Customer reviews
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Items arrive quickly and in good condition
Review of , following an experience of by JANET ELAIN C.
Answer by afibel.comFlagDear Janet Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with your order and that it arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Website us easy to use brilliant because they do plus size and good variety of beautiful clothing for ladies
Review of , following an experience of by MAIREAD M.
Answer by afibel.comFlagDear Mairead Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with our range and sizes of our clothing. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good products
Review of , following an experience of by JOSEPH G. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with our clothing. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Afibel is fine, but too much polyester is used is the clothing. I don't like polyester, which restricts my choices
Review of , following an experience of by GWYNETH M.
Answer by afibel.comFlagDear Gwyneth Thank you for taking the time to leave us this 4.5 review. We do try to offer as much choice as possible when it comes to our fabrics within our clothing range and hope there is something for everyone. I will be sure to pass this feedback on for you. Kind Regards Simon Afibel Customer Service
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super trousers, perfect fit.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia Thank you for taking the time to leave us this fantastic 5/5 review. I'm happy to hear you're pleased with your trousers, and they are the perfect fit. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Easy ordering, reasonable delivery time, always pleased when the product comes in recyclable packaging.
Review of , following an experience of by VIVIENNE D.
Answer by afibel.comFlagDear Vivienne Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with our products and the packaging that they are delivered in. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Always good
Review of , following an experience of by EILEEN M.
Answer by afibel.comFlagDear Eileen Thank you for taking the time to leave us this fantastic 4/5 review. I'm pleased to hear you're happy when shopping with us. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Afibel are a company who have some amazing goods at encredible quality and pirce Highly Recommended
Review of , following an experience of by IRVING H.
Answer by afibel.comFlagDear Irving Thank you for taking the time leave us this amazing 5/5 review. It's great to hear how happy you are with the quality and price of our goods. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Sale price was good value but delivery was slow (more than a week).
Review of , following an experience of by MICHAEL R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this feedback. It's great to hear you found our sale item's good value for money. As we ship our orders directly from France, we do aim to deliver all orders within 7 to 10 working days. Kind Regards Simon Afibel Customer Service
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Good. Always.
Review of , following an experience of by MARIA S.
Answer by afibel.comFlagDear Maria Thank you for taking the time to leave us this fantastic 4/5 review. It's great to hear how happy you are with Afibel. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Quick delivery, using green packaging
Review of , following an experience of by KATE G.
Answer by afibel.comFlagDear Kate Thank you for taking the time to leave us this fantastic 5/5 review. I'm pleased to hear your order was received in a quick and timely manner. We aim to use as little plastic packaging as possible in order to remain as green as we can. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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VERY GOOD CLOTHES, BEEN PLEASED WITH EVERTTHING I GET FROM YOU.
Review of , following an experience of by ELEANOR M.
Answer by afibel.comFlagDear Eleanor Thank you for taking the time to leave us this amazing 5/5 review. It's great to hear you're happy with your order. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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First order and very pleased with fluffy shrug. Warm but smart perfect for my holidays. Will order from Afibel again.
Review of , following an experience of by JANE C.
Answer by afibel.comFlagDear Jane Thank you for taking the time to leave us this amazing 5/5 review. It's great to hear you're happy with your first order and I hope you enjoy wearing your shrug on holiday. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Timely delivery of my purchase. Ordered 2 tunic style blouses which were good quality and fitted well but I always like my tunics to be a bit on the longer side ,however that's my personal taste. Would not stop me purchasing again as Afibel is very straight forward to order from.
Review of , following an experience of by HELEN B.
Answer by afibel.comFlagDear Helen Thank you for taking the time to leave us this fantastic 4/5 review. I'm pleased to hear your order was delivered in a quick and timely manner and you're happy with the quality and fit of your tunics. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Service throughout was simple and efficient
Review of , following an experience of by ELSPETH H.
Answer by afibel.comFlagDear Elspeth Thank you for taking the time to leave us this fantastic 5/5 review. I'm pleased to hear you found our service simple and efficient. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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I haven't received this order or any of my recent orders. Can you please let me know what is happening.
Review of , following an experience of by ANNE L.
Answer by afibel.comFlagDear Anne Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your orders. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Simon Afibel Customer Service
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Nice products sizing good . On the expensive side but quality good .
Review of , following an experience of by LESLEY S.
Answer by afibel.comFlagDear Lesley Thank you for taking the time to leave us this fantastic 5/5 review. It's great to hear you find our products, sizing and quality good. I'm sorry to hear you find our products on the expensive side, but we do consistently aim to keep our products competitively priced. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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The products are good but the delivery takes a long time.
Review of , following an experience of by LESLEY D.
Answer by afibel.comFlagDear Lesley Thank you for taking the time to leave us this 4/5 review. I'm pleased to hear you're happy with our products. As we ship our orders from France, we aim to deliver all orders within 7 to 10 working days. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Perfect as usual
Review of , following an experience of by MONA W.
Answer by afibel.comFlagDear Mona Thank you for taking the time to leave us this fantastic 5/5 review. I'm pleased to hear everything was just perfect for you. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afiebl Customer Service
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The site is very easy to use quick delivery would definitely recommend
Review of , following an experience of by HILARY O.
Answer by afibel.comFlagDear Hilary Thank you for taking the time to leave us this fantastic 5/5 review. I'm pleased to hear you find our website easy and quick to use. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
Answer by HILARY OFlagWould always recommend Afibel never any problems
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Always delivers with the best clothing and shoes
Review of , following an experience of by EVELINE C.
Answer by afibel.comFlagDear Eveline Thank you for taking the time to leave us this fantastic 5/5 review. It's a pleasure to hear how happy you are with the products you purchase from us. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Lovely items, fitted well and good quality. Fast delivery too.
Review of , following an experience of by ELLIE L.
Answer by afibel.comFlagDear Ellie Thank you for taking the time to leave us this fantastic 5/5 review. It's great to hear your order was delivered promptly and you are happy with the quality, style and fit of the items purchased. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Excellent company, easy to use website and easy to return goods with quick refunds
Review of , following an experience of by GILLIAN M.
Answer by afibel.comFlagDear Gillian Thank you for taking the time to leave us this amazing 5/5 review. It's great to hear you find it easy to shop with us and also find our returns and refund procedure fast and efficient. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Very straight forward, easy to track and arrived within a few day’s
Review of , following an experience of by SANDRA P.
Answer by afibel.comFlagDear Sandra Thank you for taking the time to leave us this fantastic 5/5 review. I'm happy to hear you found our ordering process easy and were able to track the delivery of your parcel. We aim to deliver all orders within 7 to 10 working days so hearing you received your order within a few days is excellent. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
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Very good
Review of , following an experience of by SUSAN O.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this good 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good company and nearly all my clothes come from Afibel!
