Customer reviews
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Una ventaja del uso de City Locker es que brinda comodidad y seguridad a los usuarios al permitirles almacenar temporalmente sus pertenencias en un lugar cercano y accesible mientras realizan otras actividades. Esto puede ser especialmente útil para turistas, viajeros de negocios o cualquier persona que necesite un lugar seguro para dejar sus pertenencias mientras explora una ciudad o realiza actividades durante el día. Además, City Locker ofrece una variedad de tamaños de casilleros para adaptarse a diferentes necesidades de almacenamiento, lo que lo convierte en una opción conveniente y versátil para muchas personas.
Review of , following an experience of by RUBY E. *
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Answer by citylocker.parisFlagHello M C., Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Excelente servicio y buena ubicación.
Review of , following an experience of by LIAM H. *
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Everything worked fine! There's even a QR Code to scan in case anyone needs help/advice. Can't go wrong with city locker.
Review of , following an experience of by CARRIE J. *
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Answer by citylocker.parisFlagHello Sabrina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Clear and working
Review of , following an experience of by FRANCESCA K. *
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Answer by citylocker.parisFlagHello Giuseppe, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Nearer east station than Gare de Nord
Review of , following an experience of by ELLIE K. *
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Answer by citylocker.parisFlagHello Juliet, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Excelent
Review of , following an experience of by FINLEY C. *
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Answer by citylocker.parisFlagHello Mariana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Was super easy to handle.
Review of , following an experience of by ERIN M. *
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Answer by citylocker.parisFlagHello Matthias, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Great service, it’s easy to book a locker. The website was clear, easy to use and confirmation came immediately. Nice job!
Review of , following an experience of by DUNCAN W. *
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excellent online service - locker service worked 100% exactly as expected
Review of , following an experience of by LEE R. *
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Answer by citylocker.parisFlagHello David, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Very easy access to the locker and very well situated in town.
Review of , following an experience of by COLIN M. *
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Answer by citylocker.parisFlagHello Beatriz, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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comodissimo e tutto perfetto. vicino alla Tour eiffel.
Review of , following an experience of by MOLLY P. *
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Answer by citylocker.parisFlagHello Grazia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Easy to find, close to the railwaystation. Instructions were clear.
Review of , following an experience of by TIM E. *
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Answer by citylocker.parisFlagHello Tom, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Great
Review of , following an experience of by SARAH K. *
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Answer by citylocker.parisFlagHello Melker, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Locker doesn't work. Door is not locked at all. As I don't have much tine to call and wait for help, I needed to carry all the baggages that day 😓 Also I met a one who did not received email and cannot store baggage.
Review of , following an experience of by JOSEPH R. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagWe are so sorry for the problem you have had. You should have called the hotline available every day from 8.00 am to 10 pm to get assistance and be avale to use our service. Please send us an email at client@citylocker.paris to get a refund the 15€ not 18€ that you have paid We take the opportunity of your feedback that booking is mandatory to get your codes to use our service. Once again sorry for the problem
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Excelent service!!
Review of , following an experience of by GAVIN L. *
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Answer by citylocker.parisFlagHello Andreia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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conveniently organized
Review of , following an experience of by CHRIS H. *
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Answer by citylocker.parisFlagHello Martin, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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I was able to use it with confidence ! You can easily enter with the security code sent to you. However, the problem is to put a 30kg suitcase in the upper locker. I'm tall and strong, so I managed to do my best, but I don't think short women can enter. I think it would be perfect if you could select the upper row, the lower row.
Review of , following an experience of by EDWARD B. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Kayoko, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker, thank you for your recommandation, it always helps us to provide a better service to our customers. We hope to see you again in one of our storages very soon. Have a good day.
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Everything is okay, but setting the second number to the locker number still leaves the option for other people that rent a City Locker to open the other lockers. If I rent one locker, I basically have access to the other ones. That's not as safe as you advertise it. Otherwise the location is fine, it is easy to find, close to the city center, and the lockers are spacious.
Review of , following an experience of by CRAIG M. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagHello Arman, Thank you for sharing your opinion, The codes provided to our clients are all unique et change everyday in case of a several's days booking, the security of your luggages is our priority and we would never give the same codes to all the clients. CityLocker's team wish you a great day.
