Customer reviews
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Review of , following an experience of by CAROLE W. *
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I’ll This is an excellent company. I have used them before.
Review of , following an experience of by LESLEY B.
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Fab deals
Review of , following an experience of by CAROLYN T.
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Very good.
Review of , following an experience of by JOHN O.
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Easy to book Good rates and a competitive deal at the hotel
Review of , following an experience of by SHEILA Y.
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Great value, loved the stays we booked!
Review of , following an experience of by DILRUBA BASAK U.
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Superb deals at great destinations.
Review of , following an experience of by GLEN G.
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None
Review of , following an experience of by JIM G.
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A very good service
Review of , following an experience of by SHARON F.
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The offers are good value. However customer service is poor. A recent slew of issues occurring during our latest holiday were addressed by a representative who I can only think did not have English as a first language and contradicted herself in e.mails to the extent that we eventually gave up trying to get her to understand our issues. Reparation was made which we accepted but the whole process was exasperating. I would not use VP for a tour again, only for a hotel booking.
Review of , following an experience of by MORAG M.
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Very easy booking process. Excellent offers. Would definitely recommend.
Review of , following an experience of by JENNIFER L. *
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Haven't taken the trip yet, but booking was straightforward and I received immediate confirmation
Review of , following an experience of by SARA G.
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brilliant
Review of , following an experience of by JO M.
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Excelent services and very clear all!
Review of , following an experience of by MONICA G.
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Very happy customer
Review of , following an experience of by GRAHAME S.
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with thanks for the call
Review of , following an experience of by PAUL U.
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Very easy to navigate; wide choice of destinations; very competitive prices; easy to choose special needs. Altogether - excellent service. We have already recommended your service.
Review of , following an experience of by ROBERT M.
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Very easy, cheers guys
Review of , following an experience of by EUGENIA C.
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Very easy to book. Great offers
Review of , following an experience of by KIRSTY F.
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Easy to navigate. Great booking experience and fast confirmation.
Review of , following an experience of by TERESA O.
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Very easy …
Review of , following an experience of by VALERIE S.
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Very easy.
Review of , following an experience of by RYAN P. *
*Pseudonymized data at the request of the author
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quick and easy site to navigate
Review of , following an experience of by JOHN C.
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There’s always a catch isn’t there? They have been emailing me every day to say I have £50 credit but when I booked a break it was not deducted so I phoned and discover that the credit is only if £250 is spent.
Review of , following an experience of by GERALDINE H.
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Really easy! And great communication with the hosts once booked. Couldn’t be happier.
Review of , following an experience of by LIA B.
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Satisfied with everything😉
Review of , following an experience of by PATRICK J. *
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A wide range of offers at good prices
Review of , following an experience of by KRISTINA I.
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I had a shock when my credit ran out without warning and disappeared from my account. Your chat bot then told me I couldn't get it back and left a frowny emoji. I was not impressed as this was over £500! When I rang up, your human colleague was brilliant and extended it no problem. It was a worrying night though before I could ring you. You might like to look at your chat bot reply. It was totally inappropriate!
Review of , following an experience of by JANE B. *
*Pseudonymized data at the request of the author
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Very poor
Review of , following an experience of by ADELE W. *
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The deal is good but nowhere near as good as the savings claimed compared with booking direct. It took about an hour and a half from making a decision to make the booking, not all down to Voyage Privé, but some was (having to log in multiple times for no clear reason, poor site navigation e.g. if you tick the box for a 2 night stay, finding how to get back to 1 night is really hard -- it remembers that choice and you have to find a tiny link in an obscure place half way up the page to finally work out how to change the number of nights again. Even closing the tab and opening a new one and logging in again, it still remembers the 2 night choice... rather frustrating experience
Review of , following an experience of by SOFIA M. *
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Difficult to.book more than one room with different numbers of people in each
Review of , following an experience of by JOHN S.
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So easy to book
Review of , following an experience of by KATE B.
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None
Review of , following an experience of by LORRAINE S.
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Simple transaction
Review of , following an experience of by RACHEL C. *
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Always very enjoyable and hotel descriptions are spot on!
