Customer reviews
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Very good
Review of , following an experience of by E C.
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with Afibel and we hope this continues in the future. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The site is easy to navigate. The quality and range of the goods is excellent.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality and range of our goods. We are also happy to hear that you have found our website easy to navigate. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very pleased with coat and delivery. Thanks
Review of , following an experience of by KATHLEEN F.
Answer by afibel.comFlagDear Kathleen, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the coat you have ordered and that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I am always pleased with the clothing I have orderd
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are always pleased with the goods that you have ordered with us, we hope this continues and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The knitted jackets were of good quality material, and the price was affordable. Delivery times were as forecasted.
Review of , following an experience of by MADELINE B.
Answer by afibel.comFlagDear Madeline, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased of the material and the price of our knitted jackets. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I am always pleased with Afibel when I order from them, It never takes long for a delivery.
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the orders that you have received from us, and that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
Answer by SHIRLEY WFlagthe only thing that I'm not pleased with is Evri, some of them do not ring the bell they just leave the parcel on the door, even if it's raining. Our house is very close to the road, so anybodycould come and take it.
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An efficient company with some very nicely designed clothes.
Review of , following an experience of by DIANA W.
Answer by afibel.comFlagDear Diana, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and that you are pleased with the design of our clothes. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Slow dispatch. Too many emails before I'd even received my first order
Review of , following an experience of by JAMIE M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this review. I apologise that the dispatch for your order was slow. We do give a timescale of 7-10 working days for delivery. If you could send an email to service@afibel.co.uk regarding the emails that you are receiving and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
Answer by Jamie MFlagI have already unsubscribed from receiving offers ect.
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Very pleased with the quality of Afibel clothing - one of the best companies in that respect that I know.
Review of , following an experience of by MIRIAM B.
Answer by afibel.comFlagDear Miriam, Thank you for taking the time to leave us this 5 star review. We are glad to hear that you are pleased with the quality of our clothing, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good service,easy to make orders.
Review of , following an experience of by STEVEN K.
Answer by afibel.comFlagDear Steven, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and that you have found us easy to order with. Happy shopping and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I found what I was looking for easily and the delivery and service were excellent. However the slipper I chose although a good fit were rather uncomfortable under my feet.. The base was rather lumpy after wearing them for 24/48 hours I did not feel comfortable returning them and actually needed them as I could not find any more in the correct size. They have settled down a little but will have to do until I can find some more in my size.
Review of , following an experience of by ANGELINE B.
Answer by afibel.comFlagDear Angeline, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the delivery from our trusted courier Evri. However, I am sorry to hear that you have found the slippers to be uncomfortable. If you are wanting any more information please send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
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very good
Review of , following an experience of by JOAN B.
Answer by afibel.comFlagDear Joan, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with Afibel and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The gift was well received and liked.
Review of , following an experience of by ISABELLE P. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the gift and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I found the whole experience outdated and confusing. I ordered 1 pair of trousers in my usual size on the 15th of February. Paid by debit card. I received an email from a third party payment provider to verify the amount, nothing from Afibel. After a week of no parcel and no email, i checked the account. It had the order duplicated on the 15th and 16th and both were showing dispatched. I emailed Afibel on the 21st as there is no chat facility. I gota reply saying orders take 10 working days and my order wasn't placed until the 16th.I received the trousers after 8 days and they were at least 2 sizes too small.
Review of , following an experience of by EVELYN R.
Answer by afibel.comFlagDear Evelyn, Thank you for taking the time to leave us this review. I am sorry to hear that you have had this trouble with your order. Unless the order is placed by the internet you will not receive an email confirmation from us. In regards to your order if you would like more information if you could send an email to service@afibel.co.uk or contact us on our customer service line on 0330 123 1293 and we will be able to go into more detail, lines are open Monday to Saturday, from 8am to 7pm. Kind Regards, Jacob Afibel Customer Service
Answer by EVELYN RFlagMy order was placed on the internet.
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site easy to negotiate & good ordering
Review of , following an experience of by ANDY M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have found our website easy to negotiate and you are pleased with your order. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Quality products and reasonable pricing.
Review of , following an experience of by STEVE P.
Answer by afibel.comFlagDear Steve, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the quality and the price of our goods. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Item sent was not whot I order in size so was to small.
Review of , following an experience of by MELANIE P.
Answer by afibel.comFlagDear Melanie, Thank you for taking the time to leave us this review. We are sorry to hear that you received the wrong size of the item that you ordered. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
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I was buying the items on behalf of someone else Having placed the order on 28/2/24.. the order was not processed until 5/3/24 But you took my money on the 28/2/24! The whole process took far longer than was expected Processes need looking at to provide a better customer service Thank you
Review of , following an experience of by LYNN G.
Answer by afibel.comFlagDear Lynn, Thank you for taking the time to leave us this review. We are sorry to hear that you have had this issue regarding your order. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
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Delivery could be a Little quicker and a bit pricey but if it’s in the sale then not so bad
Review of , following an experience of by JACKIE W.
Answer by afibel.comFlagDear Jackie, Thank you for taking the time to leave us this great 4 star review. We are sorry to hear that the delivery has been slow from our trusted courier Evri, we do give a timescale of 7-10 working days as the goods are dispatched from France. We are also sorry to hear that you have found our goods to be a pricey and this will be passed to our improvement team. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Far too slow
Review of , following an experience of by MAX A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this review. We are sorry to hear that delivery of the goods has been slow, we do give a timescale of 7-10 working days (not including weekends or bank holidays) for delivery from our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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Easy to order, arrives on time. Well packed, well made, good fit. What else can I say?
Review of , following an experience of by ANNE S.
Answer by afibel.comFlagDear Anne, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have found us easy to order with and that you are pleased with the goods ordered. We are also glad to hear that you are pleased with the service from our trusted courier Evri and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Satisfied with everything
Review of , following an experience of by ANNE T.
Answer by afibel.comFlagDear Anne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are satisfied with everything and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I loved the 2!tips that I bought lately and yes I would recommend abifel.
Review of , following an experience of by ANITA K.
Answer by afibel.comFlagDear Anita, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the goods ordered, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good quality
Review of , following an experience of by EVELINE C.
Answer by afibel.comFlagDear Eveline, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the quality of our goods and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
Answer by EVELINE CFlagYour welcome
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The website is easy to use and it is easy to pay. Delivery is quick and the items are well packaged. I would recommend this company.
Review of , following an experience of by CAROL B.
Answer by afibel.comFlagDear Carol, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found our website easy to use and that it was easy to make a payment. We are also glad to hear that you are pleased with the service and delivery from our trusted Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Order placed on the 10th. Email eventually from Afibel claimed order placed on 15th. Delivery eventually on 18th or 19th (can't remember which). 8 or 9 days for delivery for an item in stock is very long when Amazon can do next day. My email to them in the intermim enquiring about delivery went unanswered.
Review of , following an experience of by SUE G.
