Customer reviews for ekosport.co.uk

Customer reviews

• 5 / 5 1

  

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  Lots of choice in the brand and size I was looking for. Delivery was well within the estimated time frame and was trackable. Prices are competitive compared to UK suppliers. Would recommend.

  Review of 18/10/2023, following an experience of 03/10/2023 by TRACEY B.

• 5 / 5 1

  

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  Excellent all round. Great price, easy to order and delivered as expected. Highly recommend!

  Review of 18/10/2023, following an experience of 03/10/2023 by RAJESH K.

• 5 / 5 1

  

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  Beautiful boots and reasonably priced.

  Review of 18/10/2023, following an experience of 04/10/2023 by LESLEY A.

• 5 / 5 1

  

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  very good site, easy to use

  Review of 18/10/2023, following an experience of 21/09/2023 by MATHEW S.

• 5 / 5 1

  

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  As expected

  Review of 18/10/2023, following an experience of 29/09/2023 by IWONA J.

• 5 / 5 1

  

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  So happy with my order, definitely worth the money and got to me fairly quick

  Review of 18/10/2023, following an experience of 27/09/2023 by DYLAN S.

• 5 / 5 1

  

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  Easy to use, good prices.

  Review of 18/10/2023, following an experience of 26/09/2023 by GABRIELLE W.

• 5 / 5 1

  

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  Great website and excellent product and service. Highly recommended!

  Review of 18/10/2023, following an experience of 28/09/2023 by RICHARD J.

• 1 / 5 1

  

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  Having received the wrong size, the returns process is long winded and painful. The customer is having to compensate for the poor systems in place. I could not make one return for both items and had to process them separately despite being delivered in one box. I have returned the items nearly 3 weeks ago and still awaiting a refund.

  Review of 18/10/2023, following an experience of 05/09/2023 by IVAN A.

• 3 / 5 1

  

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  I purchased a ski outfit through Ekosport as they had the best pricing I could find on the internet. Unfortunately the trousers were too short and needed to be returned. The return process was not straightforward and required several emails back and forth. The return instructions are not translated well for English speakers and therefore unclear. I was also charged £14.99 for the return and not given the option to return via regular post.

  Review of 17/10/2023, following an experience of 22/09/2023 by JENNIFER G.

• 1 / 5 1

  

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  We had to return the product as it was the wrong size. The returns process seemed initially to be fine, and sending it back via the preferred courier, evri. And then nothing..so we sent repeated emails, and would appear to be asked for the same information repeated times, even though its ekosports choosen carrier that they have organised. To cut it to the bone there returns process sucks, worst experience of any online company I have known ...and we still have no refund, and its now a month since we returned the product

  Review of 12/10/2023, following an experience of 14/08/2023 by ALISON G.

• 5 / 5 1

  

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  Ordered from UK, slick easy to navigate site, bit slow though. Quick delivery, all customs stuff sorted. Actually easier than buying from UK. Great price, amazing selection. Postage free over 500, if under 500 acceptable for large items but would be pointless for small purchases

  Review of 12/10/2023, following an experience of 21/09/2023 by HEATHER M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to navigate

  Review of 12/10/2023, following an experience of 21/08/2023 by MARK L.

• 5 / 5 1

  

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  Very good quality products for great prices!!

  Review of 06/10/2023, following an experience of 11/09/2023 by KEVIN B.

• 5 / 5 1

  

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  Superb price. So much cheaper to buy from you than here in the UK and with a reasonably quick delivery. I will definitely buy from them again

  Review of 06/10/2023, following an experience of 14/09/2023 by NICK J.

• 5 / 5 1

  

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  Excellent pricing on a premium product (Hoka Speedgoat Mid GTX)

  Review of 06/10/2023, following an experience of 13/09/2023 by GARY T.

• 5 / 5 1

  

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  The service was 1st class. Item lost by courier. New items sent in time as the items were a gift

  Review of 06/10/2023, following an experience of 15/09/2023 by MARTIN J.

• 1 / 5 1

  

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  Not great - I ordered the shoes on 8th September. I paid £15 for delivery and £1 for "preparation fees". This was for my wife's birthday and I needed them by 15th September. They arrived on 19th September.

  Review of 06/10/2023, following an experience of 11/09/2023 by RICHARD W.

• 5 / 5 1

  

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  Ekosport appears to a great store which I only came across by chance but I will be shopping with them a lot more in the future.