Review of , following an experience of by SUE B.
Answer by afibel.comFlagDear Sue Thank you for taking the time to leave us this fantastic 5/5 review. I am so pleased to hear that you are very happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very happy on the whole
Review of , following an experience of by GL C.
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this fantastic 5/5 review. It's a pleasure to hear you're very happy with Afibel. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afibel Customer Service
Answer by GL CFlagThankuo
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Easy to deal with but delivery not quick as France and seems a long time processing plus expensive items
Review of , following an experience of by RAY H. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this feedback. I'm sorry that your parcel took longer than expected to arrive. As our orders are shipped directly from our warehouse in France we do advise our standard delivery time is 7 to 10 working days on all orders. Kind Regards Simon Customer Service
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Can`t fault anything that AFIBEL as their products exceed your wildest deams
Review of , following an experience of by IRVING H.
Answer by afibel.comFlagDear Irving Thank you for taking the time to leave us this amazing 5/5 review. I am so please to hear that you are very happy with all aspects of your recent shopping experience with Afibel. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Delivery took the whole 10 days to arrive. Far too long. The garment I ordered was OK, nothing great but it was too small so I am having to return it. (I ordered 10/12, I thought that it was more like 8/10) That too will take 10 days, according to them, before I receive a refund, after it gets back to them. There is a cost of £2.99 for returning. That amount will be taken from the refund. Contacted customer service twice regarding my order. The first time to query as to when it was arriving. The lady was very apologetic but very nice. The second time to ask about exchanging/returning the jumper, another lady wasn't so nice so I have sent the whole order back not just the jumper. She stated that the company was French, as if that explains everything. I don't t intend to order from Afibel again.
Review of , following an experience of by ALISON L.
Answer by afibel.comFlagDear Alison Thank you for taking the time to leave us this feedback. I'm sorry to hear you found our delivery timescale too long, we do advise our standard delivery time is 7 to 10 working days and I'm also sorry to hear the sizing wasn't right for you on this occasion. So, we can address your concerns mentioned, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Simon Afibel Customer Service
Answer by ALISON LFlag2341689823416898 mrdaleighfield@yahoo.com Mrs Alison Leighfield 210 Ermin Street SN3 4LW
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return label foolscap size not self stick who has running glue pot with brush these days original order 8 jan still waiting for pick up
Review of , following an experience of by HARVEY A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this feedback. I'm sorry to hear your parcel has still not been collected. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Simon Afibel Customer Service
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As I was buying the juicer for my son I contacted customer services who kindly told me the juicer would arrive by the 18 January. The juicer arrived well in time neatly packed in a little box.
Review of , following an experience of by LORNA R.
Answer by afibel.comFlagDear Lorna Thank you for taking the time to leave us this 4/5 review. I'm pleased to hear you received the juicer well within the delivery timescale provided. We hope to hear from you again in the future. Happy shopping! Kind Regards Simon Afibel Customer Service.
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response form customer service did not take too long and was detailed
Review of , following an experience of by ANNA F.
Answer by afibel.comFlagDear Anna Thank you for taking the time to leave us this 3/5 review. I'm pleased to hear you had a good experience whilst dealing with our customer service team. We hope to hear from you again in the future. Happy shopping! Kind Regards Simon Customer Service
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I found it difficult to complete my order, as it needed me to open an account, which I eventually did after several attempts. On it telling me my order had been accepted I couldn’t email you to find out when my order would be sent as I couldn’t find my order number. I was not prepared to phone as the calls were not free, so was left in limbo as to 2hen parcel might be sent.
Review of , following an experience of by PAULINE J.
Answer by afibel.comFlagDear Pauline Thank you taking the time to leave us this feedback. I'm sorry to hear you haven't received an update regarding your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Simon Afibel Customer Service
Answer by PAULINE JFlagI have now received my order, but it took over two weeks and I couldn’t seem to find any information on why delay. I have sent payment for goods so all is complete.
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Just 1 thing missing on my order
Review of , following an experience of by SUSAN R.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this 4/5 rating. I'm sorry to hear something was missing from your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Simon Afibel Customer Service
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Took for ever to arrive and was horrid quality when it did.
Review of , following an experience of by CHRISTINE L.
Answer by afibel.comFlagDear Christine Thank you for taking the time to leave us this feedback. I'm sorry to hear you aren't happy with your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Simon Afibel Customer Service
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There is always a delay in delivering and no updates this can certainly be approved Where is the warehouse , outside the UK? and why does it take Every at least 2 days to deliver after advising you that they have the parcel
Review of , following an experience of by ANN L.
Answer by afibel.comFlagDear Ann Thank you for taking the time to leave us this good 4/5 review. I am sorry your order arrived later than expected. Just to let you know, as the goods are despatched directly from our warehouse in France, we do advise that delivery can take up to 7-10 working days. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Nice product, but such slow delivery time. Waited 2 weeks which in my opinion is unacceptable
Review of , following an experience of by MARY T.
Answer by afibel.comFlagDear Mary Thank you for taking the time to leave us this feedback. I'm sorry to hear you found our delivery timescale too long. However, we do advise out orders are delivered within 7 to 10 working days. Kind Regards Simon Afibel Customer Service
Answer by MARY TFlagIt took 14 days, and over a week to leave your warehouse
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Always kept informed of the delivery date and times, or notified if there is a delay. The courier is always polite and friendly.
Review of , following an experience of by BARBARA L.
Answer by afibel.comFlagDear Barbara Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with the service you received whilst placing your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very good products and excellent service
Review of , following an experience of by KIRSTEN S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this fantastic 5/5 review. I'm pleased to hear you're happy with your order and you have received an excellent service. We hope to hear from you again in the future. Happy shopping! Kind regards Simon Afiebl Customer Service
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I haven’t yet received my order to date 11 jan so cannot give a review
Review of , following an experience of by JEAN L.
Answer by afibel.comFlagDear Jean Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting to receive your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
Answer by JEAN LFlagThis parcel has now turned up. Thank you
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Arrived on time as described good customer service.
Review of , following an experience of by MARIE C.
Answer by afibel.comFlagDear Marie Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with your order and the goods arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I love afibel quality but the smart trousers I have bought for years from afibel are always too long, there's not enough size range for us customers who have changing leg lengths due to age and osteoporosis. Only online catalogue I can find does a range of lengths is Damart. C'mon afibel think of us short people who love your quality
Review of , following an experience of by JANET M.
Answer by afibel.comFlagDear Janet Thank you for taking the time to leave us this good 4/5 review. I am pleased to hear that you are happy with the quality of our clothing. The majority of our trousers are only available in a 29" leg length, I am sorry for any disappointment that this may cause. I will be sure to pass your feedback on to our Business Improvement Team for further consideration. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very good service and nicely Presented .