Answer by afibel.comFlagDear Sue, Thank you for taking the time to leave us this review. As our goods are dispatched from our warehouse in France it can take up to 7-10 working days (not including weekends or bank holidays) to receive the items. If you have any queries please send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
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Like their styles for the more mature age but still fashionable
Review of , following an experience of by KAREN R.
Answer by afibel.comFlagDear Karen Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased the style of our products and we look forward to hearing from you again soon. Kind Regards Jacob Afibel Customer Service
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Mediocre products, slightly overpriced. Uses Evri for delivery who are dreadful, causing problems on a simple function. Probably wont use again, but tolerable if you want their products.
Review of , following an experience of by MARK W.
Answer by afibel.comFlagDear Mark, Thank you for taking the time to leave us this review. We are sorry to hear that you are not pleased with our products and the service provided by our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
Answer by MARK WFlagTwo issues, the nighties bougght for my mother seem to be of the cheapest cotton that may not stand up to the required qashing and use as she is bed boud. That is the risk of buying on line. Secondly, I have never had an issue free delivery from Evri, and this time was no exception. I stayed in to await the delivery but it was like the driver slipped in ninja style and left, and I was not aware he had been. The fuss then for the re delivery.. no way of contacting or speaking iwth a human being, and why they did not simply leave the parcel as requested by the front door. Just irritating and un necessary. I have amazon deliveries all the time, never an issue. Evri just seem to have a non customer focus which detracts from the buying eperience with you.
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Very Very happy with the service
Review of , following an experience of by BRUCE G. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are very happy with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The sizing is the problem Varies from one item to another need to order 3 items in different sizes to try and get a better fit
Review of , following an experience of by ALICE M. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 3 star review. We have taken your feedback on board and I have passed this to our improvement team and we will investigate this further. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
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excellent . very good products as always
Review of , following an experience of by ELIZABETH W.
Answer by afibel.comFlagDear Elizabeth, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the products you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very good
Review of , following an experience of by JUNE R.
Answer by afibel.comFlagDear June, Thank you for taking the time to leave this fantastic 5 star review. We are glad that you have found Afibel very good and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Sent the wrong size Was going in hospital and couldn't reorder in time.
Review of , following an experience of by JACQUELINE G.
Answer by afibel.comFlagDear Jacqueline, Thank you for taking the time to leave us this 3 star review. We are sorry to hear that you received the wrong size item. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
Answer by JACQUELINE GFlagWas due to go into hospital for major surgery with no time to spare planning. Ordered goods in size I needed to receive wrong size. Was extremely disappointed.
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Unfortunately there is a 5 week wait for this item, which I have accepted. Therefore I cannot comment on the garment as I haven't received it yet.
Review of , following an experience of by GLADYS J.
Answer by afibel.comFlagDear Gladys, Thank you for taking the time to leave us this 4 star review. We appreciate your patience in waiting for the out of stock item, once this item has returned back in stock this will be dispatched and will be 7-10 working days for delivery. Kind Regards, Jacob Afibel Customer Service
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Easy to order and prompt delivery size is OK and colour of garment true
Review of , following an experience of by SUE G.
Answer by afibel.comFlagDear Sue, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the colour of the garment ordered and that you found the sizing to be ok. We are also glad to hear that you found us easy to order with and that your order was delivered promptly by our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Site easy to use. Delivery slightly slow. Unfortunately had to send these items back as not good fits.
Review of , following an experience of by ANGELA R.
Answer by afibel.comFlagDear Angela, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you found our website easy to use, however, we are sorry to hear that the delivery was slow and that you have had to return your goods as there were not a good fit. We do give a timescale of 7-10 working days for delivery. Kind Regards, Jacob Afibel Customer Service
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Quick despatch of item and efficient service.
Review of , following an experience of by MARGARET R.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have received your order in a timely manner and that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Parcel arrived on time although there was a rather long gap between rider and notification of delivery
Review of , following an experience of by WENDY V.
Answer by afibel.comFlagDear Wendy, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have received your order on time. We are sorry to hear that there was a delay between the rider and the notification for delivery. There can be a slight delay on the Evri website. Kind Regards, Jacob Afibel Customer Service
Answer by WENDY VFlagPredictive text changed ORDER into RIDER! Which changes the sense of what I wrote
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Very easy to order lovely items good quality
Review of , following an experience of by DIANE R.
Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our products and we are also pleased that you found us easy to order with. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very happy with purchase, delivery could be quicker
Review of , following an experience of by JANET W.
Answer by afibel.comFlagDear Janet, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with your purchase. Unfortunately, as our goods are delivered from our warehouse in France it can take up to 7-10 working days for delivery. Kind Regards, Jacob Afibel Customer Service
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Everything was good!
Review of , following an experience of by MOLLY K.
Answer by afibel.comFlagDear Molly, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with everything and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Have no complaints. Always excellent service.
Review of , following an experience of by MARRILYN N.
Answer by afibel.comFlagDear Marrilyn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have no complaints with us and that you have found our service excellent as we do try our best to ensure that you have the best shopping experience with Afibel. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Afibel has.come up trumps again. Fast delivery and I'm delighted with my jumper once again bought on special offer. To date never been disappointed
Review of , following an experience of by FELICITY S.
Answer by afibel.comFlagDear Felicity, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you pleased with your order of the jumper and that you have received your order in a timely manner from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Purchased two new jumpers, which fit nicely are very soft and comfortable. Delivery was as promised when I purchased them and from ordering to wearing everything was as I would expect.
Review of , following an experience of by PAULINE K.
Answer by afibel.comFlagDear Pauline, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the jumpers ordered and have found them to fit well and be comfortable. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was so disappointed with my first purchase at Afibel. I ordered a size 28 Houndstooth jacket. It was beautiful - the quality was brilliant. They sent me a size 26 which was too small. But in speaking to customer service I was told they had a size 30. Why not email me when I ordered explaining the situation. So i emailed customer service and they said they would exchange the jacket. I returned it and now they won't exhange it. I was told to order it again. But its gone up £15 !!!!!!Never again will I order from them. Terrible customer service.
Review of , following an experience of by CATHERINE W.
Answer by afibel.comFlagDear Catherine, Thank you for taking the time to leave us this review. I am sorry to hear that you have had these issues regarding your order of the Houndstooth jacket. We appreciate this feedback and I have passed this to the relevant department. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
Answer by CATHERINE WFlagJacob,it you guys were truly sorry you would have sorted it in the numerous emails we had. I have an enormous email thread to prove. Not one person actually ever offered a solution that they upheld. I was offered an exchange but when I emailed they refused.
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Prompt delivery Good products
Review of , following an experience of by ELIZABETH P.
Answer by afibel.comFlagDear Elizabeth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with our products and have received your order promptly from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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Product as described, very happy with purchase, delivery good.
Review of , following an experience of by SHONA C.
Answer by afibel.comFlagDear Shona, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the goods purchased and that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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Good service
Review of , following an experience of by SUSANNE W.
