Go to website
Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
-
A. A.
18 May 2024
Verified reviewVery good prices and very fast delivery
Reply from Bikeinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewThey're very good, I'm well satisfied with them.
Reply from Bikeinn.com
Dear Euan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewVery happy with the product and the price - despite the fact that it was sent from Europe (no extra charges - but it took a few days to arrive). Overall a very efficient service - recommended.
Reply from Bikeinn.com
Dear simon bricker, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewWas shipped a used item when paid for new , customer services just gave me the run around, would not recommend nor use again.
Reply from Bikeinn.com
Hello Simon, We truly regret the inconvenience caused. In case you have received a wrong, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
I tried this however , you required a small field image for me to submit my complaint to identify the issues , I sent an email with pics but was ignored and being over 65 years old I cannot figure out how to resize images, if you looked original email sent I identified these issues , so far no resolution has been offered. Extremely disappointed.
Reply from Bikeinn.com
Dear Simon, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have investigated your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
Show exchanges Hide exchanges -
A. A.
18 May 2024
Verified reviewGreat selection, price and service.
Reply from Bikeinn.com
Dear Dave, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewAlways dependable - great brands at excellent prices - both for snow and cycle. Excellent.
Reply from Bikeinn.com
Dear tim oates, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewRead a few bad reviews that had me worried ,so I’ve taken the time to leave a positive one ,goods received in good time to uk from Spain ,goods were exactly what I expected and were an excellent price considering this part wasn’t available brand new in uk
Reply from Bikeinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewExcellent experience all round many thanks tc
Reply from Bikeinn.com
Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewEasy ordering and quick delivery no problems
Reply from Bikeinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewGood prices but lack of information once order placed and infact nothing until the order arrives which does no fill you with confidence.
Reply from Bikeinn.com
Dear George, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Please always find the complete tracking historial when logging in to your account Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewAbsolutely beautiful helmet! I bought this helmet as a birthday present for my husband (because it's the same colour as his bike), but I also had to do a little bit of research first (because he's fussy!) and thank god it paid off! He loves it, says it's very 'aero' which is obviously why I got it for him! His head measures 57cm and I ordered a medium as that goes up to 59cm, but it is snug, I should have sized up for comfort but he said it's OK. I never order things like this online so I'm really happy with it, we received it very fast, brilliant service.
Reply from Bikeinn.com
Dear Carly, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewhad no issues with the vendor product arrived as described and within time stated!
Reply from Bikeinn.com
Dear Carl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewA great deal and prompt delivery would use again, great service
Reply from Bikeinn.com
Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
18 May 2024
Verified reviewI've ordered parts twice now to the UK & the service has been great, won't hesitate to use in future.
Reply from Bikeinn.com
Dear Alex, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 May 2024
Verified reviewkiváló
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 May 2024
Verified reviewDelivered on time. Product as described. Very bright and versatile
Reply from Bikeinn.com
Dear Jeffrey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 May 2024
Verified reviewExcellent price and good delivery . Kept informed all the way
Reply from Bikeinn.com
Dear Lee, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 May 2024
Verified reviewExcellent service , Item came early as well ...Really pleased with item ordered, its Great .....many thanks ...brilliant
Reply from Bikeinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 May 2024
Verified reviewGreat service, it took a bit longer then usual to get my item (10days) but I knew it. The saddle I haven’t tried yet but I’m positive about it. All in all 5 stars is deserved
Reply from Bikeinn.com
Dear Fabio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 May 2024
Verified reviewGood products at excellent prices delivered quickly and correctly. What more can you ask for?
Reply from Bikeinn.com
Dear Ray, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
