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Review Summary
WaveInn is praised for excellent service and competitive prices. Customers appreciate the fast delivery and overall satisfaction with their orders.
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A. A.
22 Oct 2023
Verified reviewI will never use this site again. I will make sure every fisherman I ever speak to never orders from this site. My order was nearly a whole week late - no explanation. I received no tracking details at all from waveinn or the courier. I started to think I wasn’t going to receive my package at all, then over 7 days late.. it was just thrown into my back garden
Reply from Waveinn.com
Hello Liam, We are very sorry for your comments, the delay of your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our expected delivery dates are not exact but estimates. https://gls-group.eu/EU/en/parcel-tracking?match=364084826765 Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
Reply from A. A.
A choice? The only other option was going to cost £220! You are an absolute joke. You gave me no tracking whatsoever
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A. A.
22 Oct 2023
Verified reviewEasy & seriosly!
Reply from Waveinn.com
Dear Lars , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2023
Verified reviewGood product, well described and excellent delivery
Reply from Waveinn.com
Dear William Richard Scott , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2023
Verified reviewgreat service delivery was quick and comunication excelent
Reply from Waveinn.com
Dear marion taylor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Oct 2023
Verified reviewAll good thanks
Reply from Waveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Oct 2023
Verified reviewExcellent Service frm Waveinn, delivery updates could not have been better,item ordered was as good or better than the website description. I would use Waveinn again.
Reply from Waveinn.com
Dear Joseph , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Oct 2023
Verified reviewFrom navigation to delivery was top class, really liked the amount of communication by email throughout the shipping stages of the parcel 10/10.
Reply from Waveinn.com
Dear leslie hall , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Your welcome and thank you.
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A. A.
4 Oct 2023
Verified reviewall ok
Reply from Waveinn.com
Dear Carsten , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Oct 2023
Verified reviewExcellent and quick service, and I was kept well informed on delivery info. Also great price on the products I ordered Many thanks
Reply from Waveinn.com
Dear Chris , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Oct 2023
Verified reviewVery quick delibereren, i am happywith the article
Reply from Waveinn.com
Dear Marc , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Sept 2023
Verified reviewNice price and on time
Reply from Waveinn.com
Hello gerrit jan schultz, We are very sorry for your comments, the delay of your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our expected delivery dates are not exact but estimates. Your comments will be taken into account for continuous improvement. Kind regards
Reply from A. A.
Hi, I did not comment on the delay, as there was none 🙂🙃
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A. A.
21 Sept 2023
Verified reviewgood
Reply from Waveinn.com
Dear michael schmitt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Sept 2023
Verified reviewEverything was great.
Reply from Waveinn.com
Dear Karol , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Sept 2023
Verified reviewReally fault less..... Packaged really well..... I would buy from them again...
Reply from Waveinn.com
Dear nick wilcox , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Sept 2023
Verified reviewExcelent
Reply from Waveinn.com
Dear Josef , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Sept 2023
Verified reviewIt was easy to order. Quick and efficient delivery. It was well packed.
Reply from Waveinn.com
Dear chandraduth ramsurrun , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Sept 2023
Verified reviewAll good except the long wait for delivery - nearly two weeks - obviously the item was not in stock
Reply from Waveinn.com
Hello peter, We are very sorry for your comments, the delay of your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our expected delivery dates are not exact but estimates. https://www.royalmail.com/track-your-item#/tracking-results/JB002285623GB Your comments will be taken into account for continuous improvement. Kind regards
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A. A.
11 Sept 2023
Verified reviewexcellent from ordering to delivering goods, so quick and arrived exactly as stated would recomend Waveinn
Reply from Waveinn.com
Dear margaret marsh , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Sept 2023
Verified reviewFast shipping and great service
Reply from Waveinn.com
Dear Raine , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2023
Verified reviewI ordered a 15' fishing rod and reel at a price that was almost half that for the very same set-up in other online shops. Top class product and I'm very happy with it, and to top it off it arrived early. Definitely use this site again
Reply from Waveinn.com
Dear Ray , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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