Customer reviews for whisky.fr

Customer reviews

• 5 / 5

  

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  Thank you, everything was fine. I will definitely buy more.

  Review of 09/01/2022, following an experience of 08/12/2021 by A A. *

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• 5 / 5

  

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  Fast and accurate.

  Review of 09/01/2022, following an experience of 16/12/2021 by A A. *

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• 3 / 5

  

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  The zip code on the delivery was in error leading to a delay of 48 hrs and a need to to interact with the courier service online. It was correct on the order so the fault was with the despatcher.

  Review of 09/01/2022, following an experience of 14/12/2021 by A A. *

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• 5 / 5

  

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  Excellent selection, though you have to be quick!! I also love shopping French, as I certainly want to be part of Europe. Best tasting notes of any shop on the internet.

  Review of 26/12/2021, following an experience of 07/12/2021 by A A. *

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• 5 / 5

  

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  Exilent

  Review of 26/12/2021, following an experience of 08/12/2021 by A A. *

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• 5 / 5

  

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  A fast delivery with a reasonable price. In addition, good and safe packaging of the whisky.

  Review of 26/12/2021, following an experience of 15/12/2021 by A A. *

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• 5 / 5

  

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  Everything absolutely ok. Good packaging and delivery time as well Good job!

  Review of 23/12/2021, following an experience of 06/12/2021 by A A. *

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• 5 / 5

  

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  Fast and easy ordering and the shipmeant was excellent.

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  Tutto perfetto come sempre

  Review of 23/12/2021, following an experience of 06/12/2021 by A A. *

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• 5 / 5

  

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  A wonderful shopping experience

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  Fast shipping and accurate description

  Review of 23/12/2021, following an experience of 02/12/2021 by A A. *

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• 5 / 5

  

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  Maison du Whisky have a fantastic selection and take all the hassle out of delivering drinks from the UK to EU, with thankfully minimal need for translation services!!

  Review of 23/12/2021, following an experience of 07/12/2021 by A A. *

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• 5 / 5

  

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  Excellent service, fast and free delivery. Expect more business from me ⭐️

  Review of 23/12/2021, following an experience of 03/12/2021 by A A. *

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• 5 / 5

  

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  Really great job, i didn't have any problems. Thank you.

  Review of 23/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  Prior to Brexit, I used UK companies to supply my whiskey. Since Brexit most of these companies have difficulty shipping to Ireland, and to be honest I would prefer to purchase from suppliers within the European Union. Using LMDW, I am saving approximately 15 to 25% on my orders of Irish whiskey! (taking delivery into account). Today, I compared Bushmills 10-year-old (regular) and Ardbeg 10-year-old (regular). Both were more than 20% cheaper on your site. You also have a much greater selection

  Review of 23/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  Shipping fast with DHL!

  Review of 23/12/2021, following an experience of 08/12/2021 by A A. *

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• 5 / 5

  

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  impeccable service, fast shipping, carefully packaged ! I highly recommend

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  Staff was very helpful. It was good shopping in Maison Du Whisky.

  Review of 23/12/2021, following an experience of 03/12/2021 by A A. *

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• 5 / 5

  

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  Very helpful and efficient company.

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 4 / 5

  

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  商品はきれいに届きました。発送メールがなぜか来なかった

  Review of 23/12/2021, following an experience of 03/12/2021 by A A. *

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• 5 / 5

  

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  Esperienza totalmente positiva. Ottima comunicazione. Imballaggio perfetto e spedizione internazionale veloce. Consigliato.

  Review of 23/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  ok excelent

  Review of 23/12/2021, following an experience of 08/12/2021 by A A. *

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• 5 / 5

  

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  Easy to use the site and the site was geared up in English. Lots of choice and I was delighted to find the Company following Brexit and my favoured company no longer able to deliver to France. Really pleased with the delivery speed and service. Will definitely use again :) 20% tax was a shame but at least I can get hold of it.

  Review of 23/12/2021, following an experience of 08/12/2021 by A A. *

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• 5 / 5

  

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  Easy to find the whisky I was looking for. Fast delivery as well.

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  Easy to use website, got the order out quickly.

  Review of 23/12/2021, following an experience of 22/11/2021 by A A. *

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• 5 / 5

  

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  Thank you for providing great whiskey

  Review of 23/12/2021, following an experience of 20/11/2021 by A A. *

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• 5 / 5

  

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  Regular updates on shipping progress and fast delivery. Great service and top whisky!

