afibel.com

Customer reviews for afibel.com

4.2 / 5 1

Calculated from 660 reviews obtained over the last 12 months

2998 reviews since 11/08/2017

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Information afibel.com

  • Company

    AFIBEL

  • Description

    Afibel online catalogue : ladies clothing, menswear, undergarments, shoes, a world of fashion that's comfortable, elegant and trendy (senior, plus sizes). Afibel also has a line for the home, health and well-being, accessories...

  • Address

    129 rue Colbert 59493 Villeneuve d'Ascq

  • Website

    https://www.afibel.com

  • Category

    Clothing and accessories

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Customer reviews

  • 5 / 5 1
    Edit Flag

    I have been shopping with Afibel for some time now and I’m pleased to say I have never been disappointed in any of my orders. The quality of the clothes are excellent and wash really well. All deliveries are prompt. I cannot comment on returns because I have never had to return anything so far. Your always kept up to date as to when your order has left the warehouse..

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Ina, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us and that you have not had to return any of the goods. We are also glad to hear that you are pleased with the delivery and tracking updates from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Great quality, fit is usually as expected.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Carole, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality of the goods ordered and that they are a great fit. We hope to hear from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    This company has quality at it`s core and service to be proud of

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Irving, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality of our goods and the service we have provided. We hope this continues and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    The order went through smoothly, but took rather a long time.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Helen, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that your order went through smoothly, we do give a timescale of 7-10 working days for delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    how can i review something when i havent received it

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Barbara, Thank you for taking the time to leave us this review. You do not have to leave a review if you have not received the goods yet. Once these have been received if you would like to leave us a review. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    was told item was no longer available one week, and them suddenly it arrived!

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Susan, Thank you for taking the time to leave us this review. We are sorry that you have received an item that you was told was no longer available. If you could send an email to service@afibel.co.uk and we will investigate this further. I apologise for any inconvenience. Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    Easy to order, prompt delivery.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this review. We are glad to hear that you have found us easy to order with and that you have received your order promptly from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    Bad customer service and not helpful

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Julie, Thank you for taking the time to leave us this review. We are sorry to hear that you are not pleased with our service, if you could send an email to service@afibel.co.uk with more information regarding your experience with us and we will investigate this further. I apologise for any inconvenience. Kind Regards, Jacob Afibel Customer Service

    Answer by JULIE F
    Flag

    Hi yes I have and not yet received a reply back Thankyou still waiting

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  • 3 / 5 1
    Edit Flag

    Fairly slow service. Slow to dispatch, deliver and process returns.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this review. We are sorry to hear that you have found our delivery and return slow, we do give a timescale of 7-10 working days for delivery and it can take up to 14 working days from when the parcel is returned for it to be received by our warehouse. I apologise for any inconvenience caused. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Good product and delivery

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Judith, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the products ordered and the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    The Afibel website is easy to use. It is easy to pay and the items are carefully packed.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Carol, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have found our website easy to use, and that you have received your items safely from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    In the notes it was quoted 4 to 7 days delivery So I ordered I left the country after 15 days and my parcel was still not delivered I had to get some one to send it back I believe the problem was with the courier which took many days to pick up and then over a week to deliver I also got tracking info that they tried to deliver but no one in Which is impossible as the delivery was to a hotel

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Yiannoulla, Thank you for taking the time to leave us this review. We do give a timescale of 7-10 working days for delivery, however, we do need to allow our trusted courier Evri 14 working days in case of any delays to deliver your order. Kind Regards, Jacob Afibel Customer Service

    Answer by YIANNOULLA A
    Flag

    So you should say that And not 4-7 days it doesn’t even say working days in your delivery notes or about Evri

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  • 3 / 5 1
    Edit Flag

    Everything as expected

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this review. We are glad to hear that you have found everything with Afibel to be as expected. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I like the trousers, but it would be better if they came in different lengths, I’ve got to take a few inches off,

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Brenda, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with your trousers, however, we are sorry that they were too big and that you have had to take a few inches off them. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    I can recommend Afibel to friends. The Company were excellent. The item arrived quickly. It was easy to send items back. There is plenty of choice. They use good materials which wash well. C.J.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the goods that you have purchased from Afibel and that the delivery was quick from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Great service. Very quick. Easy to make returns

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Lorraine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with our service and the quick delivery from our trusted courier Evri. We are also glad to hear that you have found it easy to make returns with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Your order arrived very quickly and put safely in the porch, very satisfied.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Gladys, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the quick delivery from our trusted courier Evri and that they left the parcel safely in your porch. We hope you enjoy your order and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    QUITE SATISFIED WITH SERVICE AND DELIVERY

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Brenda, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are satisfied with our service and the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I have always found everything I bought from Afibel to be good quality, excellently priced and delivery is swift.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Ceinwen, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality and the price of our goods and that you are also pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I like them a lot they got a lot of different products

