Customer reviews for citylocker.paris

Customer reviews

• 5 / 5

  

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  Very useful service, easy to make a reservation and find the place. Everything went smoothly.

  Review of 30/11/2022, following an experience of 16/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to book, locate and use ! very safe, large lockers. recommendable !!

  Review of 30/11/2022, following an experience of 20/11/2022 by A A. *

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• 5 / 5

  

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  Loved this

  Review of 30/11/2022, following an experience of 23/11/2022 by A A. *

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• 5 / 5

  

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  Very easy and handy to use.

  Review of 30/11/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great!

  Review of 30/11/2022, following an experience of 24/11/2022 by A A. *

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• 5 / 5

  

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  It's perfect deal because you can open and close your locker as many times as you need during the day!! Perfect to sightseeing Paris without minding your luggage:)

  Review of 29/11/2022, following an experience of 22/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great service, very handy in the heart of Paris

  Review of 28/11/2022, following an experience of 19/11/2022 by A A. *

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• 5 / 5

  

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  Very easy to use, and easy to get help if you need it.

  Review of 28/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good!

  Review of 28/11/2022, following an experience of 16/11/2022 by A A. *

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• 5 / 5

  

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  Muy útil para dejar el equipaje, cercano a las atracciones mas importantes. El espacio para almacenar es grande.

  Review of 28/11/2022, following an experience of 11/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great!

  Review of 28/11/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Flight change problem, I was unable to use the loker and I did not have the opportunity to get my money back. In 2022 this trade policy is not eligible.

  Review of 28/11/2022, following an experience of 23/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Thank your for your message, As indicated in the General Conditions of Sale and in accordance with the provisions of Article L. 221-28-12° of the Consumer Code, reservations are neither exchangeable nor refundable. Only a closure at the initiative of CITY-LOCKER, caused by a technical incident or a case of force majeure, can give rise to a refund or postponement.

• 4 / 5

  

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  Everything was smooth. The only thing is the neighborhood where the lockers are. In the evening it is not so nice. Better if the lockers are in the station….

  Review of 28/11/2022, following an experience of 20/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All perfect. Thank you!

  Review of 28/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I found the system that uses codes to open the room door and another code for the closet to be efficient. My suggestion is to rent the locker by the hour since I left my backpack for two hours and had to pay for the whole day.

  Review of 28/11/2022, following an experience of 15/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent 100%

  Review of 28/11/2022, following an experience of 11/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was perfect! Navigation, informations and everything else!

  Review of 28/11/2022, following an experience of 19/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The service is good but we could be charged by the hour and not by the day, i have used only for a few hours and paid for the whole period.

  Review of 28/11/2022, following an experience of 12/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to book a locker.

  Review of 28/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good

  Review of 28/11/2022, following an experience of 19/11/2022 by A A. *

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• 5 / 5

  

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  Very easy to use and secure.

  Review of 28/11/2022, following an experience of 10/11/2022 by A A. *

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• 4 / 5

  

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  Expensive and convienient

  Review of 28/11/2022, following an experience of 19/11/2022 by A A. *

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• 5 / 5

  

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  I recommend this service, very safe

  Review of 28/11/2022, following an experience of 21/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 28/11/2022, following an experience of 20/11/2022 by A A. *

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• 5 / 5

  

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  Easy, convenient and practical!

  Review of 26/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  È stato semplice trovare il locker, l’ambiente era pulito e ben posizionato. Lo raccomando per viaggiare senza il peso delle valigie

  Review of 26/11/2022, following an experience of 03/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good

  Review of 26/11/2022, following an experience of 16/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good location! Easy to use and Big enough!

  Review of 26/11/2022, following an experience of 15/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was easy to do online

  Review of 26/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Location, address and navigation were very precise. Everything was on point, I didn't have any problems. I can only recommend!

  Review of 26/11/2022, following an experience of 15/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  cercano al metro, con gran espacio y fácil de usar.

  Review of 26/11/2022, following an experience of 09/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I would have given 5 stars but I had to put five times the combination to unlock the locker because it did not open.

  Review of 26/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect service.

  Review of 26/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super easy and convenient.

  Review of 22/11/2022, following an experience of 12/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Useful and easy to book. However, the building entry system is badly designed and hard to use - myself and another customer I met there both wasted 10-15 mins trying to get the door open. Locker doors worked well.

  Review of 22/11/2022, following an experience of 02/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello, thank you for sharing your opinion, in the event of any problem, you can join us directly on our hotline : 33 1 44 59 84 04 or by e-mail at : contact@citylocker.paris, we will answer you as soon as possible. We hope to see you again in one of our storages very soon ! Have a nice day.

• 5 / 5

  

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  Easy and safe.

  Review of 22/11/2022, following an experience of 06/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to find and use. Met all expectations!

