Reviews for Trekkinn.com

Total: 2 080 reviews since 18/01/2021

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4.6

Based on 201 reviews from the last 12 months

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The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 3%
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  • Bas N.

    14 May 2025

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    Top product, fast delivery, not expensive.

    Reply from Trekkinn.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our product to be top-notch and that our delivery met your expectations. Your feedback on our pricing is also greatly appreciated, as we strive to offer quality products at affordable rates. We look forward to serving you again soon! Best regards, The Trekkinn Team

  • Will K.

    14 May 2025

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    My osprey bag was bent and crammed into a box (it shouldn’t ever be bent)

    Reply from Trekkinn.com

    Hello Will, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the condition of your Osprey bag upon delivery. We understand how important it is for your gear to arrive in perfect shape and appreciate your feedback, as it helps us improve our packaging practices. In case you have received a wrong, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent etc.) We value your input and are committed to ensuring a better experience in the future. Best wishes

    Reply from Will K.

    Hello, Yes I don’t want to return the product as I’ve now left on my holiday and didn’t have time to order another bag. It’s still misshaped, it should never have been sent like that. Very disappointing! I’ve even worn it for a 6hr hike and it’s still bent like a C. Hopefully this can be passed on to the package team and they will not bend them when sending to people in the future! Shoes are great though

    Reply from Trekkinn.com

    Hello, We understand your disappointment regarding the condition of your Osprey bag upon arrival, and we sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable as we strive to improve our packaging and delivery processes. We have forwarded your issue to our outbound department and hope to serve you better in the future! Happy holidays and warm regards, Trekkinn Team

    Reply from Will K.

    Thank you. All the best

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  • György S.

    14 May 2025

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    Fast, correct

    Reply from Trekkinn.com

    Hello! Thank you for your wonderful feedback! We’re thrilled to hear that you found our service to be fast and correct. Your experience is very important to us, and we appreciate your support. We look forward to serving you again in the future! Best regards, The Trekkinn Team

  • Dmitry S.

    14 May 2025

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    Great prices and fast delivery !!!!

    Reply from Trekkinn.com

    Dear Dmitry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Peter finch A.

    14 May 2025

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    Excellent items offered at the best price. Delivery may have taken slightly longer, but not by much. Overall very satisfied and much appreciated.

    Reply from Trekkinn.com

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our items to be excellent and competitively priced. We appreciate your understanding regarding the slightly longer delivery time, and your satisfaction means a lot to us. We’re committed to continuously improving our services and hope to serve you even better in the future. Warm regards, Trekkinn Team

  • Christopher S.

    5 May 2025

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    The items arrived as described, I would use TrekInn again.

    Reply from Trekkinn.com

    Dear Christopher, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Paul G.

    5 May 2025

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    Ordered from trekkinn for a second time and is faultless product well packaged and delivered very quickly will definately use again

    Reply from Trekkinn.com

    Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Robert H.

    5 May 2025

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    Good quality item

    Reply from Trekkinn.com

    Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • B. H.

    5 May 2025

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    Got what I wanted for a very reasonable price!

    Reply from Trekkinn.com

    Dear B, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • David barker A.

    5 May 2025

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    The sizing is completely wrong then they it your fault for choosing that, they audacity to charge you 11 pounds to send them back what to address in England then charge you the postage to send them Overall I'm very disappointed with the website I wouldn't use again

    Reply from Trekkinn.com

    Hello, Thank you for taking the time to share your comments about your experience with us. We sincerely apologize for the sizing issue you experienced and understand how frustrating it can be. We strive to provide clear sizing guides to help our customers make informed choices, and we appreciate your insights on this matter. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive transport and thus reduce logistics and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered. We take your comments seriously and will use them to improve our services moving forward. Best regards, The Trekkinn Team

  • Vibert N.

    5 May 2025

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    Good product, good price

    Reply from Trekkinn.com

    Dear Vibert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Niko N.

    20 Apr 2025

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    Att kunna beställa kvalitet märken med bra priser. Toppen Bra service och trygg.

    Reply from Trekkinn.com

    Dear Niko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Colin R.

    18 Apr 2025

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    Fast and efficient service arrived on time great service

    Reply from Trekkinn.com

    Dear Colin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Steven stewart A.

    16 Apr 2025

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    Best prices, quick delivery. Great service. I ordered the wrong size of boots. The return and refund was quick. My order of the correct size was delivered quickly. Very pleased with the service. .

    Reply from Trekkinn.com

    Dear steven stewart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Russell G.

    14 Apr 2025

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    Fast delivery and good price.

    Reply from Trekkinn.com

    Dear Russell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • James W.

    14 Apr 2025

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    I was very dubious as had never heard of this company before, they just happened to have the boots I wanted at the best price I could find on the internet. In a nutshell: Great Comms, transparent pricing, quick delivery and perfect product. I'll be coming back for more outdoor gear when I need it. Would definitely recommend.

    Reply from Trekkinn.com

    Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Michael B.

    12 Apr 2025

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    Everything met my expectations and order delivered early.

    Reply from Trekkinn.com

    Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Georg F.

    12 Apr 2025

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    I have ordered Adidas shoes for second time. Absolutely satisfied with everything. I would recommend Trekkinn.

    Reply from Trekkinn.com

    Dear Georg, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Krzysztof C.

    12 Apr 2025

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    Everything was fine. Shipment pretty fast (to poland). Really good prices. I'll back :)

    Reply from Trekkinn.com

    Dear krzysztof, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • D. A.

    12 Apr 2025

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    Very quick delivery, item arrived safely and well packaged, would highly recommend

    Reply from Trekkinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Trekkinn.com

Tradeinn Retail Services

Trekkinn is a specialized online retailer with a large selection of high-quality outdoor clothing and hiking equipment, as well as equipment for mountaineering, trail running and camping offering top deals on brand-name, best-selling items with discounts of up to 70%. Trekkinn has over 320,000 individual items, including tents and sleeping bags, specialist footwear and clothing, trekking poles, and many other accessories. Products are available from the best brands in outdoor sports, including Salomon, Columbia, Garmin, Mammut, Adidas, Scarpa, La Sportiva, The North Face and many more – all with a low-price guarantee. Trekkinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Trekkinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/trekkinn/en Sports
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