What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

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Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Karlie T.
25 Oct 2025
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Sorted the matter out straight away
Experience from: 15 Oct 2025
Terence L.
25 Oct 2025
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Very easy to use website really competitive prices and the quality is superb having used this company for quite a while I highly recommend for the extremely fast service with products that are well packaged and usually inabout 3 days what service can compare with that
Experience from: 16 Oct 2025
Kath H.
25 Oct 2025
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Excellent service
Experience from: 13 Oct 2025
Leroy B.
25 Oct 2025
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Excellent service easy to order and quick delivery.
Experience from: 20 Sept 2025
Els J.
25 Oct 2025
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A good product with good capacity.
Experience from: 7 Oct 2025
Sharon K.
25 Oct 2025
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Great quick service
Experience from: 8 Oct 2025
Kate S.
25 Oct 2025
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The product has not arrived
Experience from: 7 Oct 2025
Gillian M.
17 Oct 2025
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Prompt resolution of delivery issue , with products being delivered next day as advised. Member of staff I spoke to via telephone was very helpful .
Experience from: 9 Oct 2025
Fiona S.
16 Oct 2025
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Ordering is amazing. Again delivery on products a shambles always delayed. Again please change delivery company as these are important to older people & disabled children & adults.
Experience from: 30 Sept 2025
Annette B.
16 Oct 2025
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always pleasant and knowledgeable people when you ring and vary fast delivery
Experience from: 8 Oct 2025
J. R.
16 Oct 2025
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Everything was perfect
Experience from: 9 Oct 2025
Sheer m H.
16 Oct 2025
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It’s very good product but recently they sent wrong products the service need improvement
Experience from: 29 Sept 2025
Neil B.
14 Oct 2025
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Easy to navigate to the items you require, easy to pay none of this PayPal junk and delivery order one day delived the next what's not to like wish more site's were as good
Experience from: 7 Oct 2025
Ruth B.
14 Oct 2025
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Everything was perfect, order arrived in 24hours, as ordered and in excellent condition
Experience from: 8 Oct 2025
Javed P.
14 Oct 2025
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Fast delivery
Experience from: 7 Oct 2025
Noelyn R.
12 Oct 2025
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These are purchased for our mom , they are excellent at do its job , she is dry all day and night . The best we have ever brought.
Experience from: 6 Oct 2025
Cherry H.
12 Oct 2025
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Am always well pleased with my orders. They nearly always arrive before 3 days with the occasional next day delivery. The pads are always great quality for price. Easy ordering online too. I am very happy with the service.
Experience from: 7 Oct 2025
Mark M.
11 Oct 2025
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Whilst the service is very good, the new style nappies are not as good as the old ones.
Experience from: 6 Oct 2025
Ian W.
11 Oct 2025
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Hi navigation on site was excellent and I found the product I was looking quick and easy,the actual ordering was also straight forward and quick but feel a little let down on the delivery side delivery was quoted by the seventh of October and yes I know it is only now the eighth but after spending twenty plus weeks in hospital and only being discharged a week ago I was hoping that the items ordered would be delivered on time as I came home from hospital with a limited supply of the items ordered ,anyway hopefully items will show up to day. Regards Ian PS But have given you a five star rating🙂
Experience from: 2 Oct 2025
Jennifer D.
11 Oct 2025
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Fast efficient service repeat orders made reordering easy. Delivery fast and traceable. Definitely would recommend.
Experience from: 23 Sept 2025