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the variety of products that we sell. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    your products are excellent, very good value. if I have one complaint, your sizes are not regular u.k. ones. Hence the reason for me often sending back goods as they are too big.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Hazel, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with our goods and have found them to be value for money. We are sorry to hear that you have had to return some of the goods due to the sizing, I will pass your feedback on. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    not satisfied to receive footwear and THEN be told you have changed your sizing! Very inconvenient and annoying to have to return them for next size up

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Clare, Thank you for taking the time to leave us this review. I apologise for the inconvenience regarding the change in sizing for our goods. If you would like to send an email to service@afibel.co.uk and we can investigate this further. Kind Regards, Jacob Afibel Customer Service

    Answer by CLARE M
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    Hi Jacob, Not sure what to say - Afibel changed the shoe sizing so that a size 4 no longer fits me, so after unpacking my order of two pairs of slippers I have had to repack and return them for an exchange. Let's hope the size 5 fits as there is no 4 and a half. Had a nightmare with the courier too, failing to pick up when they said, no email when they said. All in all, a discouraging shopping experience!

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  • 5 / 5 1
    Edit Flag

    Your shoes are of high quality 👌 👏

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Alaba, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality of our shoes and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Good website, only downfall is the time it takes for Afibel to send items

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Yvonne, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with our website. We are sorry regarding the length of time it take for you to receive the goods, we do give a timescale of 7-10 working days for delivery as the goods are dispatched from our warehouse in France. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Bought these for my mum, perfect fit and easy to get on/off

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Alison, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the product that you have bought for your mother and that they are a perfect fit and comfortable to get on and off. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very good choice - good price - very pleased with the items! Thanks.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Chris, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the price and the choice of our goods, we hope you enjoy them and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    It was a pleasure to shop with Afibel.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Carol, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you found us easy to shop with, we hope you enjoy your goods and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Great.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with Afibel and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    Skirt lining sewn onto skirt very disappointed sent back

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Alison, Thank you for taking the time to leave us this review. We are sorry to hear that you are not pleased with the skirt and have had to send the item back. If you would like to send an email to service@afibel.co.uk and we can investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    I ordered 2 jumpers in size 24 but received 2 jumpers in size 22 . I paid in full at the same time as ordering . I sent them back over a week ago and have had no response as to they have received my parcel or hiw they are dealing with it . Same happened on ordering . The parcel arrived with no communication from afibel only Evri . I’m still waiting to see if they have my parcel . I have read reviews and noticed that this has happened to other customers .

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Raymond, Thank you for taking the time to leave us this review. We are sorry to hear that you have had to return your 2 jumpers. If you could send an email to service@afibel.co.uk and we can investigate this further for you. I apologise for any inconvenience. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Excellent value for money. Arrived as promised

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Ann, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are happy with the delivery from our trusted courier Evri. We are also glad to hear that you are pleased with the goods ordered and have found them to be value for money. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Fabulous dressing gowns, amazing service. I will be ordering again. Thank you 🥰🥰🥰

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Tina, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the dressing gowns that you have ordered and that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Excellent all round, ordering online, price, and quick delivery, keeping me up to date on progress.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Christine, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with Afibel and are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    It's easy to find what you want then easily place your order abd wait for it to turn up.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Angela, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have found us easy to order with, we hope you enjoy your goods and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    You e-mail me regularly Telling me of sale items and new items in. I was introduced by Afibel by my daughter and have been satisfied Ever since.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with Afibel and are pleased with the email advertisements that we send regarding any new offers and items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

    Answer by Dylan B
    Flag

    Please continue to do so thankyou.

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  • 3 / 5 1
    Edit Flag

    I usually give 5 stars but this time they sent me the wrong size ,so have to send back

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Brenda, Thank you for taking the time to leave us this review. We are sorry to hear that you have received the wrong size item with your order and have had to send the product back. If you would like to send an email to service@afibel.co.uk and we can investigate this further for you. I apologise for any inconvenience. Kind Regards, Jacob Afibel Customer Service

    Answer by BRENDA B
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    When sent back I reordered the item again , I hope they send the correct size this time

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  • 4 / 5 1
    Edit Flag

    Great item...Good quality. I found it very difficult trying to order the items from the magazine ad at the reduced price. Almost gave up as it wanted to charge full price. However they are quality items.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Gloria, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the goods ordered. We are sorry about the inconvenience caused regarding ordered the goods at the discounted price. If you would like to send an email to service@afibel.co.uk and we will be able to help regarding this issue for future orders. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Fits very well, like the design and pattern, just what I wanted: a buttoned, quilted house coat/dressing gown, with collar, to replace the old one. Only gripe is that there's only a pocket on one side.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Diane, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the house coat/dressing gown that you have ordered. I have forwarded the feedback for the pocket and we look forward to hearing for you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Quality of goods good.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Gwendoline, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the quality of your goods, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Everything fine with this order, very pleased.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Patricia, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are very pleased with your order and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Wish haf been polyester cotton...not 100 percent polyester..but all the same comfortable and lovely