  Review of 03/10/2023, following an experience of 08/09/2023 by DEXTER A.

• 1 / 5 1

  

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  Jacket ok but payment card got hacked wouldn't buy from them again

  Review of 03/10/2023, following an experience of 08/08/2023 by NATHAN R.

• 5 / 5 1

  

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  Great trail shoes at an unbeatable price

  Review of 03/10/2023, following an experience of 10/08/2023 by CLAIRE K.

• 5 / 5 1

  

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  I was very happy with my order, and especially the customer service. I needed to change the delivery address, I saw their phone number in the contact section which is rare nowadays, and gave them a call, I was answered quickly and the assistant had perfect English. He changed my address no problem and told me when my parcel was likely to be delivered, and he was right too. I was also kept up to date with delivery progress via email. I'll definitely use ekosport again.

  Review of 27/09/2023, following an experience of 06/09/2023 by DAMIAN E.

• 5 / 5 1

  

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  Prompt delivery and product exactly what I wanted. Perfect!

  Review of 27/09/2023, following an experience of 04/08/2023 by KAREN G.

• 4 / 5 1

  

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  Great service thanks

  Review of 27/09/2023, following an experience of 07/08/2023 by NICHOLAS R.

• 1 / 5 1

  

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  I was sent a damaged product. Sent back 3 weeks ago and they still haven’t refunded (apparently waiting for the brand to reply)

  Review of 27/09/2023, following an experience of 02/08/2023 by VICTORIA R.

• 5 / 5 1

  

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  overall very good service and in many cases much better price than other online retailers (you have to cross-check!)

  Review of 27/09/2023, following an experience of 04/08/2023 by JOTIS B.

• 4 / 5 1

  

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  Shopping at ekosport co.uk was a positive experience. A wide availability of stock. Remarkable price's and offers. Quality of products are outstanding and come in their own packaging. Ekosport.co.uk deliver your bought items in an excellent safe and secure condition. Overall a pleasure to buy from the website. Only 4 out of 5 stars given due to the time of the delivery. Would have liked the purchase to have been a bit quicker to be delivered. If you buy from ekosport.co.uk consider that the delivery may take a little longer than you would like and factor this in before you buy from their website. I haven't made any contact with the company so couldn't say whether communication with ekosport would be good experience or a bad experance. I gave communication 3 stars just to be fair and neutral. I also haven't had the need to return any items either so couldn't make any comments regarding this. I also gave the return procedure 3 stars just to be fair and neutral. 4 out of 5 stars.

  Review of 27/09/2023, following an experience of 04/09/2023 by JAMIE A.

• 5 / 5 1

  

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  Excellent products at great prices promptly delivered. What is there not to like? We buy a lot of stuff online and it’s a bit of a gamble sometimes whether goods or service up to scratch … but in this, case no hesitancy in recommending.

  Review of 22/09/2023, following an experience of 31/08/2023 by STEVE C.

• 1 / 5 1

  

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  I returned gloves I purchased because they were too small and have not received my refund. I have written requesting an update regarding my refund and heard nothing. BUYER BEWARE

  Review of 22/09/2023, following an experience of 28/07/2023 by JANE O.

• 5 / 5 1

  

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  This site was easy to order from and the only site anywhere that sold what I wanted. The item was in the sale however the postage was very high.

  Review of 22/09/2023, following an experience of 29/08/2023 by LYNNE M.

• 3 / 5 1

  

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  Delivery was within the specified timeframe but the lack of tracking wasn't all that reassuring. The product itself lacks structure and part of the securing loop that would aid this broke within the first run so, all I all I don't think I'll purchase camelback for the lack of longevity compared to the high end price.

  Review of 20/09/2023, following an experience of 27/07/2023 by ANDREW H.

• 3 / 5 1

  

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  Looks very outdated

  Review of 20/09/2023, following an experience of 25/07/2023 by ALEXANDERS A.

• 5 / 5 1

  

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  Product received securely and quickly

  Review of 05/09/2023, following an experience of 24/07/2023 by JAMES D.

• 5 / 5 1

  

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  Quickly dispatched and delivered, product excellent

  Review of 04/09/2023, following an experience of 24/08/2023 by PETER U.

• 5 / 5 1

  

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  The purchase was smooth as well as shipping. Unfortunately they use Evri (Hermes) to deliver to UK so in the time of writing Evri is delivering the parcel for 2 months! And of course there is no way to contact them

  Review of 03/09/2023, following an experience of 10/07/2023 by RUDOLF C.

