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Review Summary
Etoffe impresses with a wide selection of products and exceptional service, ensuring a seamless and satisfying ordering experience. The quality of items and prompt delivery garner high praise from customers.
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L. B.
16 May 2026
Verified reviewSo thrilled, amazing product. Amazing customer service! CLÉMENCE Was so helpful with all my numerous request.
Reply from Etoffe.com
Hello, thank you very much for your wonderful review, it truly means a lot to us. We are delighted to hear that you are so happy with the product and our customer service. We will of course make sure to pass your kind words on to Clémence. We wish you the very best of luck and great success with your project! Kind regards, Étoffe team
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Claire O.
16 May 2026
Verified reviewWallpaper took a while to be delivered and when it arrived it was the wrong wallpaper to the one I had ordered. Disappointing 😳
Reply from Etoffe.com
Hello Claire, thank you for taking the time to share your feedback, and we are truly sorry for the inconvenience caused by the delay and the initial error in your order. That said, we are glad that our customer service team was able to quickly resolve the situation and arrange for the correct references to be shipped to you. Kind regards, Étoffe.com team
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Anna K.
5 May 2026
Verified reviewThey shipped out my wallpaper super fast. I got it even sooner than they said. Super pleased!!
Reply from Etoffe.com
Dear Anna, thank you so much for your kind review. We are truly delighted to hear that you received your wallpaper even sooner than expected and that you are very pleased with it. It was a pleasure to assist you, and we hope to have the opportunity to work with you again in the future. Kind regards, Étoffe.com
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Ursula K.
30 Apr 2026
Verified reviewEverything was going well and smoothly. It was easy to find what you were looking for. Questions answered quickly.
Reply from Etoffe.com
Ursula, thank you very much for taking the time to share your review. We are truly delighted to hear that you are happy with your purchase, especially regarding the quality, the price, and the beautiful result. It is also great to know that the delivery arrived even earlier than expected! Sincerely, Étoffe.com
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Jan C.
26 Apr 2026
Verified reviewFast and reliabel, good communications.
Reply from Etoffe.com
Hello Jan! Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and reliable experience with our brand and appreciated our communication. Best regards. Étoffe.com team
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Laurence M.
25 Apr 2026
Verified reviewPerfect in every way!
Reply from Etoffe.com
Hi Laurence, thank you so much for coming back to us with your review! We’re thrilled to hear that you found our products perfect in every way. Your support means a lot to us! Best regards, Étoffe team!
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Emilse M.
20 Apr 2026
Verified reviewI want to thank Clemence Paul for making it easy. Superbe service 😊
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Boris M.
19 Apr 2026
Verified reviewThe rug looks as good as the photos. Arrived faster than expected.
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Edina B.
13 Apr 2026
Verified reviewThanks for everything, ordered items are always really nice and delivery is fast. Thanks
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Marie claude B.
12 Apr 2026
Verified reviewColis arrivé rapidement, livraison parfaite
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Isabelle V.
1 Apr 2026
Verified reviewGreat customer service. Fast service
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Gozde A.
1 Apr 2026
Verified reviewI wanted to cancel or change the delivery address. They still delivered to the first adress where i no longer stay. Noone helped me. I still didnt get any reply from customer service. Still no money refund.
Reply from Etoffe.com
Hello, we're truly sorry to hear about your experience and the difficulties you've faced with your order. We understand how frustrating this must be, and we genuinely appreciate you bringing this to our attention. Our customer service has confirmed the shipment took place, we kindly ask tou to reach out to them to clarify the situation. Thank you for your patience during this time. Étoffe.com team
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Andra N.
27 Mar 2026
Verified reviewGreat service and communication. I recommend.
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Youmna C.
23 Mar 2026
Verified reviewAs a professional, i really love ordering and working with Étoffe. They have great products and a perfect client service
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Carter P.
15 Mar 2026
Verified reviewThrilled with the order
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A. H.
9 Mar 2026
Verified reviewGreat customer service
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Deborah B.
7 Mar 2026
Verified reviewThe team is fast, efficient, polite responds quickly and informs me every step of the way. This is the "model" for running any business! Excellent service, beautiful fabric and I shall be back.
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Anders L.
4 Mar 2026
Verified reviewLove the Etoffe site and the products, not really a fan of UPS who was used for shipping.
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Robert K.
2 Mar 2026
Verified reviewTerrific customer service and fast shipping. A experience.
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Steve B.
2 Mar 2026
Verified reviewI live in the USA. They were very good in keeping me informed of my order status
Reviews displayed in chronological order
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