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Andrea, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the goods you have ordered and that you have found them comfortable. We are sorry to hear that you would prefer polyester cotton and not 100% polyester, thank you for your feedback and I will forward this to the relevant department. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Excellent, does what it says. Totally reliable.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Antoinette, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that that you are pleased with Afibel and that you have found us reliable. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Nice tops but very thin material, may need a camisole underneath

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Jean, Thank you for taking the time to leave us this great 4 star review. We are sorry to hear that the material for your top was too thin, if you would like to send an email to service@afibel.co.uk and we can investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    Took far too long to arrive. The site said 3 to 5 days, the email re delivery said 4 to 8! It's not clear the item is coming from France. Customer services replied to me but by then the courier had it. It was far too long from despatch to getting to the courier, because it was coming from France but I didn't know that!! Shall not use them again. I never use companies who charge for return and delivery knowingly.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Sheila, Thank you for taking the time to leave us this review. We are sorry to hear that your order took too long to arrive, we do give a timescale of 7-10 working days for delivery as the goods are dispatched from France. Unfortunately, we do charge for return and delivery. If you would like to send an email to service@afibel.co.uk and we can investigate this further. I apologise for any inconvenience Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    Wrong size sent, my order was size 18 trousers but a size 16 was sent

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Dorcas, Thank you for taking the time to leave us this review. We are sorry to hear that a size 18 was sent for your trousers instead of a size 16 that you have ordered. If you could send an email to service@afibel.co.uk or call our customer service line on 0330 123 1293, lines are open Monday to Saturday from 8am to 7pm, and we will investigate this further. I apologise for any inconvenience caused. Kind Regards, Jacob Afibel Customer Service

    Answer by DORCAS C
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    I ordered size 18 and got size 16 instead

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  • 4 / 5 1
    Edit Flag

    very good

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Elsie, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with Afibel and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    They keep sending clothes in the wrong size I find this very annoying nas fed up of sending them back..

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Sheila, Thank you for taking the time to leave us this review. I am sorry to hear that you have received the wrong size for the clothes that you have ordered. If you could send an email to service@afibel.co.uk and we will investigate this further for you. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very pleased with my purchase

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Brenda, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods purchased from Afibel, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good service, great quality clothing

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Sue, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you pleased with the quality of our products and our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    From start to finish all have been excellent.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Richard, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with Afibel and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good quality and easy to order on line. Delivery was good in all no problem.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have found us easy to order with online and that you are pleased with the quality of our goods. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    This company has taken £350 from my account and said it has got t get in touch with the branch in France which I think is beyond a joke

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Gillian, Thank you for taking the time to leave us this review. I am sorry to hear that this has happened and the distress caused. If you could send an email to service@afibel.co.uk or call our customer service line on 0330 123 1293, line are open Monday to Saturday from 8am to 7pm and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

    Answer by GILLIAN C
    Flag

    I no longer wish to deal with Afibel because it causes me to much trouble

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  • 5 / 5 1
    Edit Flag

    I love the products which arrive quickly and the website is easy to navigate

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Sue, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have found our website easy to navigate and order from, we are also glad to hear that you are pleased with the goods you have ordered and the quick delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    The items were despatched separately. The courier delivered one top very quickly. There was a delay with the delivery of the second item, though it still arrived sooner than anticipated initially.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Margaret, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have received your orders from our trusted courier Evri, we are sorry to hear that you second parcel was delayed. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Great I have purchased from Afibel over a number of years and have never had to return and item, always good quality. Buy for my friends also as they are out and about and do not have anywhere their parcels can be left. Thanks Afibel for a great shopping experience.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Lynne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us over the years and that you have never had to return them. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good, nothing more to add.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Patricia, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with Afibel, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Delivery was good and price however I’ve returned my fleece as it was too big. Would buy again

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Doris, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the price of our goods and the delivery from our trusted courier Evri. We are sorry to hear that the fleece was too big and that you have had to return this. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very pleased with my order.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Diane, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are very pleased with your order and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    first time ordering and was impressed with the quality of the tops ordered

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Ellen, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the quality of the tops from your first order, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    I have only just looked at this order today and they are both fine as I am preparing to move shortly and there is a lot of work to do with the solicitor.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Lorna, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with your first order and that you were impressed with the quality of the tops, we hope this continues and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    Awaiting refund item declined

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this review. I am sorry to hear that you are awaiting a refund, if you could send an email to service@afibel.co.uk or contact our customer service line on 0330 123 1293, lines are open Monday to Saturday from 8am to 7pm and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service

    Answer by Owen C
    Flag

    Thank you this evening e mail stating return received, refund will be actioned. Ty

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  • 5 / 5 1
    Edit Flag

    Excellent quality, looks great

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Amanda, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality of our goods and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    A bit complicated

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Valerie, Thank you for taking the time to leave us this review. We are sorry to hear that you have found us complicated. If you could send an email to service@afibel.co.uk and we can investigate this further for you. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Not very easy to navigate but can manage on the end to place an order. However I am a dinosaur when it comes to technology! Love the different fashion choices and quality excellent,