Answer by afibel.comFlagDear Susanne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
Answer by SUSANNE WFlagI bought slippers from you, size 7 which should have been slightly too large but bought a size up to accommodate a ligament injury in my left foot. However they just about fit but should really be too large. Not worth while returning as they were purchased in your sale but disappointing none the less.
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I have no problems with any issues
Review of , following an experience of by JANET P.
Answer by afibel.comFlagDear Janet, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have had no problems or issues with us and we hope this continues in the future. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Site easy to navigate, good quality item delivered on time
Review of , following an experience of by ELIZABETH T.
Answer by afibel.comFlagDear Elizabeth, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you found our website easy to navigate and that you found our goods to be of good quality and that is was delivered on time from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very easy to navigate the site with very helpful descriptions. Keep up the good work Afibel Team. Like the short lengths of some items. I usually need 25 inch and find it hard to find thanks for this.
Review of , following an experience of by LYNNE P H.
Answer by afibel.comFlagDear Lynne, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the service we provided regarding your order and we are also glad to hear that you are pleased with the shorter lengths of some of our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Colour and size absolutely perfect.
Review of , following an experience of by DAVID W.
Answer by afibel.comFlagDear David, Thank you for taking the time to leave this fantastic 5 star review. We are glad to hear that you have found the size and colour to be perfect. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good quality and good delivery.
Review of , following an experience of by GWENDOLINE B.
Answer by afibel.comFlagDear Gwendoline, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the quality of your order. We are also glad to hear that you are pleased with the delivery and the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer
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They kept me up to date when they hadn't been able to send on the original date and didn't charge for item until it was sent out
Review of , following an experience of by MRS S W.
Answer by afibel.comFlagDear Mrs S, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service for you out of stock item. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The order was well packaged and arrived safely within a few days. The items were true to the description.
Review of , following an experience of by MARGARET R.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with your order. We are also glad to hear that you are pleased with the delivery and the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good value jumpers,delivery good
Review of , following an experience of by GLORIA J.
Answer by afibel.comFlagDear Gloria, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the jumpers that you have ordered and have found them to be good value. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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I was pleased with the item I ordered
Review of , following an experience of by CHRISTINE F.
Answer by afibel.comFlagDear Christine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the item that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I have always found Afibel to be an excellent firm which supplies top quality items at sensible prices. The range is fabulous, while their service/delivery is completely reliable. I can most certainly recommend them.
Review of , following an experience of by CHRISTINA B.
Answer by afibel.comFlagDear Christina, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with our service and the goods that you have ordered. We are also glad to hear that you are pleased with the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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A company of high standards and unique and affordable products Highly Recommend
Review of , following an experience of by IRVING H.
Answer by afibel.comFlagDear Irving, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are very pleased with your order and find our goods affordable. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was satisfied with my order but was a little while before receiving conformation that it had been received
Review of , following an experience of by SUZANNE W.
Answer by afibel.comFlagDear Suzanne, Thank you for taking the time to leave us this us this brilliant 5 star review. We are glad to hear that you are pleased with your order. However, as our goods are dispatched from France it can take up to 7-10 working days to receive your order and a couple of days for Evri to update their system to confirm they have received your order. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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EXcellent service, great chice of clothing and all very well made in beautiful fabrics.
Review of , following an experience of by ALISON H.
Answer by afibel.comFlagDear Alison, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and that you are happy with the choice and fabric of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Order arrived promptly and in good condition. I am very pleased with the product.
Review of , following an experience of by LEONIE T.
Answer by afibel.comFlagDear Leonie Thank you for taking the time to leave us this amazinf 5/5 review. I am very pleased to read you are happy with your recent purchase and this arrived in a timely manner. I look forward to hearing from you again soon. Happy shopping. Kind Regards, Afi Afibel Customer Service
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Satisfied with order because I’ve had this product years ago.
Review of , following an experience of by ROXANNE O. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are satisfied with your order and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Quite expensive on the whole. Quality of leggings ot as good a previous pairs with be bought
Review of , following an experience of by LAUREN S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 3 star review. We are sorry to hear that you have found our goods to be quite expensive, however, we are glad to hear that you are pleased with the quality of the leggings that you have bought. Kind Regards, Jacob Afibel Customer Service
Answer by Lauren SFlagI said quality not as good!
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I find the online site quite difficult to negotiate, especially getting the discount code correct for each offer. I do like the special offers in the postal catalogue.
Review of , following an experience of by CAROLINE P. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. I am sorry to hear that you have had trouble negotiating our website, if you could send an email to service@afibel.co.uk and we will investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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The purple gilet is great for an extra layer of warmth when knitting for charity- hours of it. Just what I needed.
Review of , following an experience of by RUTH J.
Answer by afibel.comFlagDear Ruth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are please pleased with the purple gilet that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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again my order was delivered to the incorrect address - 1 place 4 separate orders, and each order went to wrong delivery address. Even after many telephone calls and emails. Very reluctant to place an order via my on-line account
Review of , following an experience of by TRACY R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that your order has been delivered to the wrong address from our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will investigate this further for you. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service
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Great slippers perfect for my elderly mother
Review of , following an experience of by ALISON F.
Answer by afibel.comFlagDear Alison, Thank you for taking the time to leave us this fantastic 5 star review. We are very glad to hear that your mother is pleased with the slippers that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent service
Review of , following an experience of by MARGRETTA H.
Answer by afibel.comFlagDear Margretta, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are happy with our service, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was pleased with what I bought and also pleased with the fit. Not many sites will do a size 8 for mature ladies - they seem to assume we are all bigger sizes and I can get them from Afibel. Even 6 to 8.
Review of , following an experience of by ANN F.
Answer by afibel.comFlagDear Ann, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with the goods that you have bought and that you are happy withthe sizing of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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i am satisfied with orders i have place
Review of , following an experience of by JANNINE T.
Answer by afibel.comFlagDear Jannine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that your are pleased with the goods that you have ordered with us and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I use Afibel for tops and trousers as the tops are usually different from other companies and the trousers are just the right length.
Review of , following an experience of by PENNY R.
Answer by afibel.comFlagDear Penny, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us and that the trousers are the right length for you. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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this bra was such a good fit iordered another one
Review of , following an experience of by GORDON J. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that the bra that you order is a good fit and that you have ordered another one. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Dreadful didn’t receive item as Afibrl chose to use the most unreliable dreadful courier service who returned my parcel as too much trouble to deliver it won’t be ordering anything else
Review of , following an experience of by AMANDA D.
Answer by afibel.comFlagDear Amanda, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that you have not received your order from our trusted courier Evri. If you could send an email to serivce@afibel.co.uk and we will be able to investigate this further for you. I am sorry for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
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Very happy with purchase which was well packaged. However the courier service was appalling. They did not turn up on the allocated date despite my staying in all day. I was then given another delivery date but the courier arrived on yet a different day! It was very lucky I happened to be in. What is the point of being given a delivery date when the courier turns up as and when?
Review of , following an experience of by MELODY H.
