09/2021 by LILLY B. *

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• 5 / 5

  

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  great delivery, excellent notifications

  Review of 21/09/2021, following an experience of 10/09/2021 by CHRISTOPHER W. *

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• 5 / 5

  

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  Fast delivery

  Review of 21/09/2021, following an experience of 09/09/2021 by LOGAN M. *

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• 4 / 5

  

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  Fast delivery!

  Review of 20/09/2021, following an experience of 08/09/2021 by STEPHEN R. *

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• 5 / 5

  

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  An efficient web site. The pre sales information I received was prompt and accurate. The items I ordered were correct. My shipment was promptly dispatched. I was notified of dispatch by email. The shipment tracking was accurate. The shipment was delivered on time. Excellent service. Thank you

  Review of 19/09/2021, following an experience of 08/09/2021 by JONATHAN K. *

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• 5 / 5

  

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  Order delivered very fast. Very well packaged.

  Review of 17/09/2021, following an experience of 30/08/2021 by IAN R. *

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• 5 / 5

  

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  Fine service

  Review of 17/09/2021, following an experience of 28/08/2021 by SARAH R. *

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• 5 / 5

  

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  Very fast shipping,great service👍👍👍👍

  Review of 15/09/2021, following an experience of 26/08/2021 by PATRICK M. *

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• 5 / 5

  

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  Great service and great prices. I really like this company and had no issues. Thank you.

  Review of 15/09/2021, following an experience of 08/08/2021 by ASHLEY W. *

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• 5 / 5

  

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  Parfait, en tout point de vue ! Ravie, merci

  Review of 15/09/2021, following an experience of 14/07/2021 by LEWIS R. *

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• 5 / 5

  

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  Quick delivery and good quality

  Review of 15/09/2021, following an experience of 15/07/2021 by MARIA H. *

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• 5 / 5

  

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  Great service & will definitely use again.

  Review of 15/09/2021, following an experience of 22/06/2021 by CHRIS C. *

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• 5 / 5

  

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  Quick delivery and good quality

  Review of 15/09/2021, following an experience of 16/07/2021 by LAURA M. *

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• 4 / 5

  

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  I was quite impressed with the service overall

  Review of 15/09/2021, following an experience of 16/07/2021 by HANNAH W. *

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• 4 / 5

  

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  Two deliveries for one order.Both products full of dust.

  Review of 15/09/2021, following an experience of 21/07/2021 by DAISY K. *

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• 5 / 5

  

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  Fast, inexpensive and the glasses are great.

  Review of 15/09/2021, following an experience of 13/06/2021 by SIENNA G. *

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• 5 / 5

  

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  service was perfect.

  Review of 15/09/2021, following an experience of 03/06/2021 by AMELIA T. *

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• 5 / 5

  

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  👍 excellent

  Review of 15/09/2021, following an experience of 31/05/2021 by FRANCESCA P. *

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• 5 / 5

  

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  Very good

  Review of 15/09/2021, following an experience of 19/04/2021 by EMILY B. *

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• 4 / 5

  

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  Conforme à la description et reçu rapidement. Je recommande !

  Review of 15/09/2021, following an experience of 18/05/2021 by GARY R. *

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• 5 / 5

  

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  Good navigation

  Review of 14/09/2021, following an experience of 28/05/2021 by CAROLE H. *

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• 5 / 5

  

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  Item as expected. Easy ordering and quick delivery. Good communication along the way.

  Review of 14/09/2021, following an experience of 30/06/2021 by THEO S. *

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• 5 / 5

  

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  Very fast delivery

  Review of 14/09/2021, following an experience of 06/07/2021 by SAMUEL H. *

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• 5 / 5

  

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  Good price, good service.

  Review of 14/09/2021, following an experience of 01/07/2021 by TIFFANY S. *

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• 5 / 5

  

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  Very quick to deliver to New Zealand, great quality and service. Strongly recommended :)

  Review of 14/09/2021, following an experience of 19/05/2021 by PETE K. *

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• 5 / 5

  

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  Purchased Vuarnet sunglasses with loose lenses. I returned and received replacement for the cost of return shipping.

