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Review Summary
Ultra Secure Direct is praised for its outstanding products and efficient service, with many noting helpful staff and quick delivery. Customers appreciate the easy ordering process and the quality of items received, often citing the reliability and effectiveness of the products. Overall satisfaction is evident, and many recommend the brand highly.
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Andrew R.
22 Jul 2025
Verified reviewAmazing service and really good products
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Rob D.
18 Jul 2025
Verified reviewIt works well but I wanted the alarm siren to be outside. Also it would be good if sounded and stopped but started again
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Graham H.
17 Jul 2025
Verified reviewProduct delivered very quickly. Easy to set up and operate, not sure how loud the alarm is yet but assuming It'll be load enough to hear in the house if the shed is broken into.
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Margaret P.
17 Jul 2025
Verified reviewExcellent service and products
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Daren Y.
10 Jul 2025
Verified reviewGood delivery and a phone call to say that new unit will need coding came with easy to follow instructions....
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Chris H.
26 Jun 2025
Verified reviewConversed with sales team, very helpful, they wanted to be sure that the Wireless Intercom I was purchasing would work ok in its environment. Needless to say it does, very pleased with the product communication from Kitchen to servery between 2 floors for the service lift. Chris "sparky"
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Brian M.
24 Jun 2025
Verified reviewUnfortunately customer care didn't understand a clear message to end my subscription, it's done now but hay ho,
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M. T.
22 Jun 2025
Verified reviewBefore purchasing i sent a question to Ultrasecure, which was answered within 24 hrs. The parts were delivered in a few days and i was able to fit them following the instructions. They work well and as described.
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Graham C.
21 Jun 2025
Verified reviewExcellent service, quick delivery and good product. Just a shame there isn’t an option to wall mount the intercom.
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Peter B.
21 Jun 2025
Verified reviewGood product, fast delivery and easy to oder
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Philip N.
21 Jun 2025
Verified reviewEasy to set up and at the moment reliable with the sensor
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David B.
19 Jun 2025
Verified reviewfast delivery and item was as advertised...good value.
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Peter B.
17 Jun 2025
Verified reviewHappy with product and delivery was good.
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Andrew S.
15 Jun 2025
Verified reviewFairly easy to find what I wanted. Ordered and checked out easy and delivered next day great company
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Ian G.
13 Jun 2025
Verified reviewThe product was fine. The delivery company DPD were very poor. Had an email with photograph to say delivered only not at my place. Got through to DPD eventually and was advised they would return within one hour. It never happened and that was the last I heard from the company. After a couple of days a year neighbour who found on his doorstep delivered it.
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Edward G.
10 Jun 2025
Verified reviewArrived on time. Gate alarm currently working at a range of 25 meters. The only issue is that the gap required is about 60mm and triggers the alarm when this opens up to 70mm plus. This differs from the instruction leaflet. The alarm works reliably every time the gate opens. We switch off the alarm unit during the day.
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Tina R.
9 Jun 2025
Verified reviewExcellent company with top quality products at competitive prices. I bought the DA600 Long range portable doorbell and wireless receiver, these are excellent and the portable long range receiver works brilliantly, would highly recommend.
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John M.
3 Jun 2025
Verified reviewThis company supplies rugged, secure property alarms. This is my second purchase in 5 years and they have enhanced the product. I am more than happy to recommend them. I am very pleased with their product. John M
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John M.
3 Jun 2025
Verified reviewPerfect delivery ticks all the boxes
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Dean W.
3 Jun 2025
Verified reviewI only have one issue. Used to phone up for technical support you could talk to a human being but now you can't that was very helpful but not now
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