Customer reviews for ekosport.co.uk

Customer reviews

• 5 / 5 1

  

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  This is the 1st time I have used Ekosport and I have to say I am very very pleased with the Helly Hansen Jacket I bought. I was hesitant as some reviews were not good for the site but I would happily use them again. Superb value for money, good delivery time, bearing in mind it comes from France and quality item as expected. I am 6'4" tall and 85kg with very long arms so I struggle with getting anything to fit that isn't baggy. This fits perfectly, long arms, slim bodied. Perfect fit.

  Review of 08/01/2024, following an experience of 27/11/2023 by RICHARD C.

• 5 / 5 1

  

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  Great price, delivery and choice.

  Review of 08/01/2024, following an experience of 17/11/2023 by SIMON W.

• 4 / 5 1

  

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  All arrived as expected, very quickly too. Phoned up customer service with a question and they were very helpful.

  Review of 08/01/2024, following an experience of 15/12/2023 by ALLY M.

• 5 / 5 1

  

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  Excellent service easy to use website

  Review of 08/01/2024, following an experience of 14/12/2023 by JEAN M.

• 1 / 5 1

  

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  I bought two expensive watches but I will never buy from them again. They just post it and they don’t care what the courier do for delivery. They want me to deal with the courier, I was home all day and they emailed me they missed the delivery. Then I booked them again and they did the same without leaving me any cards. I have camera in my house and I had nothing recorded. Then I had to have 3 hours of from my work to go to their depot and pick up my parcel. The seller website didn’t do anything for me.

  Review of 08/01/2024, following an experience of 13/11/2023 by ZEINAB S.

• 5 / 5 1

  

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  Arrived quickly, as advertised. Very satisfied

  Review of 02/01/2024, following an experience of 12/12/2023 by GORDON M.

• 5 / 5 1

  

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  Great site great products found everything I needed and all arrived within days.

  Review of 02/01/2024, following an experience of 11/12/2023 by JON M.

• 5 / 5 1

  

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  I'm happy, thanks :)

  Review of 02/01/2024, following an experience of 11/12/2023 by GRANT W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Couldnt fault anything a2

  Review of 02/01/2024, following an experience of 09/12/2023 by DAVID S.

• 5 / 5 1

  

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  Smith Mission Helmet (L) was a very good price and it arrived on time and in excellent condition.

  Review of 02/01/2024, following an experience of 13/12/2023 by OLIVER N.

• 5 / 5 1

  

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  Product as expected, easy to find, delivery was on time.

  Review of 02/01/2024, following an experience of 11/12/2023 by J J.

• 5 / 5 1

  

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  Price, delivery and goods all top notch. Cheaper than all other sites

  Review of 02/01/2024, following an experience of 09/12/2023 by SINEAD C.

• 1 / 5 1

  

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  Jacket too big, have been trying to return it but website is not working and no response from the contact centre. not sure what else can be done.

  Review of 02/01/2024, following an experience of 07/12/2023 by RAFFY D.

• 5 / 5 1

  

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  Site was easy to navigate, lots of choice, dispatched and posted in a timely manner

  Review of 02/01/2024, following an experience of 13/11/2023 by HELEN K.

• 5 / 5 1

  

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  Very good

  Review of 02/01/2024, following an experience of 09/12/2023 by CHRIS S.

• 5 / 5 1

  

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  Good

  Review of 02/01/2024, following an experience of 24/10/2023 by SAMUEL G.

• 4 / 5 1

  

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  Easy to navigate, just search do not filter all correct

  Review of 24/12/2023, following an experience of 05/12/2023 by LOGAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I don’t normally write reviews but I thought I would on this occasion to give guidance to others. In short, I wasn’t totally convinced about how genuine the ekosport website was and whether the goods I ordered would actually arrive as intended, given there are a number of dodgy websites out there. So it was a bit of a gamble which I went for, having tragically waited for the expensive ski jacket I had researched to go on sale on Black Friday only to find the manufacturer wasn’t discounting it. Ekosport did have it on sale and I’m pleased to report that the item arrived (with one other thing I ordered) in perfect condition just a few days later. So a happy ending.

  Review of 24/12/2023, following an experience of 27/11/2023 by JOHN E.

• 5 / 5 1

  

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  Always fantastic service from you ! Thanks

  Review of 24/12/2023, following an experience of 02/12/2023 by ADRIAN H.

