viadurini.co.uk

Customer reviews for viadurini.co.uk

4.7 / 5 1

Calculated from 14 reviews obtained over the last 12 months

59 reviews since 06/04/2023

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Information viadurini.co.uk

  • Company

    International design srl

  • Description

    Online sale of luxury furniture. A wide Made in Italy catalog: tables, chairs, garden, living room, bathroom, lighting, heating and textiles.

  • Address

    via del pino 21 47822 santarcangelo di romagna

  • Website

    https://www.viadurini.co.uk

  • Category

    Home and garden

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Customer reviews

  • 5 / 5 1
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    We got the Tulip table in white and Fossil Stone Coffee table. Craftmanship was amazing - we are very happy and love both!

    Review of , following an experience of by

  • 5 / 5 1
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    Quick delivery, professional handling.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Beautiful and high quality product . Very professional and helpful staff ( thank you Chiara)

    Review of , following an experience of by

  • 5 / 5 1
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    Good quality product and timely delivery.

    Review of , following an experience of by

  • 5 / 5 1
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    Coordination of the whole order, from placing the order, organizing the delivery to England, customs and ultimately getting to our house in Lymm was perfect despite Brexit. All the way we were kept informed by Viadurini on its progress and final delivery to our house in Lymm was on the day we requested.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent thank you

    Review of , following an experience of by

  • 5 / 5 1
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    Arrived in time for Christmas Very pleased with table very well packaged

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  • 5 / 5 1
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    Perfect service and they answer very fast . It was a plesure to by lamps from Viridurini

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  • 5 / 5 1
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    Excellent communication throughout. The best customer service ever.

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  • 5 / 5 1
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    Excellent communication and the quality of the product exceeded our expectations. Absolutely recommended.

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  • 5 / 5 1
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    Excellent product, clear concise ordering process, delivered on time and in perfect order. Would highly recommend

    Review of , following an experience of by

  • 5 / 5 1
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    I was dealing with Chiara and she is wonderful. I received fast a clear answer's to my questions. The product was exactly as promoted and excellent quality. I would deal with Viadurini again.

    Review of , following an experience of by

  • 1 / 5 1
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    Iam still awaiting my delivery

    Review of , following an experience of by

    Answer by viadurini.co.uk
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    Dear Customer, we are really sorry to receive this negative review, especially because we do not have any records of emails from you where you tell us that you hadn't received the order yet. We weren't aware of the delay and we had no chance to intervene earlier. We are really sorry! However, we have now contacted the courier and they told us that the order has reached the warehouse of the local correspondent recently. They are waiting to know when they can arrange the delivery to you and they will call you to communicate the day. We can keep in touch though. We'll let you know as soon as we have news! Again apologies for the wait. Best Regards, Viadurini Team

    Answer by lilley a
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    Thanks the courier has been in touch but the delivery times weren't suitable so think likely to be delivered next week

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  • 5 / 5 1
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    The quality of your products are amazing.

    Review of , following an experience of by

  • 5 / 5 1
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    product is great, VERY heavy. Assembly instructions were generic and I used some bolts with shorter threads to screw the top tightly to the frame, but the pieces were as desired.

    Review of , following an experience of by

  • 5 / 5 1
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    05/10/2021 00:05

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  • 4 / 5 1
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    04/05/2021 00:04

    Review of , following an experience of by

  • 5 / 5 1
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    Estoy súper contenta con la vajilla, es Preciosa y venía súper bien empaquetada para que todo llegase perfecto

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  • 5 / 5 1
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    Muy interesante esta compra. Muy bien embalaje, eso si, demora en envío.

    Review of , following an experience of by

  • 5 / 5 1
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    Excelente

    Review of , following an experience of by

  • 5 / 5 1
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    Gracias

    Review of , following an experience of by

  • 5 / 5 1
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    No tengo queja alguna; el precio del producto era muy razonable, no hubo incidencia con el envío, y no percibí que me faltase información en ningún momento. Es un caso donde no tener nada que añadir es una noticia excelente :)

    Review of , following an experience of by

  • 5 / 5 1
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    La compra y envío fue muy bien técnicamente hablando

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  • 4 / 5 1
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    Buena

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  • 5 / 5 1
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    Es una empresa muy seria.

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  • 5 / 5 1
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    Muy buen servicio y supieron aportar soluciones rápidas y efectivas

    Review of , following an experience of by

  • 1 / 5 1
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    Llevo 20 días esperando mi pedido desde que me notificaron que estaba enviado Me parece una tomadura de pelo Espero que lo resuelvan inmediatamente Estoy muy descontenta

    Review of , following an experience of by

  • 5 / 5 1
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    Excelente servicio y capacidad de respuesta ante una pequeña incidencia en el envío. Me ha sorprendido su profesionalidad y amabilidad.... que no suele ser habitual en las gestiones on líne. Volveré a comprar en Viadurini¡,,,,

    Review of , following an experience of by

  • 4 / 5 1
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    Aún no hemos recibido el reloj pero ya nos han explicado lo que debemos hacer en caso de recepción con envoltorio roto , que suenen piezas sueltas etc ... cosa que agradezco de antemano . Pienso que ha sido una buena elección .

