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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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A. A.
8 Aug 2023
Verified reviewMy first experience with this company admittedly, was not great. However my second experience, was the complete opposite. So, my rating, is an average of the 2 experiences. If the truth be known, I am leaning towards 3.5, but there is not a half star. I am now awaiting a refund, so hopefully that will be resolved quickly. My intention, is to use this company again, when the need arises. Thank you.
Reply from Bikeinn.com
Dear Carmilita, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
While I have you, please could you update me re: my refund for the first order that was sent back to you. Many Thanks
Reply from Bikeinn.com
Dear Carmilita, We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department AGAIN, an update will be provided immediately!!! A refund has not yet been processed, as a package is often found and then delivered. That is why we need to wait for the outcome of this investigation. We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. Kind regards
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A. A.
8 Aug 2023
Verified reviewExcellent service, love the tracking provided.
Reply from Bikeinn.com
Dear Terry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewProducts are high quality. If I do not like it I can return it without any problem regarding a refund.
Reply from Bikeinn.com
Dear Tomas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewExcellent service. Kept updated about the delivery which was quick. Easy to navigate website.
Reply from Bikeinn.com
Dear Diane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewGood price,extremely fast delivery with good tracking system
Reply from Bikeinn.com
Dear szymon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewSuper.
Reply from Bikeinn.com
Dear Biljana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewExcellent range of products at a good price. Fast and reliable delivery
Reply from Bikeinn.com
Dear Juan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewVery happy with the quality of service and price was the best. Thank you
Reply from Bikeinn.com
Dear ANTHONY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2023
Verified reviewI ordered a part for delivery to the UK. It arrived promptly, it was the correct part and no extra charges for VAT or duty were charged. Perfect!
Reply from Bikeinn.com
Dear Matthew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewI received the package with the helmet within seven days of placing the order. the POC helmet met my expectations for this brand.
Reply from Bikeinn.com
Dear Piotr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewI was very satisfied. Everything OK
Reply from Bikeinn.com
Dear Ivan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewQuick services, no problems
Reply from Bikeinn.com
Dear Roel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewExcellent service. Product arrived on time as per comms. Would definitely buy from again.
Reply from Bikeinn.com
Dear Andy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewgreat services,
Reply from Bikeinn.com
Dear derick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewGreat service and excellent price
Reply from Bikeinn.com
Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewGood quick service item received as described decent price and quality
Reply from Bikeinn.com
Dear Douglas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewLangsom levering, men priserne på varer opvejer det hele. Fem stjerner
Reply from Bikeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Aug 2023
Verified reviewIt takes quit long before it arrives, you expect it sooner. And returning is expensive, even if it is too big or small.
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A. A.
1 Aug 2023
Verified reviewThe product did not fit.
Reply from Bikeinn.com
Hello G, We truly regret the inconvenience caused. In case you have received a wrong or unsuitable product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
Hoi is geen klacht, maar het product heeft niet de zelfde vorm zou wel eigenlijk voor deze simano rem zijn terug sturen is te kostbaar kostbaar
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A. A.
1 Aug 2023
Verified reviewI am satisfied with your store, good communication and speed of delivery.
Reply from Bikeinn.com
Dear Ludek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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