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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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A. A.
11 Nov 2023
Verified reviewFantastic products stocked at really competitive prices. Delivery took a week but was able to track progress through website very easily.
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewAmazing price
Reply from Bikeinn.com
Dear dexter pool, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewBest prices on the Internet and delivered in a week. Can't beat it
Reply from Bikeinn.com
Dear Jordan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewThanks for delivering quick ..i only have good experience and i will recommend you to all my friends. Five star plus ! Bravo to all the team!!!
Reply from Bikeinn.com
Dear Dorin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewbest offer in town :-)
Reply from Bikeinn.com
Dear Kim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewFast delivery, great communication, good product!
Reply from Bikeinn.com
Dear Karre, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewfast and proper delivery, good prices
Reply from Bikeinn.com
Dear Akos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewI am very satisfied with the produkt
Reply from Bikeinn.com
Dear Eva, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewFast delivery to Poland. Good price. I will return.
Reply from Bikeinn.com
Dear Andrzej, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewGreat service.
Reply from Bikeinn.com
Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2023
Verified reviewI ordered Durano tyres but they delivered Schwalbe Ones instead. They're OK, but I would have preferred Duranos. If they've run out of stock, they shouldn't be advertising them for sale. I'd messaged them but didn't get any response.
Reply from Bikeinn.com
Hello Adam, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
11 Nov 2023
Verified reviewGood service. Kept informed throughout from ordering to delivery.
Reply from Bikeinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Nov 2023
Verified reviewFast delivry👌👌👌
Reply from Bikeinn.com
Dear Jacob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Nov 2023
Verified reviewGreat prices and service.
Reply from Bikeinn.com
Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Nov 2023
Verified reviewGood products against competative prices and good information compared to sending the goods. goods arrived in time
Reply from Bikeinn.com
Dear Wil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Nov 2023
Verified reviewIk vond het niet best. Ik had het 15-10 besteld toen kreeg ik bericht het komt 17-10 of 18-10 bij je thuis. 17-10 nog niks gekregen track en trace gekeken. Daar stond de 17de besteld kreeg ik het uiteindelijk de 23ste binnen. Als je er afleverdatums bij zet zorg dan ook dat het dan geleverd word. Of laat iets van je horen op deze manier ben ik niet tevreden. En ik had nog een mail gestuurd. Maar ook nooit meer iets van gehoord. Erg slecht
Reply from Bikeinn.com
Hello Henk, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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A. A.
5 Nov 2023
Verified reviewScherpe prijs en snel geleverd.
Reply from Bikeinn.com
Dear R., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Nov 2023
Verified reviewGod hjemmeside og priser der er skarpe, men lidt længere levering end i estimere
Reply from Bikeinn.com
Dear Jakob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Nov 2023
Verified reviewPriporočam. Dober produkt. Čas pošiljanja v Slovenijo je nekoliko daljši. Pride pa.
Reply from Bikeinn.com
Dear MATEVZ, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Nov 2023
Verified reviewSlechte afspraak wat ze zeggen over levering is niet waar soms 10 dagen wachten op je product
Reply from Bikeinn.com
Hallo Hans, Het spijt ons zeer om te horen dat u onze service als niet aan uw verwachtingen heeft beoordeeld. U kunt er zeker van zijn dat de ervaringen van onze klanten erg belangrijk voor ons zijn. Daarom hebben we uw zaak beoordeeld en het probleem geïdentificeerd. Helaas kan er soms een onverwachte verstoring in de toeleveringsketen optreden, waardoor de verzendgegevens veranderen. Houd er in dit geval rekening mee dat als u niet langer op een artikel wilt wachten, u vanuit uw account artikelen kunt wijzigen, toevoegen/verwijderen uit uw bestelling of de gehele bestelling kunt annuleren. Helaas kunnen wij alleen de opgegeven levertijden die wij van onze leveranciers ontvangen doorgeven aan onze klanten. Wij hebben uw opmerkingen meegenomen en doorgestuurd naar de betreffende afdeling, zodat wij onszelf voortdurend kunnen verbeteren en passende maatregelen kunnen nemen om de kwaliteit van onze dienstverlening te optimaliseren. Indien u meer informatie of hulp nodig heeft, kunt u contact opnemen met onze klantenservice. Wij verontschuldigen ons voor de overlast die wij hebben veroorzaakt. Hartelijke groeten
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