Customer reviews
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Poor customer service, faulty goods and a broken returns website. Please do not buy anything from Ekosport.
Review of , following an experience of by RUSSELL A.
Answer by ekosport.co.ukFlagDear Russel, We sincerely apologize for the issues you experienced with the delivery and the processing of your return. We understand how frustrating this situation must have been for you. Your case has been resolved and you have received a full refund. We are committed to improving our services to prevent such occurrences in the future. Once again, we extend our deepest apologies for the inconvenience caused. Thank you for your understanding and patience. Best regards, Ekosport
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Very prompt ata agood price.
Review of , following an experience of by MARK H.
Answer by ekosport.co.ukFlagDear Mark, Thank you for your feedback! We're pleased to hear that you found our service very prompt and at a good price. Sincerely Ekosport
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nie bede pisal. na cholere mnie zmuszacie to review. macie swoje gwiazdki i to niech wystarczy
Review of , following an experience of by JAKUB K.
Answer by ekosport.co.ukFlagWitam, Dziękujemy za gwiazdki. Z poważaniem Ekosport
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Amazing service. Highly recommend
Review of , following an experience of by LARISSA F.
Answer by ekosport.co.ukFlagDear Larissa, We are thrilled to hear that you had an amazing experience with our service! Thank you so much for the recommendation. Sincerely Ekosport
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Backpack arrived exactly as displayed and was everything that I was looking for and used to great effect on my ski holiday
Review of , following an experience of by ALEX B.
Answer by ekosport.co.ukFlagDear Alex, We are thrilled to hear that the backpack arrived exactly as displayed and was everything you needed for your ski holiday! It's great to know it served you well. Sincerely Ekosport
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Delivery took almost a week, but I think it's more because of Evri. My jacket is great. It was cheaper than anywhere else, so I worried a bit, but everything is legit.
Review of , following an experience of by SYLWIA W.
Answer by ekosport.co.ukFlagDear Sylwia, Thank you for your feedback! We apologize for the delay in delivery and appreciate your understanding regarding Evri. We're glad to hear that you love your jacket and found it at a great price. Your satisfaction is important to us, and we hope to serve you again soon! Best regards, Ekosport
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Really easy to find the items I wanted on the site and all the details regarding uk delivery were clear and accessible. Goods arrived within a week and good communication throughout
Review of , following an experience of by NIGEL H.
Answer by ekosport.co.ukFlagDear Nigel, I'm thrilled to hear about your experience! It's great that you found the items you wanted easily on our site, and I'm glad the details about UK delivery were clear and accessible to you. It's wonderful that your goods arrived promptly, and we're grateful for your positive feedback on our communication. Best regards, Ekosport
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Great experience, good prices and fast delivery to the UK
Review of , following an experience of by PAUL R.
Answer by ekosport.co.ukFlagDear Paul, Thank you for your kind words! We're thrilled to hear that you had a great experience with us and appreciated our good prices and fast delivery to the UK. Your satisfaction is very important to us, and we look forward to serving you again soon! Kind regards, Ekosport
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Ordered skis at a very good price. Communications and customer service are a bit lacking compared to other online shops where you expect regular updates on your order. I didn't even receive a confirmation of my order. They also use EVRI to courier skis to the UK. There is one small problem some EVRI depots will not deliver larger packages (for e.g. skis!). I've read some stories where skis were not delivered or took weeks to arrive because of delays with Evri. I could see there were various hold-ups with EVRI with my skis, so to avoid more problems I sent several messages via their bot until I got a human to reply to me. I told her I needed skis for a trip to Austria on Sunday and a courier finally turned up on the Saturday morning. I would probably use EkoSport again (although I wish they use an alternative courier to EVRI) because the prices are great, but leave plenty of time and if EVRI are holding up your delivery, spam their bot like hell until you get a human reply.
Review of , following an experience of by MATTHEW C.
Answer by ekosport.co.ukFlagDear Matthew, Thank you for sharing your experience. We apologize for any inconvenience you faced regarding the lack of communication and customer service. We understand the importance of timely updates and confirmations for orders. Furthermore, we also regret any issues encountered with EVRI courier services. Your feedback is valuable, and we will review our processes to ensure smoother communication and delivery experiences in the future. We appreciate your patience and hope to serve you better in your future orders. Kind regards, Ekosport
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Very good. Good price, swift delivery and the jacket is just what I wanted.