• 5 / 5 1

  

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  Order was a gift of skiing gloves so haven’t fully opened it but it seems excellent quality and arrived on time, well packaged

  Review of 24/12/2023, following an experience of 07/12/2023 by DANIELLE W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very efficient, timely delivery, straightforward and easy

  Review of 24/12/2023, following an experience of 04/12/2023 by FRASER B.

• 4 / 5 1

  

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  Good selection

  Review of 24/12/2023, following an experience of 30/10/2023 by KATE S.

• 5 / 5 1

  

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  Burton were sold out of one of their ski jackets and EkoSport had it. Paid nice n easy via PayPal and it even arrived earlier than expected, therefore no reason not to award 5 stars.

  Review of 24/12/2023, following an experience of 01/12/2023 by XANTHOS P.

• 5 / 5 1

  

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  Great product, fast delivery, incredible price! Happy Customer!

  Review of 24/12/2023, following an experience of 30/11/2023 by LAURA M.

• 1 / 5 1

  

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  Poor after sales care - charged £13 for a return when I was sent the incorrect size.

  Review of 24/12/2023, following an experience of 30/10/2023 by JOSEPH P.

• 5 / 5 1

  

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  Great service at a good price

  Review of 24/12/2023, following an experience of 01/11/2023 by PAUL T.

• 5 / 5 1

  

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  Very good service Bought gloves but were too big. I bought another pair in a smaller size. Ekosport Accepted the return of the larger pair and refunded my card within a few days. I would recommend Ekosport

  Review of 24/12/2023, following an experience of 05/12/2023 by GEOFF A.

• 4 / 5 1

  

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  Very good - but carriage is probibitively expensive.

  Review of 20/12/2023, following an experience of 24/11/2023 by MARIE K.

• 1 / 5 1

  

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  Awful experience with Ekosport. 26th of October I ordered HOKA shoes They sent me US 11.5 instead of UK11.5. I requested return which they requested a picture of the box .which I sent same day . They sent a returns label 3 weeks later . The goods were collected by Evri on the 26th of November . As of 6th of December I have not received my money . Avoid Ekosport . They have no idea what customer service is!

  Review of 20/12/2023, following an experience of 26/10/2023 by ANTHONY A.

• 5 / 5 1

  

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  Ski boots, helmets and goggles delivered to the UK in 5 working days. All well packed and for the price shown on site. Tracking from Evri initially slow to update after dispatch, but once items were in the UK, Evri tracking very accurate. I was initially concerned about buying from outside the UK but everything was great. I would use again and recommend to others. I did not have need to contact during or after, so cannot comment on this.

  Review of 20/12/2023, following an experience of 24/11/2023 by DAVID T.

• 5 / 5 1

  

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  Good high quality products

  Review of 20/12/2023, following an experience of 28/11/2023 by DAVID G.

• 5 / 5 1

  

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  Easy to purchase. No extra duties to be paid. Quick delivery.

  Review of 20/12/2023, following an experience of 27/11/2023 by LOUISE G.

• 2 / 5 1

  

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  I received my salopettes completely wrong in size I returned , but Ekosport never received , so a complete waste of money

  Review of 20/12/2023, following an experience of 25/10/2023 by HELEN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  No problem with ordering and receipt of the Black Diamond 25l Dawn Patrol backpack.

  Review of 20/12/2023, following an experience of 27/11/2023 by STEFAN L.

• 5 / 5 1

  

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  Straightforward, comprehensive selection of products good price and delivery

  Review of 17/12/2023, following an experience of 25/10/2023 by NIGEL B.

• 5 / 5 1

  

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  As described and informative

  Review of 17/12/2023, following an experience of 24/11/2023 by MIKE C.

• 5 / 5 1

  

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  Excellent.

  Review of 17/12/2023, following an experience of 24/11/2023 by MICHAEL H.

• 5 / 5 1

  

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  Arrived swiftly and exactly as described.

  Review of 17/12/2023, following an experience of 23/11/2023 by JOHN R.

• 5 / 5 1

  

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  Website was very easy to navigate and use.

  Review of 17/12/2023, following an experience of 23/11/2023 by JOHN-LEE T.

• 5 / 5 1

  

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  Excellent

  Review of 17/12/2023, following an experience of 25/10/2023 by JOANNE P.

• 5 / 5 1

  

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  Fantastic service, skis and ski bag arrived as expected, great price in the black Friday sale. Would recommend and use Ekosport again A++++++++++++++++++

  Review of 17/12/2023, following an experience of 22/11/2023 by PAUL W.

