What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

A. A.
9 Jan 2022
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i had to use this site as my attempt at telephoning 57 times no answer. I am a regular customer, previous 2 mths ago over 65 times on the phone. relative need to order on line and set up pay pals etc. please answer your one and only phone
Experience from: 22 Dec 2021
A. A.
9 Jan 2022
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Super fast dispatch and delivery, great customer service and cheaper for buying in bulk, won't go anywhere else for my daughters incontinence pants, highly recommended
Experience from: 5 Jan 2022
A. A.
1 Jan 2022
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On time del safely
Experience from: 29 Dec 2021
A. A.
31 Dec 2021
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Very Good
Experience from: 24 Dec 2021
A. A.
30 Dec 2021
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Website easy to navigate. Ordering straight forward. Sadly the delivery was awful. The box was not taped down, in fact the deliver company tried to tape one side. Hence to my huge embarassment packets of pads were dropped onto my driveway for all to see :( :( :( I have spoken to them about this and they know to improve. Whoever packed them needs a good talking to and lesson in how to pack these personal items so as not to embarass anyone. I will be using this company again as mistakes do happen, as long as they learn from them. Next delivery will tell :)
Experience from: 22 Dec 2021
A. A.
30 Dec 2021
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Better than most.
Experience from: 29 Dec 2021
A. A.
25 Dec 2021
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Buying for elderly parent. Very efficient service, 2 day turnaround when expecting 6 due to holidays. Thank you
Experience from: 21 Dec 2021
A. A.
23 Dec 2021
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Very simple and quick service, with reliability
Experience from: 17 Dec 2021
A. A.
23 Dec 2021
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Excellent service
Experience from: 21 Dec 2021
A. A.
23 Dec 2021
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The site was very good as long as you know the product that you require.
Experience from: 16 Dec 2021
A. A.
23 Dec 2021
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excellent service
Experience from: 20 Dec 2021
A. A.
22 Dec 2021
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Good and easy to use
Experience from: 19 Dec 2021
A. A.
22 Dec 2021
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Very easy
Experience from: 30 Nov 2021
A. A.
22 Dec 2021
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Unable to get through on phone lines.. delivery over two weeks. Incorrect order received. Customer service agents stating chasing order with warehouse but then nothing until I call again which takes forever to actually converse with a real person. Delivery bring the main issue.
Experience from: 11 Dec 2021
A. A.
22 Dec 2021
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it is easy to use and explains all you need to know regarding the product
Experience from: 14 Dec 2021
A. A.
14 Dec 2021
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All good
Experience from: 12 Dec 2021
A. A.
14 Dec 2021
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The pull ups are very absorbing good for bedtime very good quality and price
Experience from: 11 Dec 2021
A. A.
14 Dec 2021
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Easy to use website
Experience from: 8 Dec 2021
A. A.
11 Dec 2021
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Always fast and good quality and price
Experience from: 10 Dec 2021
A. A.
11 Dec 2021
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Used for the first time. Excellent! Cheaper than elsewhere for the same products
Experience from: 6 Dec 2021