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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
4 Jan 2024
Verified reviewGreat value saved a lot of money buying from here verses shops saved £30 doing so.
Reply from Trekkinn.com
Dear Martine, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Jan 2024
Verified reviewVery disappointed on time taken for refund to be processed, still waiting. Site message auto script as bust high volume.
Reply from Trekkinn.com
Hello Keith, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status Package removed from the pallet 90 2023-12-18 06:12:57 Girona We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
4 Jan 2024
Verified reviewConsidering the fact that my order had to cross half of Europe during december, it was delivered extremely fast so that was a pleasant surprise since I was really in need of what I had ordered. The clothes that I ordered were in good condition, I have no complaints whatshowever.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Jan 2024
Verified reviewTrekkinn is one and only. Highly recommended !!!
Reply from Trekkinn.com
Dear FOTIS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Jan 2024
Verified reviewIt is all ok.
Reply from Trekkinn.com
Dear Jan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewhurtig levering, fornuftig pris
Reply from Trekkinn.com
Dear Leif Mauson, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewPretty fast shipping. Very good price for high quality goods. Amazing black diamond legend gloves rrp £135 on official black diamond web shop, got them for £85.
Reply from Trekkinn.com
Dear Andrejs, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewConfusing delivery messages and liaison with Royal Mail.
Reply from Trekkinn.com
Hello Martin, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. Greetings,
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A. A.
29 Dec 2023
Verified reviewGood price
Reply from Trekkinn.com
Dear Cristian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewSizeing is small anyone ordering should order 1/2 bigger Also think £12 to return products is not mentioned when ordering
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewI paid the shipping fee but it came very slow.
Reply from Trekkinn.com
Hello Yuanzhen, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Your comments will be taken into account for continuous improvement. Greetings,
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A. A.
29 Dec 2023
Verified reviewThe product I ordered was spot on but the delivery part of it was questionable,they left no card describing what they had done with the parcel,and it transpired they had left it on the doorstep in the rain and thankfully an honest neighbour, passing,took it in.all I got on returning from work was an email saying they'd delivered.
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewvse ok
Reply from Trekkinn.com
Dear Lenka, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Dec 2023
Verified reviewFirst time using Trekinn and very pleased with the service received.
Reply from Trekkinn.com
Dear Stuart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2023
Verified reviewMy online purchase was simple and dispatched the same day. The goods arrived the same week and in good condition. I will use trekkin again. Thanks
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2023
Verified reviewJust on time delivery and perfect fit of the boots, I ordered. Very satisfied!
Reply from Trekkinn.com
Dear Clara, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2023
Verified reviewNo problems. Great communication from start to finish. Item arrived in good time.
Reply from Trekkinn.com
Dear Tracey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2023
Verified reviewSuper snelle verzending
Reply from Trekkinn.com
Dear ijbeltje, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2023
Verified reviewAs described in perfect condition with fast delivery thanks
Reply from Trekkinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Dec 2023
Verified reviewFast processing of both orders and returns. Timely restitutions on returns. For the Netherlands mondial relay is no a first choice for logistics because of too limited avail of delivery points.
Reply from Trekkinn.com
Dear J.S., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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