Review of , following an experience of by JANET C.
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There is a problem with the dates I wish to book from January 2nd and the date has been changed by the website
Review of , following an experience of by MARIA ADELA C.
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We’ve used Voyageprive for several years and have always found them to be professional and helpful. We like to know there is a real person to contact if we are on holiday and need help or advice.Our holiday experiences have always exceeded our expectations. Looking forward to the next.
Review of , following an experience of by LAUREN R. *
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Love this website and it is back d up by excellent booking service
Review of , following an experience of by LYNDA W.
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Had a very bad experience with voyage privé last time I booked with them so was very apprehensive: nightmare holiday and the company refused to acknowledge the problem or to compensate. Was unsure whether to use them again but the experience this time has been excellent. Would be cautious
Review of , following an experience of by WENDY H.
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Easy to book, alao quick to book
Review of , following an experience of by SUE H.
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We loved The Bridge hotle in Prestbury - Such a good deal with the offer
Review of , following an experience of by SAMANTHA S.
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Ease of booking
Review of , following an experience of by LESLEY T.
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Booked 2 rooms and I wanted to upgrade just one of them but no option to do that
Review of , following an experience of by TREVOR M.
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Easy to book
Review of , following an experience of by LESLEY A.
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It was difficult to book 3 separate hotel rooms for 3 single people
Review of , following an experience of by JANET B.
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The person at customer service was very polite and helpful.
Review of , following an experience of by PAULINE S.
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good offer and easy to book
Review of , following an experience of by ANDREW P.
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Excellent choices and prices
Review of , following an experience of by AMANDA M.
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First time I have used this site, communication and booking so easy. Keep me updated on where to park and welcoming us. Will definitely use this site again.
Review of , following an experience of by TESSA H.
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Very good value
Review of , following an experience of by DONNA P.
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Fight times are poor,late or very early return.
Review of , following an experience of by ALAN D.
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Not easy to ask question re booking restaurants at the hotel
Review of , following an experience of by CHRIS J. *
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No comment.
Review of , following an experience of by GRACE J. *
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The booking procedure is really easy.
Review of , following an experience of by DENISE D.
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As good as ever!
Review of , following an experience of by STEPHAN B.
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I would like to thank Ntoutsis for all his help. He is very patient and is doing everything he can to rectify the mix up with the type of apartment that we booked.
Review of , following an experience of by KAY E.
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Timu the customer service assistant was excellent and enabled me to get the right room for our purposes.
Review of , following an experience of by ALISON H.
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Quick & easy to book.
Review of , following an experience of by SIAN J.
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I have not yet had the hotel break that I booked so I am simply commenting on the booking process - which was very simple and straightforward. The cost was also cheaper than booking direct with the hotel.
Review of , following an experience of by JANICE F.
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Great website with excellent offers.
Review of , following an experience of by DAMIEN M. *
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Easy!!
Review of , following an experience of by DAVID M.
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Ive recommended your company to over 20 people ..i love your offers and have used you many many times ...ive got two booking with u at the moment im taking friends and cannot wait 😊😊😊🍾🥂
Review of , following an experience of by JANET S.
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Very easy to find offers in the area I was looking for.
Review of , following an experience of by CAROL W.
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Everything was perfect from the choices to the booking. It really was effortless.
Review of , following an experience of by DENISE B.
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Easy to use & book
Review of , following an experience of by ISAAC M. *
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The actual booking wasn’t quite as described and the service at the hotel was not what was offered by the website
Review of , following an experience of by TOM L.
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Tried to pay by card for hotel booking,many problems thought we had been scammed.Put in details four times - no acknowledgement of booking or payment.Took over one hour to be told that uk payments not accepted- you should state this on your website or not advertise in the uk.Your customer service rep was very helpful.
Review of , following an experience of by CHARLES D.
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Should accept American Express by now, this is supposed to be a luxury site. I can use it almost everywhere, so frankly surprised it is still not here.
Review of , following an experience of by PAULA E. *
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Unable to process my latest trip using the card I wanted to use.
Review of , following an experience of by ANTHONY P.
