Customer reviews
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Code didnt work a few times
Review of , following an experience of by NEIL T. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagThanks for your feedback and for using our service. Sometimes people forget to dial the #on the codes so that it can not work. Furthermore the hotline open from 8:00am to 10:00pm is here to help you in case of problems. Hope everything will be ok next time you’ll visit us. We have sent you by mail a discount coupon for your next booking for you or a member of your family.
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Easy to book, easy to use… Not very cheap but ok for three bags.
Review of , following an experience of by JACOB C. *
*Pseudonymized data at the request of the author
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Great service. Easy to book online. Access codes emailed immediately after booking. Good, secure locker storage facility. Highly recommend. Would definitely use again.
Review of , following an experience of by CHARLOTTE W. *
*Pseudonymized data at the request of the author
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Great service. It's very easy and convenient to book a locker.
Review of , following an experience of by NIKKI C. *
*Pseudonymized data at the request of the author
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https://maps.app.goo.gl/2uzfqDwSh5kq45Qr9?g_st=ic
Review of , following an experience of by SAMUEL J. *
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Easiy
Review of , following an experience of by LIAM A. *
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quick, convenient, secure
Review of , following an experience of by MASON P. *
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goooood!!
Review of , following an experience of by DUNCAN J. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagThanks for sharing your opinion and for sharing your experience with us. We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
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Excellent location and very simple to make online booking and use the locker facility.
Review of , following an experience of by ISABELLA K. *
*Pseudonymized data at the request of the author
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Very convenient, secure, and easy to use. Plenty of room, even for larger luggage.
Review of , following an experience of by OWEN M. *
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Perfect - exactly what I needed and very simple to use. Thank you!!
Review of , following an experience of by CHLOE W. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Sheri, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Good Day I was unable to locate lockers in the Gare De Nord location. The attendants working there sent me to another locker location and said there was no City Locker. I paid in advance and tried to contact City Lockers by email and no one ever responded. Thank you
Review of , following an experience of by LILLY M. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagBonjour Sorry you did not found us as we are outside the railway station as clearly indicated in our booking confirmation. Address and direction are indicated by google map on our booking confirmation. The hotline can be reach by phone and not mail especially for emergency. We will be very happy to offer you a credit note valid 6 months even though we are not responsible for this matter. Please contact clients@citylocker.paris Thank you
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Easy to access, codes arrived quickly, good location.
Review of , following an experience of by LAUREN J. *
*Pseudonymized data at the request of the author
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Very great location to let you luggage. Safe and easy! Really recommend!
Review of , following an experience of by GORDON M. *
*Pseudonymized data at the request of the author
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Very easy to book and pay.
Review of , following an experience of by PHOEBE J. *
*Pseudonymized data at the request of the author
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Everything was fine.
Review of , following an experience of by AVA W. *
*Pseudonymized data at the request of the author
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Very bad experience. I almost lost my airplane due to a problem with the door locker that we cannot open.
Review of , following an experience of by HARVEY Y. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagThanks for using our service and sorry for the problem you have had. Could you please give us more information about what happened as it sounds that you have not contact us either by phone or mail to help you. That will helped us understanding what happened with your booking Thank you very much
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Helps with keeping luggage secure, but the difficulty in contacting support is annoying.
Review of , following an experience of by ISABELLA C. *
*Pseudonymized data at the request of the author
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Easy and useful
Review of , following an experience of by DAVID R. *
*Pseudonymized data at the request of the author
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Great location! Clean and easy to figure out.
Review of , following an experience of by RILEY B. *
*Pseudonymized data at the request of the author
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Very easy and good location
Review of , following an experience of by HARRISON G. *
*Pseudonymized data at the request of the author
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Easy to use, large lockers, really convenient.
Review of , following an experience of by MAX Y. *
*Pseudonymized data at the request of the author
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Bastante espacio y por buen precio
Review of , following an experience of by GRACE F. *
*Pseudonymized data at the request of the author
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Excelente servicio al cliente y atención inmediata en las solicitudes realizadas, el servicio de city locker nos ayudo a continuar disfrutando de nuestro viaje sin maletas.
Review of , following an experience of by LOUIS M. *
*Pseudonymized data at the request of the author
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Excellent service.
Review of , following an experience of by WILLIAM B. *
*Pseudonymized data at the request of the author
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Good location options Very easy process
Review of , following an experience of by MOHAMMED R. *
*Pseudonymized data at the request of the author
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This location is described as "five minutes from Les Halles," but it's more like 15-20 minutes walking, which is a long way to drag heavy bags. Otherwise, it worked fine.
