Customer reviews for citylocker.paris

Customer reviews

• 3 / 5

  

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  The system is very good: easy, clean and fast. I don't rate with 5 because we had some problems going into tle place, It was very hard to open the main door using the numeric keyboard. Maybe it has broken. Despite this, I'll use it again for sure because I like very much the system.

  Review of 09/10/2022, following an experience of 26/09/2022 by A A. *

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• 5 / 5

  

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  It was an easy find everything went smoothly

  Review of 09/10/2022, following an experience of 27/09/2022 by A A. *

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• 5 / 5

  

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  Really helpful service, easy to book

  Review of 09/10/2022, following an experience of 20/09/2022 by A A. *

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• 5 / 5

  

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  Very practical, easy and affordable!

  Review of 09/10/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  It’s a very convenient and safe, albeit expensive service

  Review of 09/10/2022, following an experience of 12/09/2022 by A A. *

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• 4 / 5

  

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  Everything was great but the number pad for entering to the lockers room was not accepting my code until the fourth time I tried.

  Review of 09/10/2022, following an experience of 23/09/2022 by A A. *

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• 5 / 5

  

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  El espacio es suficiente para guardar tres maletas pequeñas

  Review of 09/10/2022, following an experience of 21/09/2022 by A A. *

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• 1 / 5

  

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  Expensive. Enough alternatives for Future.

  Review of 08/10/2022, following an experience of 26/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Lukas, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 5 / 5

  

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  Really good experience. Lockers are an excellent size and fitted one very large and one small suitcase. No problems experienced - would recommend.

  Review of 08/10/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  Easy to book and secure lockers. We used 3 lockers in Paris and it was wonderful. Thanks so much!

  Review of 03/10/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  Excellent.

  Review of 03/10/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  All good!

  Review of 03/10/2022, following an experience of 19/09/2022 by A A. *

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• 5 / 5

  

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  Great service. Totally recommended

  Review of 03/10/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  brilliant

  Review of 03/10/2022, following an experience of 17/09/2022 by A A. *

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• 5 / 5

  

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  Todo perfecto. Rápido y sencillo

  Review of 03/10/2022, following an experience of 16/09/2022 by A A. *

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• 5 / 5

  

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  great service: a convenient arrangement

  Review of 03/10/2022, following an experience of 11/09/2022 by A A. *

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• 4 / 5

  

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  Good position, very confortable to leave luggage and visit the city

  Review of 03/10/2022, following an experience of 04/09/2022 by A A. *

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• 5 / 5

  

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  Just perfect! Near the monuments of paris. I would repeat!

  Review of 03/10/2022, following an experience of 17/09/2022 by A A. *

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• 4 / 5

  

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  Quick and easy to use.

  Review of 03/10/2022, following an experience of 17/09/2022 by A A. *

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• 5 / 5

  

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  Everything went smooth!

  Review of 03/10/2022, following an experience of 17/09/2022 by A A. *

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• 3 / 5

  

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  System worked well except the opening times are inconvenient and customer service was not very helpful.

  Review of 03/10/2022, following an experience of 21/09/2022 by A A. *

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• 4 / 5

  

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  Was easy to order but customer service was not very helpful and the closing times should be more apparent. A pop up or check box would be helpful.

  Review of 03/10/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Good service. Very easy to book and intuitive interface. Would recommend.

  Review of 03/10/2022, following an experience of 25/09/2022 by A A. *

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• 5 / 5

  

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  Lockers were really easy to use. I have received via email a code for the front door and another code to open the locker. Super reliable, we would use it again!

  Review of 03/10/2022, following an experience of 14/09/2022 by A A. *

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• 5 / 5

  

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  Everything perfect

  Review of 03/10/2022, following an experience of 20/09/2022 by A A. *

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• 5 / 5

  

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  Very Good

  Review of 03/10/2022, following an experience of 18/09/2022 by A A. *

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• 5 / 5

  

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  Easy to reserve online and to enter the code to open the door and the locker. Our locker large enough for two 22" suitcases and 2 small bags. Very convenient location about 2 blocks from Gare de l'Est (although Google maps took us on a longer path to get there). It was 15 Euros for all day.