• 5 / 5 1

  

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  Excellent range of products and prices. Recommended

  Review of 17/12/2023, following an experience of 24/11/2023 by MARK W.

• 5 / 5 1

  

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  Item as described. Arrived on time.

  Review of 17/12/2023, following an experience of 24/11/2023 by SEBASTIAN W.

• 1 / 5 1

  

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  Purchasing experience and products supplied all good. However, when making my order I made a mistake on sizing. I realised relatively quickly and tried to call to advise I needed to amend the order. Their phone lines were not working and I tried at least 10-20 times a day for 3-4 days with the same operator message "this number is not recognised", I also emailed through the contact section and had no response. I eventually thought to try and message their instagram page and finally got a response saying customer service would be in touch. Another day passed and finally got a response saying my order had already been prepared and as it was a customised order could now not be returned. I completely understand this and it was my mistake, however I was trying to contact for several days before the order had been prepared to amend the order and as I said their lines were down so I couldn't. I expected some help or some sort of goodwill gesture on this, maybe a discount on purchasing again, spending over £600 twice on the same product you would have thought they might be more willing to be accomodating but no, I was basically told 'tough luck' even though part of the problem was EkoSport's contact lines.

  Review of 16/12/2023, following an experience of 16/10/2023 by KEVIN C.

• 5 / 5 1

  

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  Good value

  Review of 16/12/2023, following an experience of 22/11/2023 by DAVID T.

• 3 / 5 1

  

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  Not clear the site is based in France.

  Review of 16/12/2023, following an experience of 18/11/2023 by GREGG B.

• 5 / 5 1

  

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  Very good price and quick delivery.

  Review of 12/12/2023, following an experience of 18/11/2023 by PETER M.

• 5 / 5 1

  

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  Second pair of ski's from ekosports. And will definitely use eko again saved £250 on my last purchase.. price included uk tax.

  Review of 12/12/2023, following an experience of 20/11/2023 by CLIVE B.

• 3 / 5 1

  

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  Bought new Atomic skis and bindings - great price and quick delivery but the bindings were mounted in different places on the two skis and not level/even. Disappointing for relatively expensive items. A lack of attention to detail by the ski technicians was really disappointing - in fact unacceptable.

  Review of 12/12/2023, following an experience of 18/10/2023 by JEREMY W.

• 5 / 5 1

  

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  Very happy with the product ordered and how it was delivered. Excellent service.

  Review of 12/12/2023, following an experience of 20/11/2023 by CHRIS P.

• 5 / 5 1

  

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  Fast & efficient service.

  Review of 12/12/2023, following an experience of 20/11/2023 by ANGELINA K.

• 5 / 5 1

  

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  Great deals, good discount and excellent choice.

  Review of 12/12/2023, following an experience of 18/11/2023 by JOHN M.

• 5 / 5 1

  

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  Everything arrived in good condition

  Review of 12/12/2023, following an experience of 16/10/2023 by DAVID J.

• 5 / 5 1

  

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  Excellent service and value for money

  Review of 06/12/2023, following an experience of 13/11/2023 by MARTIN Y.

• 5 / 5 1

  

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  I have no complaints whatsoever! I found the skis I have been wanting, brand new model for 23/24 with 16% off and was able to add an extra 18% off on top! Cheaper than any other store/website by far! Bindings mounted for free and fit my boots perfectly. Cannot fault Ekosport!

  Review of 06/12/2023, following an experience of 14/11/2023 by MATTHEW W.

• 5 / 5 1

  

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  Excellent shopping ,very happy, no extra cost for UK and quick …

  Review of 06/12/2023, following an experience of 17/11/2023 by MEHMET AKIF C.

• 5 / 5 1

  

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  Easy to use and good delivery to UK

  Review of 06/12/2023, following an experience of 08/11/2023 by CHARLOTTE N.

• 1 / 5 1

  

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  Order was easy to place unfortunately I didn’t like the shirts . The return process is long - they have see a picture of the product you are returning. Two days later you receive a return code . 3 weeks after returning you don’t hear anything, they ask you to prove you sent it. . When you prove it was sent eventually they proses a refund, this takes a week to arrive in your account. Three days after receiving the money - 6 weeks since returning the items you are accused of only returning one item and are told to pay money back. I would never use this company again .

  Review of 06/12/2023, following an experience of 11/10/2023 by MATTHEW P.