Answer by afibel.comFlagDear Melody, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with the goods ordered. However, we are sorry to hear that you have had trouble with our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
Answer by MELODY HFlagWhere are my two black bralets ordered over two weeks ago.
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The navigation was good,the delivery was fine.the return was rated 5 stars.
Review of , following an experience of by PATRICIA W.
Answer by afibel.comFlagDear Patricia, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that you have had to return our goods, if you could send an email to service@afibel.co.uk with any issues that you have and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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Recently discovered this company, good communication to customers I.e. confirmation of order, details of when item sent out with tracking reference. Good choice of products, description of product good giving lengths of garments, delivery fairly quick.
Review of , following an experience of by ANNE C.
Answer by afibel.comFlagDear Anne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and that you have received your order quickly from our trusted courier Evri. We are also glad to hear that you are pleased with our goods that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I love shopping at Afibel. Everything is so stylish and excellent quality. Always very pleased with my orders.
Review of , following an experience of by CAROLE C.
Answer by afibel.comFlagDear Carole, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you love shopping with us and that you are pleased with the goods that you have ordered with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Quality of clothing is v.good however, sizing is not consistent. on my last order i had 2 x jackets size 18, 1 x jumper 16/18 and 1 x tunic 16/18. The jackets i could have had a size smaller, the jumper is fine but the tunic is a very very snug fit.
Review of , following an experience of by LYN M.
Answer by afibel.comFlagDear Lyn, Thank you for taking the time to leave us this 3 star review. We are glad to hear that you are happy with the quality of our goods, however, we are sorry to hear that you find our sizes inconsistent. If you could send us an email to service@afibel.co.uk and we will investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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I have been using Afibel for some years now, very satisfied with quality of all ladies fashions received. Service is not always the quickest but all orders have been delivered safely & progress updates regularly received.
Review of , following an experience of by MARILYN G.
Answer by afibel.comFlagDear Marilyn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us over the years. We are also glad to hear that your orders have been received safety from our trusted courier Evri, we do give a timescale of 7-10 working days for delivery as our goods are dispatched from our warehouse in France. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Happy with the quality and price of the clothes, not keen all day bumf that comes with the magazine
Review of , following an experience of by STEVE C.
Answer by afibel.comFlagDear Steve, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are happy with the quality and price of the items. We are sorry to hear that you are not keen on our magazines if you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
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Product well known and used for years
Review of , following an experience of by BARBARA T.
Answer by afibel.comFlagDear Barbara, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with your orders and our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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could be quicker getting the orders shipped
Review of , following an experience of by MAUREEN B.
Answer by afibel.comFlagDear Maureen, Thank you for taking the time to leave us this great 4 star review. I'm sorry you have had to contact us regarding our delivery, it can take up to 7-10 working days to receive your order from our trusted courier Evri as our orders are dispatched from France. If you have any more queries please send us an email to service@afibel.co.uk and we will be more than happy to help. Kind Regards, Jacob Afibel Customer Service
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Excellent service
Review of , following an experience of by JAMIE C. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I purchased the cardigan for my mother. She likes was very pleased with it.
Review of , following an experience of by SUSAN E.
Answer by afibel.comFlagDear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you mother is enjoying the cardigan that you bought with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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It was a good service and nice product with excellent fit
Review of , following an experience of by PAMELA S.
Answer by afibel.comFlagDear Pamela, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are pleased with our service and that you are pleased with the quality and the fit of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Perfect
Review of , following an experience of by JENNIFER S.
Answer by afibel.comFlagDear Jennifer, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I an satisfied with my purchase, quick delivery, thanks.
Review of , following an experience of by ELLIOTT W. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 4 star review. We are glad to hear that you are satisfied with your purchases from us and the you have received your order quickly from our trusted courier Afibel. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I have now been asked to write a review by three different sites so here goes. Trying to order the dress was complicated. Even ordering as a guest needed a password which kept being rejected for no apparent reason. Payment was taken immediately from my account. Despatch was slow.
Review of , following an experience of by JEAN H.
Answer by afibel.comFlagDear Jean, Thank you for taking the time to leave us this 1 star review. I am sorry that you have had to contact us regarding your order, payments are taken immediately when your order has been processed and dispatched and we do give a timescale of 7-10 working days for delivery with our trusted courier Evri. If you have anymore queries regarding your order please send an email to us at service@afibel.co.uk and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service
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no complaints , happy with the service
Review of , following an experience of by SHIRLEY S.
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are happy with our service and that you have no complaints. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Lovely jumper and very well made. I have bought many items from Afibel and have loved everything.
Review of , following an experience of by WENDY L.
Answer by afibel.comFlagDear Wendy, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the jumper ordered and that you are happy with the quality of our goods ordered previously. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very good
Review of , following an experience of by SUSAN O.
Answer by afibel.comFlagDear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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An excellent service, sadly as it has become more difficult to look at clothing due to shops closing, and shops that are available do not always have products you want. Therefore Afibel is perfect for me being to purchase underwear.
Review of , following an experience of by NADIA S.
Answer by afibel.comFlagDear Nadia, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the goods ordered with us and that you are happy with the quality of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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,poor delivery by Evri. Stated delivered to letter box- not possible as the pictured bow will only take small letters. So package left outside for all to see. This has happened before,please drop Evri
Review of , following an experience of by MARGARET H.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you are not pleased with the delivery from our trusted courier Evri. If you could send an email to us at service@afibel.co.uk and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service
Answer by MARGARET HFlagThank you. I was not in when delivery came. I was left a photo of package held by small post box,package much larger. Message said left in letter box-impossible! Either propped on top of box or left on the floor. This happens frequently,I have seen the drivers just throw parcels outside the door.
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Excellent in every respect. I am housebound so to choose good quality clothes from my own home, have them delivered to my door is a treat.
Review of , following an experience of by ANTOINETTE D.
Answer by afibel.comFlagDear Antoinette, Thank you for taking the time to leave us this lovely 5 star review. I am glad to hear that that you are pleased with the quality of our items and the service provided from Afibel and from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
Answer by ANTOINETTE DFlagKeep up the good work!!
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Great product
Review of , following an experience of by ANDREA H.
Answer by afibel.comFlagDear Andrea, Thank you for taking the time to leave us this brilliant 4 star review. We are glad to hear that you are pleased with the products you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent. Delivered on time. Garment of very good quality.
Review of , following an experience of by MESODY W.
Answer by afibel.comFlagDear Mesody, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the quality of the item that you have ordered and that it has arrived in a timely manner from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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Excellent service throughout
Review of , following an experience of by MAUREEN G.
Answer by afibel.comFlagDear Maureen, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Not good at the the moment
Review of , following an experience of by LINDA M.
Answer by afibel.comFlagDear Linda, Thank you for taking the time to leave us this 3 star review. If you could please send us an email at service@afibel.co.uk with your query and we will be able to investigate this further. I am sorry for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
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New customer and I'm impressed with the quality and size perfect
Review of , following an experience of by SANDRA D.