  Review of 03/10/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Clean space and easy access

  Review of 03/10/2022, following an experience of 25/09/2022 by A A. *

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• 4 / 5

  

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  Reserving the locker was easy and and I received the codes by email and sms right away. Storage room location was great. Once inside the place was cleaned and locker was big enough for my suitcase. The issue for me was the keypad to enter the place did not easily recognized the code. When I dropped the suitcase, I had to enter the code 5 times before room door opened. When picking suitcase up it didn't work at all, luckily someone was inside and helped me get in. There is nobody on site to help in these cases and no contact number where one cloud call to ask help on these type of issues.

  Review of 03/10/2022, following an experience of 20/09/2022 by A A. *

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• 5 / 5

  

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  Tutto perfetto, comodissimo

  Review of 03/10/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Very convenient and safe 👌

  Review of 03/10/2022, following an experience of 22/09/2022 by A A. *

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• 4 / 5

  

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  good place

  Review of 03/10/2022, following an experience of 22/09/2022 by A A. *

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• 5 / 5

  

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  Great

  Review of 03/10/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  Easy to reach! Everything good!!!

  Review of 03/10/2022, following an experience of 15/09/2022 by A A. *

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• 5 / 5

  

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  excelent locker!

  Review of 03/10/2022, following an experience of 17/09/2022 by A A. *

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• 4 / 5

  

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  Everything worked fine

  Review of 03/10/2022, following an experience of 25/09/2022 by A A. *

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• 5 / 5

  

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  Great location, good communication, no problems locking/unlocking

  Review of 03/10/2022, following an experience of 19/09/2022 by A A. *

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• 5 / 5

  

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  The site is pretty easy to use, there are multiple choices, so it's really great.

  Review of 03/10/2022, following an experience of 25/09/2022 by A A. *

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• 5 / 5

  

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  Really easy drop off and pick up, great location in the centre of town and friendly staff. I had absolutely no issues!

  Review of 03/10/2022, following an experience of 15/09/2022 by A A. *

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• 5 / 5

  

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  Hassle free operations, quick customer support services.

  Review of 03/10/2022, following an experience of 13/09/2022 by A A. *

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• 5 / 5

  

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  Excellent service.

  Review of 03/10/2022, following an experience of 24/09/2022 by A A. *

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• 4 / 5

  

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  Price is maybe a bit high for what it does but I have no complaints apart from that. Great place to leave luggage if one is travelling through.

  Review of 03/10/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  Clean and super simple instructions, would definitely use again!

  Review of 03/10/2022, following an experience of 26/09/2022 by A A. *

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• 4 / 5

  

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  Everything was fine

  Review of 28/09/2022, following an experience of 16/09/2022 by A A. *

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• 5 / 5

  

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  Ottimo vicino alla Torre Eiffel

  Review of 28/09/2022, following an experience of 10/09/2022 by A A. *

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• 5 / 5

  

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  This was my first time using a locker service and it exceeded my expectation! The locker was in a convenient location and extremely easy to use. Was able to spend our last day in Paris without worrying about or lugging around our bags. Will definitely be using again!

  Review of 28/09/2022, following an experience of 13/09/2022 by A A. *

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• 5 / 5

  

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  I was nice to see it

  Review of 28/09/2022, following an experience of 11/09/2022 by A A. *

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• 5 / 5

  

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  Really easy to use

  Review of 28/09/2022, following an experience of 14/09/2022 by A A. *

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• 3 / 5

  

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  Booking the locker worked smooth. The lockers itself were large enough. The locks itself that close the locker door looked simple and easy to brake down.

  Review of 28/09/2022, following an experience of 15/09/2022 by A A. *

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• 5 / 5

  

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  Perfecto espacio para dos maletas, muy seguro y claras las instrucciones para guardar y recoger el equipaje. Totalmente recomendado.

  Review of 28/09/2022, following an experience of 16/09/2022 by A A. *

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• 5 / 5

  

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  Convenient location, clear access instructions, easy booking

  Review of 28/09/2022, following an experience of 16/09/2022 by A A. *

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• 5 / 5

  

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  Brilliant. We used city lockers to lock our luggage up for the day while we visited Paris for the day before staying nearer Disneyland. Really easy to use & lovely safe area & building. Would recommend, I researched lots of others too & thought this one was best.

  Review of 28/09/2022, following an experience of 06/09/2022 by A A. *

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• 5 / 5

  

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  Great case storage. Very convenient for Eurostar station

  Review of 28/09/2022, following an experience of 21/09/2022 by A A. *

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• 5 / 5

  

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  Everything went well.

