Customer reviews for citylocker.paris

Customer reviews

• 4 / 5

  

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  Good location. Easy access to scenic spots.

  Review of 17/07/2022, following an experience of 30/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Greatttt

  Review of 17/07/2022, following an experience of 07/07/2022 by A A. *

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• 5 / 5

  

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  Everything as expected. Easy to use, good vigilance. Totally recommended.

  Review of 17/07/2022, following an experience of 04/07/2022 by A A. *

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• 5 / 5

  

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  Very good and helpful

  Review of 17/07/2022, following an experience of 04/07/2022 by A A. *

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• 5 / 5

  

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  Ottima soluzione per depositare i bagagli nel caso di lungo intervallo di tempo tra orario di check out ed orario di inizio viaggio.

  Review of 17/07/2022, following an experience of 09/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 17/07/2022, following an experience of 07/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use and convenient. Would definitely recommend City Locker.

  Review of 17/07/2022, following an experience of 10/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good option to leave luggage in central location.

  Review of 17/07/2022, following an experience of 27/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Dejamos y recogimos maletas sin problema.

  Review of 17/07/2022, following an experience of 10/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Had to cancel the day before arriving, e-mail looked like the only way to contact & they never replied. So I burned 20 euros for nothing

  Review of 17/07/2022, following an experience of 29/06/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  hello please check your spam our customer service responds to all emails within 48 hours maximum. the prices that we indicate do not correspond to our prices we remind you that our hotline is available from 8 a.m. to 10 p.m. 7 days a week

  Answer by A A

  

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  Not in my spam either, not changing my review, your company sucks & I’m letting everyone know

  Answer by A A

  

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  Not in my spam either, not changing my review, your company sucks & I’m letting everyone know

  Answer by citylocker.paris

  

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  no worries your opinion is your opinion but does not reflect the truth. how many times have you contacted the hotline? zero times ... we have answered you but the answer does not suit you and you prefer to make a false advertising campaign no worries we keep the right to have the prosecution decided

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• 4 / 5

  

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  Location was pretty good, only short walk to RoissyBus stop to get to the airport. Cleanliness could have been better, the flooring needs renovation at some point soon. Lockers itself worked well!

  Review of 17/07/2022, following an experience of 03/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good 👍

  Review of 17/07/2022, following an experience of 10/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent! If there is a loyalty discount….fantastic🥳🥳 🤩🤩🤩

  Review of 17/07/2022, following an experience of 06/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy finding sites.

  Review of 17/07/2022, following an experience of 09/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good

  Review of 17/07/2022, following an experience of 10/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Everything went well.

  Review of 17/07/2022, following an experience of 04/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good service

  Review of 17/07/2022, following an experience of 01/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This work out perfectly for us. We need to storage a large suitcase between the Paris and Italy parts of our vacation. The lockers were easy to use.

  Review of 17/07/2022, following an experience of 27/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The purchasing process was easy and straightforward, everything worked without any issues, no complaints

  Review of 17/07/2022, following an experience of 09/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It’s easy to use, well designed and organized

  Review of 16/07/2022, following an experience of 05/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The marketing online leads you to believe the service is cheaper than it actually is. It’s quite expensive and the locker is WAY to small! This service costed me more hassle then help. Will not use again.

  Review of 16/07/2022, following an experience of 28/06/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Osei, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 3 / 5

  

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  Locker are not big enough, a bit surprising that a service like that close at 22h00

  Review of 16/07/2022, following an experience of 29/06/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello Benjamin, The locker size can feet up to 3 lugagges depending on you our the lugagges and close at 10PM for security reasons. You can find all those information on our website. Thanks for using our service

• 5 / 5

  

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  Good!

  Review of 16/07/2022, following an experience of 24/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  the site was very easy to use and to book the lockers. The location of this particular facility was clearly marked when we made the reservation.

  Review of 16/07/2022, following an experience of 03/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So incredibly easy to use. A great way to buffer between flights and check in times for rentals.

  Review of 16/07/2022, following an experience of 02/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Hay que tener la precaucione de reservar, porque cuando fuimos con nuestro locker reservado una chica ya no pudo tener un locker, estaban todos ocupados. Por lo demás: un servicio genial!

  Review of 16/07/2022, following an experience of 02/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We reserved a locker a few months in advance and it was easy & hassle free.

  Review of 16/07/2022, following an experience of 09/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I had no problems making the reservation, but when I needed they to help me bc my locker had problems, the guy who attended the call was really really rude and had me waiting around half hour for a code.

  Review of 16/07/2022, following an experience of 28/06/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello thank you for your message. We would like to clarify: you contacted the hotline because you could not enter your code to open your locker, it did not last 30 min as you indicate but much less because you stayed 3 min in the room. so our customer service helped you quickly as a reminder, our hotline is available from 8 a.m. to 10 p.m. 7 days a week

  Answer by A A

  

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  No, the problem was that my locker didn't close and I have proves in my phone that I waited a lot to solve the problem, but okay, whatever you say.