Answer by afibel.comFlagDear Sandra, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with with the quality and sizing of the goods you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good quality product at a reasonable price
Review of , following an experience of by HARRIS H.
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods ordered and that you are pleased with the price and quality of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Delivery slow. Statements can be very confusing.
Review of , following an experience of by JUNE P.
Answer by afibel.comFlagDear June, Thank you for taking the time to leave us this 1 star review. We are sorry that you have had to contact us regarding our delivery. We do give a timescale of 7-10 working days for delivery from our trusted courier Evri as our goods are dispatched from our warehouse in France. If you have any queries regarding your statement please sent us an email at service@afibel.co.uk and we will be more than happy to help. Kind Regards, Jacob Afibel Customer Service
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Good customer service and speedy drlivery
Review of , following an experience of by MAVIS P.
Answer by afibel.comFlagDear Mavis, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our customer service and that you have received your order in a timely manner from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I recieved a lovely jumper from Afibel today It was covered with beautiful coloured flowers in front and back. Some of my friends arived, and asked to see what I had bought. All of them were impressed with the lovely soft material and beautiful colours front and back. It is my birthday soon so I have decided to wear it when myself and friends are having a good meal out.
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are please with the goods you have ordered and that you have received compliments from your friends regarding these goods. We hope you have a fantastic birthday and look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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really good well made garments
Review of , following an experience of by ROBERTA M.
Answer by afibel.comFlagDear Roberta, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are please with the quality of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Great selection and prices. Arrived promptly and the quality of the items is excellent
Review of , following an experience of by JANICE L.
Answer by afibel.comFlagDear Janice, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are enjoying the goods that you ordered and feel that the quality, price and selection is excellent. We are also glad to hear that you have received your order promptly from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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Fairly easy to navigate website. Good quality items.
Review of , following an experience of by DIANE S.
Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that that you have found our website easy to navigate and that you are please with the quality of our items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Please see below
Review of , following an experience of by SARAH T.
Answer by afibel.comFlagDear Sarah, Thank you for taking the time to leave us this great 4 star review. Unfortunately, there is nothing below. If you have any queries please send an email to us as service@afibel.co.uk and we will look into this further for you. Kind Regards, Jacob Afibel Customer Service
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Good shopping experience - I have never had to return any of my orders.
Review of , following an experience of by BENJAMIN D. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are please with the items that you have ordered as we always try to create the best shopping experience for our customers. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I use the website and the leaflets I'm sent. Always pleased with the items I choose. Delivery does take longer than I expect, but I now understand that the items come from France, so it will longer to arrive.
Review of , following an experience of by DIANE J.
Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the items you have ordered. Thank you for understanding that orders can take up to 7-10 working days to be received as our items are dispatched from our warehouse in France. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Not very quick with delivery
Review of , following an experience of by ZACHARY A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you are unsatisfied with our delivery time, we do give a timescale of 7-10 working days for delivery with our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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At last I have found what I have been looking for so long
Review of , following an experience of by VALERIE H.
Answer by afibel.comFlagDear Valerie, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found the goods that you have been looking for. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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No problems with Afibel
Review of , following an experience of by ELEANOR M.
Answer by afibel.comFlagDear Eleanor, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have had no problems with us and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent in all departments
Review of , following an experience of by RUTH M.
Answer by afibel.comFlagDear Ruth, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear to hear that you enjoy our services and our products as we do try our best to provide the best service for our customers as possible. We hope to hear from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good service quality garment value for money. Fair delivery.
Review of , following an experience of by YVONNE L.
Answer by afibel.comFlagDear Yvonne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you find our service helpful and that the garment that you ordered of a good quality and value for money. We are also glad to hear that you have received your order in good time from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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I ordered 3 items. I received confirmation with my correct billing/ delivery address. About a week later the delivery update said they had only 2 items and had completely changed my billing/ address to somewhere along my road. I tried to get the parcel redirected but it was sent back to Afibel who had the cheek to deduct a returns charge. Several weeks later the 3rd item turned up which was very nice and I kept. Sadly they have lost any further custom from me.
Review of , following an experience of by PATRICIA G.
Answer by afibel.comFlagDear Patricia, Thank you for taking the time to leave us this 1 star review. I am sorry to hear that you have had these issues regarding your order, if you would be able to send an email to our customer service team at service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
Answer by PATRICIA GFlagpatanngolding@gmail.com
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Excellent service
Review of , following an experience of by MARGARET B.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you find our service excellent, as we try our hardest to give our customers the best shopping experience possible. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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everything was just perfect, great service,
Review of , following an experience of by JOAN S.
Answer by afibel.comFlagDear Joan, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are very happy with the service we have provided and the items you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The site was very easy to navigate I looked at several items and ordered very simple
Review of , following an experience of by SUZANNE C. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the team to leave us this lovely 4 star review. I am glad to hear that you found our website easy to navigate and that you found order online with us very simple. We always want to make sure our customer have the best experience with us shopping online. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent
Review of , following an experience of by MARGARET P.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. I am glad to hear that you find our service and items brilliant. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Unfortunately I bought a jumper as a Christmas present and it didn’t arrive until afterwards. My mother got a late present but luckily it wasn’t the only one.
Review of , following an experience of by JANE M.
Answer by afibel.comFlagDear Jane, Thank you for taking the time to leave this 3 star review. I am sorry to hear that you did not received your order in time for Christmas, delivery can take between 7-10 working days as our items are dispatched from our warehouse in France. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service
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Good product
Review of , following an experience of by SHEILA W.
Answer by afibel.comFlagDear Sheila Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you have enjoyed the items that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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items true to size and good quality. Service is excellent
Review of , following an experience of by JADE A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find the items of good quality and and that they fit well. I am also glad to hear you you find our service excellent. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I cannot be bothered to write a review, except to say tthe service was totally satisfactory.
Review of , following an experience of by JOE S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find our service satisfactory. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was really pleased with the quality and sizing of the items ordered so I have placed another order.
Review of , following an experience of by JANICE L.
Answer by afibel.comFlagDear Janice, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are please with the quality and sizing of the items ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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easy to find what i wanted, quick to order and arrived as said
Review of , following an experience of by ANN C.
Answer by afibel.comFlagDear Ann, Thank you for taking the time to leave us this great 4 star review. I am glad to hear that you have found Afibel easy to use and that you are happy with the items that you have received. We look forward to hearing from you soon. Kind Regards, Jacob Afibel Customer Service
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The site is easy to navigate.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find our website easy to navigate. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Arrived when we were away luckily no one took th3 package from our front door step. Item fit well and ca. Rely on slogging a s a brand.
Review of , following an experience of by DANIELLE H.
Answer by afibel.comFlagDear Danielle, Thank you for taking the time to leave us this great 4 star review. I am glad to hear that you have received you order and that the Sloggis fit well. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Service was good but the item I ordered was not value for money so I’ll be returning it.
Review of , following an experience of by CLAIRE H.