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Great website! Was looking for somewhere a little special to take my partner away on his birthday! Found a really great offer on your website! So really good Thankyou!
Review of , following an experience of by MAUREEN S.
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Easy and quick
Review of , following an experience of by JOANNE T.
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Very slick and easy to manage.
Review of , following an experience of by AMANDA D.
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Have been on several holidays with Voyage Prive and have enjoyed excellent value for money
Review of , following an experience of by JAMES STEWART W.
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The only thing I didn't like: I could choose what day I wanted the ABBA Voyage tickets. I would like to be able to specify the day for the tickets when I book!
Review of , following an experience of by ANTONY W.
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The offer was just what we were looking for as a pre Christmas treat for us and our granddaughter
Review of , following an experience of by DEAN H. *
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It was not possible to establish whether it was possible to book twin rooms for the offer. Also, it was not made clear the cos5 was per person. It appeared to be for the room, which is the standard format in the UK when travel is not included.
Review of , following an experience of by ANN D.
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Brilliant service 5 bookings this year
Review of , following an experience of by CAROL S.
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Always exciting offers and simple booking
Review of , following an experience of by HILARY G.
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Very easy and great offers. Used them before and a great service
Review of , following an experience of by GRAEME M.
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I do wish that there wasn't as much scrolling to find UK vs other deals. Maybe just a simple sift to differentiate? Do love the eclectic selection though. There are so many offers I would like to take up just haven't the time!
Review of , following an experience of by BEVERLEY M.
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Very easy to navigate & book a short break from a link in an email
Review of , following an experience of by STEVE B.
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used many times always good
Review of , following an experience of by CHRISTOPHER B.
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First time booking and the process was really easy
Review of , following an experience of by ABIGAIL R. *
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Very easy
Review of , following an experience of by GORDON B. *
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Easy to use web site - possibly too many emails following me just looking at options Overall will use again definitely 👍
Review of , following an experience of by TONYA S.
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Initial online message response was efficient and effective (after I found a problem completing my online hotel booking).
Review of , following an experience of by RYAN D. *
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Looked found and booked , such an east and experienced company
Review of , following an experience of by JEANNETTE F.
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Very easy website to use.
Review of , following an experience of by JULIE L.
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All good
Review of , following an experience of by PATRICIA B.
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easy
Review of , following an experience of by IAN R.
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Great deals and easy booking as always
Review of , following an experience of by TONY A. *
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A good deal on a hotel concert combo
Review of , following an experience of by ALLAN D.
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A little bit difficult to alter quote details to see alternatives.
Review of , following an experience of by JOHN M.
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Always enjoy looking at the lovely places on offer....used alot over the years never been disappointed.
Review of , following an experience of by SANDRA O.
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Georgia was so helpful with my query
Review of , following an experience of by TRACEY B.
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received 'support via phone cll from a Spanish number... suggest, in future, also identify that the Sanish number is from voyage Prive - I nearly didn't answer it
Review of , following an experience of by JOHN L.
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I booked tickets for ABBA Voyage with 2 nights overnight accommodation, but cannot find any details of which performance my concert tickets are for. Your chat was unable to advise either, saying you needed to speak to your supplier - bizzare as you have sold me tickets but don't know when they're for!
Review of , following an experience of by JUDITH W.
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Found it very straight forward to book and competitive deals.
Review of , following an experience of by JUSTYN P.
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Always good deals and great locations
Review of , following an experience of by PAUL R.
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I had to cancel one hotel booking with Voyage Prive recently but then booked another hotel. The process was surprisingly easy
Review of , following an experience of by CLIVE E.
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The search engine is a bit unwieldy still. Needs more options for initial searches as well as changing options once in a particular 'place', i.e. easier to view multiple dates, number of days etc.
Review of , following an experience of by JANE R. *
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Easy quick and very affordable
Review of , following an experience of by JACKIE H.
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I made our booking quickly and easily online. We are very pleased with hotel and the price of our stay. We're very much looking forward to celebrating our wedding anniversary there. Thank you.
Review of , following an experience of by JANINE W.
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