  Review of 28/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  Amazing service

  Review of 28/09/2022, following an experience of 11/09/2022 by A A. *

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• 4 / 5

  

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  I liked this because it’s just one large locker, that can fit several bags, and you can access it throughout the day. It seemed more secure than the other luggage storage services as there’s a code to get in and a code to your locker. However, it is a bit inconvenient to have to prebook online and the price seems a bit high for something only open until 10. It would be nice if it was 24 hours.

  Review of 28/09/2022, following an experience of 18/09/2022 by A A. *

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• 5 / 5

  

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  Easy to get there and in the center of Paris. Also, userfriendly and very intuitive to use the lockers

  Review of 28/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  todo resultó perfecto.

  Review of 28/09/2022, following an experience of 18/09/2022 by A A. *

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• 5 / 5

  

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  Perfect place to deposit the luggage

  Review of 28/09/2022, following an experience of 16/09/2022 by A A. *

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• 5 / 5

  

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  Safe and easy to use

  Review of 28/09/2022, following an experience of 13/09/2022 by A A. *

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• 3 / 5

  

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  Good service, but it should state the size of lockers. I booked much more space than I really needed.

  Review of 28/09/2022, following an experience of 10/09/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello thank you for your message The size of the lockers is indicated on the site on the first page and on the reservation page... W 48 cm x H 61 cm x D 85 cm are the dimensions of a rented locker

  Answer by A A

  

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  In this case I apologize. If I can change my review I will do it. The fact is I booked 13 lockers and I only used 4.

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• 5 / 5

  

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  Super easy to use and purchase.

  Review of 28/09/2022, following an experience of 18/09/2022 by A A. *

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• 5 / 5

  

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  Very secure, would recommend

  Review of 28/09/2022, following an experience of 12/09/2022 by A A. *

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• 4 / 5

  

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  location wasn't super, could have been closer to the area

  Review of 28/09/2022, following an experience of 15/09/2022 by A A. *

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• 5 / 5

  

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  Great luggage storage with lots of locations across Paris. Easy to use, safe and secure. Booking was simple. Ok value for money as it a flat rate for the day.

  Review of 27/09/2022, following an experience of 07/09/2022 by A A. *

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• 2 / 5

  

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  Expensive for what it is, no staff

  Review of 27/09/2022, following an experience of 10/09/2022 by A A. *

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  Answer by citylocker.paris

  

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  Hello , On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 5 / 5

  

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  Perfect location and easily accessible. I made a mistake regarding my booking but the customer service was very adequate and helpfull. 10/10 would recommend

  Review of 27/09/2022, following an experience of 09/09/2022 by A A. *

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• 5 / 5

  

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  Quick and easy!

  Review of 27/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  Easy and secure

  Review of 27/09/2022, following an experience of 13/09/2022 by A A. *

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• 4 / 5

  

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  All good.

  Review of 26/09/2022, following an experience of 13/09/2022 by A A. *

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• 3 / 5

  

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  Useful in the city and easy to access but the description was inaccurate, it said three pieces of luggages would fit, hardly fit one luggage and a bag.

  Review of 26/09/2022, following an experience of 14/09/2022 by A A. *

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• 5 / 5

  

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  Ubicación excelente cerca de Paris Nord. Fácil acceso y uso de los lockers.

  Review of 24/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  Excellent service. I had to leave my bags for 4 days as I travelled elsewhere and they were thankfully kept safe and sound! It’s quite secure as there are various codes to enter/open lockers and I am so happy I found this place! Would 100% recommend and use again. Some people have complained about the prices but I am not sure what they expect- they are in a huge European city using a service to keep their belongings safe in a central location - the pricing is quite reasonable considering this.

  Review of 24/09/2022, following an experience of 12/09/2022 by A A. *

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• 3 / 5

  

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  It is quite pricy, 12 euros for one day. If you are in transit and literally want to leave your suitcase for a couple of hours, you still need to pay the full daily rate.

  Review of 24/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  I couldn’t find a better place to keep my bags safe before getting to the airport. Super easy and super quick to use.

  Review of 24/09/2022, following an experience of 12/09/2022 by A A. *

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• 5 / 5

  

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  Super einfach zu bedienen, perfekt um seine Koffer abzustellen

  Review of 24/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  Good experience

  Review of 24/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  Everything was excellent! Thank you!

  Review of 23/09/2022, following an experience of 11/09/2022 by A A. *

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• 1 / 5

  

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  No customer support after 10pm and the lockers can't be operated even if you're in the premises sometimes. Had a horrible experience , couldn't operate the locker and had to change all my flights. Was told by security that police will be called on me. They charged me an extra days stay because their locker won't open on time. Cost me 300 euros to change all my travel plans. Can't recommend at all.