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• 4 / 5

  

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  Zeer makkelijk om te regelen. Zijn grote lockers. Dit had op de foto wel beter aangegeven kunnen worden. Goede locatie , makkelijk te vinden en makkelijk toegang met codes.

  Review of 14/07/2022, following an experience of 03/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy to use a great service when travelling

  Review of 14/07/2022, following an experience of 03/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to book, good location, pay for the space and not for the number of bags.

  Review of 14/07/2022, following an experience of 03/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We used the lockers after we had checked out of our accommodation. The location was excellent and the lockers were clean and a good size. When I booked online, I got a confirmation email straight away and the access details were clear and easy to follow. Would definitely use again

  Review of 14/07/2022, following an experience of 30/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Ordering was very easy and straight forward. Location is quite rocked down and needs renovation. No warning of stairs from gare de l‘est which is highly annoying

  Review of 14/07/2022, following an experience of 02/07/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Thank you for your message. we would like to reassure the customers who will read your message, the room is on the ground floor in the street, there are no stairs to access the room and the lockers. The photos of the location are available to everyone and prove it.

• 5 / 5

  

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  Superior

  Review of 14/07/2022, following an experience of 29/06/2022 by A A. *

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• 5 / 5

  

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  Excellent option in the city.

  Review of 14/07/2022, following an experience of 03/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Hat alles super einfach funktioniert!!!!

  Review of 14/07/2022, following an experience of 30/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great location close to the station. Easy to book and to access and plenty of space in each locker.

  Review of 14/07/2022, following an experience of 03/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Nice service but should also have an hour rate.

  Review of 14/07/2022, following an experience of 28/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Not bad. Keypad is a bit temperamental - had to try unlock codes a few times Lockers are slightly too small to comfortably fit a standard large check in suitcase. The suitcase fits (on an angle), but does not allow for much else to fit, or certainly not a second suitcase. If you have a large check in suitcase and other baggage, suggest booking two lockers

  Review of 14/07/2022, following an experience of 30/06/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello thank you for your message Here are the elements concerning the size of the locker as it appears on the site and which allows you to know what you can put in the locker. The size of our lockers is 85*61*48cm, which allows you to leave up to 3 bags or 3 cabin suitcases or a large suitcase and a small bag.

• 5 / 5

  

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  Easy to use website and instructions

  Review of 14/07/2022, following an experience of 02/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Muy buen servicio cerca de todo

  Review of 11/07/2022, following an experience of 29/06/2022 by A A. *

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• 4 / 5

  

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  Very handy for Paris tourists to use, just remember book locker online.

  Review of 11/07/2022, following an experience of 01/07/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and pay for. We received an instant message and an email with the codes for the door and lockers. Perfect size for our luggage.

  Review of 11/07/2022, following an experience of 27/05/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good to use

  Review of 11/07/2022, following an experience of 30/06/2022 by A A. *

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• 5 / 5

  

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  Tutto perfetto

  Review of 11/07/2022, following an experience of 25/06/2022 by A A. *

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• 4 / 5

  

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  Good space, good location. Easy to use.

  Review of 11/07/2022, following an experience of 26/06/2022 by A A. *

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• 5 / 5

  

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  Easy to navigate, easy to book! After booking I needed to make a change to add a day at the front end (not extend), and the used the contact on the email I received. Once I explained what I needed, Benoit got it done quickly and efficiently. Bravo!

  Review of 11/07/2022, following an experience of 29/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use.

  Review of 11/07/2022, following an experience of 28/06/2022 by A A. *

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• 5 / 5

  

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  Great spot! Good location and access!

  Review of 11/07/2022, following an experience of 28/06/2022 by A A. *

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• 5 / 5

  

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  It was all online. Easy, prompt and very convenient. I would use it again and recommend to friends and family when they visit Paris.

  Review of 11/07/2022, following an experience of 27/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The wifi doesn't work which is important as an international traveler. The lockers are expensive and smaller than described

  Review of 11/07/2022, following an experience of 29/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to book, easy to access from both stations (North & East), easy to operate. Must if you want to save time. The price might be slightly higher than than the left baggage in the station, but definitely worth it.

  Review of 11/07/2022, following an experience of 24/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Convenient

  Review of 11/07/2022, following an experience of 02/07/2022 by A A. *

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• 5 / 5

  

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  Works great inspite of my fear!

  Review of 11/07/2022, following an experience of 29/06/2022 by A A. *

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• 5 / 5

  

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  Easy to find and to use. No problem at all! Everything went great.

  Review of 11/07/2022, following an experience of 27/06/2022 by A A. *

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• 5 / 5

  

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  This worked perfectly to hold our bags as wwe toured the Citi of Paris before our AirBnB arrival time. Thanks!

  Review of 11/07/2022, following an experience of 05/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Gréât and efficient !

  Review of 11/07/2022, following an experience of 25/06/2022 by A A. *

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• 5 / 5

  

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  Very easy to use. Location was central and clean. Luggage was placed in single lockers that stayed locked (not backroom of a store or hotel) with a code that only I had. I felt this was a very safe and convenient luggage locker.