Review of , following an experience of by GLORIA R.
Answer by afibel.comFlagDear Gloria Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very good
Review of , following an experience of by GL C.
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent order with Afibel. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good but when not so good
Review of , following an experience of by GL C.
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by GL CFlagThankyou
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Ordering was fine, it was the time that it took for the delivery. I wanted the dresses for a funeral. I thought that 10 days would have been enough time but they did not come on time. I had to buy another dress so did not need any of the others any more.
Review of , following an experience of by GEORGINA J.
Answer by afibel.comFlagDear Georgina Thank you for taking the time to leave us this 3/5 review. I am sorry to hear that your order took longer than expected to arrive. Just to let you know, as the goods are despatched directly from our warehouse in France, we do advise that delivery can take up to 7-10 working days. I apologise for any inconvenience that this may have caused. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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From teenagers to OAP's something for everyone at Afibel.
Review of , following an experience of by ANTOINETTE D.
Answer by afibel.comFlagDear Antoinette Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with the variety of clothing we offer. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by ANTOINETTE DFlagHappy New Year Nicola. Antoinette
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Order took forever to arrive + never got £10.00 discount for signing up for newsletter . This company is so for behind any other company I’ve dealt with .
Review of , following an experience of by ADAMSON D.
Answer by afibel.comFlagDear D Adamson Thank you for taking the time to leave us this feedback. I'm sorry to hear of the issues experienced with your recent order. We would like to help resolve these issues, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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Long delay over Christmas period. An email to customer services brought a very prompt and efficient response and apology. I presume a blockage at carrier as delivered next day. Excellent customer support
Review of , following an experience of by ANITA T.
Answer by afibel.comFlagDear Anita Thank you for taking the time to leave us this excellent 4/5 review. I am sorry to hear that your parcel was delayed due to the festive period however, I am pleased to hear that you received excellent customer support regarding an update when your order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Poor delivery times, somewhat old fashioned clothing
Review of , following an experience of by LINDA B.
Answer by afibel.comFlagDear Linda Thank you for taking the time to leave us this feedback. I am sorry to hear that your order took longer than expected to arrive. Just to let you know, as the goods are despatched directly from our warehouse in France we do advise that delivery can take up to 7-10 working days. Kind regards Nicola Afibel Customer Service
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The order has not arrived yet, even say they have it but not delivered yet.
Review of , following an experience of by SUSAN P.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
Answer by SUSAN PFlagThank you for offering to look into the missing parcels but the two parcels have just been delivered by evri
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We have not received our order yet.
Review of , following an experience of by EILEEN E.
Answer by afibel.comFlagDear Eileen Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
Answer by EILEEN EFlagOrder placed 17/12/24 for delivery to Mrs Eileen Evans Flat 20, Simpson Court, Simpson Drive, BALDOCK, Herts. SG7 6DH
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Difficulty in getting information on delivery
Review of , following an experience of by BRENDA C.
Answer by afibel.comFlagDear Brenda Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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At the moment only 2 stars because I have yet to receive my order!!
Review of , following an experience of by JANET O.
Answer by afibel.comFlagDear Janet Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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I cannot review this order as I have not received it yet.. I rang customer services on December 29 th as was told it has not left France yet.. I presumed Afibel was a British company
Review of , following an experience of by ROSAMUND G.
Answer by afibel.comFlagDear Rosamund Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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All my orders on line for Christmas arrived on time before the big day apart from Afibel, January 1st and still no delivery,and no update. I am not sure if the goods come from France but it would be nice if we were told as La Redoute do.
Review of , following an experience of by ANN L.
Answer by afibel.comFlagDear Ann Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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Ordered a beautiful blue dressing gown for a relative who is unfortunately in hospital. She loved it and it is exactly as described and I will use this company again. Great communication for expected delivery.
Review of , following an experience of by NICOLA B.
Answer by afibel.comFlagDear Nicola Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with your purchase of the dressing gown and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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An outstanding company with great and affordable products for all Highly Recommned
Review of , following an experience of by IRVING H.
Answer by afibel.comFlagDear Irving Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with the quality and price of our clothing. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I have not received my order yet
Review of , following an experience of by MARGARET G.
Answer by afibel.comFlagDear Margaret Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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The mixture of cataloque and website features made ordering very easy online. Well packed and speedy delivery. One item was a present and the other was a matter or colour choice. Good quality items and true to size. All in all very satisfying purchase.
Review of , following an experience of by CAROL G.
Answer by afibel.comFlagDear Carol Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with all aspects of your shopping experience with Afibel. I will be sure to pass your feedback on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I have not received this order yet…it is very late..so no review
Review of , following an experience of by ROSAMUND G.
Answer by afibel.comFlagDear Rosamund Thank you for taking the time to leave us this feedback. I'm sorry to hear you're still waiting for your order. We would like to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
Answer by ROSAMUND GFlagRosamund Godden Foxleigh House GL73DL
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Good, no problems to report
Review of , following an experience of by JOAN C.
Answer by afibel.comFlagDear Joan Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Excellent service
Review of , following an experience of by PAUL G.
Answer by afibel.comFlagDear Paul Thank you for taking the time to leave us this feedback. I am pleased to hear that you received excellent service when placing your recent order. If you have experienced any issues, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
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Beautiful individual clothes. I would always go to this website before others
Review of , following an experience of by SUE B.
Answer by afibel.comFlagDear Sue Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with the range of clothing we offer. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Delighted with my jumper from Afibel, always great quality products at reasonable prices, delivered promptly when in stock would highly recommend always a huge range of products and sizes available and the website is user friendly quick & easy to look at, Order and pay - very happy using Afibel
Review of , following an experience of by SUSAN K.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to hear that you are very happy with all aspects of your shopping experience with Afibel. I will be sure to pass your feedback on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by SUSAN KFlagI am delighted that you took the time to reply to my Review, well done Afibel and Nicola at Customer Services, you really do go above & beyond for your Customers - this is why I enjoy using Afibel, I know you put your Customers first, thank you.
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I thought my order qualified me for a free throw but I have nt received it. I also thought the bathmat was a 3 piece set, not so, only 1 piece. I Cannot get through to aAfibel by phone to querry this. So Iam a little disappointed with my last order.2 free gift was reindeer and throw. I got reindeer but no throw
Review of , following an experience of by ASHLEY M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this feedback. I'm sorry to hear that your order was not as expected. If you would like to discuss this further, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Kind Regards Nicola Afibel Customer Service
Answer by Ashley MFlagIam not sure why I only recieve part of the promised free gift. Got the reindeer but not the throw.I received a small pedestal mat instead of a 3 piece set. I can't make contact by phone as my phone call won't go through. I wish also to as about another octal matter.