• 5 / 5 1

  

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  The best prices, quick delivery and great variety of products

  Review of 06/12/2023, following an experience of 14/11/2023 by IMOGEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent from start to finish

  Review of 06/12/2023, following an experience of 17/10/2023 by ANDREW C.

• 5 / 5 1

  

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  Super fast!

  Review of 06/12/2023, following an experience of 13/11/2023 by CHARLOTTE A.

• 5 / 5 1

  

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  Was looking for a specific type of ski and binding and the web site took me straight to them with clear instructions/options for setting them up

  Review of 28/11/2023, following an experience of 10/11/2023 by BENJAMIN L.

• 4 / 5 1

  

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  Good range of products at decent prices. Would have given 5* but for the delivery. There is no way to track the delivery or schedule at a convenient time. They claimed to have tried and failed a couple of times yet we were in. Skis arrived in good condition. Not yet checked the binding setting but previous purchases have been fine on that score.

  Review of 28/11/2023, following an experience of 06/11/2023 by PHILIP W.

• 5 / 5 1

  

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  Item delivered promptly and supplied at a good price.

  Review of 28/11/2023, following an experience of 05/10/2023 by GRAEME M.

• 5 / 5 1

  

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  Exactly as ordered and delivered as promised

  Review of 28/11/2023, following an experience of 09/11/2023 by LESLIE A.

• 5 / 5 1

  

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  Great service and products. Always had a good experience. This time I messed up the order and put the wrong shoe and ski combination for the bindings. They noticed something was odd and double checked with me… and saved the day.

  Review of 28/11/2023, following an experience of 09/11/2023 by ADAM B.

• 5 / 5 1

  

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  Great price, good delivery.

  Review of 28/11/2023, following an experience of 09/11/2023 by DARREN W.

• 5 / 5 1

  

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  ...

  Review of 28/11/2023, following an experience of 02/11/2023 by MICHAEL H.

• 5 / 5 1

  

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  Excellent service

  Review of 28/11/2023, following an experience of 07/11/2023 by DAVE C.

• 5 / 5 1

  

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  Great pricing quick service will use again

  Review of 28/11/2023, following an experience of 07/11/2023 by LEE M.

• 5 / 5 1

  

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  Great pair of skis, good delivery too!

  Review of 28/11/2023, following an experience of 04/10/2023 by REBECCA H.

• 5 / 5 1

  

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  Excellent set if skis. Precisely what was ordered. Delivered quickly, in good condition and very good value for money.

  Review of 28/11/2023, following an experience of 06/11/2023 by EDWARD R.

• 5 / 5 1

  

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  The ski helmets which we ordered are excellent and arrived very quickly. Communication was also good

  Review of 27/11/2023, following an experience of 30/10/2023 by TIM W.

• 1 / 5 1

  

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  The products were ok but I ordered different styles and sizes and returned some and they still haven’t refunded me even though it says their will do so n 14 days.

  Review of 27/11/2023, following an experience of 02/10/2023 by JACQUELINE M.

• 4 / 5 1

  

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  Good

  Review of 27/11/2023, following an experience of 02/11/2023 by JAMES L.

• 2 / 5 1

  

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  I definitely will NOT shop online with this company again in future. Shopping online with EKOSport can work out expensive if you need to return your items - I was charged £14.99 to return my shoes. I tried to cancel my order before it was despatched, but my request was not read in time and the customer service phone line was engaged every time I attempted to call. Also I never received a despatch notification and I had to chase up both receipt of my return (which took 10 days using their required return process) and my refund. I have now received my refund.

  Review of 26/11/2023, following an experience of 23/10/2023 by FREYA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Nice selection and very good prices . Products are packed well , overall a very good experience. Would be better if they offered other shipping services ( like DHL )

  Review of 24/11/2023, following an experience of 01/11/2023 by CHRIS L.

• 1 / 5 1

  

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  the website shoe sizing is incorrect. You have a .co.uk website domain so everyone would assume your sizes are UK sizes. I made my order for a size 7.5. and then having read negative online reviews, i noticed several others had the issue of selecting what they thought were UK sizes only to be sent the wrong size shoes. Once i had realised your website was incorrect. i tried to contact your customer service line on the website, which doesnt work. i tried over 20 times over a working week and not once did i get through! extremely poor service and terrible experience. I hope i get this resolved soon but i cant get hold of anyone so will be leaving a negative review every day until it's resolved or someone contacts me back.