    Review of , following an experience of by

  • 5 / 5 1
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    Mi pedido llegó en excelentes condiciones, dentro de la fecha y es exactamente como se ve en las fotos.

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  • 5 / 5 1
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    el producto llego bien y en buenas condiciones

    Review of , following an experience of by

  • 4 / 5 1
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    No he dado la máxima puntuación porque se excedió el tiempo de entrega. Por lo demás todo muy bien

    Review of , following an experience of by

  • 5 / 5 1
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    Diseño muy bonito

    Review of , following an experience of by

  • 4 / 5 1
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    Tiene mucha calidad

    Review of , following an experience of by

  • 5 / 5 1
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    Compre una vajilla y ha llegado todo correctamente y es tal y como se muestra en la web, bueno, quizás mas bonita si cabe al natural. Muy contenta con la compra.

    Review of , following an experience of by

  • 1 / 5 1
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    Fatal. La compra se efectuo en febrero y todavia no la he recibido. Nada contenta!

    Review of , following an experience of by

  • 5 / 5 1
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    Todo correcto

    Review of , following an experience of by

  • 3 / 5 1
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    The customer service was excellent. However the item took significantly longer than stated. Once I have received the item it was significantly different than what was shown on their website. I dissatisfied with the product and the general time taken, I would recommend that you check the product is what is advertised and have a clearer understanding of what they mean by 'slight differences'

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The stools look great, there very easy to put together. They did take a long time to arrive, however, with most furniture the lead times are usually several weeks, with the current transport and shipping issues it’s expected. Viadurini answered my emails and kept me updated when I asked.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great product and prompt delivery

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent products, service and delivery. Thank you!!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I really love my new polycarbonate dining chairs, they are stylish and very modern. Delivered very quickly and packaged perfectly. Will definitely order from Viadurini again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    I have ordered several items over the past 12 months.The products are stunning both in design and quality.They always respond quickly to emails snd were very helpful over the import process .

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent goods with great customer communication.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great products, very good pre-sales and delivery updates too. Very happy.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Very customer friendly and reactive

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Our second order from Viadurini - both orders were promptly delivered and in excellent condition. I would happily order from them again.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Fantastic crockery that is striking to all who have used it. Will be looking to order again. Keep up the great design, manufacture and delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    I loved my chair, but although the chair cost £107 on the website it actually cost me £216. As well as the delivery cost to UK of £60 there was an extra charge of more than £30 for being outside the EU and then a poor euro exchange rate. I also had to apply to HMRC to register as a goods importer. Not sure I would have bought the chair if I had known all this!

    Review of , following an experience of by *

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  • 5 / 5 1
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    Very good service. Thank you.

    Review of , following an experience of by *

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  • 2 / 5 1
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    Delivery was average

    Review of , following an experience of by *

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    Answer by viadurini.co.uk
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    Dear Customer, we apologize your shopping experience did not live up to your expectations. The material of the product you purchased was written on the product sheet. We hope to see you again soon on Viadurini. Staff Viadurini

  • 5 / 5 1
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    Excellent .

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very helpful and efficient staff. Easy to contact by 'phone. Delivery arrived long before the promised date.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Superb customer service - responded quickly to a few questions we had about the product prior to delivery. Delivery process went very smoothly too and we were able to install the table pretty easily. The quality is excellent and we look forward to years of using it.

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  • 5 / 5 1
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    Communication wasn't as often as it could be, but the product quality is perfect.and better than expected.

    Review of , following an experience of by *

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  • 4 / 5 1
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    easy

    Review of , following an experience of by *

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  • 5 / 5 1
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    Absolutely thrilled with this piece of furniture! The ordering was a simple process and the delivery was on time and expertly undertaken. The packaging was amazing and did a brilliant job in protecting this valuable and fragile article. Totally happy with the service received from Viadurini!

    Review of , following an experience of by *

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    Answer by viadurini.co.uk
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    Dear Customer, Thanks for your positive feedback. We read each review carefully to improve and best meet your needs. We hope to see you soon on Viadurini. Viadurini staff

  • 5 / 5 1
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    great service happy about the product too

    Review of , following an experience of by *

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    Answer by viadurini.co.uk
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    Dear Customer, Thanks for your positive feedback. We read each review carefully to improve and best meet your needs. We hope to see you soon on Viadurini. Viadurini staff

  • 5 / 5 1
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    A great website with clear images, dimensions and colour choices. Excellent customer service. It was a pleasure buying from Viadurini.

    Review of , following an experience of by *

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    Answer by viadurini.co.uk
    Flag

    Dear Customer, Thanks for your positive feedback. We read each review carefully to improve and best meet your needs. We hope to see you soon on Viadurini. Viadurini staff

Reviews displayed in chronological order