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I returned the item you are asking me to review and still await my refund.
Review of , following an experience of by MARY L.
Answer by afibel.comFlagDear Mary Thank you for taking the time to leave us this 3/5 review. I'm sorry to read you are still waiting for your refund. Just to let you know it can take up to 14 days for the warehouse to receive and process your returns. If this time frame has exceeded please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can look in to this further for you. Happy holidays. Kind Regards Afi Afibel Customer Service
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Delivery. Could be quicker usually 7 to 10 days.
Review of , following an experience of by SUSAN P.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this lovely 4/5 review. I am sorry to read you ae not happy with the delivery. Just to let you know as our parcels are dispatched directly form our warehouse in France it can take up to 7 to 10 working days for delivery. I apologise for the inconvenience of this. Happy holidays. Kind Regards Afi Afibel Customer Service
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excellent service, I would recommend Afibel, easy to order, good quality clothes, they keep you informed from ordering to letting you know when items are out for delivery to actually receiving goods, goods are usually with you in five days from being dispatched from Afibel, they use Averi for delivery.
Review of , following an experience of by LYNNE P H.
Answer by afibel.comFlagDear Lynn Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to read you have had a excellent service and whole experience while shopping with Afibel has been fantastic. I will be sure to pass this feedback on to our Marketing and customer service team. We hope to hear from you again in the future. Happy Holidays. Kind regards Afi Afibel Customer Service
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Easy
Review of , following an experience of by ERIN W. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this wonderfull 5/5 review. Its great to read you found ordering easy with Afibel. We hope to hear from you again in the future. Happy Holidays. Kind regards Afi Afibel Customer Service
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Very good and staff good only one thing plus size not to good on some things sleeves not wide enough and overall size not so good check jd Williams trousers and sizes they are very good but you h Sven a great selection and variety
Review of , following an experience of by GL C.
Answer by afibel.comFlagDear Gl Thank you for taking the time to leave us this good 4/5 review I am pleased to hear that you were happy with the customer service you received when placing your order and also the variety of clothing we offer however, I am sorry to hear that you are disappointed in the sizing of the clothing. If you wis to return your goods, please us the following link to view our returns guide and options https://www.afibel.com/uk/guarantees. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I am very pleased with the items purchased at Afibel. Thank you
Review of , following an experience of by BOGUMILA B.
Answer by afibel.comFlagDear Bogumila Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Ordered 2 pairs kept one. One was described as wide fit which were not and I sent them back. Given 4 stars as I know Evri have delivered them to Abifel but have had no notification of refund
Review of , following an experience of by FRYER P.
Answer by afibel.comFlagDear Fryer Thank you for taking the time to leave us this good 4/5 review. I am sorry to hear that you had to return an item due to the sizing. Just to let you know it can take up to 14 days from the date of the return for the item to be received and processed in our warehouse. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I had an issue with the costing of an item, which was quickly reviewed and sorted, resulting in a cash refund. Brilliant Service. Would highly recommend.
Review of , following an experience of by TRACY H.
Answer by afibel.comFlagDear Tracy Thank you for taking the time to leave us this brilliant 5/5 review. I am sorry to hear that you experienced an issue with the pricing of your order however, I am pleased to hear that this issue was resolved quickly by our team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Delighted with my shoes exactly as described great fit
Review of , following an experience of by PATRICIA M.
Answer by afibel.comFlagDear Patricia Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with your shoes and that they are a great fit. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Delivery with Afibel takes longer than some other well known companies/
Review of , following an experience of by DAVID P.
Answer by afibel.comFlagDear David Thank you for taking the time to leave us this good 4/5 review. I am sorry to hear that your order took a little longer than expected to arrive. Just to let you know, we do advise that our deliveries are expected to arrive within 7-10 working days as they are despatched from our warehouse in France. We hope to hear from you again in the future. Happy shopping! Nicola Afibel Customer Service
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Delivery was quick…clothes are of superb quality…customer service was a pleasure
Review of , following an experience of by SUSAN W.
Answer by afibel.comFlagDear Susan Thak you for taking the time to leave us this amazing 5/5 review. I am pleased to hear that you are happy with all aspects of your recent order. I will be sure to pass your comments on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very lovely and warm jumper size was a bit big suggest 10 to 12 if your a 12
Review of , following an experience of by PATRICIA T.
Answer by afibel.comFlagDear Patricia Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your jumper, and it is lovely and warm. The majority of our clothing is quite generous in sizing, and we would suggest opting for a size 10/12 if you are a size 12. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The order took a long time to arrive - over a week! The clothing sizing seems to have changed. Two of the items were far too small in spite of the fact that I had ordered a size larger than several items previously bought from Afibel which are still a good fit. This is very disappointing as I thought I could rely on Afibel for size and quality.
Review of , following an experience of by JEAN S.
Answer by afibel.comFlagDear Jean Thank you for taking the time to leave us this feedback. I am sorry to hear that you are disappointed with the sizing of your order. If you would like to return your order, please click the following link to view our returns guide and options https://www.afibel.com/uk/guarantees. Just to let you know, we do advise that our deliveries can take up to 7-10 working days as the goods are despatched from our warehouse in France. Kind regards Nicola Afibel Customer Service
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Items I ordered were fine. However item I didn't order but was charged for was sent and company havent reapinded about this to refund me
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley Thank you for taking the time to leave us this feedback. I'm sorry to hear that you are awaiting a refund. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this for you. Kind Regards Nicola Afibel Customer Service
Answer by SHIRLEY WFlagShirley Wilson 5 Orchard Grove Leven KY8 5XB Order number 980285895
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Great products at great prices.
Review of , following an experience of by RUTH A.
Answer by afibel.comFlagDear Ruth Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with our products. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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A good service alround
Review of , following an experience of by RICHARD T.
Answer by afibel.comFlagDear Richard Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with all aspects of your recent shopping experience with Afibel. I will be sure to pass your feedback on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Helpful but took 3 emails to get a response as order was accepted on web site account but didn’t arrive or process but no info as to why finally sorted but chased by me Id ordered a coat which eventually arrived. But expensive all of afiebel is big priced
Review of , following an experience of by ALISON M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 4/5 review. I am sorry to hear about the issues you have experienced when placing your recent order. However, I am pleased to hear that you have now received your goods. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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This item was brought as a gift, so has not yet been opened.
Review of , following an experience of by IMOGEN M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 4/5 review. I am pleased to hear that you have received your parcel. If you have any issues once you have opened your purchase, please contact our customer service line on 0330 123 1293 where one of our advisors will be happy to help. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by Imogen MFlagI’m sure it will be very well received
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Rather long delivery period and exchanges even longer still awaiting my exchange
Review of , following an experience of by KEITH L.