Answer by Craig MFlagThank you for your answer. I understand that the keys are unique, but they are directly connected to the locker number. I think this makes the system a bit vulnerable, as I could rent one locker, and then open the other lockers. If I get a code with the last digits 13, and my locker number is 13, you don't need a genius to figure out that in order to open number 12 you write 12 instead of 13 (if this is how the codes are generated - maybe I am wrong and it was just a coincidence). I enjoyed your service very much but I believe your security could be updated by changing this (i.e. set the last two numbers to be random, not numbers that are the same as the locker's number). Please understand that this is just a suggestion to update even more the security of your system, as I found it very convenient and still very safe. I am aware that everybody that uses this service is concerned to leave their things, not to check other lockers. Regards, Arman
Answer by citylocker.parisFlagThanks a lot Arman Just to be more precise, if you had put 12 instead of 13 locker 12 won’t have open as the 6 first digits could not matched with 12 but only with 13. With your code you can only open your assigned locker. Otherwise it will be to easy. Have a good day and a nice week end 😀
Answer by Craig MFlagThanks for the clarification and sorry for the misunderstanding! My bad :). Wishing you a nice weekend, Arman
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Good central location.
Review of , following an experience of by TARA C. *
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Maybe the lockers are okay but they are nowhere to be found at the station (gare du nord) No signing at all...
Review of , following an experience of by OLIVER S. *
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Answer by citylocker.parisFlagHello, Thank you for sharing your opinion, We are sorry that you didn't find our storage, however, the storage's adress is clearly indicated on the website and on the booking confirmation, we are not related to the station because we are not depending from them Did you manage to find and use our lockers at the end ? Citylocker's team wish you a great day
Answer by Oliver SFlagNo we didn't
Answer by citylocker.parisFlagDid you try to call the hotline available 7/7 from 8 am to 10 pm for assistance?
Answer by Oliver SFlagNo
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Edit Flag
Excellent service, easy to book, and good instructions to find locker store. Only thing is making it more clear you’re booking a locker not per suitcase/bag. We booked 2 lockers thinking it meant 2 bags so we paid double for what we needed. But the facility itself was good.
Review of , following an experience of by KYLE R. *
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Very convenient. We had a great final day in Paris as we were able to leave our bags in a safe location next to the train station.
Review of , following an experience of by STEVE W. *
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Exactly what I need.
Review of , following an experience of by LOUIS C. *
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Alles was inorde!!
Review of , following an experience of by PAUL R. *
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Best service !
Review of , following an experience of by JASON B. *
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Excellent Service and straightforward process
Review of , following an experience of by AVA G. *
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Very good and easy!
Review of , following an experience of by DAISY L. *
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The website was really clear and easy to use, with booking taking only a few minutes. Confirmation came through immediately.
Review of , following an experience of by LEO W. *
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The service was excelent. No problem with anything. Very easy all. Thank you!
Review of , following an experience of by CANDICE R. *
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Easy and convenient storage near the train station for an overnight in Paris! Highly recommended if you don’t want to transport luggage around. We stored 4 hard covered carry-on suitcases and a laptop bag.
Review of , following an experience of by LILLY L. *
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Great experience!
Review of , following an experience of by HELEN A. *
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Great position, great service, secure and easy to use
Review of , following an experience of by JAMIE K. *
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Answer by citylocker.parisFlagHello Michele, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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very easy and convenient to use!
Review of , following an experience of by DALE S. *
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It's safe. It is self-service and I was given clear steps on how to open the locker. I could spend some more hours in the city without dragging my suitcase with me
Review of , following an experience of by HARVEY A. *
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Great service Easy to find and easy to use
Review of , following an experience of by HELENA T. *
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Easy to use and does the job
Review of , following an experience of by NICOLE R. *
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As the viewpoint of Location,city locker was very close to Roissy bus and so coveniant.
Review of , following an experience of by EVIE L. *
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Good Experiences.
Review of , following an experience of by EMILY M. *
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It was okay, I got what I paid for. I was satisfied. In a positively way.
