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Review Summary
Overall, customers express high satisfaction with fast shipping, great prices, and quality products. Positive experiences highlight reliable service and effective communication throughout the process.
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A. A.
19 Jun 2022
Verified reviewHuge collection of parts and gear at fair prices and fast delivery 👍
Reply from Motardinn.com
Dear Nicole , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Motardinn.com
Dear Torben , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 May 2022
Verified reviewKlant vriendelijk
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A. A.
29 May 2022
Verified reviewEverything went perfect with my order 👍
Reply from Motardinn.com
Dear Alastair , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Motardinn.com
Dear Hassan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 May 2022
Verified reviewFast service and delivery. Love my O neill Volt helmet.
Reply from Motardinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
21 May 2022
Verified reviewExcellent service.
Reply from Motardinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
21 May 2022
Verified reviewThe product is excellent and as described, it came on time and was competitively priced, what more can you ask
Reply from Motardinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
21 May 2022
Verified reviewthe delivery works well but, the clamps didn´t fit. Must be to another year model. I don´t know how to get the real ones.
Reply from Motardinn.com
Dear Lars, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. We are sorry for the inconvenience. Kind regards
Reply from A. A.
you offer me 30 euro in cpmpensation instead send me the right clamps. I have to make temporally clamps so i can drive the bike instead to wait 3-4 weeks. where can i get new lamps for 30 euro ?
Reply from Motardinn.com
Dear Lars, Thank you very much for the information, we have forwarded your case to our returns department that will take care of your issue as soon as possible. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. We are sorry for the inconvenience. Kind regards
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A. A.
4 May 2022
Verified reviewIt was perfect.
Reply from Motardinn.com
Dear Sergiu, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
4 May 2022
Verified reviewNo messing about just ordered and track your order! From Spain to the North West (UK) in 3 days, not bad. Excellent quality Ruck Sack, the best I've ever had! An all round 5 star experience
Reply from Motardinn.com
Dear Roland, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day! Best regards
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A. A.
13 Apr 2022
Verified reviewThe only supplier (including the OEM) who had what I needed, quick service and effective communication - would definitely use this business again...
Reply from Motardinn.com
Dear Stephen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Apr 2022
Verified reviewAlt var som forventet. Hurtig ekspedition, varen jeg modtog var til min fulde tilfredsstillelse. Handler 100% der igen. Best regatds Flemming
Reply from Motardinn.com
Kære kunde, Tak fordi du tog dig tid til at dele sådanne positive kommentarer om din oplevelse med os. Vi er meget glade for at have kunnet servicere dig på bedste vis. Denne type feedback giver os mulighed for at identificere, hvad vi gør godt, og i hvilke aspekter vi bør arbejde for at forbedre vores kunders oplevelse. Derfor sætter vi pris på din feedback. Du er velkommen til at kontakte vores kundeserviceteam ved at sende en e-mail til support@tradeinn.com med eventuelle bekymringer eller kommentarer. Tak og bedste ønsker,
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A. A.
1 Apr 2022
Verified reviewExcellent product delivery was really quick considering where it came from and I could track it all the way. When I need another one I’ll definitely be using them again!
Reply from Motardinn.com
Dear Jem , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Mar 2022
Verified reviewQuality product quick service and really good price. Could not find it cheaper in UK and no rip off courier charges. Brilliant service.
Reply from Motardinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Mar 2022
Verified reviewVisor is the correct item. Competitive price. Delivery to UK was slow. When placing my order delivery quoted was next day or day after (optimistic I thought). Took around ten days to arrive
Reply from Motardinn.com
Dear Steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Mar 2022
Verified reviewGood shipping, good product, good package.
Reply from Motardinn.com
Dear Ciprian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Mar 2022
Verified reviewArrived in time given the distance, product as expected, will probably buy again in the future.
Reply from Motardinn.com
Dear Danalache, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Mar 2022
Verified reviewI need to refund helmet as it’s too tight I am xl 62 And I ordered xl but too tight
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A. A.
26 Feb 2022
Verified reviewThanks for the item it was just the job
Reply from Motardinn.com
Dear Steven , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Feb 2022
Verified review⭐️⭐️⭐️⭐️⭐️
Reply from Motardinn.com
Dear Shaun, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
7 Feb 2022
Verified reviewMooi stevige tas , goed kwaliteit , snel bezorg , top service wat wil je nog meer !
Reply from Motardinn.com
Beste, Bedankt dat u de tijd heeft genomen om zulke positieve opmerkingen over uw ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en op welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen maakt. Bedankt en vriendelijke groeten,
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