  Review of 22/11/2022, following an experience of 12/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All went perfectly smoothly

  Review of 22/11/2022, following an experience of 06/11/2022 by A A. *

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• 5 / 5

  

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  Todo ok! muy práctico y confiable

  Review of 22/11/2022, following an experience of 11/07/2022 by A A. *

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• 5 / 5

  

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  Good

  Review of 22/11/2022, following an experience of 26/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Long line at the train station. Found this place five minutes away. Quick and easy to register. Straight in and straight out. Meant I could enjoy the rest of the holiday without having to worry about my luggage. Definitely would use again.

  Review of 22/11/2022, following an experience of 14/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Way to expensive! I had to leave my bag there because they wouldn’t let me in at the Opera, and 12€ for over one hour? Excesive, they should have an hourly rate, too!

  Review of 19/11/2022, following an experience of 07/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello daniela, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 5 / 5

  

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  Easy to book and use. Just what I needed.

  Review of 19/11/2022, following an experience of 06/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was very easy and safe

  Review of 19/11/2022, following an experience of 02/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Nice service. I want to more size detail, because my 2 baggages not put it in. Though I have to rent an another locker for 1 bag.

  Review of 19/11/2022, following an experience of 03/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  accessible and easy to use

  Review of 15/11/2022, following an experience of 07/11/2022 by A A. *

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• 5 / 5

  

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  Very useful and smart!

  Review of 15/11/2022, following an experience of 07/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Facil, practico y comodo

  Review of 15/11/2022, following an experience of 07/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Terrible experience. The locker was broken, actually sign-posted as broken, and customer support did not answer when we called. They sent a text message, however we received it late, after we had already left our luggage with a competitor. They also claimed that the locker was not sign-posted as broken, however we took a photo of the sign and sent it to them. The locker was defective and without staff onsite, Citylocker could not provide a solution. We therefore, at last-minute, had to find another solution to store our luggage for the day. More recently, we sent two emails to CityLocker asking for a refund and, after several days, they did not reply to our emails. We therefore needed to dispute the charge with our card company, who provided a refund to us.

  Review of 15/11/2022, following an experience of 31/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Editing your comment shows even more the fact that your comment has nothing constructive but it is just made to harm us... you have to work for a competitor and it's not very good to do that... You claim to have taken a photo and have proof that the locker is indicated as broken ... I think you have misread the indication present on the locker (in English and French) which just indicates that to close the door it just lift the door a little so that the lock fits into the notch .... It is useless to lie and invent a story for your pleasure to harm us. It was enough to reply to the SMS you received immediately when you called .... something you did not do so our hotline could not answer you .... You claim to have had to oppose your payment and that the bank agreed with you .... the truth is that the bank closed the dispute because you had already been reimbursed. But we don't blame you, we accept that you can vent your anger for not having read the postings and not having responded to the message sent by our hotline to help you. We don't blame you, we're sad but that's life you need to vent your anger in public...

• 5 / 5

  

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  great

  Review of 15/11/2022, following an experience of 02/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It's quick and self service. If you read the instructions right you will not have a problem. They emphasise their opening and closing time and as it is all automated, don't expect them to wait for 5 minutes additional. The size to keep luggage was alright - I could fit one large bag in one and in the second I fit medium size small (x2).

  Review of 15/11/2022, following an experience of 04/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything went smoothly. Highly recommend this company.

  Review of 15/11/2022, following an experience of 05/11/2022 by A A. *

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• 5 / 5

  

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  handy and useful!

  Review of 15/11/2022, following an experience of 31/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super

  Review of 15/11/2022, following an experience of 03/11/2022 by A A. *

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• 5 / 5

  

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  Very good, really helped me make the most of the limited time I had in Paris

  Review of 15/11/2022, following an experience of 04/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The entry code of the front door did not work. After 15 scary minutes and many times entering the code again and again the door opened.

  Review of 15/11/2022, following an experience of 30/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  thank you for your message DJC We would like to remind you that our hotline is available from 8 a.m. to 10 p.m. every day to help you and answer your questions.

• 5 / 5

  

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  Absolutely amazing so easy to use. I would highly recommend.

  Review of 15/11/2022, following an experience of 30/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  everything ok

  Review of 15/11/2022, following an experience of 01/11/2022 by A A. *

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• 3 / 5

  

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  I found it was very expensive (way more than the advertising said: 15€ per locker, when the ad stated "from 2€"). But we were already there with our luggage, so we paid for it. Instructions were not clear enough and we did not know how to operate. Fortunately, with other people's help we were able to figure it out. When we picked up our luggage, we had to help other people with the same problem. On the positive side, the place was fine and the lockers in very good condition.

  Review of 12/11/2022, following an experience of 31/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello, thank you for sharing your opinion, The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.

• 3 / 5

  

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  Location was alright and the instructions were easy to follow. But 12€for not even half a day is quite a lot...

