Reviews for Uk.peugeot-saveurs.com

Dear Angela, hank you for your interest in Peugeot’s range of products, your trust, and your purchase. We also appreciate that you took the time to share a review regarding your experience. We are truly sorry that your order could not be delivered, and we apologize for this delivery issue. As previously communicated by our colleague in your email exchanges, a claim has been opened with our carrier, and it is currently being processed. We will get back to you as soon as we receive their conclusion. We greatly appreciate your patience and understanding. Please don’t hesitate to reach out if you need any further information. Best regards, Céline The Peugeot Saveurs Team

We thank you for your interest in Peugeot’s range of products and for taking the time to share a review about your purchase. We are truly sorry to hear that your pepper mill did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We also apologize for the delay in our response. During this festive season, our primary focus has been to ensure that all orders are shipped as quickly as possible. To prioritize this, we made the exceptional decision to handle after-sales service (SAV) requests starting in January 2025. However, understanding the significance of your gift mill, we have decided to expedite the process. A prepaid return label has been sent to you, and upon receiving your current mill, we will promptly send you a replacement. If you have any further questions or need assistance, please don’t hesitate to contact me. Kind regards, The Peugeot Saveurs Team.

Dear Mark, I thank you for your interest in Peugeot’s range of products, your trust, and your purchase. We also appreciate that you took the time to share a review about your mill. We are sorry to hear that the finish of your mill did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused. While we understand that preferences can vary, I would like to point out that you are eligible for a free return of your mill, as your order was placed on November 29th. You can initiate this process directly via our website. Please don’t hesitate to reach out if you require further information or assistance. I remain at your disposal to help in any way I can. Kind regards, Céline. The Peugeot Saveurs Team.

Dear Camilla, I thank you for your interest in our Peugeot ranges of products, your trust and your purchase. I am sorry to read that you haven't received your parcel yet. I apologize for any inconvenience caused. Further to your request, I inform you that my colleague Coralie informed you 4 days ago via your Ticket #202412100001246 that your parcel had been left at your local post office on December, 10th. You have beern advised by Parcel Force thanks to a card inviting you to collect your parcel at your local post office (Trelander Post Office). I invite you to go there as soon as you can with your Id card in order to collect your parcel before it is sent back to us as a return to sender. I thank you in advance and remain at your disposal should you need us to provide you with our remote assistance or any further information. Kind Regards, The Peugeot Saveurs Team.

Dear Customer, Thank you for your interest in Peugeot’s range of products, as well as for your trust and purchase. We also appreciate that you took the time to share a review about your order. We are truly sorry to hear that one of your products arrived damaged, likely due to an issue during the shipping process. Please accept our sincere apologies for any inconvenience caused. We have received your claim (Ticket #202412160000297) and would like to inform you that our colleague Coralie will be reaching out to you shortly to resolve the issue. In the meantime, please don’t hesitate to contact me should you need assistance or require any further information. Kind regards, Céline. The Peugeot Saveurs Team.