  Review of 11/07/2022, following an experience of 30/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Algunas puertas no encajaban bien y había que darle golpes para que cerraran.

  Review of 03/07/2022, following an experience of 28/06/2022 by A A. *

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• 5 / 5

  

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  Everithing goes perfect

  Review of 02/07/2022, following an experience of 27/06/2022 by A A. *

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• 5 / 5

  

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  so so easy and great!!

  Review of 02/07/2022, following an experience of 25/06/2022 by A A. *

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• 5 / 5

  

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  O serviço passa muita segurança! Foi essencial utilizar o locker para guardar meus pertences e poder aproveitar um pouco mais da cidade de Paris. Consegui facilmente receber as orientações para acessar o local e o armário disponibilizado, que tem um tamanho excelente!

  Review of 02/07/2022, following an experience of 09/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should

  Review of 02/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.

  Review of 01/07/2022, following an experience of 25/06/2022 by A A. *

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• 5 / 5

  

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  easy & fair

  Review of 01/07/2022, following an experience of 24/06/2022 by A A. *

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• 4 / 5

  

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  Fácil de usar e seguro.

  Review of 01/07/2022, following an experience of 25/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very convenient; clean; easy to use; centrally located

  Review of 01/07/2022, following an experience of 30/05/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  perfect

  Review of 01/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excelente service

  Review of 01/07/2022, following an experience of 19/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent location, to storage your luggage and have time to enjoy the day.

  Review of 01/07/2022, following an experience of 22/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  excellent experience. Found there one day before our use, registered, reserved and received the code.

  Review of 01/07/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excelente, todo funcionó a la perfeccion

  Review of 01/07/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This was such a safe, convenient, and easy way to store our luggage for a couple hours!

  Review of 01/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So simple and convenient. We needed a solution to a very common problem—had to check out of our Airbnb by 13h00 and had flight time of 21h00. Citylocker is that solution. 3 standard carry-on roller bags plus a backpack fit for us in the locker and the price was absolutely reasonable. The space was bright, clean, and secure, and the location so convenient. Such a great service—wish it existed in more cities.

  Review of 01/07/2022, following an experience of 17/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very safe and simple to use!

  Review of 01/07/2022, following an experience of 16/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super smart & easy!

  Review of 01/07/2022, following an experience of 19/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy to find amd to use it, a little bit expensive and small room for suitcases if you are 3 or more people

  Review of 01/07/2022, following an experience of 21/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Over priced, you need a short term reasonably priced option. I would not use again.

  Review of 01/07/2022, following an experience of 19/06/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

  Flag

  Hello , On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 4 / 5

  

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  Very easily to order. However misleading in saying you pay per bag instead off per locker.

  Review of 01/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The instructions were very clear, except perhaps how slowly you needed to enter the locker codes. However, we called the help number and got a response right away, so that was good!

  Review of 01/07/2022, following an experience of 06/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great location! feels safe! would do it again! Convenient to book online, complete instructions, etc.

  Review of 01/07/2022, following an experience of 19/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  A bit expensive

  Review of 01/07/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy to use and well located

  Review of 01/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was easy to book on the website and find the location. The place and the lockers were secure.

  Review of 01/07/2022, following an experience of 15/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The ordering process was quick & easy. Nothing bad to say about it

  Review of 01/07/2022, following an experience of 16/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It worked nicely

  Review of 01/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very practical and easy to use

  Review of 01/07/2022, following an experience of 15/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really useful!

  Review of 01/07/2022, following an experience of 22/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and convenient... but, would be great 24/7

  Review of 01/07/2022, following an experience of 20/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very convinient storage service, fast and easy.I woud recommend

  Review of 01/07/2022, following an experience of 11/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  All went fine but that it closes at 10 pm is strange, and not really normal, we had to rush to make it in time to our luggage. Also, a deposit at the train station is much cheaper (about 3 times, with choice of locker size), and seems safer and more conveninet (with no time limit and a person present).

  Review of 30/06/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Convenient location with easy access. No issues finding the place, accessing it and opening/closing the locker.

  Review of 30/06/2022, following an experience of 16/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A little bit expensive for self-service but very convenient.

  Review of 30/06/2022, following an experience of 02/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is easy to find. The place is not very clean but to store 2 small suitcases a drawer was enough so it was cheap.

  Review of 30/06/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good

  Review of 30/06/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use

  Review of 30/06/2022, following an experience of 13/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The locker must be rented online, with access codes provided by an email. Other customers had more trouble than we did understanding the system; they didn't realise they had to check theri emails and were waiting for a text message. The lockers are a generous size; we easily fitted 2 people's carry-on luggage into 1 locker.

  Review of 30/06/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Received the code straight away. No fuss

  Review of 30/06/2022, following an experience of 14/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service

  Review of 30/06/2022, following an experience of 18/06/2022 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  It said 2 euro/bag/day. I drove all the way there to discover it was 10 euro/bag/day

  Review of 30/06/2022, following an experience of 16/06/2022 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order