Answer by afibel.comFlagDear Claire, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you do not feel that the item that was ordered is value for money. If you would like any information regarding our returns please contact us on 0330 123 1293 , lines are open Monday to Saturday from 8am to 7pm Or you can send an email to us at service@afibel.co.uk Kind Regards, Jacob Afibel Customer Service
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trying to get a collection for a return was not good really,I was just told to ring back in the new year,otherwise it was satisfactory.
Review of , following an experience of by JOYCE E.
Answer by afibel.comFlagDear Joyce, Thank you for taking the time to leave us this 3 star review. If you would like to arrange a collection with us this can be done by calling out customer service line on 0330 123 1293, lines are open Monday to Saturday from 8am to7pm. Kind Regards, Jacob Afibel Customer Service
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Everytime I order with Afibel there is an issue. One that had to be dealt with by the Ombudsman. I personally would not use them ever, but elderly mother insists on one of their styles of trouser. Most recent order - could not use offer codes on whole order but no reason given why and all terms met. Ordered 3 Pairs of trousers, received only 2 other order was cancelled for no reason and no email informing me that it had been cancelled. Absolutely awful company.
Review of , following an experience of by LAURA S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this feedback. I am sorry to read you have not had a good experience with Afibel. If you can please send us an email to service@afibel.co.uk with your full name and address including post code, we can take a look in to this matter for you as a priority. Kind regards Afsheen Afibel Customer Services
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Happy with the goods and service
Review of , following an experience of by NORAH B.
Answer by afibel.comFlagDear Norah Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you are happy with the service and the goods you have received. I hope to hear from you again soon. Happy shopping. Kind regards Afsheen Afibel Customer Services
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Good quality items. Delivery takes a while compared to other companies but worth the wait.
Review of , following an experience of by HILARY H.
Answer by afibel.comFlagDear Hilary Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to read you are happy with the quality of our clothing. Just to let you know our parcels are dispatched directly from our warehouse in France, Which is why it can take 7-10 working days for deliveries. I apologise for the inconvenience of this. Happy shopping. Kind regards Afsheen Afibel Customer Services
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Garment far too overpriced and having to pay to send it back is disgraceful
Review of , following an experience of by LINDA C.
Answer by afibel.comFlagDear Linda, Thank you for your feedback. I am sorry to read you feel the garment purchased was over priced. When returning items back you will be charged for this as it is not a free service. I will pass this feedback to our Business development team for further consideration. Happy Christmas Kind regards Afi Afibel Customer Services
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I won't be buying from them again, the Jacket I ordered was very nice but shorter than it looked on the model, and the sleeves were so short, I also had to pay over £3 to return it, when it was not my fault, I never get problems with sleeves but these where really short
Review of , following an experience of by REBECCA R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the tine to leave us this 3/5 review. I am sorry to read the coat was not suitable and did not fit well. If you can please send an email to us at service@afibel.co.uk quoting reference trust pilot review with your customer number, on this occasion I can arrange for a full refund to cover your postage costs. I apologise for the inconvenience caused. Happy Christmas Kind regards Afi Afibel Customer Services
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Site fine to navigate. Good prices. Reasonable quick reply to queries.Good offers.
Review of , following an experience of by JUDY G.
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It very good
Review of , following an experience of by HEATHER W.
Answer by afibel.comFlagDear Heather Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you have found everything very good. We really appreciate hearing back form our customers. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Excellent but it does take a little time to get here.
Review of , following an experience of by CHRISTINE B.
Answer by afibel.comFlagDear Christine Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you have found everything excellent. Just to let you know we do advise 7-10 working days for deliveries as the parcels are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. Happy Christmas Kind regards Afi Afibel Customer Services
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I am satisfied with my order and my delivery too
Review of , following an experience of by RUTH C. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to read you are happy with your recent order and the delivery service provided via our trusted partners Evri. Happy Christmas Kind regards Afi Afibel Customer Services
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I ordered online from an item from a catalogue which was for 50% discount of any item . Which was a fantastic offer ,upon receiving confirmation of same ,a discount of free delivery was given instead of 50% placing the full cost of the item on my account. I have returned this item but have to pay returned delivery costs ....they have stated they entered the wrong code .
Review of , following an experience of by BERYL V.
Answer by afibel.comFlagDear Beryl, Thank you for taking the time to leave us this feedback. I am sorry to read you have not had a good experience when placing your order online. Please note when placing orders online for any items seen in catalogues that you have been sent to benefit from the prices seen you would need to click on 'quick order' which can be found on the top right hand corner of our website. It is always very important to ensure you have checked the total price/offers before proceeding to payment. On this occasion I can arrange for a full refund for your postage costs. Please email us at service@afibel.co.uk quoting verified reviews in the subject box and your customer number. Happy Christmas Kind regards Afi Afibel Customer Services
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Beautiful individual clothes
Review of , following an experience of by SUE B.
Answer by afibel.comFlagDear Sue, Thank you for taking the time to leave us this amazing 5/5 review. We really appreciate hearing back from our customers. I am pleased to read you find our clothing beautiful. We have a wide range of clothing available and try our best to meet the requirements for all our customers. Happy shopping. Happy Christmas Kind regards Afsheen Afibel Customer Services
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Quick delivery.
Review of , following an experience of by KEN S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you are happy with the prompt delivery service provided by our trusted couriers Evri. We do aim to deliver your parcels within 7-10 working days. Happy Christmas Kind regards Afi Afibel Customer Services
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Everything I have purchased from Afibel has been top quality beautiful clothes. I absolutely adore Afibel and have been so delighted with every purchase, The best part is the amount of items with three quarter sleeves which is so much better for me because I have short arms.
Review of , following an experience of by CAROLE C.
Answer by afibel.comFlagDear Carole Thank you for taking the time to leave us this excellent 5/5 review. I am extremely pleased to read you are happy with the quality of clothing we offer our customers at Afibel. Its great to read you have chosen to shop with us and are satisfied with all items purchased. We look forward to hearing from you again soon. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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PARCEL HAS NOT ARRIVED
Review of , following an experience of by KAREN P.
Answer by afibel.comFlagDear Karen Thank you for taking the time to leave us this feedback. I am sorry to read you are still awaiting for your parcel to be delivered. Please send us an email to service@afibel.co.uk with your customer number or full name and address including post code so we can take a look in to the tracking held for your order. Alternatively please call us on 0330 123 1293. Happy Christmas Kind regards Afi Afibel Customer Services
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superb
Review of , following an experience of by JENNIFER C.
Answer by afibel.comFlagDear Jennifer Thank you for taking the time to leave us this wonderful 5/5 review. I am very pleased to read you have found everything superb. We look forward to hearing from you again soon. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Excellent service and quality of goods exactly what my wife wanted.
Review of , following an experience of by ALAN B.
Answer by afibel.comFlagDear Alan Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with service you have received and the quality of the goods. I am sure this will look great on your wife. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Bought jumper for Christmas present it looks good and I hope it fits well and they love it.
Review of , following an experience of by PENNY P.
