Reviews for Bmw.europe-moto.com

Total: 2 577 reviews since 04/11/2020

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4.2

Based on 421 reviews from the last 12 months

  • 64%
  • 13%
  • 8%
  • 5%
  • 10%

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The brand is praised for its excellent quality products at fair prices, fast delivery, and a user-friendly website, making for an overall positive experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its excellent quality products at fair prices, fast delivery, and a user-friendly website, making for an overall positive experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 64%
  • 13%
  • 8%
  • 5%
  • 10%

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  • A. A.

    15 Oct 2021

    Verified review
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    I give one start because I can't score it any lower!!! The shipment was late, the currier lost my package and they delivered a broken sink. I reported this issue on August 10th. Since then they are "working" with DPD to find my package and nothing has been found!! I provided all documentation and informaiton about the wrong delivery and they do NOTHING!!! The best part I made a complain on their FB and IG pages and they decided to block my user and delete my comments, please if you can RUN AWAY from them!!!

  • A. A.

    15 Oct 2021

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    I got, what ordered. Order process took only one week.

  • A. A.

    15 Oct 2021

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    Great online seller

  • A. A.

    14 Oct 2021

    Verified review
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    Artikelen goed ontvangen alleen niet tevreden van de levering met DPD.

  • A. A.

    14 Oct 2021

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    Tried them first on a 12 days trip to 3 Greek islands, Crete, Rhodos, Evia and came back so happy and comfortable. I crossed with them from the first time I put them on 5500 km without any issue except that they are very convenient. Thank you BMW Motorrad

  • A. A.

    14 Oct 2021

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    Poor customer support. Nobody responds on the mail. Facebook after 1-2 days. The phone is picked up after very long hanging or never. You cant cancel or change order. In general don't recommend.

  • A. A.

    14 Oct 2021

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    When I was searching for parts, the delivery time was 3-4 days. Made an order on August 30 2021. For indicators and break pads. Shipment was done on September 14 2021. Shipment I paid for was for DHL, and was later done with another courier. Reasons beyond my understanding. At this very moment the shipment is stuck somewhere in Paris because of insufficient documentation. This is just disappointing.

  • A. A.

    14 Oct 2021

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    The site navigation and search function was good. Unfortunately the part I received is not what was pictured on the BMW Europe Moto website. I am trying to organise return with customer service but they are very slow in responding. Not happy.

  • A. A.

    14 Oct 2021

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    Very good service

  • A. A.

    14 Oct 2021

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    Instead of the 3-5days delivery it was actually 21days. Not impressed.

  • A. A.

    14 Oct 2021

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    BMW parts

  • A. A.

    14 Oct 2021

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    Excellent service - thanks

  • A. A.

    10 Oct 2021

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    Slow to fulfill orders. You’ll get auto generated emails which specify a delivery date, but I have ordered from them twice now and each time the items were not shipped until after that stated delivery date had passed. Three stars since they do have decent prices. You’ll just need to wait longer than they indicate for your items to arrive.

  • A. A.

    10 Oct 2021

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    Great service. Quick delivery.

  • A. A.

    10 Oct 2021

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    The suitcase was scraped when I got it

  • A. A.

    10 Oct 2021

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    Satisfied

  • A. A.

    10 Oct 2021

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    Everything in the order was packed well and in a box just the right size to fit everything as not to be expensive for shipping costs.

  • A. A.

    10 Oct 2021

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    delay to ship, communication difficulty and defective product

  • A. A.

    10 Oct 2021

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    The postage started out at £7 but because I live in Scotland it changed to £14 . Then because it’s coming from Germany to me I was charged £54 import tax all that was never mentioned at the time off sale.

  • A. A.

    10 Oct 2021

    Verified review
    • Collected and verified by Verified Reviews

    Fast delivery, great prices. I am a returning costumer, happy every time.

Reviews displayed in chronological order

About Bmw.europe-moto.com

SASU EUROPEMOTO

Find the whole BMW Motorrad world in our official shop. Motorbike Equipment, Lifestyle, Luggage, Motorcycle Accessories, Original BMW Parts.

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24 Rue Raoul Dufy , Montpellier 34000

bmw.europe-moto.com/ Auto and motorcycle
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