  Review of 23/09/2022, following an experience of 11/09/2022 by A A. *

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  Answer by citylocker.paris

  

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  Thank you for your message. Let's remember the truth. As soon as you place your order, you know the opening hours (8 a.m. to 10 p.m.). For the security of the premises and the luggage present in the lockers, we want security to be optimal. You preferred to come at closing time it's your choice but you knew there was a risk when you arrived at the door at 9:59 p.m. and 33 seconds the hour is the hour, after the hour it is not the hour anymore Our security service has asked you to leave the room because the alarm has gone off and has warned you that the Police will intervene because the alarm is ringing... This story is less Hollywood than yours, but it aims to tell the truth.

• 5 / 5

  

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  Buen sitio

  Review of 23/09/2022, following an experience of 07/09/2022 by A A. *

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• 5 / 5

  

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  I highly recommend if you’re in Paris and need a place to store your luggage for the day. It’s affordable and easy to use.

  Review of 23/09/2022, following an experience of 05/09/2022 by A A. *

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• 5 / 5

  

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  It’s simple and safety, and there is a big enough space to check your luggage.

  Review of 23/09/2022, following an experience of 26/07/2022 by A A. *

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• 5 / 5

  

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  Easy booking process

  Review of 17/09/2022, following an experience of 06/09/2022 by A A. *

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• 5 / 5

  

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  Easy to book

  Review of 17/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  Had an issue getting inside and needed to call customer service. They responded within 5 minutes and helped me in via text.

  Review of 17/09/2022, following an experience of 03/09/2022 by A A. *

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• 5 / 5

  

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  Molto comodo e semplice da usare

  Review of 17/09/2022, following an experience of 06/09/2022 by A A. *

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• 4 / 5

  

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  Estaría mejor si tuviera un horario más amplio.

  Review of 17/09/2022, following an experience of 03/09/2022 by A A. *

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• 5 / 5

  

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  It's so easy to use. Affordable prices and it was so easy to use.

  Review of 17/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  Fácil de contratar, y muy cómodo para ir de visita por París si no sabes donde dejar las maletas, muuuy recomendable!!

  Review of 17/09/2022, following an experience of 06/09/2022 by A A. *

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• 5 / 5

  

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  Excellent service. Safe lockers to store luggage.

  Review of 17/09/2022, following an experience of 02/09/2022 by A A. *

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• 4 / 5

  

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  Excellent but a lit bit expensive

  Review of 17/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  Immediate answer, clear instructions

  Review of 17/09/2022, following an experience of 07/09/2022 by A A. *

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• 2 / 5

  

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  One of the three lockers that I rented would shut and lock. I ended up sitting in the area so my stuff wouldn’t get stolen. I don’t think the place is checked too often. The unit that wouldn’t lock had tape on it marked evidence.

  Review of 17/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Good spot

  Review of 17/09/2022, following an experience of 08/09/2022 by A A. *

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• 5 / 5

  

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  Worked perfectly.

  Review of 17/09/2022, following an experience of 23/08/2022 by A A. *

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• 5 / 5

  

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  Totalmente recomendable

  Review of 17/09/2022, following an experience of 06/09/2022 by A A. *

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• 4 / 5

  

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  Good easy to use and lots of space, I found it expensive, considering that even if you need a couple of hours you have to pay the whole day 15€

  Review of 17/09/2022, following an experience of 04/09/2022 by A A. *

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• 5 / 5

  

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  Great location, easy to use, well priced

  Review of 17/09/2022, following an experience of 06/09/2022 by A A. *

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• 5 / 5

  

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  Super easy to navigate. I had to extend one day and they helped me over WhatsApp super quickly. Felt very safe. Would use again!

  Review of 17/09/2022, following an experience of 28/08/2022 by A A. *

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• 4 / 5

  

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  We were in need of a locker for all the baggages just to visit Paris freely and without any weight and we have google it. We found City Locker services and we liked it. There were really no options of rental, for example price for hour, information about how many bags fit on the locker and we just bought two lockers when one was good. As one locker is 15€, we have paid too much for the space and time. Any way the system worked fine and was intuitive. We liked the space and it's a referal we have for another time in Paris :)

  Review of 17/09/2022, following an experience of 06/09/2022 by A A. *

  *Pseudonymized data at the request of the author

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