  Review of 23/12/2021, following an experience of 05/12/2021 by A A. *

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• 3 / 5

  

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  Almost every holder inside the giftboxes were broken when I got it

  Review of 23/12/2021, following an experience of 29/11/2021 by A A. *

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• 5 / 5

  

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  Service very good products were packed very professionally so goods reached in great condition products were dispatched very fast pretty much immediately after order.

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  I struggled to find Mandarin Sambuca in the UK and since I wanted it as a Christmas gift I was a little nervous about ordering internationally. But I had such a pleasant experience ordering from whisky.fr. I found the site really easy to navigate. The whole process from ordering to the purchase arriving was really smooth and I was really surprised that it arrived within a week so I would definitely order from whisky.fr again!

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 4 / 5

  

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  Everything was fine

  Review of 23/12/2021, following an experience of 03/12/2021 by A A. *

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• 5 / 5

  

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  Fast delivery, item is packed securely. Thanks for the bottle!

  Review of 23/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  Fast delivery and good service

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  It took about 2 days to reach its destination. In perfect condition. Acceptable prices. DHL Carrier.

  Review of 23/12/2021, following an experience of 29/11/2021 by A A. *

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• 4 / 5

  

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  Site was easy to navigate. I was watching a new bottle and waiting for it to become available. It took a few weeks between the bottle being put up on the site and the bottle being available to purchase. I signed up for a stock notification, but I did not receive one.

  Review of 23/12/2021, following an experience of 26/11/2021 by A A. *

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• 5 / 5

  

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  Great service, and selection

  Review of 23/12/2021, following an experience of 05/12/2021 by A A. *

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• 5 / 5

  

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  Very quick delivery :) Slàinte Mhath

  Review of 23/12/2021, following an experience of 28/11/2021 by A A. *

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• 5 / 5

  

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  Always fast delivery and well packed!

  Review of 23/12/2021, following an experience of 04/12/2021 by A A. *

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• 5 / 5

  

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  It took 5 days to get to Azores. That´s something. Good package, acceptable prices. DHL carrier.

  Review of 23/12/2021, following an experience of 29/11/2021 by A A. *

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• 4 / 5

  

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  Really great selection of whiskies available, however did not provide timely notification when an item on my wishlist became available to purchase. LMDW really need to improve on the robustness of their packaging for international shipments. Too many acquaintances are receiving shipments with damaged cartons.

  Review of 23/12/2021, following an experience of 26/11/2021 by A A. *

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• 5 / 5

  

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  Excellent!

  Review of 23/12/2021, following an experience of 30/11/2021 by A A. *

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• 5 / 5

  

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  Excellent service, so so pleased. Delivered to Greece within four days. Made my brother very happy.

  Review of 23/12/2021, following an experience of 29/11/2021 by A A. *

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• 5 / 5

  

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  It was a fantastic transaction. Very fast delivery. Thank you very much.

  Review of 23/12/2021, following an experience of 02/12/2021 by A A. *

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• 5 / 5

  

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  Site is very well designed and easy to use. Moreover, delivery is very fast and efficient.

  Review of 21/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 21/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  Excellent service, highly recommended

  Review of 21/12/2021, following an experience of 30/11/2021 by A A. *

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• 5 / 5

  

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  Prompt delivery

  Review of 21/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  I ordered from New Zealand to deliver to Portugal. The order arrived in about 2 days.I was surprised and delighted with the excellent service. I would certainly recommend the service and use it again.

  Review of 21/12/2021, following an experience of 01/12/2021 by A A. *

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• 4 / 5

  

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  Easy to use and some great single malt offers

  Review of 21/12/2021, following an experience of 01/12/2021 by A A. *

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• 5 / 5

  

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  Product delivered at the promised date

  Review of 21/12/2021, following an experience of 25/11/2021 by A A. *

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• 4 / 5

  

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  The large range of rare products is appreciable. The order tracking was effective and the package arrived safely in great conditions. However, the price of the goods is above the average. Not only that, but a little gesture would have been appreciated regarding the amount of the order previously purchased (some other websites had interesting offers for 10 times less money spent). Overall a great website I recommend.

