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Review Summary
One-Elec is recognized for its excellent service and fast delivery, with customers appreciating the wide product selection and ease of use on the website.
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E. P.
12 Dec 2024
Verified reviewGOOD
Reply from One-elec.com
Thank you very much for your review 😀 The One-Elec team
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Ivone chaves H.
11 Dec 2024
Verified reviewVery good in did!
Reply from One-elec.com
Thank you for your excellent rating! 🤩 The One-Elec team
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R. R.
20 Nov 2024
Verified reviewGood price, fast delivery and easy ordering.
Reply from One-elec.com
Thank you so much for your comment! We're happy to hear that you're satisfied 🤩 We look forward to seeing you again on our online shop! The One-Elec team
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A. A.
25 Oct 2024
Verified reviewThank you for the assistance regarding the delivery problems.
Reply from One-elec.com
Thank you for your kind words! 😊 We’re always happy to assist and are glad we could help resolve the delivery issues. If you need anything else, feel free to reach out. Best regards, The One-Elec Team
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A. A.
20 Oct 2024
Verified reviewvery bad experience with this company
Reply from One-elec.com
Hello, We understand your frustration regarding the shipping issue and apologize for the inconvenience you experienced. As we discussed previously, there was an error with your first parcel, which was sent via DPD instead of DHL Eco, for which we apologize. However, we promptly corrected this by resending the parcel through DHL Express at our expense. The fee you paid was for customs clearance, which is mandatory for all shipments between France and the UK. For further details, you can contact DHL UK customer service at 448442480844. Best regards, The One-Elec Team
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A. A.
20 Oct 2024
Verified reviewMy first purchase. Good website with a good choice of products and sufficient technical information to assist the decision. Fair prices and quick delivery of items surprisingly held in stock.
Reply from One-elec.com
What a pleasure to read your comment! We are very pleased that you enjoyed your experience with us 😀 The One-Elec team
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A. A.
20 Oct 2024
Verified reviewQuality
Reply from One-elec.com
Thank you for your comment🤩 The One-Elec Team
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A. A.
20 Oct 2024
Verified reviewNice and Fast
Reply from One-elec.com
Thank you for your trust! 🤩 The One-Elec Team
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A. A.
20 Oct 2024
Verified reviewGoods were delivered as quoted
Reply from One-elec.com
We are delighted! Thank you for your order and for sharing your feedback. The One-Elec Team
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A. A.
20 Oct 2024
Verified reviewvery bad
Reply from One-elec.com
Hello, We understand your frustration regarding the shipping issue and apologize for the inconvenience you experienced. As we discussed previously, there was an error with your first parcel, which was sent via DPD instead of DHL Eco, for which we apologize. However, we promptly corrected this by resending the parcel through DHL Express at our expense. The fee you paid was for customs clearance, which is mandatory for all shipments between France and the UK. For further details, you can contact DHL UK customer service at 448442480844. Best regards, The One-Elec Team
Reply from A. A.
good morning i want to ask you why from the first 2 deliveries i don’t have problem and i don’t pay the tax vamal i will not change my opinion about you have a nice day
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A. A.
20 Oct 2024
Verified reviewQuick response and fast postage
Reply from One-elec.com
Thank you for your trust! We look forward to welcoming you back to our online shop soon 🤩 The One-Elec Team
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A. A.
20 Oct 2024
Verified reviewvery bad experience with this company they are irresponsible and they don’t asume
Reply from One-elec.com
Hello, We understand your frustration regarding the shipping issue and apologize for the inconvenience you experienced. As we discussed previously, there was an error with your first parcel, which was sent via DPD instead of DHL Eco, for which we apologize. However, we promptly corrected this by resending the parcel through DHL Express at our expense. The fee you paid was for customs clearance, which is mandatory for all shipments between France and the UK. For further details, you can contact DHL UK customer service at 448442480844. Best regards, The One-Elec Team
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A. A.
19 Oct 2024
Verified reviewThe communication is excellent, fast ship, very good service
Reply from One-elec.com
Thank you very much for your comment, we're thrilled to hear that you're satisfied! 🤩 We look forward to welcoming you back to our online shop. The One-Elec Team
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A. A.
19 Oct 2024
Verified reviewgood
Reply from One-elec.com
Thank you! 🤩 L'équipe One-Elec
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A. A.
19 Oct 2024
Verified reviewThe item was badly packed and it was broken during transportation.
Reply from One-elec.com
Hello, We sincerely apologize for the inconvenience caused by the damaged item. Rest assured that our After-Sales Service is ready to assist you in resolving this issue. Please feel free to contact us at world@one-elec.com, and we'll be happy to help. Sincerely, The One-Elec Team
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