Answer by afibel.comFlagDear Keith Thank you for taking the time to leave us this feedback. I'm sorry to hear you are still waiting for your exchange to arrive. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this for you. Kind Regards Nicola Afibel Customer Service
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Happy with purchase, but order took over 1 month to be delivered. I was informed it was out of stock but this not was not stated when ordering.
Review of , following an experience of by BRUCE O. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 3/5 review. I am sorry for the delay in receiving your order. Just to let you know, we do advise 7-10 working days for deliveries as the goods are despatched from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by Bruce OFlagThank you. I placed the order on 24th Oct and it arrived a month later. A lot longer than 7 to 10 days.
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I have always had a positive experience
Review of , following an experience of by GILLIAN M.
Answer by afibel.comFlagDear Gillian Thank you for taking the time to leave us this 5/5 review. I am pleased to hear that you have always had a positive experience with us. We hope to hear from you again in the future. Happy shopping! Kind regards Natasha Afibel Customer Service
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Jumper too small, slippers too narrow and a small Christmas tree that was supposed to light up didn't light up. Also my order for a privalage code was not sent
Review of , following an experience of by PAT P.
Answer by afibel.comFlagDear Pat Thank you for taking the time to leave us this review. I am sorry to hear that the items did not fit and the lights on the tree did not light up. Please call our customer service line on 0330 123 1293 to arrange a collection and a replacement for the tree. We hope to hear from you again in the future. Kind regards Natasha Afibel Customer Service
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some 3 weeks between order and delivery
Review of , following an experience of by GEORGE J. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 4/4 review. Just to let you know that we do advise our deliveries can take up to 7-10 working days as they are despatched from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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its quite a good site to browse around
Review of , following an experience of by ELIZABETH W.
Answer by afibel.comFlagDear Elizabeth Thank you for taking the time to leave us this good 4/5 review. I am pleased to hear that you found our website easy to navigate. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by ELIZABETH WFlagI only said what I found very true
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Great service, lovely items. Would give 5 stars but for cost to return items
Review of , following an experience of by LYNN C.
Answer by afibel.comFlagDear Lynn Thank you for taking the time to leave us this 4/5 review. I am pleased to hear that you have had a lovely service and like our items. We do recommend EVRI when returning items to us, their prices start from £2.99, however if you would need us to send a label and arrange this for you it will cost you £3.99 for this service. Thank you for your feedback. Kind regards Natasha Afibel Customer Service
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White top perfect fit
Review of , following an experience of by MONA W.
Answer by afibel.comFlagDear Mona Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The site is easy to navigate and I am very pleased with the goods I received.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate and that you are happy with your purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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nothing to say.
Review of , following an experience of by MARGARET B.
Answer by afibel.comFlagDear Margaret Thank you for taking the time to leave us this feedback. We would like to help you resolve any issues you may have experienced with your order. Please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this for you. Alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
Answer by MARGARET BFlagcustomer number 20571535 mrs margaret burfitt. 34 grenville road burnham on sea somerset ta8 2tl.
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Everything is of good quality and a good price. Plenty of choice, easy to order.
Review of , following an experience of by SYLVIA W.
Answer by afibel.comFlagDear Sylvia Thank you for taking the time to leave us this amazing 5/5 review. I am really pleased to hear that you are happy with all aspects of your recent order with Afibel. I will be sure to pass your feedback on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Lovely bras..really good fit.
Review of , following an experience of by PERCIVAL S.
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your purchase of the bras and they are a good fit. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very satisfied with this company
Review of , following an experience of by BARNES L.
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with all aspects of your recent purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very good quality true to size
Review of , following an experience of by GWYNETH E.
Answer by afibel.comFlagDear Gwyneth Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with the quality and size of your recent purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I love Afibel. Their products are extremely well made, sizes fit perfectly which is one of the main reasons I shop with them. They cater very well for smaller sizes and have a great choice of products. Their communication is first class and delivery is fast. I love receiving their gifts too. I can thoroughly recommend Afibel my go to company.
Review of , following an experience of by HEATHER B.
Answer by afibel.comFlagDear Heather Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to hear that you are happy with all aspects of your shopping experience with Afibel. I will be sure to pass your feedback on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Did not fit to size
Review of , following an experience of by NICHOLETTE D.
Answer by afibel.comFlagDear Nicholette Thank you for taking the time to leave us this feedback. I am sorry to hear that your order was not a good fit. If you would like to return your purchase, please click the following link to view our returns options: https://www.afibel.com/uk/guarantees Kind regards Nicola Afibel Customer Service
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I can find anything I need by just typing in tops, dresses or whatever I want.
Review of , following an experience of by PHOEBE K. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you find our website easy to navigate. I will be sure to pass your feedback on to our web team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by Phoebe KFlagThank You for the great fashion choice.
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All the clothes I have ordered from Ariel have a size issue.
Review of , following an experience of by SYLVIA L.
Answer by afibel.comFlagDear Sylvia Thank you for taking the time to leave us this feedback. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this for you. Alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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Excellent. Lovely and a perfect fit.
Review of , following an experience of by ELIZABETH D.
Answer by afibel.comFlagDear Elizabeth Thank you for taking the time to leave us this excellent 5/5 review. I am pleased to hear that you are happy with your recent purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Items (2) arrived on time, but one of them was really disappointing. Prices are fair. Not too much experience with this company so can't say if they bad or good really.
Review of , following an experience of by MARTINA S.
Answer by afibel.comFlagDear Martina Thank you for taking the time to leave us this good 3/5 review. I am pleased to hear that your order arrived in a timely manner however, | am sorry to hear that you were disappointed with one of your items. If you would like to arrange a return, please click the following link to view our return options https://www.afibel.com/uk/guarantees. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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0 I'm still waiting for my order! But had to put 1 star as you won't accept no stars but it's really is 0
Review of , following an experience of by JEAN W.
Answer by afibel.comFlagDear Jean Thank you for taking the time to leave us this feedback. I am sorry to hear that you have not received your order. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this for you. Alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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All good easy to navigate site . Only one offer can be used at a time
Review of , following an experience of by LYNDA P.
Answer by afibel.comFlagDear Lynda Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate. I can confirm that only one offer code can be used per order as per out terms and conditions. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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very good
Review of , following an experience of by CHRISTINE D.
Answer by afibel.comFlagDear Christine Thank you for taking the time to leave us this good 5/5 review. I am pleased to hear that you are happy with your recent purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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It is a nice Dress very serviceable for any occassion
Review of , following an experience of by LESLEY D.
Answer by afibel.comFlagDear Lesley Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent purchase of the dress and it is suitable for any occasion. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Quality trousers at a good price, will buy again from Afibel.