  Review of 21/12/2021, following an experience of 28/11/2021 by A A. *

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• 1 / 5

  

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  My bottle came very unprofessionally packaged, the box totally destroyed, and after re-writing the email, no one came back.

  Review of 21/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  Great site with good products and competitive prices.

  Review of 21/12/2021, following an experience of 25/11/2021 by A A. *

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• 5 / 5

  

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  Promt shipment, excellent track and trace updates about shipment and very good packed.

  Review of 15/12/2021, following an experience of 27/11/2021 by A A. *

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• 5 / 5

  

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  Good

  Review of 15/12/2021, following an experience of 26/11/2021 by A A. *

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• 5 / 5

  

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  Very fast delivery and it's incomming in 100% Conditions. Thanks for all...

  Review of 15/12/2021, following an experience of 16/11/2021 by A A. *

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• 5 / 5

  

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  As allways. Perfectly packed. Fast Shipment

  Review of 15/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  mwah

  Review of 15/12/2021, following an experience of 26/11/2021 by A A. *

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• 4 / 5

  

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  Unfortunately the triangle form of the package got a little damaged…apart from that all went fine

  Review of 15/12/2021, following an experience of 24/11/2021 by A A. *

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• 5 / 5

  

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  Fast delivery

  Review of 15/12/2021, following an experience of 20/11/2021 by A A. *

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• 5 / 5

  

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  Shipped quickly, packaged well, decent price ant great selection!

  Review of 15/12/2021, following an experience of 26/11/2021 by A A. *

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• 2 / 5

  

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  No issues with the product or customer support at Whisky.fr, but not for the 1st time their delivery company were awful.

  Review of 15/12/2021, following an experience of 23/11/2021 by A A. *

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  Answer by A A

  

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  This issue has already been resolved. No action needed. From: Emilie C (Maison du Whisky) Sent: 30 November 2021 09:25 To: Pauricmorris Subject: [Demande reçue] Verified-Reviews : Reviews in moderation, rating of 2-5

  Answer by whisky.fr

  

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  Hello, Thank you for this good news. I remain at your disposal for any further information. Best regards! Rachel Be Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky

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• 5 / 5

  

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  Best and the fastest customer service ever! I'm still enjoy to make shopping in LMDW. Please never cancel shipping to Poland! BR Jakub

  Review of 15/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  Everything is really excellent. When on the website, it is easy to search for what one wants, and then the delivery and the customer service are also very efficient. I had a problem with a broken parcel once, and it was replaced very rapidly. Generally, "Maison du whisky" is a place to recommend and to return to!

  Review of 15/12/2021, following an experience of 25/11/2021 by A A. *

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• 5 / 5

  

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  Quick shipping and fast tracking. Can't ask for more

  Review of 15/12/2021, following an experience of 25/11/2021 by A A. *

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• 5 / 5

  

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  Great service, always quick to respond on requests and ship orders.

  Review of 15/12/2021, following an experience of 24/11/2021 by A A. *

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• 4 / 5

  

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  Not really something to complain about.. Delivery updates could be faster, as I received my package before delivery note updates

  Review of 15/12/2021, following an experience of 22/11/2021 by A A. *

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• 5 / 5

  

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  Very fast shipping to Hungary. Good package for protecting bottles. I ordered Germana Umburana that I was seeking for 3 years in Hungary and could'n purchase anywhere.

  Review of 15/12/2021, following an experience of 28/11/2021 by A A. *

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• 5 / 5

  

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  Great! Thank you.

  Review of 15/12/2021, following an experience of 26/11/2021 by A A. *

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• 5 / 5

  

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  Ótimo tempo de entrega e tudo em ordem. Fixe!

  Review of 15/12/2021, following an experience of 28/11/2021 by A A. *

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• 5 / 5

  

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  Fast delivery and very nice packing

  Review of 15/12/2021, following an experience of 25/11/2021 by A A. *

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• 5 / 5

  

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  Always perfect service and great prices at whisky.fr

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  very very good

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  everything was excellent

  Review of 09/12/2021, following an experience of 20/11/2021 by A A. *

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• 5 / 5

  

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  Great offer, great logistics.I am happy with the order

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  Fast

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  all perfect

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 1 / 5

  

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  Horrible, 2 semaines pour recevoir la commande, ils ont fais 5 relais colis j'ai l'impression... Ma boite est arrivée abimée heureusement pas la bouteille. Je pense que ca n'a rien a voir avec la maison du whisky... mais changez de livreur c'est inadmissible.