Review of , following an experience of by THEO E. *
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We didn’t need it and tried to contact someone but it didn’t work. So we were really frustrated.
Review of , following an experience of by MATTHEW M. *
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Very easy
Review of , following an experience of by EVA W. *
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Location easy to find and safe
Review of , following an experience of by ROWENA D. *
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Excellent location. Great instructions. Clean facilities. We arrived at Gare du Nord in the morning and left on a train to Austria from Gare de l’Est in the evening. This service was perfect.
Review of , following an experience of by PAUL R. *
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Nothing else to say. No problem
Review of , following an experience of by DEAN G. *
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Absolutely incredible service. Super easy to book the locker online. All the information needed to book a locker such as Locker size, location, the entire process, safety etc is available and explained in a simple way. The entire process of booking, keeping your luggage and taking it back is simplied and it is secured with Cameras. I loved it. Congratulations to whole team.
Review of , following an experience of by MOLLY W. *
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Alles bestens, leicht verständlich. Jederzeit gern wieder!
Review of , following an experience of by ARCHIE F. *
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Very good
Review of , following an experience of by MARK A. *
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Mi experiencia ha sido muy muy buena, lo recomiendo a todo el mundo Fácil de usar y seguro. Estuvimos en Paris cuando llegamos y me estábamos dejar las maletas y fue genial. A 10 minutos a pie de la torre eifell en 29 fue de l' exposition
Review of , following an experience of by NATHAN C. *
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It was perfect to lock our luggage in the Morning on the last day of visiting Paris, until our train left in the evening.
Review of , following an experience of by DALE R. *
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Rented a locker on two different days in two different locations in Paris. Both times the code wasnt emailed to me automatically so I had to email support to get it but they responded quickly. The Gare du Nord lockers are not in the station (about a 5 min walk away).
Review of , following an experience of by FRED K. *
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Safe , easy acces , good price , it was the best for me !
Review of , following an experience of by MILLIE M. *
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Easy to book and pay.
Review of , following an experience of by ABBIE J. *
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Safe lockers with a personal code you punch in at the entrance and inside. Perfect when you want to spend a day in the city without carrying your bags around!
Review of , following an experience of by EMMA D. *
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Super easy, gute Anbindung und bummeln vor Fahrt zum Flughafen ohne Koffer
Review of , following an experience of by ALISON M. *
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Navigation on the site and delivery is perfect.
Review of , following an experience of by JESSICA R. *
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Buen servicio, buenas instalaciones y fáciles. Volveré a usarlo
Review of , following an experience of by ETHAN S. *
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Technisch hat alles super geklappt - den Preis fand ich allerdings für ein paar Stunden sehr hoch.
Review of , following an experience of by AVA Y. *
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Easy to use will use again!
Review of , following an experience of by COLIN G. *
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Buena ubicación y fácil procedimiento todo a través del móvil. Las taquillas son muy grandes caben varias mochilas. Lo único que el precio por día 15€ me resulta alto.
Review of , following an experience of by YASMINE E. *
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The ease of rental and customer service was really great, I stopped short of ficing five stars because upon return both me and another customer had trouble opening our lockers, which put me in a state of panic. That being said, I called the emergency service and they were able to converse with me in English and help resolve my issue in a very timely manner. I would use city locker again.
Review of , following an experience of by GEORGIA R. *
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Good service at a good price
Review of , following an experience of by STEPHEN H. *
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Was perfect and safe
Review of , following an experience of by LAUREN C. *
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Easy to access
Review of , following an experience of by LOGAN R. *
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Very convenient and easy to use.
Review of , following an experience of by LUCAS M. *
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Good location but a little tricky to find.
Review of , following an experience of by LEWIS R. *
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Nice and easy to book it and get to the locker!
Review of , following an experience of by LOUIS Y. *
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Everything ok!!!!!
Review of , following an experience of by MARK J. *
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Easy, comfortable.
Review of , following an experience of by PETE P. *
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Easy & safe
Review of , following an experience of by CARRIE H. *
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Good
Review of , following an experience of by NAOMI T. *
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Fast , big , good position .