Review of , following an experience of by GWEN S.
Answer by afibel.comFlagDear Gwen Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with your recent purchase of the trousers. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Easy to order, acknowledged when complete, no complaints at all.
Review of , following an experience of by PHILIP R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer I am pleased to hear that you enjoyed your recent shopping experience with Afibel. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very happy with my shoes , great fit , look nice on , thanks.
Review of , following an experience of by LESLEY R.
Answer by afibel.comFlagDear Lesley I am pleased to hear that you are happy with your recent purchase and the shoes are a great fit. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I AM VERY SATISFIED WITH AFIBEL. VERY FAST DELIVERY.
Review of , following an experience of by FLORENCE A.
Answer by afibel.comFlagDear Florence Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you are satisfied with your recent order and with the prompt delivery service received via our couriers Evri. I will be sure to pass this feedback to them. We hope to hear from you again soon. Happy shopping. Kind regards Afi Afibel Customer Services
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The website is well designed and easy to navigate and purchase items. Customer services provide good communications concerning your order via Email. Dispatch seems a little slower than many online companies but Afibel is a reliable company and I remain confident that orders definitely will arrive.
Review of , following an experience of by VIRGINIA S.
Answer by afibel.comFlagDear Virginia Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with all aspects of your recent order. We do advise that our deliveries are within 7-10 working days as they are despatched from our warehouse in France, I pologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Great service, friendly staff
Review of , following an experience of by MEG M.
Answer by afibel.comFlagDear Meg Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to hear that you received great service from our friendly advisors when placing your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Clothing is of good quality,the delivery was as told
Review of , following an experience of by EMMETT W.
Answer by afibel.comFlagDear Emmett Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with the quality of our clothing and that your goods arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Great place to shop
Review of , following an experience of by NNEAMAKA O.
Answer by afibel.comFlagDear Nneamaka Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you enjoy shopping with Afibel. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Great service from phone order to delivery
Review of , following an experience of by JEANETTE J.
Answer by afibel.comFlagDear Jeanette Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to hear that you are happy with the recent service you received when placing your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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5 stars
Review of , following an experience of by VALERIE R.
Answer by afibel.comFlagDear Valerie Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Fantastic value lovely jumper
Review of , following an experience of by JANET H.
Answer by afibel.comFlagDear Janet Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your purchase of the jumper. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Fantastic value lovely jumper
Review of , following an experience of by JANET H.
Answer by afibel.comFlagDear Janet Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your purchase of the jumper. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Poor communication. Partial delivery. I had to do all the chasing.
Review of , following an experience of by JULIET O.
Answer by afibel.comFlagDear Juliet Thank you for taking the time to leave us this feedback. I am sorry to hear about the issues with your recent order. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this matter, alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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Seamless process from ordering to receipt of goods.
Review of , following an experience of by MAUREEN M.
Answer by afibel.comFlagDear Maureen Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with all aspects of your recent shopping experience with Afibel. I will be sure to pass your feedback on to our team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I am returning the product as it has a hole in the material
Review of , following an experience of by MANDY G.
Answer by afibel.comFlagDear Mandy Thank you for taking the time to leave us this feedback. I am sorry to hear about the issues with your recent order. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this matter, alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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Beautiful, fast, amazing service and good product). Thank you
Review of , following an experience of by ELENA C.
Answer by afibel.comFlagDear Elena Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to hear that you are happy with all aspects of your recent shopping experience with Afibel. I will be sure to pass your feedback to our teams. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Have not used this company before, but saw some shoes which I thought were lovely. Ordered and awaited their delivery. Ten days later they arrived via Evri which is usually very quick but of course that depends on when they receive them from Afibel. However they were too tight and hard around the edges making them impossible for me to wear. Returned 2 days after they arrived and 9 days later still waiting for confirmation of my refund.
Review of , following an experience of by LUCAS B. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this feedback. As our goods are despatched from our warehouse in France, we do advise that delivery can take 7-10 working days. Just to let you know it can take up to 14 days from the date of the return for the item to be received and processed in our warehouse. I apologise for the inconvenience of this. If you would like any further information, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this for you. Kind regards Nicola Afibel Customer Service
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Using the site is easier than it used to be. After looking at an article it goes back to the original place. Prices are competitive with other companies and there ia plenty of choice. Delivery is usually fairly quick.
Review of , following an experience of by GWYNETH M.
Answer by afibel.comFlagDear Gwyneth Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you found our website easy to navigate and you are happy with our prices, range and delivery times. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The site was easy to use. The despatch was slow.
Review of , following an experience of by JULIE P.
Answer by afibel.comFlagDear Julie Thank you for taking the time to leave us this good 3/5 review. I am pleased to hear that you found our website easy to navigate. Just to let you know, as our goods are despatched from our warehouse in France, we do advise that delivery can take 7-10 working days. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very happy with the item
Review of , following an experience of by STEPHANIE M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with your recent purchase. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Lovely quality and goid delivery time. Would use again.
Review of , following an experience of by CHRISTINA F.
Answer by afibel.comFlagDear Christina Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with the quality of our clothing and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very pleased
Review of , following an experience of by JANET W.
Answer by afibel.comFlagDear Janet Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with your order. I will be sure to pass your feedback on to our team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I really liked the items delivered but, in comparison with other deliveries from similar companies, the time from order to delivery was several days more
Review of , following an experience of by HEATHER L.
Answer by afibel.comFlagDear Heather Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with your recent order. As our goods are despatched from our warehouse in France, we do advise that delivery can take 7-10 working days. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Clothes always good quality.
Review of , following an experience of by LORETTA L.
Answer by afibel.comFlagDear Loretta Thank you for taking the time to leave us this fantastic 4/5 review. I am pleased to hear that you are happy with the quality of our clothing. I will be sure to pass your feedback on to our marketing team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel customer Service
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speedy delivery and efficient service.
Review of , following an experience of by DUNCAN H. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with the service your have received and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Sizing poor. Material good quality
Review of , following an experience of by ANNE M.
Answer by afibel.comFlagDear Anne Thank you for taking the time to leave us this good 3/5 review. I am pleased to hear that you are happy with the quality of our clothing however, I am sorry to hear that you are unhappy with the sizing. Please refer to our size guide which can be found here https://www.afibel.com/uk/size-guide-women-s-top. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Product is first class and sale price also. The site was difficult to use confusing at some point indicating if I spent over £60.00 I would receive free delivery then it failed to register when I tried to apply it. Also I was unable to use the welcome discount despite it saying it could be used on my next order after I received it by email. I understand rules apply but it needs to be clear what conditions if any exist, if it applies only to full price items only. These all concern a purchaser as the end price of an item includes a delivery amount. The adviser I contacted was most helpful and suggested that I call her if I had any issues or needed assistance to place the order.