• 5 / 5 1

  

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  Great service. Very good price for top brands. Delivery from France to UK in 4 days. I'm so happy

  Review of 03/09/2023, following an experience of 11/07/2023 by TOM G.

• 5 / 5 1

  

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  Hi quality brands at low prices

  Review of 03/09/2023, following an experience of 10/07/2023 by ROBERT B.

• 5 / 5 1

  

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  Great website, ample choice, best price I could find, speedy dispatch, good communication, perfect item. Excellent!

  Review of 03/09/2023, following an experience of 09/08/2023 by SIÂN M.

• 5 / 5 1

  

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  Excellent ordering process and a great product at a competitive price, thank you

  Review of 03/09/2023, following an experience of 14/08/2023 by AL P.

• 5 / 5 1

  

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  Lovely prana trek trousers, fast delivery, thank you

  Review of 03/09/2023, following an experience of 23/08/2023 by ALEXANDRA N.

• 5 / 5 1

  

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  Super

  Review of 03/09/2023, following an experience of 18/08/2023 by JOHN R.

• 5 / 5 1

  

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  Everything was first class from answering my query, following my order to delivery. No complaints whatsoever.

  Review of 03/09/2023, following an experience of 14/08/2023 by ANTHONY T.

• 1 / 5 1

  

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  Nice shoes but bad advice to go up a size, now returned or not. ERVi shop had them for a week now and still waiting to be picked up to go back to ekosport, in the meantime I am waiting for a refund.

  Review of 03/09/2023, following an experience of 08/08/2023 by ANDREW F.

• 5 / 5 1

  

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  Excellent website and ordering process, good value for money and great packaging, prompt delivery

  Review of 03/09/2023, following an experience of 09/08/2023 by EMMA C.

• 4 / 5 1

  

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  Reliable and didn't let me down.

  Review of 03/09/2023, following an experience of 09/08/2023 by JOHN F.

• 5 / 5 1

  

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  The product arrived very quickly and in great condition. It was the cheapest place to purchase these bindings and one of the only places I could find in my size and the colour I wanted. Very pleased with my purchase, thank you very much!

  Review of 03/09/2023, following an experience of 11/08/2023 by HANNAH C.

• 1 / 5 1

  

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  Ekosport customer service has been shocking in dealing with my order that has been lost. Having taken weeks to deal with it they are now not answering my emails and I've been forced to obtain the refund via my credit card company.

  Review of 30/08/2023, following an experience of 05/07/2023 by JULIA S.

• 5 / 5 1

  

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  Great experience with Ekosport. Delivery was great and was able to track it all the way. Would definitely use again!

  Review of 27/08/2023, following an experience of 31/07/2023 by HANNAH D.

• 5 / 5 1

  

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  Great price and order arrived as expected. Shipping costs were high but the savings on the item were so good that it didn’t really matter

  Review of 27/08/2023, following an experience of 04/08/2023 by ASHUTOSH P.

• 5 / 5 1

  

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  Competitive price and quick delivery, even to the UK. I was worried that there would be some sort of customs fee but Eko sorted it all.

  Review of 27/08/2023, following an experience of 04/08/2023 by THOMAS S.

• 5 / 5 1

  

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  Easy to deal with

  Review of 27/08/2023, following an experience of 27/07/2023 by JUDITH C.

• 3 / 5 1

  

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  xxx

  Review of 27/08/2023, following an experience of 19/06/2023 by D H.

• 5 / 5 1

  

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  Super

  Review of 13/08/2023, following an experience of 02/08/2023 by MARK JOHN S.

• 5 / 5 1

  

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  Delivery took a little longer due to one item having to be transported from a shop, but this was made clear and time frames wee kept within. Great product price and service.

  Review of 12/08/2023, following an experience of 01/08/2023 by EMILY F.

• 4 / 5 1

  

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  Found the products I wanted for a good price. Only gave a four star because the postage was so expensive at £15.

  Review of 11/08/2023, following an experience of 31/07/2023 by EMMA R.

• 4 / 5 1

  

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  Good selection of products at competitive prices

  Review of 06/08/2023, following an experience of 13/07/2023 by LORRAINE C.

• 5 / 5 1

  

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  Cheapest price on the net, order arrived very fast. Great quality product, great quality service.

