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Review Summary
The website offers a wide selection of hard-to-find items, making purchases straightforward, with efficient communication and safe delivery.
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A. A.
20 Aug 2022
Verified reviewPleasure to do business with, all aspects simple and easy, no problems.
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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A. A.
20 Aug 2022
Verified reviewNo problems. Kit came from Europe and took about an extra week for delivery. Not 1001 fault, probably bexit !
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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A. A.
20 Aug 2022
Verified reviewPackage came from France to the United Kingdom in only one layer of bubble wrap as packaging, no box at all! As a result my item, which was a collectors piece, was damaged very badly. To add insult to injury they also taped my other item to the collectable items box, damaging it further. I contacted them but have had no reply so far, I wouldn't recommend 1001 Hobbies.
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
Reply from A. A.
If they were happy to assist me they would have replied to my problem when I brought it up with your team a week ago, so far I have heard nothing.
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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A. A.
20 Aug 2022
Verified reviewExcellent website, good prices, quick service and delivery
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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A. A.
20 Aug 2022
Verified reviewgreat item, great price, it took longer than expected, but eventually got here
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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A. A.
20 Aug 2022
Verified reviewEasy to use, accurate website. great service.
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A. A.
20 Aug 2022
Verified reviewGreat service, informed me of expected shipping dates and items actually arrived ahead of time. Well wrapped and in great condition.
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
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A. A.
19 Aug 2022
Verified reviewGreat model and easy company to deal with
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A. A.
19 Aug 2022
Verified reviewThe order arrived within the specified time frame and I was kept fully informed until delivery. I can’t comment on the actual model as I haven’t started it yet.
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A. A.
19 Aug 2022
Verified reviewGreat value. Great service.
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A. A.
19 Aug 2022
Verified reviewPity I didn't search the web before I bought it as I could have got it cheaper. But now for each model I think I would like to build I have googled them and if the model is not considerably cheaper for similar priced ones you can get them without paying postage. Sorry I will not use you again unless I am desperate and watch out for 2 month delivery
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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A. A.
19 Aug 2022
Verified reviewYou advertise as 1001hobbies.co.uk but I had to pay import duties of £80.00 How do you think I feel about you
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
Reply from A. A.
Could you forward this complaint to the customer service so they can assist me Thank you
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A. A.
9 Aug 2022
Verified reviewEasy to navigate excellent delivery
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A. A.
9 Aug 2022
Verified reviewMy order was shipped very quickly, but the delivery took longer than expected because despite ordering from a UK website address, the company appears to be from and my item shipped from France. UK buyers...Buy with confidence, however expect approximately two weeks for delivery. Would I buy from this company again? Yes!
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A. A.
9 Aug 2022
Verified reviewSuperb service and great kit.
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A. A.
9 Aug 2022
Verified reviewStraightforward and what I wanted. Thank you!
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A. A.
9 Aug 2022
Verified reviewVery good service 1001 Hobbies would definitely make another purchase 8
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A. A.
9 Aug 2022
Verified reviewExcellent price Excellent delivery
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A. A.
9 Aug 2022
Verified reviewNot delivered on time and an extra £50 in shipment taxes - not made clear on the website!
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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A. A.
8 Aug 2022
Verified reviewUnfortunately I would not use this company again. Paid for Express delivery and said it would arrive 2-3 business days. Kept looking for tracking details and found nothing. After a week tried calling the number in the UK as it was a .co.uk website. This was then I got suspicious. Number kept dropping out. BEWARE. This is not a UK based Company like is says it is. Emailed and got a reply saying item was in received in the UK on 11th July and I would get it within 2 days. Well two days had already passed and nothing.Still no tracking details Called my credit card company to report a scam. They said to wait another week before looking into it. Then on 20th July nearly 2 weeks after placing order I find I have tracking details. These showed the item arrived in France on 16th so a complete lie by the company telling me it was in the UK on the 11th. It then arrived in UK at Heathrow on the 19th in the evening. I actually did receive this , thankfully but not until the 22nd July having paid for 2-3 express delivery on 8th.
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