Review of , following an experience of by HENRY H. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Lorraine, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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Easy to find, easy to use, everything clean
Review of , following an experience of by ANDREW H. *
*Pseudonymized data at the request of the author
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Quick and easy to book online.
Review of , following an experience of by HARRISON E. *
*Pseudonymized data at the request of the author
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I loved using City Locker! I only wish it was available for a few hours instead of the entire day....
Review of , following an experience of by LUKE M. *
*Pseudonymized data at the request of the author
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Easy and comfortable!
Review of , following an experience of by KARLIE R. *
*Pseudonymized data at the request of the author
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Very helpful
Review of , following an experience of by DENNIS P. *
*Pseudonymized data at the request of the author
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Excellent experience. Very well located and ease to use
Review of , following an experience of by KELLY H. *
*Pseudonymized data at the request of the author
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Very easy to book
Review of , following an experience of by AMANDA M. *
*Pseudonymized data at the request of the author
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Too expensive for just a bag for 3 hours
Review of , following an experience of by JAYDEN G. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Madalin, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon
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It was easy and quick to rent the locker
Review of , following an experience of by SARAH R. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Miray, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Having to make an account and all that is a hassle, specially when you are in a hurry and you must have internet access, there is no physical person to assist, but location is convenient, not far from subway. The lockers are clean and location easy to find.
Review of , following an experience of by BARRY W. *
*Pseudonymized data at the request of the author
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very smart design and i felt very secure leaving my bags there, however it was a bit difficult to find
Review of , following an experience of by CLAIRE J. *
*Pseudonymized data at the request of the author
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Good citylocker.
Review of , following an experience of by MOHAMMED T. *
*Pseudonymized data at the request of the author
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It was very good
Review of , following an experience of by ASHLEY L. *
*Pseudonymized data at the request of the author
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Comodo, cercano a la estación y uso rápido.
Review of , following an experience of by SOPHIA G. *
*Pseudonymized data at the request of the author
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Its very easy to use. Instruction is clear. Wish it was little bit closer to station. Not easy to carry big luggages on those sidewalks. But overall its good options to have.
Review of , following an experience of by JOEL W. *
*Pseudonymized data at the request of the author
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Good service. Too bad it closes so early (10pm)
Review of , following an experience of by JAMES P. *
*Pseudonymized data at the request of the author
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Fast and easy booking and activation, convenient location, overall great experience.
Review of , following an experience of by PATRICIA J. *
*Pseudonymized data at the request of the author
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Muy fácil de hacer la reserva, mandan códigos personalizados para acceder a la taquilla.Muy bien indicado
Review of , following an experience of by CARLIE J. *
*Pseudonymized data at the request of the author
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Very good, great service. I would recommend.
Review of , following an experience of by DUNCAN W. *
*Pseudonymized data at the request of the author
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The site was easy to use, no problems.
Review of , following an experience of by TONY L. *
*Pseudonymized data at the request of the author
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Great service, easy to book and to handle. For 4 big suitcases 2 lockers needed.
Review of , following an experience of by LILY E. *
*Pseudonymized data at the request of the author
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Muy buen servicio!!
Review of , following an experience of by SABRINA M. *
*Pseudonymized data at the request of the author
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Easy, secure, convenient
Review of , following an experience of by ANDY P. *
*Pseudonymized data at the request of the author
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To fare away
Review of , following an experience of by CHARLIE M. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Wolfgang, thank you for your opinion, However, CityLocker Gare du Nord is located exactly between the two train stations ( 7 min (550m) to Gare du Nord and 5 min (400m) to Gare de l'Est) so we don't really understand from what place we are to far away. CityLocker's team wish you a great day.
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Helped us a lot. Easy to use and secure. I highly suggest!
Review of , following an experience of by QUENTIN J. *
*Pseudonymized data at the request of the author
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Web Site user friendly and Service very easy to use. Cheap.
Review of , following an experience of by JOANNE P. *
*Pseudonymized data at the request of the author
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Excellent service
Review of , following an experience of by CHARLOTTE B. *
*Pseudonymized data at the request of the author
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It’s $15 per locker not $2, they discount the more days you get. Kinda misleading but hey welcome to Paris hope you brought your entire savings. $5 for water.