  Review of 06/08/2023, following an experience of 19/07/2023 by DIRK B.

• 4 / 5 1

  

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  Smooth transaction and quick delivery

  Review of 06/08/2023, following an experience of 20/07/2023 by ELISABETTA C.

• 5 / 5 1

  

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  555566stars

  Review of 06/08/2023, following an experience of 20/07/2023 by HAOLIN S.

• 5 / 5 1

  

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  Excellent service, great comms, quality item

  Review of 06/08/2023, following an experience of 24/07/2023 by MICHAEL H.

• 5 / 5 1

  

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  Good value, good selection

  Review of 06/08/2023, following an experience of 18/07/2023 by DAVID H.

• 5 / 5 1

  

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  Took longer than the expected 3-4 working days but worth the wait; the shoes are excellent and I saved over £50 from the price on other websites

  Review of 06/08/2023, following an experience of 22/05/2023 by MICHAEL F.

• 3 / 5 1

  

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  The postage was excessive . For such an expensive trainer it should have been free.

  Review of 06/08/2023, following an experience of 10/07/2023 by DYLAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Speedy delivery, great product at a great price

  Review of 06/08/2023, following an experience of 18/07/2023 by MARIA V.

• 5 / 5 1

  

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  All good

  Review of 06/08/2023, following an experience of 15/06/2023 by CEDRIC L.

• 4 / 5 1

  

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  Straightforward

  Review of 06/08/2023, following an experience of 13/07/2023 by JOHN G.

• 5 / 5 1

  

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  kept me well informed at every stage of my purchase and delivery and their prices are great. i will deffinately use them again

  Review of 02/08/2023, following an experience of 11/07/2023 by DAMIAN H.

• 5 / 5 1

  

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  Quick delivery, very happy with my purchase

  Review of 02/08/2023, following an experience of 07/07/2023 by JIMMY C.

• 5 / 5 1

  

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  Good arrived quickly

  Review of 02/08/2023, following an experience of 04/07/2023 by ANNEMARIE D.

• 3 / 5 1

  

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  Ordering and delivery was fine but returns were not so good. I sent them on 22 June, by 7 July I had had no acknowledgement of receipt of the returned items and had to chase Customer Service to find out what was going on. They did say they'd received them and promised a refund within 2-3 days. On 17th July I chased again because I had received no refund; finally by 18th July the refund has arrived in my account. As frequently seems to happen, a slick customer-facing service is let down by a poor after-sales service...

  Review of 02/08/2023, following an experience of 06/06/2023 by E G.

• 1 / 5 1

  

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  I haven’t received my order yet a month after ordering it

  Review of 01/08/2023, following an experience of 06/06/2023 by ANDREW D.

• 5 / 5 1

  

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  Exactly what I needed, quickly

  Review of 01/08/2023, following an experience of 05/07/2023 by EMMA H.

• 1 / 5 1

  

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  Didn't have a great experience with this company,They didn't dispatch until I contacted them 6 days later,My order eventually got to delivery depot in uk,sat there for 5 days then tracking said it was being sent back to sender,I did get a full refund but no explanation whatsoever as to why this happened,Safe to say from my experience I will not use this company again.

  Review of 27/07/2023, following an experience of 02/06/2023 by MARTIN M.

• 5 / 5 1

  

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  Fantastic. I needed this item to arrive very quickly. ekosport delivered on time and with good communication. I’m so grateful. Thank you!

  Review of 27/07/2023, following an experience of 06/07/2023 by EVA A.

• 1 / 5 1

  

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  The website provided wrong information about the size of the ordered snowboarding boots, specifically, regardless being a UK website, size are quoted in US matrix. After highlighting this to the customer service, they still charged me for the return shipping costs.

  Review of 26/07/2023, following an experience of 27/06/2023 by SERGEY G.

• 5 / 5 1

  

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  Excellent prices, great communication and fast international delivery

  Review of 21/07/2023, following an experience of 26/06/2023 by PAUL H.

• 3 / 5 1

  

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  skis were good package was damaged and delivery was poor

  Review of 21/07/2023, following an experience of 17/05/2023 by GRAHAM R.

• 5 / 5 1

  

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  fast efficient service and fitting for skis

  Review of 21/07/2023, following an experience of 31/05/2023 by GERARD W.