Answer by afibel.comFlagDear Penny Thank you for taking the time to leave us this lovely 4 star review. I am pleased to read you are happy with the jumper you have received, I do hope this fits well I am sure this will look great on. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Very easy online ordering and delivery I'm satisfied with the service and product received
Review of , following an experience of by SHARON N.
Answer by afibel.comFlagDear Sharon Thank you for taking the time to leave us this amazing 4/5 review. I am very pleased to read you found ordering easy and are happy with the delivery, and service you have received. We do aim to to deliver our parcels within 7-10 working days. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Very pleased with my two jumpers recently purchased. Colours as pictured. Good quality too. Know they will last me ages as wash well and have shopped on your site frequently
Review of , following an experience of by FELICITY S.
Answer by afibel.comFlagDear Felicity Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the quality of the jumpers you have purchased. Its great to read you like the colours and this washes well. I am sure this looks great on! I look forward to hearing from you again, Happy shopping. Happy Christmas Kind regards Afsheen Afibel Customer Services
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Easy
Review of , following an experience of by PATRICIA B.
Answer by afibel.comFlagDear Patricia Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to read you have found everything easy. Happy shopping. Happy Christmas. Kind regards Afsheen Afibel Customer Services
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Excellent, perfect, great, many thanks
Review of , following an experience of by CAROLINE L. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you have found everything excellent. We really appreciate hearing back from you. Happy shopping. Merry Christmas. Kind regards Afi Afibel Customer Services
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I have returned the order as it was too big. I also do not like Afibel sizes. You only have 16/18 or 20/22.No 18/.20, which is my size
Review of , following an experience of by VICTORIA B. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for your review. We really appreciate your comments and they have been passed onto our Business Improvement Team for further consideration. Merry Christmas. Kind regards Afi Afibel Customer Services
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Good quality clothes at a reasonable price and easy to order from on line
Review of , following an experience of by KATHRYN T.
Answer by afibel.comFlagDear Kathryn Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the quality of clothing we offer at Afibel and are pleased with the prices. Its great to read you found ordering easy on the website. we really a[appreciate your feedback and I will pass this on to our Business improvement team. I hope to hear from you again soon. Happy shopping! Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Great service
Review of , following an experience of by CYNTHIA B.
Answer by afibel.comFlagDear Cynthia Thank you for takign the time to leave us this amazing 5/5 review. I am pleased to read you are happy with the great service you have received. I hope to hear from you again soon. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Good
Review of , following an experience of by FREDDIE T. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you have found everything good. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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It took quite a time to be delivered. Then when it came the parcel was just left outside the gate, on the main road. Not good enough.
Review of , following an experience of by DENISE S.
Answer by afibel.comFlagDear Denise Thank you for taking the time to leave us this 3/5 review. I am sorry to read you had to wait a while for your order. We do advise 7/10 working days as the goods are dispatched directly form our warehouse in France, I apologise for the inconvenience of this. I am sorry your parcel was left outside the gate, I will forward this on to our Business improvement team to feedback to Evri, whom do our deliveries on our behalf. Merry Christmas. Kind regards Afi Afibel Customer Services
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Very satisfied. No problem
Review of , following an experience of by BRENDA K.
Answer by afibel.comFlagDear Brenda Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you are satisfied and there was no problems with your order/delivery. Happy shopping! Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Lovely cardigan but broken zip. I had to return
Review of , following an experience of by MARGARET F.
Answer by afibel.comFlagDear Margaret Thank you for taking the time to leave us this 3/5 review. I am pleased to read you found the cardigan lovely. I am sorry the zip was faulty and this had to be returned. If you have asked for a replacement we will aim to get this sent out to you as soon as possible, I apologise for the inconvenience caused. Merry Christmas. Kind regards Afi Afibel Customer Services
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Just received my new coat from Afibel. What can I say I’m delighted the fit is perfect enough room to wear a thick jumper underneath if desired. Order arrived fairly quick, nothing but praise for Afibel
Review of , following an experience of by LORRAINE B.
Answer by afibel.comFlagDear Lorraine Thank you for taking the time to leave us this lovely 5/5 review. I am very pleased to read your order has arrive in a timely manner. Its great to read you are happy with the fitting of the coat, I am sure this looks great on! I look forward to hearing from you again. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Excellent quality really nice jumper
Review of , following an experience of by MARY B.
Answer by afibel.comFlagDear Mary Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you are happy with the quality of the jumper you have received. I am sure this looks great on. I look forward to hearing from you again, Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Site is easy to navigate.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia Thank you for taking the time to leave us this amazing 5/5 review. I am so peased to read you have found the website easy to navigate. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Quality clothes. Fitting is true to size. Great selection.
Review of , following an experience of by SUSAN T.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the quality and fitting of your recent order. I am sure this looks great on! Have a fantastic weekend. Merry Christmas Kind regards Afi Afibel Customer Services
Answer by SUSAN TFlagVery kind of you. Hope you all have a lovely Christmas.
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This order has not yet arrived !! Not impressed !,
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley Thank you for taking the time to leave us this feedback. I am sorry to read your order is yet to be received. Please allow up to 7-10 working days for your delivery, if this time frame has been exceeded please email us at service@afibel.co.uk with your order number and we can check the progress of your delivery. Alternatively please call us on 0330 123 1293. I apologise for the inconvenience of this. Merry Christmas Kind regards Afi Afibel Customer Services
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Afibel has lovely clothes and of good quality, the Despatch is a bit slow.
Review of , following an experience of by MARIA F.
Answer by afibel.comFlagDear Maria Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you are happy with the quality of our clothing. We do advise deliveries can take up to 7-10 working days this is due to it been dispatched directly from our warehouse in France. I apologise for the inconvenience of this. Merry Christmas Kind regards Afi Afibel Customer Services
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Very good ,rather classy clothes,not great delivery but adequate ,the delivery was good we were out and our safe place was used by the courier and the parcel was securely wrapped all goods were in good condition only thing about it was the price and postage with the price of the items I would have thought the delivery charge could have been lower or even free
Review of , following an experience of by JOYCE A.
Answer by afibel.comFlagDear Joyce Thank you for taking the time to leave us this lovely 4/5 review. I am delighted to read you are happy with your recent order.. Its great to read our trusted partners Evri left the package in a safe place. We do advise deliveries can take 7-10 working days this is due to it been dispatched directly from our warehouse in France. When placing orders with Afibel, you are given a privilege/offer code, this shows us what free gifts and special offers you are entitled to, we offer this to all our customer to thank them for their continued support and choosing us to shop with therefor our standard delivery charge is £3.99. I will however pass this feedback onto our marketing team to consider doing free postage if the order is over a specific amount. Merry Christmas Kind regards Afi Afibel Customer Services
Answer by JOYCE AFlagThankyou for your reply I know you give offers of free gifts but the suggested free or lower postage would encourage people to spend a little more at such times as Xmas ,Easter etc
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Not yet received despite E-mail from yourselves saying it has been despatched but courier saying it has not been received
Review of , following an experience of by SHEILA H.
