Reviews for Bmw.europe-moto.com

Total: 2 577 reviews since 04/11/2020

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4.2

Based on 421 reviews from the last 12 months

  • 64%
  • 13%
  • 8%
  • 5%
  • 10%

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The brand is praised for its excellent quality products at fair prices, fast delivery, and a user-friendly website, making for an overall positive experience.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its excellent quality products at fair prices, fast delivery, and a user-friendly website, making for an overall positive experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 64%
  • 13%
  • 8%
  • 5%
  • 10%

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  • A. A.

    20 Oct 2021

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    I planned a motorbike trip to Europe and for that reason I decided to order some nice BMW Motorbike Sneakers. I order a month in advance before the trip and on the website it stated delivery will take 5 to 7 working days or something. However, straight after the order I received an email that there might be a delay. I am fully aware of issues with in all supply chains and that things do take longer and I did order at the same time some bags for the bike for the trip as well. However, this is actually not the reason for my 1 start review. The reason for such bad score is that the customer service was very bad. I always had to chase to get updates and I had the feeling that I was just another unhappy customer they did not want to engage with. As mentioned I ordered Bags with a different company, which also had problems, but they were in contact all the time and tried everything to get my order to me. With days to spare they did manage, you did not. I had not the feeling that I am a valued customer at all and felt very much left alone. However, I did not return them, just because the quality of the sneakers is outstanding! I absolutely loves them and decided not to send them back. If there would not be to top quality, I would have definitely send them back!!! Sneaker absolute top, but customer service was not great at all and I would expect better.

  • A. A.

    19 Oct 2021

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    Ordered a exhaust very easy to order and delivery to uk was good through DHL.

  • A. A.

    19 Oct 2021

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    Would buy from again

  • A. A.

    19 Oct 2021

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    Easy to use website. Easy returns and professional customer service.

  • A. A.

    19 Oct 2021

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    Parts came very quickly company kept me up to date at all times and made it clear what I had to do to get my parts into the UK. Would use again and recommend this company to all

  • A. A.

    19 Oct 2021

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    Order arrived in a timely manner. Communication was excellent, as well as customer service. Would highly recommend.

  • A. A.

    19 Oct 2021

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    Great customer service.

  • A. A.

    19 Oct 2021

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    My delivery was on time. Product quality excellent.

  • A. A.

    19 Oct 2021

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    Way to long for orders to be shipped. Very disappointing

  • A. A.

    19 Oct 2021

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    Everything was fine with the parts I ordered but the packaging was very bad. No filling at all in the box with a seat for almost 400eur. Pure luck that there were no damages.

  • A. A.

    19 Oct 2021

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    Good evening . The first experience was good. The order came quickly, the money was quickly returned for the sneakers that did not fit. After that I ordered a different size and gloves. I waited two months. I asked to cancel the order and return the money. They wrote that they were working. Another month passed. No news yet. I begin to be indignant. Please return the money.

  • A. A.

    19 Oct 2021

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    Excellent service incredible products fast shipments no problem at all

  • A. A.

    19 Oct 2021

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    Recommended strongly. Fast delivery, Good and easy mail commuication,

  • A. A.

    18 Oct 2021

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    All good

  • A. A.

    18 Oct 2021

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    Everything as described. Fast delivery, fair prices. I will order again.

  • A. A.

    18 Oct 2021

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    Good service , product with Motorrad bmw quality, good arrival time , a while expensive . I ordered size 46 , but they send me a 45.

  • A. A.

    18 Oct 2021

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    I brought as website said item was in stock and 3 to 5 days. When I ordered and paid, it then all went wrong with item taking 4 weeks and a customer service that just gave the impression of not caring in any way at all.

  • A. A.

    15 Oct 2021

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    Took a bit longer to get the part than promised/expected - but nice price and all good now.

  • A. A.

    15 Oct 2021

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    Timely delivery. Product was well packed and arrived in perfect conditions.

  • A. A.

    15 Oct 2021

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    Easy to find genuine BMW motorcycle accessories.

Reviews displayed in chronological order

About Bmw.europe-moto.com

SASU EUROPEMOTO

Find the whole BMW Motorrad world in our official shop. Motorbike Equipment, Lifestyle, Luggage, Motorcycle Accessories, Original BMW Parts.

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24 Rue Raoul Dufy , Montpellier 34000

bmw.europe-moto.com/ Auto and motorcycle
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