• 5 / 5 1

  

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  I was initially uncertain of the legitimacy of this site and some reviews compounded my apprehension, however my want for a particular pair of runners at the lowest price possible trumped these concerns and I ordered them anyway. I was given several updates by email/text which put me at ease, and the shoes arrived in good time, and despite my local Evri driver being quite the numpty. So all good really, I’d recommend buying from eco sport all day long!

  Review of 18/07/2023, following an experience of 25/05/2023 by ALLISTER D.

• 5 / 5 1

  

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  Good prices fast delivery

  Review of 18/07/2023, following an experience of 24/05/2023 by JACK W.

• 3 / 5 1

  

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  Product as described and good price but shipping is expensive and the parcel took around 10 days to arrive.

  Review of 18/07/2023, following an experience of 23/05/2023 by BETH C.

• 5 / 5 1

  

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  Fantastic deal thankyou

  Review of 17/07/2023, following an experience of 23/06/2023 by EDWARD S.

• 1 / 5 1

  

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  Poor

  Review of 17/07/2023, following an experience of 23/05/2023 by ASHLEY J.

• 5 / 5 1

  

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  Easy to use and simple

  Review of 02/07/2023, following an experience of 21/06/2023 by CARL B.

• 5 / 5 1

  

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  Ordered 2 patagonia running vests, couldn't find them anywhere else on offer and even with the shipping they were way cheaper than UK sellers. Good communication by email and came within a week of ordering. Very pleased trail runner!

  Review of 02/07/2023, following an experience of 21/06/2023 by KIM M.

• 5 / 5 1

  

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  Good prices, good delivery, well packaged

  Review of 29/06/2023, following an experience of 16/05/2023 by MARK B.

• 5 / 5 1

  

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  Excellent service

  Review of 26/06/2023, following an experience of 16/05/2023 by AMINATA D.

• 5 / 5 1

  

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  Excellent products with great offers!

  Review of 26/06/2023, following an experience of 15/05/2023 by ANDRE C.

• 5 / 5 1

  

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  Very efficient and helpful customer service, thankyou 👍

  Review of 24/06/2023, following an experience of 13/06/2023 by JANE F.

• 5 / 5 1

  

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  good outdoor site

  Review of 24/06/2023, following an experience of 13/06/2023 by DARIUSZ K.

• 5 / 5 1

  

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  Great selection of products and reasonable pricing, but delivery to the U.K. is £15 which can negate any potential savings. Delivery is surprisingly fast for a European company, but be aware returns are painfully slow.

  Review of 23/06/2023, following an experience of 12/06/2023 by MARTIN R.

• 5 / 5 1

  

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  Fast delivery great shoes

  Review of 22/06/2023, following an experience of 12/05/2023 by HENRY F.

• 5 / 5 1

  

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  Cheapest place to find the shoes I wanted, delivery in 5 working days as expected, regularly kept up to date with delivery status by email

  Review of 20/06/2023, following an experience of 09/06/2023 by ANDREA S.

• 5 / 5 1

  

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  Excellent products and competitively priced. Thank you again for such good delivery of products.

  Review of 20/06/2023, following an experience of 07/06/2023 by ALAN M.

• 5 / 5 1

  

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  Fantastic, quick delivery and responsive

  Review of 18/06/2023, following an experience of 07/06/2023 by DAVID G.

• 5 / 5 1

  

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  It arrived promptly, well packaged and in perfect condition. Ekosport had climbing equipment I was not able to source in the UK. 10/10, delighted with the service

  Review of 17/06/2023, following an experience of 06/06/2023 by NATALIE F.

• 4 / 5 1

  

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  Price of item is great but delivery is way too expensive making it costly to return items if the size is wrong.

  Review of 15/06/2023, following an experience of 05/05/2023 by JAMES K.

• 5 / 5 1

  

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  I ordered this jacket after seeing it in a ski shop on holiday and not being able to find my size anywhere. The jacket was much cheaper on Ekosport than anywhere else I found. Arrived in just over a week and the product is exactly as described and in excellent condition.

  Review of 13/06/2023, following an experience of 02/05/2023 by LISA R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Brilliant service and great delivery speeds!

  Review of 13/06/2023, following an experience of 02/06/2023 by BEN D.

• 5 / 5 1

  

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  Great product, skis are perfect and arrived very fast after ordering with the correct measurements.

  Review of 08/06/2023, following an experience of 28/04/2023 by SARAH G.

Reviews displayed in chronological order