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Review Summary
Ultra Secure Direct is praised for its outstanding products and efficient service, with many noting helpful staff and quick delivery. Customers appreciate the easy ordering process and the quality of items received, often citing the reliability and effectiveness of the products. Overall satisfaction is evident, and many recommend the brand highly.
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8 Oct 2024
Verified reviewI have now installed the two 76 mm galvanised bolt down posts i purchased from Ultra Secure.. I am very pleased with them and consider them to be good value for money, well made and of excellent quality. I have painted them white with Hammerite smooth paint and have fitted the reflective strips that came with the posts. They look fabulous complete with a red and white plastic chain.
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8 Oct 2024
Verified reviewAll Arrived and working
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8 Oct 2024
Verified reviewOrdered on Friday evening and delivered on Tuesday lunchtime. Brilliant service. The wireless intercom is a great product and does exactly what it says. No problem with range and it was having to penetrate several walls and rooms. 5 stars no quibble
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8 Oct 2024
Verified reviewGood well built products and well packed
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8 Oct 2024
Verified reviewWell laid out website and easy ordering process. very quick delivery in secure packaging. One of the CR123a batteries supplied was faulty so it was not possible to set up the transmitter until it was replaced. I've used this company a few times and this is the only time there has been a minor glitch.
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8 Oct 2024
Verified reviewquality product and excellent servie
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8 Oct 2024
Verified reviewThe product is fine. Your delivery service is not. Your couriers DPD failed to deliver twice despite the fact that I stayed home all day on both days when they said they would come. They simply didn’t bother and made no effort to contact me. The only way I could get the item was to request a delivery to a local pickup point. Hopeless and useless. You should use another company.
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8 Oct 2024
Verified reviewJust wish alarm had been a little louder
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22 Sept 2024
Verified reviewThe stick on reflectors are very well made and made from good quality material yet cheap, the delivery was very quick. Had to get in touch with customer service as I wasn't sure if my payment went through, they replied straight away and very helpful
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22 Sept 2024
Verified reviewItem I orderd out of stock but replacement item sent really quickly Good communication so very satisfied
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22 Sept 2024
Verified reviewGreat service and product
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22 Sept 2024
Verified reviewAll quite good, but I had to call them and ask where my parcel was, and was told that they were waiting for an item to come in to complete the order, personally, I think that they had missed my order, because the next day, I was informed that it had been posted, so why did they not inform me that they were waiting for an item, and there would have been no need to contact them.
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22 Sept 2024
Verified reviewYears ago I bought a shed alarm from Ultrasecure but I lost the screw which holds the front and back of the alarm together. I asked them for a replacement and it was posted out over the bank holiday. Just before that I ordered an alarm for my caravan which came promptly, was easy to fit and works just fine. Since then I have ordered a second key fob for the caravan alarm which also came very quicky and was so easy to programme to the master unit. I have found the service and quality from this company absolutely wonderful, I have no hesitation in recommending them to anyone who needs an alarm.
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22 Sept 2024
Verified reviewThey delivered the alarm quickly and they answered my email questions promptly.
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22 Sept 2024
Verified reviewOn receipt of the order a part was missing. Ultra Secure were very apologetic and the missing part was delivered the next day. Very pleased with goods received.
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22 Sept 2024
Verified reviewGreat service and a very fast delivery 👏👏👏
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22 Sept 2024
Verified reviewGood quality. Easy to install.prompt delivery.
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22 Sept 2024
Verified reviewReally robust parking bollard and lock. Easy to install and use. Package arrived on time and in good condition. Would use again.
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22 Sept 2024
Verified reviewGood service - arrived promptly - very pleased with product which was easy to set up and works well
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22 Sept 2024
Verified reviewIt’s works well, but to took a little while to sort it all out, I still don’t know how to use the shield button or what it does. An instruction sheet would be very useful. Please let me know what the instructions are for the shield button and what it does? Kind regards Ian
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