Answer by afibel.comFlagDear Sheila Thank you for taking the time to leave us this 3/5 review. I am sorry to read you are still awaiting on your delivery. Please note once the item has been dispatched from our warehouse in France it can take 7 working days to arrive with Evri. We do advise 7-10 working days for deliveries. I apologise for the inconvenience of this. Merry Christmas Kind regards Afi Afibel Customer Services
Answer by SHEILA HFlagThis has still not arrived - can I have the exact dates or will I ever get it - It was supposed to be a Christmas Present
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Site was easy to navigate. Item was perfect exactly as described
Review of , following an experience of by ISABEL B.
Answer by afibel.comFlagDear Isabel Thank you for taking the time to leave us this lovely 5/5 review. I am very pleased to read you found the website easy to navigate and are happy with your recent purchase, I am sure this looks great on. I look forward to hearing from you again soon. Happy shopping! Have a brilliant weekend! Kind regards Afi Afibel Customer Services
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I love dealing with Afibel
Review of , following an experience of by GRACE J.
Answer by afibel.comFlagDear Grace Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you feel this way! We love hearing back from our customers! Happy shopping! Have a great day. Kind regards Afi Afibel Customer Services
Answer by GRACE JFlagjust keep up the good work
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Very efficient
Review of , following an experience of by BURTON D.
Answer by afibel.comFlagDear Burton Thank you for taking the time to leave us this lovely 5/5 review. I am very pleased to read you have found us efficient. I look forward to hearing from you again soon. Happy shopping. Have a great day. Kind regards Afi Afibel Customer Services
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I have e been having Afibel clothing for a long time because it has really nice quality to the clothing. I have just received a lovely jumper that had gold patern through it. Plus it is lovely and warm. We certainly need it with the weather we are havingT the moment. Like
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to read you are happy with the quality of clothing we offer here at Afibel. I am sure the jumper looks great on and it is certainly perfect for this weather! Happy shopping. Have a great day. Kind regards Afi Afibel Customer Services
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I have had over 45 orders from Afibel and I have not had any problems with them ever
Review of , following an experience of by ELIZA H.
Answer by afibel.comFlagDear Eliza Thank you for taking the time to leave us this lovely 5/5 review. Thats amazing 45 orders! I am so pleased to read you have had no problems with your purchases. Happy shopping! Have a great day. Kind regards Afi Afibel Customer Services
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Ordering process good quick delivery Coat much better than expected A bit on the big side but plenty of room to wear a good jumper underneath Lovely colour really very pleased especially at the price a real bargain
Review of , following an experience of by LORRAINE B.
Answer by afibel.comFlagDear Lorraine Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the ordering process and the prompt delivery done via our trusted couriers Evri. We do aim to deliver our parcels within 7-10 working days. I am pleased to read you are happy with the quality, colour and price of the coat you have purchased. I am sure this looks great on. Happy shopping. Kind regards Afi Afibel Customer Services
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Great buy
Review of , following an experience of by SANDRA D.
Answer by afibel.comFlagDear Sandra Thank you for taking the time to leave us this amazing five star review, we really do appreciate hearing back from our customers. I am very pleased to read you are happy with your recent order. I hope to hear from you again soon! Happy shopping. Kind regards Afi Afibel Customer Services
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Love my new dusty pink jumper. So comfy and warm
Review of , following an experience of by ANNE B.
Answer by afibel.comFlagDear Anne Thank you for taking the time to leave us this excellent 5/5 review. I am so pleased read you love the jumper you have purchased and are happy with the quality. I am sure this looks great on Happy shopping. Kind regards Afi Afibel Customer Services
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My order did not suit me, but it was no problem to return it and order something else that was exactly right for me.
Review of , following an experience of by GILLIAN S.
Answer by afibel.comFlagDear Gillian Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you had no problems returning your items back to us and arranging for an exchange. I look forward to hearing from you again soon. Happy shopping! Have a lovely day. Kind regards Afi Afibel Customer Services
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I am very unhappy with my last 2 orders as they had a reduction code which was accepted on line, but when items received the invoice with the parcel showed them at full price & I, being disabled & elderly, had to go to the shop by bud to return them. So hassle & disappointment
Review of , following an experience of by ANN B.
Answer by afibel.comFlagDear Ann Thank you for taking the time to leave us this 3/5 review. I am sorry to read your orders were not reduced, when placing orders online please make sure all offers/discounts and privilege codes are applied before you proceed to check out. If you would like to email us at service@afibel.co.uk with your order numbers we can certainly have a look in to this and see what happened. Please note when returning items this can either by done via Evri on the website or taken to your local post office. Kind regards Afi Afibel Customer Services
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I have not received my order yet, so I’m not very happy and would like to know when it will be delivered, ASAP.
Review of , following an experience of by SUZANNE H.
Answer by afibel.comFlagDear Suzanne Thank you for taking the time to leave us this 5/5 review. We do advise deliveries can take 7-10 working days as they are dispatched directly from our warehouse in France. Please email us at service@afibel.co.uk with either your customer number or full name and address including post code, alternatively please call us on 0330 123 1293. Kind regards Afi Afibel Customer Services
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Very good service.good value for money. plus free delivery. well packed parcel good all around
Review of , following an experience of by MATILDA D. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this amazinf 5/5 review. I am so pleased to read you are happy with the service you have received and have found us to be good value for money. I will pass this feedback on to our warehouse team as they do take very good care with packaging. Happy shopping. Kind regards Afi Afibel Customer Services
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Afibel are a company to be trusted with amazing products of style and quality that will please Highly Recommend
Review of , following an experience of by IRVING H.
Answer by afibel.comFlagDear Irving Thank you for taking the time to leave us this lovely 5/5 review. I am delighted to read you are happy with quality of the clothing we have available for our customers and that you would recommend us. Happy shopping. Kind regards Afi Afibel Customer Services
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All good.
Review of , following an experience of by GERALDINE B.
Answer by afibel.comFlagDear Geraldine Thank you for taking the time to leave us this amazing 4/5 review. I am pleased to read you found everyhting good. Happy shopping. Kind regards Afi Afibel Customer Services
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Excellent, perfect, many thanks
Review of , following an experience of by MARGARET P.
Answer by afibel.comFlagDear Margaret Thank you for taking the time to leave us this 5/5 review. You are very welcome, I am very pleased to read you found everything excellent. I look forward to hearing from you again soon. Happy shopping! Have a lovely weekend. Kind regards Afi Afibel Customer Services
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All items were excellent apart from the review apparently it only takes 15 seconds to fill in ?. The skirt in question fits perfectly and the quality of the materials are perfect.
Review of , following an experience of by MARK ANTHON O.
Answer by afibel.comFlagDear Mark Thank you for taking the time to leave us this lovely 5/5 review. I am so pleased to read you are happy with the quality of the skirt you have received. I am sorry if the review took longer than 15 seconds to fill in. We really do appreciate your comments and feedback as this helps us to understand what our focus areas need to be and what our customers are or are not happy with. Kind regards Afi Afibel Customer Services
Reviews displayed in chronological order