  Review of 12/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello, thank you for sharing your opinion, It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.

• 5 / 5

  

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  Very very helpful if you want to move freely. Totally safe.

  Review of 12/11/2022, following an experience of 27/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Nice and spacious locker

  Review of 12/11/2022, following an experience of 03/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good opportunity to store luggage on arrival or departure day while visiting the Tour Eiffel and explore the neighbourhood. Easy to access, easy to handle, fast to be booked. Highly recommend and would definitely do it again!

  Review of 12/11/2022, following an experience of 02/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to use, fair price

  Review of 12/11/2022, following an experience of 27/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to access from the station

  Review of 12/11/2022, following an experience of 31/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The only point of feedback is that I would also like to be able to pay by card. Not only by creditcard.

  Review of 05/11/2022, following an experience of 30/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very convenant & safe...I highly recommend!

  Review of 05/11/2022, following an experience of 30/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The locker worked great for me and my friends. I felt that my things were safe while I was gone.

  Review of 05/11/2022, following an experience of 30/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good

  Review of 05/11/2022, following an experience of 30/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good location near the train station, easy to get into the room, and locker space is good, big enough for the suitcases. Good value for money, a secure place to leave your suitcases.

  Review of 05/11/2022, following an experience of 13/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was really great to have a possibility leave our laggage in the city center during our leaving day.

  Review of 05/11/2022, following an experience of 27/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Nice place!

  Review of 05/11/2022, following an experience of 26/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Alles war super einfach. Mit schnelle Bezahlung ging auch alles kurzfristig.

  Review of 05/11/2022, following an experience of 13/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything works!

  Review of 05/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Easy to use. The lockers are big enough for one medium bag and a small one.

  Review of 05/11/2022, following an experience of 19/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use

  Review of 05/11/2022, following an experience of 23/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  🔥 а я

  Review of 05/11/2022, following an experience of 23/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super easy and fast!! 100% recommended.

  Review of 05/11/2022, following an experience of 25/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The easiest locker in Paris, abundant clean and simple. Safe too!!

  Review of 05/11/2022, following an experience of 25/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  We had to Pay 3 times beacuse the page change the mail automatically after we confirmed another one, the mail with the pin code never arrive the first 2 times even though we paid them terrible sistem !!!!!

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Before leaving us such a notice, it may be a good idea to contact the hotline that could have caused this incident. But you have chosen not to contact us and let your anger be expressed here We will not do the same things and we will do the checks and contact you directly We have just checked and your statements are false, there is only one payment and one order.

• 5 / 5

  

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  Very easy booking, cheap.

  Review of 05/11/2022, following an experience of 27/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Excellent service, my only issue was the simple passcode that they gave me did not make my locker feel as secure as it could have been

  Review of 05/11/2022, following an experience of 20/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesome service that was much needed! Worked flawlessly! Thank you!

  Review of 05/11/2022, following an experience of 26/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It was easy to find and the size of the lockers were fantastic.

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Clean, safe, easy to use and a definite winner of a way to store luggage in Paris. Highly recommended.

  Review of 05/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy and comfortable

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Pricey but great

  Review of 05/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  They door on they street of they city locker was Open when wey arrive. But the service was incredible.

  Review of 05/11/2022, following an experience of 23/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It was very convenient. However, I had to redo the code many times to open the store door. That made us very uneasy. Is the connection bad?

  Review of 05/11/2022, following an experience of 28/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Problems opening the door, with the locker code, they gaave us a locker with other people stuff inside, no answer on the phone line (they write SMS to solve the problem).. Averall expensive for the experience.

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Paula, We are sorry that you had troubles with one of our locker. The hotline is working by SMS, that is why we solved your problem by this way. Have a good day from the City Locker's team.

• 4 / 5

  

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  Great service, would love more of this. With WC included it’d give 6 stars

  Review of 05/11/2022, following an experience of 24/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Spacious lockers, all legit, received codes via txt asap. Make a note to enter codes very slowly though!

  Review of 05/11/2022, following an experience of 25/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Alle super gelaufen. Gute Beschreibung, schnell zu finden. Es hat alles super funktioniert.

  Review of 05/11/2022, following an experience of 13/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very convenient location relative to our accomodations. Clean and secure facility. Did fit our two luggage (though one was a little tight at 18 inches (45 cm) wide).

  Review of 05/11/2022, following an experience of 22/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  todo muy seguro y comodo

  Review of 05/11/2022, following an experience of 14/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It is easy self service locker and suits couple of large suitcases.

  Review of 05/11/2022, following an experience of 23/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  easy

  Review of 05/11/2022, following an experience of 21/10/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  TODO PERFECTO BIEN EXPLICADO MJY ACCESIBLE.

  Review of 29/10/2022, following an experience of 22/09/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great Service

  Review of 28/10/2022, following an experience of 23/10/2022 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order