Review of , following an experience of by TARA B. *
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big locker, fits two handbagage trolleys and a bag as the lockers are v deep. you just check in with your code to enter the room and then with another code you open your locker. its inbetween gare du nord and gare l'est so its always nearby a big station.
Review of , following an experience of by KEELEY T. *
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Was great experience. Registered and had everything I needed in seconds so I could lock my language safely in Paris.
Review of , following an experience of by CHRIS B. *
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Easy to access the space and the locker, which easily accommodated two small wheeled cabin bags. Central location, clean and efficient. A great solution!
Review of , following an experience of by KATIE H. *
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So easy. And big lockers for all our stuff
Review of , following an experience of by SEAN Y. *
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Funciona muy bien
Review of , following an experience of by GREG M. *
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perfect service, everithing ok, totaly recomended
Review of , following an experience of by THEO W. *
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Very good service, i suggest it to you. Fast reservation and check in.
Review of , following an experience of by JORDAN S. *
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Kept my luggage secure as I needed it but expensive for what it was
Review of , following an experience of by FRANCESCA J. *
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Highly satisfied
Review of , following an experience of by KEELEY R. *
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Easy to use, no issues. Left our bags all day, picked them up just before our Euro Star
Review of , following an experience of by SABRINA W. *
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No problems. Everything worked according to the expectations.
Review of , following an experience of by EVIE R. *
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Buongiorno consiglio vivamente questo tipo di deposito bagagli in quanto una vota pagato ti inviano codice porta e codice armadio così da poter aprire e inserire la valigia son spaziosi ci sta una valigia grande e due zainetti.
Review of , following an experience of by DAISY C. *
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Easy to find from Gare du Nord and everything very simple once we got to the store - bear in mind this is a self service store, no staff are present. Luckily I had written down the codes we needed to access the store and our pre-booked locker as I couldn't get online on my phone, and all the info was on my emails. No issues otherwise, would use again if we ever needed to.
Review of , following an experience of by DEAN P. *
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It's convenient. Easy to check in. But the locker only fits 3 luggages instead of 4 as advertised.
Review of , following an experience of by TARA M. *
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Muy accesible. Respuesta inmediata
Review of , following an experience of by NATHAN P. *
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I was never able to use the locker on Saturday April 8. Neither I nor my husband were able to access the lockers. 30€ wasted. Nobody picked up the phone. About 10 people were inside with the same issue. We have videos. Please give me a refund.
Review of , following an experience of by ELLIOT C. *
*Pseudonymized data at the request of the author
Answer by citylocker.parisFlagBonjour Thanks for your message We have check in our systems and see that you have open your locker at 12:18 am and reopen it at 18:40. As you are the only one to have the codes who cannot be? We have also check our camera and your locker has been used. Why are you asking for a 30€ refund as you only book and used one? For some reason we do not understand you are lead. Send us your video it will e very interesting. Other people outside at the same time where propanly booking ….
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Perfect!! Store your luggage and roam the city! Clear instructions, we had trouble fitting 4 cases in the locker, but we succeeded!!!
Review of , following an experience of by TOBY B. *
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Nice!
Review of , following an experience of by ELSIE H. *
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Easy to find. Easy to use. Easy to book. Quite spacious for my needs.
Review of , following an experience of by JACOB H. *
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Worked and reliable. Good availability for a last minute booking
Review of , following an experience of by LOUIS S. *
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it was very easy to find and have received very clear instructions how to used it close to the public transport
Review of , following an experience of by CHLOE T. *
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Best choice
Review of , following an experience of by JESSICA H. *
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Correct, clean as expected
Review of , following an experience of by MIA E. *
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Everything was easy and felt safe
Review of , following an experience of by JAMIE M. *
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Everything ok - only one problem: we had to try several times to get into the shop.
Review of , following an experience of by NATHAN B. *
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goood‼️
Review of , following an experience of by GEORGIA C. *
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Very good, fast and practical.
Review of , following an experience of by SOFIA D. *
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Good!!
Review of , following an experience of by ARCHIE R. *
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First time trying Citylocker and I was nervous that something would go wrong but everything was perfect. Lifesavers.
Review of , following an experience of by TIM R. *
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