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Maureen, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the goods that you have ordered. We are sorry to hear that you have found our website difficult to navigate, I have passed this feedback onto our improvement team. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

    Answer by MAUREEN M
    Flag

    Thank you for your response I will definitely continue to shop at Afinrl

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  • 5 / 5 1
    Edit Flag

    Good

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Carol, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with Afibel and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Easy to order online. Communication good about delivery.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Geoffrina, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have found us easy to order with online and that you are pleased with the communication regarding delivery. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Not a speedy delivery service

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Geoffrey, Thank you for taking the time to leave us this great 4 star review. We are sorry to hear that the delivery for your order was slow from our trusted courier Evri. We do give a timescale of 7-10 working days for delivery, I apologise for any inconvenience and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Lovely products at a reasonable price

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Kathryn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our products and have found them to be a reasonable price, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Still very quick with orders

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Lorna, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the delivery from our trusted courier Evri, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    affibel is the only place ican buy smallsize boot slippers for my son who is disabled.on this occasion i bought 4 pairs of velcro boot slippers size 3.5 as they were at a reduced price. so got a stock for the future. prefered the side zip ones but out of stock in his size

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Ann, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the boot slippers that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    delivery good

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Mandy, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the delivery from our trusted courier Evri, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Just what I wanted

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Sylvia, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the goods ordered, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Clothes exactly as described. Material good quality. Fit good. Style excelleny

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Mary, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with our clothing and that you are pleased with the material, fit and style. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    The process was straight forward, was very satisfied

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found us easy to order with and that you are pleased with the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    It is very easy to navigate around the website and ordering is simple and quick. Confirmation of the order placed is received quite quickly. To date I have never had any problems with delivery and the order is well packaged. There are clear instructions if for any reason you have to return the item.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Lynda, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have found our website easy to navigate and order from.We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We hope this continues and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Looking through the site is much easier than it used to be, which is good. There is plenty of choice at reasonable prices.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Gwyenth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have found our website easy to navigate and that you are pleased with the selection and price of our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Easy to navigate site

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Eileen, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have found our website easy to navigate, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    I ordered a pair of trousers, size 18. After waiting quite a while they arrived but Afibel had sent size 16. I contacted their customer service phone at weekendi and a very polite man apologised for the error and asked me to call back on Monday to speak to the regular customer service person I did this and was advised that they would send me a label for a free return. No apology this time. After almost 2 weeks I still have not received my refund. Not what I expected from this company and shan’t be using them again.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Lynda, Thank you for taking the time to leave us this review. We are sorry to hear that you have your refund for your order, from when the order is picked up and sent back to us it can take up to 14 working days (not including weekends or bank holidays) for it to be marked as returned and for the refund to be issue. If you could send an email to service@afibel.co.uk and we will be able to investigate this further for you. I apologise for any inconvenience Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    On this occasion the items inside the packaging were smaller than the identification label on the plastic bag

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this review. I am sorry to hear that the items inside the packaging were smaller than the identification label. If you would like to send an email to service@afibel.co.uk and we can investigate this further your you. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    This 3 star review is as a new customer I made an order and returned an item over a week ago and have not had any confirmation of return.I also have made other orders and not received or had communication about them.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Alana, Thank you for taking the time to leave us this review. When the item was collected for the return we do give a timescale of 14 working days for the order to be processed as returned. If you would like us to go into more details regarding your return and your orders please could you send an email to service@afibel.co.uk or call our friendly customer advisers on 0330 123 1293, lines are open Monday to Saturday from 8am to 7pm. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    Unfortunately let down by your delivery’s as my parcel did not arrive for over 3pms it only came when Afibel intervened

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Ann, Thank you for taking the time to leave us this review. We are sorry to hear that you did not receive your parcel within the timescale, we do give a timescale of 7-10 working days for delivery, we hope you enjoy the goods ordered and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    A good mail order firm ,if a bit expensive.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Ada, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with Afibel, we are sorry to hear however, that you have found our goods to be on the expensive side. I have forwarded your feedback to the relevant department and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    I ordered UK size 20 BUT it sent me size 18 - for BOTH of my selections! (Even though the attached invoice/order extremely stated size 20)! We obviously do NOT want to pay for any return postage, etc. as it was 100% Affibel's fault! However, I so still want to receive what I ordered!!!