Review of , following an experience of by ROBERT A.
Answer by afibel.comFlagDear Robert Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with the quality and price of our clothing. However, I am sorry to hear that you experienced an issue when applying your welcome offer. Any offers such as free delivery, free gifts and discounts are determined by the privilege code or offer code that is applied to the order. This can be found on the order form or email that accompanied the promotion. Only one code can be claimed per order and discount vouchers can only be used on full priced items as stated in the terms and conditions. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by ROBERT AFlagThank you for getting in touch and I am very happy to say I have now placed my third order and without any issue. I look forward to receiving the items. Best regards
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Very satisfied, lovely skirt fits perfectly good price and excellent customer service.
Review of , following an experience of by MARGUERITE S.
Answer by afibel.comFlagDear Marguerite Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to hear that you are happy with all aspects of your recent order and that the skirt fits perfectly. I will be sure to pass your feedback on to our teams who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very good delivery service
Review of , following an experience of by IAN R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that your order arrived in a timely manner, and you are happy with the service you received from our courier service. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Speedy delivery.
Review of , following an experience of by ANN P.
Answer by afibel.comFlagDear Ann Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you received your order in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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very good
Review of , following an experience of by BARBARA B.
Answer by afibel.comFlagDear Barbara Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Have to wait too long for delivery
Review of , following an experience of by SUSANNE W.
Answer by afibel.comFlagDear Susanne Thank you for taking the time to leave us this 4/5 review. I am sorry to hear that you feel our delivery time is too long. Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Loved my item & purchasing it was simple however tracking the order was not so good. Once I’d placed my order I could not track when it might be delivered & only got a message 3 hours before it was about to be delivered. Fortunately I was home that day &could quite easily missed it
Review of , following an experience of by PAMELA B.
Answer by afibel.comFlagDear Pamela Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with your purchase, and it was simple to order. However, I am sorry to hear that you were unable to track the progress of your order. If you would like to track the progress of any future orders, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode so we can then look into this matter for you. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Cardigan advertised in the tv magazine, ordered it for my wife and it fitted perfect, very pleased with it.
Review of , following an experience of by COLIN C.
Answer by afibel.comFlagDear Colin Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your order and the cardigan fitted your wife well. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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All very good.
Review of , following an experience of by JENNIFER C.
Answer by afibel.comFlagDear Jennifer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Delivered on time and to my requirements.
Review of , following an experience of by JEAN S.
Answer by afibel.comFlagDear Jean Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with your order and that the goods arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I was very impressed with the goods I received.
Review of , following an experience of by HOLLIE G. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer service
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Lovely quality items. True to size. Good delivery time.
Review of , following an experience of by CHRISTINA F.
Answer by afibel.comFlagDear Christina Thank you for taking the time to leave us this loverly 5/5 review. I am pleased to hear that you are happy with the quality and fit of our clothing and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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navigation of site good and items arrive within time scale.
Review of , following an experience of by GWEN H.
Answer by afibel.comFlagDear Gwen Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you found our website easy to navigate and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I have had these nightdresses before and find them very comfortable and good quality
Review of , following an experience of by KIRSTEN B. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with your nightdress' as they are comfortable and of a good quality. I will be sure to pass your feedback on to our marketing team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Brochure arrived so I was then able to explore items more closely. Website easy to use. Didn’t have to wait too long for delivery. Well packaged clothes
Review of , following an experience of by CYNTHIA E.
Answer by afibel.comFlagDear Cynthia Thank you for taking the time to leave us this brilliant 4/5 review. I am pleased to hear that you are happy with every aspect of your recent shopping experience. I will be sure to pass your feedback on to our teams who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The site is easy to use and is great when I am looking for something special or specific.
Review of , following an experience of by MILLIE D. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate. I will be sure to pass your feedback on to our web team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Waited for a while as unavailable. Came in the end wondered if it would. Items very good, pleased with them.
Review of , following an experience of by KAREN R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 4/5 review. I am pleased to hear that you are pleased with your purchase however, I am sorry to hear that there was a delay on receiving the order as the items were out of stock. I apologise for any inconvenience this may have caused. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Aibel Customer Service
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Good things in the sale but full price a bit expensive.
Review of , following an experience of by PETE P. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this good 5/5 review. I am pleased to hear that you are happy with the quality of our clothing and that your goods were purchased at a good price in our sale. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Easy to use site, clothes displayed very well.
Review of , following an experience of by LILLIAN M.
Answer by afibel.comFlagDear Lillian Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate when placing your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by LILLIAN MFlagThank you.
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Saw the skirt, loved it. Ordered it. Heard that it would be delivered on given date. It arrived a whole week later. The event I wanted skirt for had been and gone. Very disappointed, to return was going to cost me, already charge for delivery. Will not use this service again.
Review of , following an experience of by PATRICK H. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this feedback. I am sorry to hear about the issues with your recent order. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this matter, alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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The parcel arrived promptly on time.
Review of , following an experience of by LORNA R.
Answer by afibel.comFlagDear Lorna Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that your parcel was received in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Products are very good
Review of , following an experience of by MAUREEN G.
Answer by afibel.comFlagDear Maureen Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with your purchase and you feel our products are of a good standard. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Quick delivery and very pleased, thanks
Review of , following an experience of by GILL W.
Answer by afibel.comFlagDear Gill I am pleased to hear that you are happy with your recent order and the goods arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very disappointed with the new size not much good to you if you are 16 you go to 18/20 witch is just to big you would see from my orders l have returned and payed all that postage for nothing I will not be ordering anymore from that size range very unhappy
Review of , following an experience of by JASON H. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this feedback. I am sorry to hear about the issues with your recent order. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this matter, alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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I find the Afibel site very easy to navigate and very easy to find what I am looking for.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate. I will be sure to pass your feedback on to our web team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good
Review of , following an experience of by ANGELA C.
Answer by afibel.comFlagDear Angela Thank you for taking the time to leave us this good 5/5 review. I am pleased to hear that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Happy with delivery
Review of , following an experience of by ELIZABETH R.
Answer by afibel.comFlagDear Elizabeth Thank you for taking the time to leave us this good 3/5 review. I am pleased to hear that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good service plenty of choice to chose from usually a good fit sone times sloe delivery
Review of , following an experience of by GWYNETH E.
Answer by afibel.comFlagDear Gwyneth Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with all aspects of your recent purchase. Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Very easy site to navigate so I ordered on line and the blouse arrived within three days.
Review of , following an experience of by GILLIAN W.
Answer by afibel.comFlagDear Gillian Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you found our website easy to navigate and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The order is a lot quicker coming
Review of , following an experience of by MARY G.
