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Review Summary
Runnerinn offers a wide selection of products at competitive prices, consistently satisfying customers with quality and quick service. Many find the trainers comfortable and appreciate the efficient ordering process.
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A. A.
27 Aug 2022
Verified reviewGreat trail running shoes have been buying them for 10 years
Reply from Runnerinn.com
Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Runnerinn.com
Dear Lee , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Aug 2022
Verified reviewShoes arrived on time and as advertised.
Reply from Runnerinn.com
Dear Nathan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Aug 2022
Verified reviewGood service. Product arrived as promised.
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A. A.
22 Aug 2022
Verified reviewGood
Reply from Runnerinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2022
Verified reviewExcellent price and belt arrived in good condition. Will use again
Reply from Runnerinn.com
Dear Ruslan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Aug 2022
Verified reviewCame in a timely manner and was of good quality. What more can you ask.
Reply from Runnerinn.com
Dear Arto, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Aug 2022
Verified reviewEverything went well. 5/5
Reply from Runnerinn.com
Dear Arto, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Runnerinn.com
Dear Ahmed Jawid, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Aug 2022
Verified reviewTrainers ordered on 8/8/22 and received on 15/8/22 and they came from Spain. Great selection of colours which you can’t find in UK. Would definitely use runner inn again and would recommend to anyone looking for some great salomans
Reply from Runnerinn.com
Dear Bryan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Aug 2022
Verified reviewThanks for the shoes didn’t take long to receive. Worth the money
Reply from Runnerinn.com
Dear SARAH, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Aug 2022
Verified reviewExcellent experience with the company, I would highly recommend this company.will be definitely be buying from them again.Thanks.
Reply from Runnerinn.com
Dear Dean, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Runnerinn.com
Dear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Aug 2022
Verified reviewGreat Service and great product
Reply from Runnerinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
11 Aug 2022
Verified reviewQuick delivery. Sneakers fit perfectly!
Reply from Runnerinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
10 Aug 2022
Verified reviewGood price, great product.
Reply from Runnerinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
7 Aug 2022
Verified reviewExcellent trainers and a decent price But Very very slow delivery considering it wasn't free delivery
Reply from Runnerinn.com
Dear Customer , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
I#ve made another order from this site a few days ago But it's still has not been dispatched! this was a birthday present for my son on the 3rd August but it looks like it's not going to be here in time especially again as I've paid for the delivery! this is not good service at all !
Reply from Runnerinn.com
Dear Nigel, We are very sorry to hear that our service is not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. Remember that you can change or add items to your order from your account or cancel the order if you prefer not to wait any longer for an article that is not available at the moment due to an unexpected rupture in the supply chain (order 31698926). We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
Reply from A. A.
my order placed on the 25/07/22 is still not even sent out !! this is very poor service Order : 31698926 Order placed on: 25-07-2022 Total price: 30.97£ Shipping information: nigel Estimated delivery date: 04-08-2022 / 08-08-2022 Order placed on 25-07-2022 In transit to our dispatch centre Preparing for shipment Sent by: Royal Mail Delivered
Reply from Runnerinn.com
Dear Nigel, Please note that you can change or add items to your order from your account or cancel the order if you prefer not to wait any longer for an article that is not available at the moment due to an unexpected rupture in the supply chain (order 31698926). We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
7 Aug 2022
Verified reviewThe goods arrived 4 days later as it was supposed to come🙁
Reply from Runnerinn.com
Hello Silvia, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
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A. A.
7 Aug 2022
Verified reviewGreat price. Pretty quick delivery
Reply from Runnerinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
4 Aug 2022
Verified reviewVery poor service slow delivery
Reply from Runnerinn.com
Hello Norma, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please take into consideration though that your order was delivered within the expected delivery date. Thanks a lot.
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A. A.
19 Jul 2022
Verified reviewWhat can I say. Smooth and easy. Delivered about one week from spain to finland. Ordered items arrived when expected and in perfect condition and well packed. Very happy customer.
Reply from Runnerinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
10 Jul 2022
Verified reviewThe vital element of this shoe is that in my view, they are not true to size. I'm normally a standard 9 and this shoe hurt my toes. I genuinely think that they are an 8 even though the label says 9. I've worn them on 2 decent walks, in discomfort, and they have not softened to any significant part. I would imagine that if they were the correct size for me, they would be excellent. Took 6 days to arrive to me in the UK from Spain.
Reply from Runnerinn.com
Hello Paul, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Please take into consideration that you have 30 days to decide if the item is right for you. We will refund any item(s), provided that the item(s) has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached. If, for example, you prefer another size or another color, we kindly ask you to place a new order in our online store please. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Kind regards,
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A. A.
10 Jul 2022
Verified reviewSuper calitate si promptitudine
Reply from Runnerinn.com
Dragă client, Vă mulțumim pentru timpul acordat pentru a împărtăși comentarii atât de pozitive despre experiența dumneavoastră cu noi. O zi plăcută! Mulțumiri,
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