Review of , following an experience of by AVA A. *
*Pseudonymized data at the request of the author
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Good solutio
Review of , following an experience of by MOHAMMED P. *
*Pseudonymized data at the request of the author
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Very good, easy to use and find!
Review of , following an experience of by CHRISTOPHER M. *
*Pseudonymized data at the request of the author
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We used it for an evening flight after an early checkout. It was very easy to use, easy navigation, and very helpful for us. Only downside - from the website we got the impression the locker will be much bigger. no way we could fit 4 suitcases in this locker.
Review of , following an experience of by EVIE M. *
*Pseudonymized data at the request of the author
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Hjjbj
Review of , following an experience of by PAULINE W. *
*Pseudonymized data at the request of the author
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Fast and easy to use
Review of , following an experience of by SOPHIA H. *
*Pseudonymized data at the request of the author
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Honestly so handy - thank god we found theses I really didn't want to leave my luggage after checking out the airbnb in some of the places listed online, or have to carry it round either. So easy to use - codes came through immediately had several locations over the city so just chose the one closest to us. 10/10 would use again.
Review of , following an experience of by SCOTT E. *
*Pseudonymized data at the request of the author
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It is very useful if you are a tourists who have arrives a lot earlier than their checkin time. It is a little bit costly, but it is convenient. It might be useful to improve the instructions for usage of the service
Review of , following an experience of by JODIE R. *
*Pseudonymized data at the request of the author
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Un sitio cómodo y práctico para dejar las maletas. Caben perfectamente 4 maletas de cabina en una sola taquilla. Y está muy cerca de la torre Eiffel.
Review of , following an experience of by NATALIE G. *
*Pseudonymized data at the request of the author
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Ample space, easy to subscribe and very convenient. I really like it.
Review of , following an experience of by TINA S. *
*Pseudonymized data at the request of the author
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Everything was super user-friendly, easy to navigate and comprehensible. We completed our reservation and payment in 2 min.
Review of , following an experience of by RYAN W. *
*Pseudonymized data at the request of the author
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The name of location was somewhat misleading, as it was 10 min walk from les halles - a long one with suitcases
Review of , following an experience of by ROSS K. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Anna, Thank you for your opinion, We are sorry that you didn't enjoy your time at CityLocker, however the adress is clearly shown on the website. You also have access to the Google Maps link to evaluate the distance from Les Halles to CityLocker Chatelet les Halles (which is 650 meters so 8 minutes walk) The CityLocker's team wish you a great day !
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Perfect from start to finish. Email with directions and access details were simple to understand. We enjoyed the local Sunday food market, which we wouldn’t have seen only for using the lockers. We choose the locker close to the Tour Eiffel, which was in comfortable walking distance.
Review of , following an experience of by LEXI L. *
*Pseudonymized data at the request of the author
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Good service. It was really fast and easy to use.
Review of , following an experience of by PAULINE W. *
*Pseudonymized data at the request of the author
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safe, easy, fast
Review of , following an experience of by JAKE A. *
*Pseudonymized data at the request of the author
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good service price and location
Review of , following an experience of by MIA D. *
*Pseudonymized data at the request of the author
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easy to use 24/7, safe
Review of , following an experience of by THOMAS M. *
*Pseudonymized data at the request of the author
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Locker comodo ma distante dalla zona turistica
Review of , following an experience of by ALEXANDER C. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagBonsoir Thanks for using our service and for your feed back. The location you have booked is 10 mn walking distance from Eiffel Tower and musée du quai Branly not sure it is very fare. By the way all the distances information are given in our website so that you can choose not to book if you think it’s to fare from where you want to go. Sorry you didn’t enjoy our service.
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Pretty good. But should have hourly / half day rates.
Review of , following an experience of by ELLIOT A. *
*Pseudonymized data at the request of the author
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Locker didn't close properly after I revisited to retrieve something. I called the emergency line 5 times: nobody answered.
Review of , following an experience of by RUBY K. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagJoshua Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message; didn't you received them? We are really sorry you have had problem in using our service and will be very happy to offer you a free storage next time you come to visit Paris.
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Easy to book, great as we didn’t fly until late evening. Definitely use again
Review of , following an experience of by ELLA J. *
*Pseudonymized data at the request of the author
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Good location, easy access, happy with service.
Review of , following an experience of by SEAN B. *
*Pseudonymized data at the request of the author
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Great service, easy to find and easy to use. Wish every city had this.
Review of , following an experience of by HANNAH H. *
*Pseudonymized data at the request of the author
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Easy straightforward instructions. Safe lockers. Would definitely use it again when in Paris.
