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Review Summary
The brand is celebrated for its vibrant, quality products that bring joy to customers. Many appreciate the fast delivery and ease of ordering, making the experience enjoyable and efficient.
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A. A.
12 Mar 2024
Verified reviewDiscovered your wonderful products and designs in your Paris store. Was pleasantly surprised to find your online store was easy to use and delivery was great!
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A. A.
12 Mar 2024
Verified reviewPrompt delivery
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12 Mar 2024
Verified review3 time buying a kettle, super pretty but it 3 mins to boil and last only max 2 years.
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A. A.
12 Mar 2024
Verified reviewVery good
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12 Mar 2024
Verified reviewI payed extra for delivering on my house address. But still it was sent to a central service point. DPD is the worst service to send packages. Please take another ! They say it is your fault, because you sent it B to B and than it is not allowed (according to DPD) to deliver at a private address> I want my extra money for delivery at home back. I can't collect my package because of my handicap
Reply from Pylones.com
Hello, Thank you for taking the time to share your review with us. We're sorry to hear that your delivery experience didn't live up to your expectations. According to the tracking number of the parcel, it was dropped off at a relay point because at the time of delivery there was no one present to receive the parcel. We understand that this may have caused some inconvenience, and we sincerely apologise for this situation. Our customer service team will be in touch with you shortly to resolve this issue and find the best possible solution. Thank you for your patience and understanding. Best regards, The Pylones Team.
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6 Mar 2024
Verified reviewI was delighted with the variety of merchandise at Pylones. It only took 6 days from the time I ordered online to receive my order in Nebraska, USA. Everything was perfect! The beautiful colors and quality of my items were excellent. I will definitely order from Pylones again.
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6 Mar 2024
Verified reviewEverything okay
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6 Mar 2024
Verified reviewI absolutely love my doll umbrella. The service was fast and simple. I ordered online and it arrived within a few days. Thank you!
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6 Mar 2024
Verified reviewI love the citymania mugs. I ordered 6 new ones to grow my collection. After two days I had them already home delivered plus a beautiful shopping bag by Pylones! 5*
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6 Mar 2024
Verified reviewGood product, quick delivery, reasonable price, shipping expensive hence one star down
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A. A.
6 Mar 2024
Verified reviewQuick posting and quality product
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28 Feb 2024
Verified reviewLove pylons style and quirkiness
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A. A.
28 Feb 2024
Verified reviewThe product was beautiful and arrived quickly to Germany. Thank you.
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A. A.
28 Feb 2024
Verified reviewGreat little tobacco/cigarette tin. Love all the designs, I ones I purchased was in the sale, so I purchased 2.
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A. A.
28 Feb 2024
Verified reviewWhen pylones left london i was shocked, I thought people loved it as much as i did. On a recent trip ro Florence I discovered a pylons shop less than one minute from my hotel, needless to say i took full advantage of it. On my return to london i made an on line order to complete my “must have” needs. I love everything about pylones. Come back to london please.
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A. A.
28 Feb 2024
Verified reviewFast and solid delivery
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28 Feb 2024
Verified reviewThe salad bowl was broken
Reply from Pylones.com
Dear Customer, We thank you for taking the time to inform us of this incident. We would like to assure you that our customer service has taken into account your complaint regarding the damaged salad bowl. We are sorry for this inconvenience and we are committed to resolving this problem as quickly as possible. A new salad bowl will be shipped as soon as possible to the address you provided when ordering. We apologize for any inconvenience this may have caused and thank you for your understanding. Best regards, The Pylones Team.
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28 Feb 2024
Verified reviewOrdered set of 2 350ml emotion bowls. The order process was nit difficult and the delivery was complete in 8 days. (France to Canada). The bowls are perfect as ice cream bowls, a little small for cereal. Quality is amazing porcelain and white glass. The faces are cute. I have ordered from Pylones a few times and every order was simple, fast and everything exceeded expectations.
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28 Feb 2024
Verified revieweverything was so easy and efficient :)))
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28 Feb 2024
Verified reviewI love the bright colors and patterns with Pylones. The only thing I didn't like was that my package required a signature, which I didn't expect or ask for. This made us have to go to the post office to pick it up, when it would have been fine to drop off at our home.
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