Answer by afibel.comFlagDear Mary Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The two zipped cardigans are made of lovely soft material, they look really smart on and was sold at an affordable price. The delivery time was good.
Review of , following an experience of by MADELINE B.
Answer by afibel.comFlagDear Madeline Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to hear that you are happy with the quality and price of the cardigans and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good service, Nice range of acceptable price items. Easy order and return system
Review of , following an experience of by SUE S.
Answer by afibel.comFlagDear Sue Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you are happy with all aspects of your recent order. I will be sure to pass your feedback on to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The clothing was of a good standard, delivered in good condition. Delivery was good, many thanks
Review of , following an experience of by AN W.
Answer by afibel.comFlagDear An Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with your recent order and that it arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I have shopped with Afibel in the past and find their products to be of excellent quality, particularly in knitwear. Their free gifts are also of excellent quality but shoppers should be advised to go up a size or two as European sizing tends to be cut smaller than that of the UK. Otherwise, a very good company to buy from.
Review of , following an experience of by KAREN J.
Answer by afibel.comFlagDear Karen Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with the quality of our clothing and our free gifts. I will be sure to pass your feedback on to our marketing team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Usually I am very pleased with Afibel but my recent order is very disappointing. I will have to return it. It took 12 days for my order to be delivered. All the items are too big for me although I was careful to check sizing.
Review of , following an experience of by PATRICK J. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear customer Thank you for taking the time to leave us this feedback. I am sorry to hear that you need to return your order on this occasion due to the sizing. Please see the following link to view our returns guide: https://www.afibel.com/uk/guarantees Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Excellent service and quality products. Reliable and trusted.
Review of , following an experience of by NORMA K.
Answer by afibel.comFlagDear Norma Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with the quality of our clothing and also the service you received when placing your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Good offer of 40 % reduction if buying 2 items . I took advantage. Delivery took 2 weeks but goods are as I expected
Review of , following an experience of by JULIE B.
Answer by afibel.comFlagDear Julie Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with the quality and price of your recent order. Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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I have been ordering most of my clothes from Afibel for many years now and during all that time, I think I have only returned one item, which didn’t suit me. Everything else has been comfortable and quite often admired.
Review of , following an experience of by ELIZABETH K.
Answer by afibel.comFlagDear Elizabeth Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are happy with the quality and comfort of our clothing. I will be sure to pass your feedback on to our marketing team who will be delighted. As a valued customer, we hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Goods in stock, packaged with care, nice quality items.
Review of , following an experience of by SUSAN P.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to hear that you are happy with the quality of our clothing and that your order was packed well. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Lovely quality purple cost Fits well Quick delivery
Review of , following an experience of by SUSAN S.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this 5/5 review. I am pleased to hear that you are happy with the quality of our clothing and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Excellent company deliveries very prompt and items of very good standard.
Review of , following an experience of by NORMA I.
Answer by afibel.comFlagDear Norma Thank you for taking the time to leave us this fantastic 5/5 review. I am so pleased to hear that you are happy with the quality of our clothing and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by NORMA IFlagNo problem as your clothing is of good material and arrives promptly.
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I found the site easy order came well packaged I am pleased with the items I bought and will use this site to order again
Review of , following an experience of by BARBARA S.
Answer by afibel.comFlagDear Barbara Thank you for taking the time to leave us this brilliant 5/5 review. I am pleased to hear that you found our website easy to navigate and that you are happy with your recent order. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by BARBARA SFlagThank you
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Slow delivery
Review of , following an experience of by DEBRA C.
Answer by afibel.comFlagDear Debra Thank you for taking the time to leave us this 4/5 review. I am sorry to hear that you feel our deliveries are a little slow. Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Bad bad bad I’m not happy at all I won’t recommend you to anyone ☹️☹️☹️
Review of , following an experience of by MARIE B.
Answer by afibel.comFlagDear Marie Thank you for taking the time to leave us this feedback. I am sorry to hear that you are unhappy with our service. We would like to help you resolve this matter, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address including postcode we can then look into this matter, alternatively, please call us on 0330 123 1293 where one of our advisors will be happy to help. Kind regards Nicola Afibel Customer Service
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My ordered items received well packaged & quite speedily.
Review of , following an experience of by PAM C.
Answer by afibel.comFlagDear Pam Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you have received your order and that it was delivered in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Site easy to use and goods arrived in good time
Review of , following an experience of by CYNTHIA S.
Answer by afibel.comFlagDear Cynthia Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate and that your order arrived in a timely manner. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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over all everything was very good
Review of , following an experience of by MONA W.
Answer by afibel.comFlagDear Mona Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you are happy with all aspects of your recent purchase. I will be sure to pass your feedback to our team who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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So easy to navigate
Review of , following an experience of by LYNNE P H.
Answer by afibel.comFlagDear Lynne Thank you for taking the time to leave us this great 5/5 review. I am pleased to hear that you found our website easy to navigate. I will be sure to pass your feedback on to our web team. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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The products were really of good quality, the only reason for a 4 star was because of the time it took to be delivered.
Review of , following an experience of by COLIN W.
Answer by afibel.comFlagDear Colin Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with the goods you ordered. Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Quality items but I find the sizes a bit confusing, sometimes items are too big as it is advised that customers try a size larger than they normally wear. I have no concerns with the service provided from the company and they keep you updated on deliveries and returns.
Review of , following an experience of by ILIFFE H.
Answer by afibel.comFlagDear Iliffe Thank you for taking the time to leave us this great 4/5 review. I am pleased to hear that you are happy with the quality of our clothing however, I am sorry to hear that you are confused with our sizing. To help in the future, please click the following link to view our size guide: https://www.afibel.com/uk/size-guide-women-s-top. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Delivery takes to long.
Review of , following an experience of by BERYL V.
Answer by afibel.comFlagDear Beryl Thank you for taking the time to leave us this feedback. I am sorry you feel our deliveries take too long to reach you. Just to let you know we advise deliveries can take up to 7-10 working days as they are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
Answer by BERYL VFlagI don't think so
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Great range of items, and generous in sizing. Site usually offers something different and there are always offers.
Review of , following an experience of by BARARA JEAN S.
Answer by afibel.comFlagDear Barbara Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to hear that you are happy with every aspect of your recent shopping experience with us. I will be sure to pass your feedback on to our teams who will be delighted. We hope to hear from you again in the future. Happy shopping! Kind regards Nicola Afibel Customer Service
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Really warm, cosy and comfy. Surprisingly light weight so easy to wear without a heavy weight pulling you down.
Review of , following an experience of by JEAN B.
Answer by afibel.comFlagDear Jean Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to hear that you are very happy with your recent purchase and that it is warm and comfortable. We hope to hear from you again in the future. happy shopping! Kind regards Nicola Afibel Customer Service
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