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Jean, Thank you for taking the time to leave us this review. I am sorry to hear that you have not received the size that you have asked for. If you are wanting to know how the item can be returned or exchanged please send an email to service@afibel.co.uk or call our customer service line on 0330 123 1293, this will put you through to our friendly advisors, lines are open Monday to Saturday from 8am to 7pm. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Shoes are so comfortable, well made and would go with anything

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Carol, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the shoes ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Good service. Disappointed as a regular customer I got no free gift.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Cathy, Thank you for taking the time to leave us this 4 star review. We are glad to hear that you are pleased with our service, we are sorry to hear that you have not received your free gift, if you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    very prompt service quality not tested yet

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are happy with the prompt service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Excellent company and items purchased great and delivered promptly.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Norma, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the goods ordered and that you are pleased with the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Excellent service and products.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Janice, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our products and our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Easy to locate items and fast delivery.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Joyce, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found the items easy to locate and that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    Two jackets ordered. Arrived in a very narrow parcel. Having hung them up for well over a week, the arms still looked deformed so returned. Not sure if the linings are wrong to cause this or just extreme creasing. They were boucle fabric so not prepared to chance the iron.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this review. We are sorry to hear that you have had to return the 2 jackets that you have ordered. If you have any more queries regarding your return or the items ordered if you could send an email to service@afibel.co.uk and we will investigate this further. I apologise for any inconvenience. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Great item, sizing good. Just took longer than expected to arrive.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Susan, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the goods ordered and I am sorry to hear that the delivery took longer than expected. We do give a timescale of 7-10 working days for delivery as our products are dispatched from our warehouse in France. I apologise for any inconvenience and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Easy process ordering. Delivery within a week.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Sandra, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the delivery of your order and that you have found us easy to order with. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I am always pleased with the clothing I have orderd

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are always pleased with the goods that you have ordered with us, we hope this continues and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very pleased with coat and delivery. Thanks

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Kathleen, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the coat you have ordered and that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Very good

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with Afibel and we hope this continues in the future. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    The site is easy to navigate. The quality and range of the goods is excellent.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Julia, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the quality and range of our goods. We are also happy to hear that you have found our website easy to navigate. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Quality products and reasonable pricing.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Steve, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the quality and the price of our goods. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    very good

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Joan, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with Afibel and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    I found what I was looking for easily and the delivery and service were excellent. However the slipper I chose although a good fit were rather uncomfortable under my feet.. The base was rather lumpy after wearing them for 24/48 hours I did not feel comfortable returning them and actually needed them as I could not find any more in the correct size. They have settled down a little but will have to do until I can find some more in my size.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Angeline, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the delivery from our trusted courier Evri. However, I am sorry to hear that you have found the slippers to be uncomfortable. If you are wanting any more information please send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good service,easy to make orders.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Steven, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and that you have found us easy to order with. Happy shopping and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very pleased with the quality of Afibel clothing - one of the best companies in that respect that I know.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Miriam, Thank you for taking the time to leave us this 5 star review. We are glad to hear that you are pleased with the quality of our clothing, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    An efficient company with some very nicely designed clothes.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Diana, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and that you are pleased with the design of our clothes. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    Slow dispatch. Too many emails before I'd even received my first order

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this review. I apologise that the dispatch for your order was slow. We do give a timescale of 7-10 working days for delivery. If you could send an email to service@afibel.co.uk regarding the emails that you are receiving and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

    Answer by Jamie M
    Flag

    I have already unsubscribed from receiving offers ect.

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  • 2 / 5 1
    Edit Flag

    Item sent was not whot I order in size so was to small.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Melanie, Thank you for taking the time to leave us this review. We are sorry to hear that you received the wrong size of the item that you ordered. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I am always pleased with Afibel when I order from them, It never takes long for a delivery.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the orders that you have received from us, and that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service

    Answer by SHIRLEY W
    Flag

    the only thing that I'm not pleased with is Evri, some of them do not ring the bell they just leave the parcel on the door, even if it's raining. Our house is very close to the road, so anybodycould come and take it.

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  • 5 / 5 1
    Edit Flag

    The knitted jackets were of good quality material, and the price was affordable. Delivery times were as forecasted.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Madeline, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased of the material and the price of our knitted jackets. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Easy to order, arrives on time. Well packed, well made, good fit. What else can I say?

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Anne, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have found us easy to order with and that you are pleased with the goods ordered. We are also glad to hear that you are pleased with the service from our trusted courier Evri and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    I was buying the items on behalf of someone else Having placed the order on 28/2/24.. the order was not processed until 5/3/24 But you took my money on the 28/2/24! The whole process took far longer than was expected Processes need looking at to provide a better customer service Thank you

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Lynn, Thank you for taking the time to leave us this review. We are sorry to hear that you have had this issue regarding your order. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    Far too slow

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this review. We are sorry to hear that delivery of the goods has been slow, we do give a timescale of 7-10 working days (not including weekends or bank holidays) for delivery from our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Delivery could be a Little quicker and a bit pricey but if it’s in the sale then not so bad

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Jackie, Thank you for taking the time to leave us this great 4 star review. We are sorry to hear that the delivery has been slow from our trusted courier Evri, we do give a timescale of 7-10 working days as the goods are dispatched from France. We are also sorry to hear that you have found our goods to be a pricey and this will be passed to our improvement team. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    I found the whole experience outdated and confusing. I ordered 1 pair of trousers in my usual size on the 15th of February. Paid by debit card. I received an email from a third party payment provider to verify the amount, nothing from Afibel. After a week of no parcel and no email, i checked the account. It had the order duplicated on the 15th and 16th and both were showing dispatched. I emailed Afibel on the 21st as there is no chat facility. I gota reply saying orders take 10 working days and my order wasn't placed until the 16th.I received the trousers after 8 days and they were at least 2 sizes too small.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Evelyn, Thank you for taking the time to leave us this review. I am sorry to hear that you have had this trouble with your order. Unless the order is placed by the internet you will not receive an email confirmation from us. In regards to your order if you would like more information if you could send an email to service@afibel.co.uk or contact us on our customer service line on 0330 123 1293 and we will be able to go into more detail, lines are open Monday to Saturday, from 8am to 7pm. Kind Regards, Jacob Afibel Customer Service

    Answer by EVELYN R
    Flag

    My order was placed on the internet.