  Review of 09/12/2021, following an experience of 02/11/2021 by A A. *

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• 5 / 5

  

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  Very good site nice to shopping at this site !

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  Very good package, and fast shipping to Sweden!

  Review of 09/12/2021, following an experience of 04/11/2021 by A A. *

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• 5 / 5

  

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  An excellent store with a fabulous selection which is ever expanding. Quick and well packaged delivery. Couldn't recommend them enough! Thank you!

  Review of 09/12/2021, following an experience of 20/11/2021 by A A. *

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• 5 / 5

  

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  Well packed and fast delivery !

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 4 / 5

  

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  Excellent, toujours le problème du prix, mais sans LMDW on n'aurait pas de belles bouteilles.

  Review of 09/12/2021, following an experience of 20/11/2021 by A A. *

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• 5 / 5

  

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  Great..i ordered it to Czech Rep. on monday night and i got it on wednesday

  Review of 09/12/2021, following an experience of 22/11/2021 by A A. *

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• 5 / 5

  

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  Everything was spot on. No problem at all :-)

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  迅速に対応して頂けて且つ梱包も丁寧にして頂けました。流石な有名店、信頼に値します。

  Review of 09/12/2021, following an experience of 18/11/2021 by A A. *

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• 5 / 5

  

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  topp

  Review of 09/12/2021, following an experience of 19/11/2021 by A A. *

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• 5 / 5

  

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  Very good!!

  Review of 09/12/2021, following an experience of 18/11/2021 by A A. *

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• 5 / 5

  

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  It´s working very well.

  Review of 02/12/2021, following an experience of 04/11/2021 by A A. *

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• 5 / 5

  

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  Excellent service , very quickly item was delivered !

  Review of 02/12/2021, following an experience of 10/11/2021 by A A. *

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• 5 / 5

  

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  Great service

  Review of 02/12/2021, following an experience of 15/11/2021 by A A. *

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• 5 / 5

  

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  A wide variety of products and quick response The packaging was perfect and I was able to purchase with confidence.

  Review of 02/12/2021, following an experience of 16/11/2021 by A A. *

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• 5 / 5

  

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  Snabbt levererat och väldigt väl packat

  Review of 02/12/2021, following an experience of 15/11/2021 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 02/12/2021, following an experience of 14/11/2021 by A A. *

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• 5 / 5

  

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  Amazing service. Delivery to the UK within 5 days and all taxes paid. Will continue to order from here going forward.

  Review of 02/12/2021, following an experience of 17/11/2021 by A A. *

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• 5 / 5

  

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  Safe and fast delivery

  Review of 02/12/2021, following an experience of 15/11/2021 by A A. *

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• 5 / 5

  

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  Fantastic service thank you.

  Review of 02/12/2021, following an experience of 15/11/2021 by A A. *

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• 5 / 5

  

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  Prompt and professional company. They delivered on time with no problems. I would recommend!

  Review of 02/12/2021, following an experience of 16/11/2021 by A A. *

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• 3 / 5

  

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  Hi there, For me as a rum collector it is fantastic that I can buy rare bottles from you at a reasonable price. I'm very glad about that. But when I opened the much too big package. Unfortunately the packaging of the bottle was damaged. I'm not so happy about the damage. As a collector, I would accept a surcharge of 5-10 euros for secure packaging. A selection would be available for this.

  Review of 02/12/2021, following an experience of 08/11/2021 by A A. *

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  Answer by whisky.fr

  

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  Hello, We thank you for your order and for your message. We're sorry for this incident. Do not worry, we'll contact you to fix the situation and do our best to satisfy you. Have a nice day. Cordialement -Best Regards -Mit Freundlichen Grüssen! Rachel La Maison du Whisky

  Answer by A A

  

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  Hello rachel, I am sure we will find a solution. Nice that I got an answer so quickly. A couple of photos are attached. Greetings Titus Am Do., 18. Nov. 2021 um 10:38 Uhr schrieb Rachel (Maison du Whisky) :

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• 5 / 5

  

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  very happy, fast delivery, perfect conditioning, good quality product

  Review of 02/12/2021, following an experience of 13/11/2021 by A A. *

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