  Review of 24/11/2023, following an experience of 30/10/2023 by RYAN O.

• 1 / 5 1

  

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  Cannot cancel order within a couple of hours and not been dispatched. Two emails sent to company were not answered until 5 days later

  Review of 22/11/2023, following an experience of 27/10/2023 by MARTIN M.

• 1 / 5 1

  

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  I spent an hour last week determining if the website was a scam.

  Review of 21/11/2023, following an experience of 26/09/2023 by JAMES C.

• 1 / 5 1

  

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  Return policy is a joke. Brand new goggles in a box don't fit correctly can't be returned. They've literally been opened and put back in the box

  Review of 19/11/2023, following an experience of 25/10/2023 by ANDREW M.

• 5 / 5 1

  

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  Great products and really fast delivery!

  Review of 09/11/2023, following an experience of 24/10/2023 by EVE H.

• 4 / 5 1

  

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  Product as expected and arrived in correct time frame.

  Review of 09/11/2023, following an experience of 20/10/2023 by LUCY W.

• 5 / 5 1

  

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  Fantastic service, Skis and bindings fitted as requested. Fast turnaround and delivery. I would certainly use ekosport again. Thanks.

  Review of 09/11/2023, following an experience of 24/10/2023 by BRIAN M.

• 5 / 5 1

  

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  Fast dispatch, fast delivery, good price. The only downside was the delivery cost

  Review of 09/11/2023, following an experience of 25/10/2023 by P K.

• 4 / 5 1

  

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  GREAT STORE - DELIVERY TOO EXPENSIVE

  Review of 09/11/2023, following an experience of 23/10/2023 by GARETH G.

• 5 / 5 1

  

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  Ordered some millet trek 5’s to the UK. Great set of boots. The Ekosports were quick with delivery and amazing at keeping me updated! I was dubious about ordering from abroad but the price was too good to be true. I would 100% use them again and again. Fantastic service from start to finish!

  Review of 09/11/2023, following an experience of 17/10/2023 by SCOTT R.

• 5 / 5 1

  

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  Thanks ekosport. I look forward to using my new skis. They arrived safely and nicely packaged to prevent damage. The bindings are mounted correctly for my boots. The order process was very simple and i was kept informed all the way to delivery. I will use you again.

  Review of 09/11/2023, following an experience of 16/10/2023 by JOHN G.

• 5 / 5 1

  

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  Easy to navigate and to buy

  Review of 09/11/2023, following an experience of 24/10/2023 by AURELIAN S.

• 5 / 5 1

  

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  Good prices and arrived quickly

  Review of 09/11/2023, following an experience of 17/10/2023 by JAMES C.

• 5 / 5 1

  

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  Everything I expected from the transaction took place like clockwork and with precision.

  Review of 09/11/2023, following an experience of 17/10/2023 by EMILIO C.

• 5 / 5 1

  

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  Great deals and fast delivery

  Review of 09/11/2023, following an experience of 20/10/2023 by GERMAN L.

• 1 / 5 1

  

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  I returned my order a month ago and they are ignoring my emails and not refunding me

  Review of 09/11/2023, following an experience of 15/09/2023 by JAMIE O.

• 5 / 5 1

  

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  tOp quality serwis thank you very much

  Review of 31/10/2023, following an experience of 06/10/2023 by HUBERT K.

• 5 / 5 1

  

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  Excellent boots at an equally excellent price. Very fast delivery. Will definitely be using this company again. Thanks

  Review of 31/10/2023, following an experience of 06/10/2023 by JAMIE E.

• 5 / 5 1

  

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  Great pair of Merrell walking shoes, much cheaper than other sites and quick delivery.

  Review of 31/10/2023, following an experience of 14/09/2023 by RICHARD H.

• 5 / 5 1

  

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  The package arrived in time within the range they said, although it did take some time, however considering it was from another country I have no complaints.

  Review of 31/10/2023, following an experience of 10/10/2023 by MUHAMMAD KAISAAN M.

• 5 / 5 1

  

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  Excellent site and service

  Review of 31/10/2023, following an experience of 10/10/2023 by TONY B.

• 5 / 5 1

  

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  Very good selection of products in many sizes. Prices competitive even including international shipping.

  Review of 31/10/2023, following an experience of 05/09/2023 by KEITH R.

• 1 / 5 1

  

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  Because the returns process is poor.

  Review of 31/10/2023, following an experience of 05/09/2023 by REBECCA C. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order