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  • 4 / 5 1
    Edit Flag

    site easy to negotiate & good ordering

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have found our website easy to negotiate and you are pleased with your order. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    The gift was well received and liked.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the gift and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Satisfied with everything

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Anne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are satisfied with everything and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good quality

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Eveline, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the quality of our goods and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

    Answer by EVELINE C
    Flag

    Your welcome

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  • 4 / 5 1
    Edit Flag

    I loved the 2!tips that I bought lately and yes I would recommend abifel.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Anita, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the goods ordered, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    The website is easy to use and it is easy to pay. Delivery is quick and the items are well packaged. I would recommend this company.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Carol, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found our website easy to use and that it was easy to make a payment. We are also glad to hear that you are pleased with the service and delivery from our trusted Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 2 / 5 1
    Edit Flag

    Order placed on the 10th. Email eventually from Afibel claimed order placed on 15th. Delivery eventually on 18th or 19th (can't remember which). 8 or 9 days for delivery for an item in stock is very long when Amazon can do next day. My email to them in the intermim enquiring about delivery went unanswered.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Sue, Thank you for taking the time to leave us this review. As our goods are dispatched from our warehouse in France it can take up to 7-10 working days (not including weekends or bank holidays) to receive the items. If you have any queries please send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Like their styles for the more mature age but still fashionable

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Karen Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased the style of our products and we look forward to hearing from you again soon. Kind Regards Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Very Very happy with the service

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are very happy with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    Mediocre products, slightly overpriced. Uses Evri for delivery who are dreadful, causing problems on a simple function. Probably wont use again, but tolerable if you want their products.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Mark, Thank you for taking the time to leave us this review. We are sorry to hear that you are not pleased with our products and the service provided by our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

    Answer by MARK W
    Flag

    Two issues, the nighties bougght for my mother seem to be of the cheapest cotton that may not stand up to the required qashing and use as she is bed boud. That is the risk of buying on line. Secondly, I have never had an issue free delivery from Evri, and this time was no exception. I stayed in to await the delivery but it was like the driver slipped in ninja style and left, and I was not aware he had been. The fuss then for the re delivery.. no way of contacting or speaking iwth a human being, and why they did not simply leave the parcel as requested by the front door. Just irritating and un necessary. I have amazon deliveries all the time, never an issue. Evri just seem to have a non customer focus which detracts from the buying eperience with you.

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  • 5 / 5 1
    Edit Flag

    excellent . very good products as always

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Elizabeth, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the products you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    The sizing is the problem Varies from one item to another need to order 3 items in different sizes to try and get a better fit

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this 3 star review. We have taken your feedback on board and I have passed this to our improvement team and we will investigate this further. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very good

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear June, Thank you for taking the time to leave this fantastic 5 star review. We are glad that you have found Afibel very good and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    Sent the wrong size Was going in hospital and couldn't reorder in time.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Jacqueline, Thank you for taking the time to leave us this 3 star review. We are sorry to hear that you received the wrong size item. If you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

    Answer by JACQUELINE G
    Flag

    Was due to go into hospital for major surgery with no time to spare planning. Ordered goods in size I needed to receive wrong size. Was extremely disappointed.

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  • 4 / 5 1
    Edit Flag

    Unfortunately there is a 5 week wait for this item, which I have accepted. Therefore I cannot comment on the garment as I haven't received it yet.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Gladys, Thank you for taking the time to leave us this 4 star review. We appreciate your patience in waiting for the out of stock item, once this item has returned back in stock this will be dispatched and will be 7-10 working days for delivery. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Site easy to use. Delivery slightly slow. Unfortunately had to send these items back as not good fits.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Angela, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you found our website easy to use, however, we are sorry to hear that the delivery was slow and that you have had to return your goods as there were not a good fit. We do give a timescale of 7-10 working days for delivery. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Easy to order and prompt delivery size is OK and colour of garment true

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Sue, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the colour of the garment ordered and that you found the sizing to be ok. We are also glad to hear that you found us easy to order with and that your order was delivered promptly by our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very easy to order lovely items good quality

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Diane, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our products and we are also pleased that you found us easy to order with. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Quick despatch of item and efficient service.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have received your order in a timely manner and that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Parcel arrived on time although there was a rather long gap between rider and notification of delivery

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Wendy, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have received your order on time. We are sorry to hear that there was a delay between the rider and the notification for delivery. There can be a slight delay on the Evri website. Kind Regards, Jacob Afibel Customer Service

    Answer by WENDY V
    Flag

    Predictive text changed ORDER into RIDER! Which changes the sense of what I wrote

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  • 4 / 5 1
    Edit Flag

    Very happy with purchase, delivery could be quicker

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Janet, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with your purchase. Unfortunately, as our goods are delivered from our warehouse in France it can take up to 7-10 working days for delivery. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Everything was good!