  Review of 14/09/2021, following an experience of 24/04/2021 by ELIZABETH R. *

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• 5 / 5

  

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  Top product

  Review of 14/09/2021, following an experience of 01/05/2021 by SEAN K. *

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• 5 / 5

  

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  Price was definitely the lowest in the market and shipping was pretty fast as well!

  Review of 12/09/2021, following an experience of 30/08/2021 by HARRISON C. *

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• 5 / 5

  

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  super, fast anc perfect

  Review of 10/09/2021, following an experience of 29/08/2021 by MATTHEW H. *

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• 5 / 5

  

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  Reliable seller…extensive selection and fair prices. Inportant, fast shipping.

  Review of 09/09/2021, following an experience of 24/08/2021 by YASMINE A. *

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• 4 / 5

  

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  The site is easy to navigate. Ordering process is good. There is a small mistake in the Address in the delivery shipment . Res is good.

  Review of 09/09/2021, following an experience of 13/08/2021 by HARVEY C. *

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• 5 / 5

  

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  Quick service Perfect glasses

  Review of 06/09/2021, following an experience of 11/08/2021 by PATRICK T. *

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• 5 / 5

  

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  All good

  Review of 04/09/2021, following an experience of 21/08/2021 by GRACE L. *

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• 5 / 5

  

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  Excellent prices and unbelievably fast delivery. We are impressed.

  Review of 04/09/2021, following an experience of 24/08/2021 by JONATHAN E. *

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• 5 / 5

  

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  Thanks for original sunglasses!

  Review of 31/08/2021, following an experience of 12/08/2021 by ABIGAIL P. *

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• 5 / 5

  

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  very good

  Review of 31/08/2021, following an experience of 19/08/2021 by SAMANTHA S. *

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• 5 / 5

  

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  Good

  Review of 30/08/2021, following an experience of 19/08/2021 by ANDREW R. *

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• 5 / 5

  

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  This was my try-out order at Visiofactory. It has great Ray Ban promotion. Delivery was relatively fast, took a few days to the Netherlands, but it’s worth buying. The delivered sunglasses were authentic; had some imperfection unfortunately but could be exchanged for another, even other model, without additional charges. I’m happy with this customer friendly service and would certainly buy again :)

  Review of 30/08/2021, following an experience of 18/08/2021 by ROSS H. *

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• 5 / 5

  

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  #great

  Review of 28/08/2021, following an experience of 11/08/2021 by KEN M. *

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• 5 / 5

  

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  Fast shipping, good prices, will order again for sure! Thank you.

  Review of 28/08/2021, following an experience of 17/08/2021 by JAYDEN H. *

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• 5 / 5

  

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  Super👍👍👍

  Review of 28/08/2021, following an experience of 15/08/2021 by ABIGAIL M. *

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• 5 / 5

  

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  I received my glasses on time and well packaged, completely satisfied

  Review of 27/08/2021, following an experience of 13/08/2021 by JAYDEN C. *

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• 5 / 5

  

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  The product was exactly what I ordered and it was well packed. Brilliant and fast customer service. Fast delivery to Russia. Will definitely recommend to others.

  Review of 27/08/2021, following an experience of 14/08/2021 by STEPHANIE P. *

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• 5 / 5

  

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  Everything was at top level , i will shop again .Thank you !

  Review of 27/08/2021, following an experience of 10/08/2021 by JASON J. *

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• 5 / 5

  

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  Great price, fast delivery

  Review of 27/08/2021, following an experience of 15/08/2021 by EVELYN R. *

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• 5 / 5

  

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  I buy all my sunglasses here. I’m located in the US, I’m a bit bummed they don’t ship Chanel to the US anymore. I had to send these to a friend of mine in Poland to bring home with him.