Review of , following an experience of by KARLIE M. *
*Pseudonymized data at the request of the author
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comodo ed efficiente
Review of , following an experience of by WAYNE D. *
*Pseudonymized data at the request of the author
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Todo perfecto y muy facil
Review of , following an experience of by ALEXANDRA E. *
*Pseudonymized data at the request of the author
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A little difficult to locate in a city you are not familiar.
Review of , following an experience of by VICKY R. *
*Pseudonymized data at the request of the author
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Perfect!
Review of , following an experience of by JOHN W. *
*Pseudonymized data at the request of the author
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Everything was fine except for the size of the locker. For the price, was expecting to fit a size 79/29 checked in luggage + standard hand carry luggage. To my surprise only the 79/29 could fit plus about 5 inches on top only. Disappointing.
Review of , following an experience of by JACKSON D. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Emmanuel, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
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Very happy. For one bag, the price would have been a bit much, but we had 3 big bags and we wanted to enjoy our final day in Paris without carrying all the stuff around. 15 euros feels like a bit much for storage, but it was right in the city center close to the places we wanted to see on our last day. 15 euros for freedom was worth it in my opinion!
Review of , following an experience of by LINDSAY K. *
*Pseudonymized data at the request of the author
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Simple and easy to use.
Review of , following an experience of by MAX B. *
*Pseudonymized data at the request of the author
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The locker wouldnt open with the code, so we couldnt use the service. There were 4 other people waiting inside who aklso couldnt access their locker. One guy was o0n the phone to the help line phone nummber, but there was nobody picking up the phone to help
Review of , following an experience of by KIMBERLY C. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagSorry you have had a problem in using our service. No problem has been reported by you or other people that day and we have check in our system and it reports that the locker has been open at 12:50:56 the 1rst time and 12:51:15 the second time May be you just do not pull the door? Further more no message has been left on our hotline mentioning any problem. When you call the hotline it asks you in 3 languages to leave a message in case of emergency so that we can call you back. Could it be you have not called the right number? And finally we have check the phone number given by you and didn't find any call; have you used another tel number? Please get in touch with our custumer's service so that we can face this problem and of course refund you if we considered it is a technical problem
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no complaints, easy activation, good to reach from the train station. Excellent if storage for full days is needed, but since there's only full rent days and not per hour, it can be a little pricey depending on how long the locker is needed.
Review of , following an experience of by CANDICE T. *
*Pseudonymized data at the request of the author
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Fácil de usar 3 bastante útil
Review of , following an experience of by TYLER M. *
*Pseudonymized data at the request of the author
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It was really easy to use. The lockers got enough space and the price is absolutely fine. I recommend it to everyone who wants to keep his luggage in a safe and clean place.
Review of , following an experience of by LAUREN C. *
*Pseudonymized data at the request of the author
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Very easy access and very good service !!
Review of , following an experience of by PETER C. *
*Pseudonymized data at the request of the author
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Very easy to book, although quit3 expensive
Review of , following an experience of by HOLLIE S. *
*Pseudonymized data at the request of the author
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very good service, and information to get in to the lockers!
Review of , following an experience of by ROB A. *
*Pseudonymized data at the request of the author
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The buttons to type in the code do not work properly. I had to reenter the code 5-6 times for it to work, and this had already been the case when I used it in October 2022. Also a large spanish family (15+) entered the citylocker so we had to wait more than 15 minutes because they would not move... Other than that nothing to say, simple and efficace...would use again
Review of , following an experience of by BRANDON W. *
*Pseudonymized data at the request of the author
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Great! The size of the locker is perfect!
Review of , following an experience of by IMOGEN R. *
*Pseudonymized data at the request of the author
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Easy to use and access
Review of , following an experience of by NATHAN W. *
*Pseudonymized data at the request of the author
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As advertised.
Review of , following an experience of by LIZZIE C. *
*Pseudonymized data at the request of the author
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PERFECT
Review of , following an experience of by ALEX W. *
*Pseudonymized data at the request of the author
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Simple and effective. Great location
Review of , following an experience of by VICTORIA C. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagThanks Luca for using our service and for your feeedback and for your 5 stars.
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Ottimo
Review of , following an experience of by KARL R. *
*Pseudonymized data at the request of the author
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Super easy way to store our luggage while we explored Paris!
Review of , following an experience of by PAULA P. *
*Pseudonymized data at the request of the author
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