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Molly, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with everything and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Have no complaints. Always excellent service.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Marrilyn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have no complaints with us and that you have found our service excellent as we do try our best to ensure that you have the best shopping experience with Afibel. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Afibel has.come up trumps again. Fast delivery and I'm delighted with my jumper once again bought on special offer. To date never been disappointed

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Felicity, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you pleased with your order of the jumper and that you have received your order in a timely manner from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Prompt delivery Good products

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Elizabeth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with our products and have received your order promptly from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    I was so disappointed with my first purchase at Afibel. I ordered a size 28 Houndstooth jacket. It was beautiful - the quality was brilliant. They sent me a size 26 which was too small. But in speaking to customer service I was told they had a size 30. Why not email me when I ordered explaining the situation. So i emailed customer service and they said they would exchange the jacket. I returned it and now they won't exhange it. I was told to order it again. But its gone up £15 !!!!!!Never again will I order from them. Terrible customer service.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Catherine, Thank you for taking the time to leave us this review. I am sorry to hear that you have had these issues regarding your order of the Houndstooth jacket. We appreciate this feedback and I have passed this to the relevant department. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service

    Answer by CATHERINE W
    Flag

    Jacob,it you guys were truly sorry you would have sorted it in the numerous emails we had. I have an enormous email thread to prove. Not one person actually ever offered a solution that they upheld. I was offered an exchange but when I emailed they refused.

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  • 5 / 5 1
    Edit Flag

    Purchased two new jumpers, which fit nicely are very soft and comfortable. Delivery was as promised when I purchased them and from ordering to wearing everything was as I would expect.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Pauline, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the jumpers ordered and have found them to fit well and be comfortable. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good service

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Susanne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

    Answer by SUSANNE W
    Flag

    I bought slippers from you, size 7 which should have been slightly too large but bought a size up to accommodate a ligament injury in my left foot. However they just about fit but should really be too large. Not worth while returning as they were purchased in your sale but disappointing none the less.

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  • 4 / 5 1
    Edit Flag

    I have no problems with any issues

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Janet, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have had no problems or issues with us and we hope this continues in the future. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Product as described, very happy with purchase, delivery good.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Shona, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the goods purchased and that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Site easy to navigate, good quality item delivered on time

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Elizabeth, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you found our website easy to navigate and that you found our goods to be of good quality and that is was delivered on time from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very easy to navigate the site with very helpful descriptions. Keep up the good work Afibel Team. Like the short lengths of some items. I usually need 25 inch and find it hard to find thanks for this.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Lynne, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the service we provided regarding your order and we are also glad to hear that you are pleased with the shorter lengths of some of our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Colour and size absolutely perfect.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear David, Thank you for taking the time to leave this fantastic 5 star review. We are glad to hear that you have found the size and colour to be perfect. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Good quality and good delivery.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Gwendoline, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the quality of your order. We are also glad to hear that you are pleased with the delivery and the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer

  • 5 / 5 1
    Edit Flag

    They kept me up to date when they hadn't been able to send on the original date and didn't charge for item until it was sent out

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Mrs S, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service for you out of stock item. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    The order was well packaged and arrived safely within a few days. The items were true to the description.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with your order. We are also glad to hear that you are pleased with the delivery and the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Good value jumpers,delivery good

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Gloria, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the jumpers that you have ordered and have found them to be good value. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    I was pleased with the item I ordered

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Christine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the item that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I have always found Afibel to be an excellent firm which supplies top quality items at sensible prices. The range is fabulous, while their service/delivery is completely reliable. I can most certainly recommend them.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Christina, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with our service and the goods that you have ordered. We are also glad to hear that you are pleased with the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    A company of high standards and unique and affordable products Highly Recommend

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Irving, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are very pleased with your order and find our goods affordable. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I was satisfied with my order but was a little while before receiving conformation that it had been received

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Suzanne, Thank you for taking the time to leave us this us this brilliant 5 star review. We are glad to hear that you are pleased with your order. However, as our goods are dispatched from France it can take up to 7-10 working days to receive your order and a couple of days for Evri to update their system to confirm they have received your order. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    EXcellent service, great chice of clothing and all very well made in beautiful fabrics.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Alison, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and that you are happy with the choice and fabric of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Order arrived promptly and in good condition. I am very pleased with the product.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Leonie Thank you for taking the time to leave us this amazinf 5/5 review. I am very pleased to read you are happy with your recent purchase and this arrived in a timely manner. I look forward to hearing from you again soon. Happy shopping. Kind Regards, Afi Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    Satisfied with order because I’ve had this product years ago.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are satisfied with your order and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
    Edit Flag

    Quite expensive on the whole. Quality of leggings ot as good a previous pairs with be bought

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this 3 star review. We are sorry to hear that you have found our goods to be quite expensive, however, we are glad to hear that you are pleased with the quality of the leggings that you have bought. Kind Regards, Jacob Afibel Customer Service

    Answer by Lauren S
    Flag

    I said quality not as good!

