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Review Summary
The website offers a wide selection of hard-to-find items, making purchases straightforward, with efficient communication and safe delivery.
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A. A.
25 Jan 2022
Verified reviewBeen waiting for a refund for nearly 3 weeks and still no sign
Reply from 1001hobbies.co.uk
Hello , The refund was made on the 16/01/2022 Depending on the bank this could take several days We thank you for your patience and comprehension Best regards Zineb
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A. A.
25 Jan 2022
Verified reviewNever received my order. Poor communication. Why sell items that aren't in stock
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A. A.
25 Jan 2022
Verified reviewitems ok satisfied
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A. A.
25 Jan 2022
Verified reviewGreat service! Would order from them again!
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A. A.
25 Jan 2022
Verified reviewVery poor quality compared with goods provided by other sites.
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A. A.
25 Jan 2022
Verified reviewWasn't informed from the start about import fees and still being charged VAT also so that was a downer. But the refund process was quick and the one and only time I had to speak to the team it was dealt with quickly professionally and the lady was lovely. Just the whole journey as a whole was disappointing
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A. A.
25 Jan 2022
Verified reviewpoor
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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A. A.
25 Jan 2022
Verified reviewFound the site difficult to navigate, once I had located an item , I found it difficult to find again. The description of a lot of items is too breif , hence me paying the price for a kit wich I assumed would be cast alloy pieces but it turng out to be cheap plastic(?) bits . Once order placed I found out it was coming from France which took about 2 weeks but was kept informed (even received a email few days after I had got it to say it was still on its way) . When it arrived ,I thought it must be a empty box ,it was so light. I opened the very well made box to find a few plastic bags containing the parts which mostly looked very delicate . This turned out to be true as the were also very brittle and broke very easy. I proceeded using the broken parts as best I could but when a major part broke in two ,enough was enough and the whole lot went in the bin - a expensine mistake.I feel this company wants to improve its quality control and stop selling kits such as this(Fordson Tractor Big) for a rediculous high price .
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A. A.
25 Jan 2022
Verified reviewNever received my order - still waiting for refund after one month!
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A. A.
25 Jan 2022
Verified reviewGood choice of items and good customer service.
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A. A.
25 Jan 2022
Verified reviewSelling items they clearly don’t have in stock and give you no clue as to when they might, if ever, arrive. Then blame the distributor/ manufacturer for no timeframe. When you do finally give up expect them to take a week to refund your money. Customer support are next to useless. Won’t use these people ever again. Using a .co.uk web address also gives the impression your dealing with a uk based company. You are not! A bit sly on there part I feel.
Reply from 1001hobbies.co.uk
Hello, Thank you for your comment. We regret this incident and apologize to you. 1001 hobbies
Reply from A. A.
Ok apology accepted, Unfortunately this doesn’t address any points raised but never expected anything different. Forewarned is forearmed everyone.
Show exchanges Hide exchanges -
A. A.
25 Jan 2022
Verified reviewwhenever I have dealt with them they have been very good and helpful
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A. A.
25 Jan 2022
Verified reviewStill not received my order valued over £160 since last July 2021 and had no info
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A. A.
17 Jan 2022
Verified reviewGood value, quick post
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A. A.
17 Jan 2022
Verified reviewGreat service with superfast shipping and excellent tracking. 1st Class.
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A. A.
17 Jan 2022
Verified reviewGood, only issue is lack of order confirmation e-mail detailing what I had purchased. Received the Credit Card payment confirmation, OK, but nothing else, which is unusual from an internet seller. Would be 5 stars otherwise. Delivery was fine, took 6 working/business days to arrive. Thank you
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A. A.
17 Jan 2022
Verified reviewArrived very quickly, good communication from seller.
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A. A.
17 Jan 2022
Verified reviewOverall ordering experience was great. Delivery was fast considering the current circumstances. Everything came within a rather secure and good condition box. However, my only issue would be related to the Scania R730 Streamline model that I ordered. For a newer person they may not receive what they thought they'd get as the products images does not match what you are actually purchasing. Before I ordered, I checked the models number and it referenced many of the same pictures, but of a different configuration. I would like to see accurate images for each product. That would be my only negative. Everything else about the order to delivery was brilliant. Thank you.
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A. A.
17 Jan 2022
Verified reviewHad no problem searching the website for the item I needed. The price was fair, the item good valur, and quick on time delivery.
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A. A.
17 Jan 2022
Verified reviewI ordered it, paid for it, I received it, I was told when it was posted and It was tracked and i could check where it was all along its journey, and it was a day early.very pleased.
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