  Review of 26/08/2021, following an experience of 11/08/2021 by KYLE S. *

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• 5 / 5

  

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  Excellent!

  Review of 26/08/2021, following an experience of 06/08/2021 by NIKKI B. *

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• 5 / 5

  

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  Nice and easy to find because I knew what I wanted

  Review of 26/08/2021, following an experience of 09/08/2021 by RACHEL T. *

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• 4 / 5

  

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  Site design is intuitive. Delivery took 11 days. Glasses are original, a little scratched but that is negligible.

  Review of 26/08/2021, following an experience of 07/08/2021 by PAULINE G. *

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• 5 / 5

  

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  Fast

  Review of 26/08/2021, following an experience of 03/08/2021 by ISAAC G. *

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• 5 / 5

  

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  Fast shipping, good packaging.

  Review of 26/08/2021, following an experience of 11/08/2021 by ROB C. *

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• 5 / 5

  

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  Fast Delivery to Russia. The glasses are gorgeous, I really liked them. I recommend this store to everyone.

  Review of 26/08/2021, following an experience of 05/08/2021 by GEORGE S. *

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• 5 / 5

  

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  Everything is perfect.

  Review of 26/08/2021, following an experience of 22/07/2021 by KIRSTEN L. *

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• 2 / 5

  

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  The product was exactly what I ordered and it was well packed. However the delivery took 10 days instead of 1-3 days which was promised/advertised.

  Review of 26/08/2021, following an experience of 31/07/2021 by JONATHAN C. *

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  Answer by visiofactory.com

  

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  Hi, We apologize for the problem. We refunded you the delivery costs. Best regards,

  Answer by Jonathan C

  

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  Oh, thank you. This is excellent customer service

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• 5 / 5

  

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  Good prices, good product, not exaggeratingshipping costs. I bought a pair of Ray Ban sunglasses. I tracked my order via the French post.

  Review of 26/08/2021, following an experience of 22/07/2021 by FIONA B. *

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• 5 / 5

  

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  Very good price and fast received , will order again in future

  Review of 26/08/2021, following an experience of 30/07/2021 by LIAM W. *

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• 5 / 5

  

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  Excellent !

  Review of 18/08/2021, following an experience of 02/08/2021 by HEATHER J. *

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• 5 / 5

  

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  Fast shipping, item as described

  Review of 16/08/2021, following an experience of 30/07/2021 by GREG E. *

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• 5 / 5

  

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  Efficient, professional service

  Review of 15/08/2021, following an experience of 04/08/2021 by KAREN B. *

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• 5 / 5

  

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  Excellent service and superfast delivery! Cool prices also! Would like an extra delivery option for less money ! Thank you ❤️

  Review of 14/08/2021, following an experience of 02/08/2021 by DONNA B. *

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• 5 / 5

  

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  Thank you for the quick delivery of my order to Ukraine! It took only 8 days. I absolutely recommend Visiofactory! Easy to make & pay the order Fast delivery to other country Convenient tracking of the shipping of the order

  Review of 14/08/2021, following an experience of 21/07/2021 by SASHA W. *

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• 5 / 5

  

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  A+++

  Review of 13/08/2021, following an experience of 01/08/2021 by MOHAMMED H. *

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• 5 / 5

  

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  The glasses were as described. Very happy with the purchase. Shipping was fast as well. Thank you!

  Review of 10/08/2021, following an experience of 29/07/2021 by ELLA G. *

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• 5 / 5

  

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  Fast and reliable

  Review of 10/08/2021, following an experience of 23/07/2021 by NATALIE P. *

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• 5 / 5

  

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  As promised:)

  Review of 10/08/2021, following an experience of 28/07/2021 by PATRICK K. *

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• 5 / 5

  

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  Great service, glasses arrived in 2 days

  Review of 10/08/2021, following an experience of 25/07/2021 by LINDA R. *

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• 5 / 5

  

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  Excellent

  Review of 10/08/2021, following an experience of 26/07/2021 by ISAAC E. *

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