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  • 4 / 5 1
    Edit Flag

    I find the online site quite difficult to negotiate, especially getting the discount code correct for each offer. I do like the special offers in the postal catalogue.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this great 4 star review. I am sorry to hear that you have had trouble negotiating our website, if you could send an email to service@afibel.co.uk and we will investigate this further for you. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    The purple gilet is great for an extra layer of warmth when knitting for charity- hours of it. Just what I needed.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Ruth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are please pleased with the purple gilet that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
    Edit Flag

    i am satisfied with orders i have place

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Jannine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that your are pleased with the goods that you have ordered with us and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    again my order was delivered to the incorrect address - 1 place 4 separate orders, and each order went to wrong delivery address. Even after many telephone calls and emails. Very reluctant to place an order via my on-line account

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
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    Dear Customer, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that your order has been delivered to the wrong address from our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will investigate this further for you. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I use Afibel for tops and trousers as the tops are usually different from other companies and the trousers are just the right length.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Penny, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us and that the trousers are the right length for you. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    Dreadful didn’t receive item as Afibrl chose to use the most unreliable dreadful courier service who returned my parcel as too much trouble to deliver it won’t be ordering anything else

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Amanda, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that you have not received your order from our trusted courier Evri. If you could send an email to serivce@afibel.co.uk and we will be able to investigate this further for you. I am sorry for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Great slippers perfect for my elderly mother

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Alison, Thank you for taking the time to leave us this fantastic 5 star review. We are very glad to hear that your mother is pleased with the slippers that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Excellent service

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Margretta, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are happy with our service, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    I was pleased with what I bought and also pleased with the fit. Not many sites will do a size 8 for mature ladies - they seem to assume we are all bigger sizes and I can get them from Afibel. Even 6 to 8.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Ann, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with the goods that you have bought and that you are happy withthe sizing of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    this bra was such a good fit iordered another one

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by afibel.com
    Flag

    Dear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that the bra that you order is a good fit and that you have ordered another one. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 1 / 5 1
    Edit Flag

    The navigation was good,the delivery was fine.the return was rated 5 stars.

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Patricia, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that you have had to return our goods, if you could send an email to service@afibel.co.uk with any issues that you have and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
    Edit Flag

    Very happy with purchase which was well packaged. However the courier service was appalling. They did not turn up on the allocated date despite my staying in all day. I was then given another delivery date but the courier arrived on yet a different day! It was very lucky I happened to be in. What is the point of being given a delivery date when the courier turns up as and when?

    Review of , following an experience of by

    Answer by afibel.com
    Flag

    Dear Melody, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with the goods ordered. However, we are sorry to hear that you have had trouble with our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service

    Answer by MELODY H
    Flag

    Where are my two black bralets ordered over two weeks ago.

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  • 5 / 5 1
    Edit Flag

    Recently discovered this company, good communication to customers I.e. confirmation of order, details of when item sent out with tracking reference. Good choice of products, description of product good giving lengths of garments, delivery fairly quick.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Anne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and that you have received your order quickly from our trusted courier Evri. We are also glad to hear that you are pleased with our goods that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
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    I love shopping at Afibel. Everything is so stylish and excellent quality. Always very pleased with my orders.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Carole, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you love shopping with us and that you are pleased with the goods that you have ordered with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 3 / 5 1
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    Quality of clothing is v.good however, sizing is not consistent. on my last order i had 2 x jackets size 18, 1 x jumper 16/18 and 1 x tunic 16/18. The jackets i could have had a size smaller, the jumper is fine but the tunic is a very very snug fit.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Lyn, Thank you for taking the time to leave us this 3 star review. We are glad to hear that you are happy with the quality of our goods, however, we are sorry to hear that you find our sizes inconsistent. If you could send us an email to service@afibel.co.uk and we will investigate this further for you. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
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    I have been using Afibel for some years now, very satisfied with quality of all ladies fashions received. Service is not always the quickest but all orders have been delivered safely & progress updates regularly received.

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Marilyn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us over the years. We are also glad to hear that your orders have been received safety from our trusted courier Evri, we do give a timescale of 7-10 working days for delivery as our goods are dispatched from our warehouse in France. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

  • 4 / 5 1
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    Happy with the quality and price of the clothes, not keen all day bumf that comes with the magazine

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Steve, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are happy with the quality and price of the items. We are sorry to hear that you are not keen on our magazines if you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service

  • 5 / 5 1
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    Product well known and used for years

    Review of , following an experience of by

    Answer by afibel.com
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    Dear Barbara, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with your orders and our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service

Reviews displayed in chronological order