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Review Summary
Viadurini is praised for its beautiful designs, excellent quality products, and efficient order processes. Customers appreciate the friendly and knowledgeable service, as well as the prompt deliveries.
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Rachel H.
23 Jul 2026
Verified reviewExcellent product and service
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Alan H.
28 May 2026
Verified reviewI would highly recommend Viadurini. We ordered furniture from Italy for delivery in the UK and Spain. I have never experienced that level of service in the Netherlands (where I am from) and the UK (where I live). Obviously the high quality is what you would expect from Italy. Everybody at Viadurini is so helpful especially Chiara Benvenuti. We got almost daily updates in Manchester and Alicante on the transport from Italy. This Spring I broke the remote control of my riser/recliner seat and I really missed it! With photos going backwards and forewards Chiara found the right one and together with other Viadurini staff they organized a DHL courier service. We have always paid Viadurini using PayPal, no problem at all. We would definitely recommend the company.
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Carolyn L.
20 May 2026
Verified reviewViadurini were friendly and efficient, my order arrived in prefect condition and when expected. It is a beautiful lantern, excellent quality. I wouldn’t hesitate to order again from this company.
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Gary H.
14 May 2026
Verified reviewThe lady was very helpful, patient and knowledgeable with filling the forms in
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Paulo C.
15 Jan 2026
Verified reviewI was waiting for what I bought, which was supposed to be delivered on December 12, 2025, but it was only delivered on January 8, 2026. It's a disgrace.
Reply from Viadurini.co.uk
Hello, Thank you for taking the time to share your feedback. We sincerely apologise for the delay in the delivery of your order and understand how frustrating this must be. Please know that we are committed to improving our services unfortunately, during the Christmas period, couriers may experience delays. Thank you for your understanding. viadurini team
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Maurice H.
9 Jan 2026
Verified reviewSite was very clear
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M. R.
3 Jan 2026
Verified reviewExcellent product and delivery
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Marjolijn N.
24 Dec 2025
Verified reviewNu 2x wat besteld en zeer tevreden. Prachtige wasmanden, snelle levering en prima aangekomen.
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Demi V.
21 Dec 2025
Verified reviewViadurini offers beautifully designed products. Customer service responds quickly and satisfactory. Delivery was successful.
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Marek K.
21 Dec 2025
Verified reviewEverything ok
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Cliff H.
29 Nov 2025
Verified reviewBeautiful classic tulip table. We are so pleased. All came well packed and protected. No instructions but a work of a couple of minutes to put together. Viadurine sent excellent emails to help it go through customs.
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Servian L.
8 Nov 2025
Verified reviewI am in the UK - fantastic support and help. Brilliant. Item delivered to UK within 1 week of order. . Much better than their UK rivals. Highly recommend.
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Elaine F.
29 Sept 2025
Verified reviewWonderful piece of furniture that I have been hunting for over a year. Arrived beautifully packed and on time. Very pleased
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M. N.
20 Aug 2025
Verified reviewAbsolute quality! Really helpful staff when I was enquiring about my order, with very quick delivery considering items are delivered from Italy. Just so happy with my purchase.
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Tajana B.
24 Jul 2025
Verified reviewThe first shipment arrived damaged. However, after reporting the damage, they sent me a new shipment that arrived intact, I'm satisfied.
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Young S.
10 Jun 2025
Verified reviewTop `product, as in UK VAT & `Duty was extra, a lot extra!! well worth it tho, I can highly recommend
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Romanova L.
2 Jun 2025
Verified reviewAs a company It was easy to communicate with them through WhatsApp. You always get a prompt response.
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Mitchell P.
26 May 2025
Verified reviewThe whole experience was unsatisfactory. The ordering process was not straightforward. Importing from Italy to the UK is not easy and takes a long time. The delivery costs and customs duties were very high and not made clear at time of ordering. When the lamp eventually arrived it was not accompanied by any instructions or technical information about the lamp.
Reply from Viadurini.co.uk
Dear Mr. Mitchell, we are very sorry to receive this review from you, particularly since you have been in contact with our customer service department regarding the order shipping timelines and we have never had any questions regarding what you are complaining about. It is true that the order fulfillment time turned out to be longer than normal due to a delay from the manufacturer as we explained to you, however, it has nothing to do with the export procedures, which in fact did not encounter any issues. As for export costs, they are clearly stated on the website and included in the total to be paid before the customer can confirm and pay for the order. What the customer pays on our dedicated UK website page is final and there are no additional charges. The technical information of the lamp is shown on our website. If you need further information, we are always available to receive your request and provide you with all the necessary answers. Where necessary, we can also contact the manufacturer itself to find additional information not in our possession. Regarding installation, these are items that must be entrusted to the installation of an experienced electrician. However, the above also applies here, and we will be happy to send you everything you need. We look forward to hearing from you to clarify any doubts. Best Regards,
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B. F.
26 May 2025
Verified reviewGreat table as described on the website. Chiara has been super helpful at answering my queries and giving more details on a timely manner. I would order again from Viadurini without a concern
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Floyd A.
12 Apr 2025
Verified reviewWe would highly recommend buying from Viadurini, they were very helpful from the start. Great service and prompt delivery.
Reviews displayed in chronological order
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