Review of , following an experience of by OWEN E.
Answer by ekosport.co.ukFlagDear Owen, We're thrilled to hear that you had a positive experience! It's great to know that you found our price competitive, and that the delivery was swift. We're glad the jacket met your expectations. Sincerely Ekosport
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Bought a fjallraven ovik stencollar jacket. Brilliant bit of kit. G1000 absolutely made up great purchase.
Review of , following an experience of by ANTHONY R.
Answer by ekosport.co.ukFlagDear Anthony, That's fantastic to hear! The Fjällräven Övik Stencollar jacket with G-1000 material is indeed a great choice. If you have any more feedback or need assistance with anything else, feel free to reach out. Enjoy your new jacket! Kind regards, Ekosport
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Very helpful
Review of , following an experience of by KRISTIAN W.
Answer by ekosport.co.ukFlagDear Kristian, we are glad to hear that you found us helpful. Sincerely Ekosport
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Bought some skis from Ekosport - great price and delivered promptly. Very happy with the supplier
Review of , following an experience of by MATT D.
Answer by ekosport.co.ukFlagDear Matt, Thank you for your positive feedback! We're delighted to hear that you are happy with your new skis and our prompt delivery service. We strive to provide great prices and excellent customer service, and your satisfaction is our top priority. Best regards, Ekosport
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Great proces and quick delivery, the only dowside is the delivery cost, Otherwise 5 stars
Review of , following an experience of by ANNA A.
Answer by ekosport.co.ukFlagDear Anna, We're glad to hear you were pleased with our prices and quick delivery. We appreciate your honesty about the delivery cost and will take it into consideration. Best regards, Ekosport
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Fast and accurate - many thanks!
Review of , following an experience of by GRIGORIOS A.
Answer by ekosport.co.ukFlagDear Grigorios, We're pleased to hear you found our service fast and accurate Sincerely Ekosport
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Easy and straightforward. I was sceptical in the beginning given I wasn't able to try the outfit, but the measurements on the website were correct and it fits perfectly. Also to note that I placed my order on a Sunday and on Thursday morning was already at Home (given it comes from overseas), super fast delivery and really pleased. 100% recommend and I will be buying more in the future from Ekosport.
Review of , following an experience of by FILIPE D.
Answer by ekosport.co.ukFlagDear Filipe, Thank you for sharing your experience! We're glad to hear that the measurements on our website were accurate and that your outfit fits perfectly. It's great to know that your order arrived quickly, especially considering it was an international delivery. We appreciate your recommendation and look forward to serving you again in the future. Kind regards, Ekosport
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Great service, delivered quickly and in good packaging.
Review of , following an experience of by ZOE G.
Answer by ekosport.co.ukFlagDear Zoe, Thank you for your feedback! We're pleased to hear that you had a great experience with our service and that your order was delivered quickly and securely packaged. Kind regards, Ekosport
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Fab price , good delivery
Review of , following an experience of by GRAHAM S.
Answer by ekosport.co.ukFlagDear Graham, We're happy to hear you were satisfied with our pricing and delivery. Kind regards, Ekosport
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Great pricing and delivery
Review of , following an experience of by BRIAN C.
Answer by ekosport.co.ukFlagDear Brian, Thank you for your feedback! We're glad to hear that you were pleased with our pricing and delivery. Kind regards, Ekosport
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Excellent service. Ordered Tuesday, delivered Friday and amazing price. Head ev10 skis. Can’t wait to try them out. Would definitely use them again.
Review of , following an experience of by PHIL Y.
Answer by ekosport.co.ukFlagDear Phil, We're delighted to hear about your excellent experience with our service! It's great that you received your order so quickly and at an amazing price. Enjoy trying out your Head EV10 skis, and we look forward to serving you again in the future. Kind regards, Ekosport
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Excellent service
Review of , following an experience of by DAVID C.
Answer by ekosport.co.ukFlagDear David, We're delighted to hear that you found our service excellent. Best regards, Ekosport
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Excellent, ordered arrived quickly.
Review of , following an experience of by LEON S.
Answer by ekosport.co.ukFlagDear Leon, We're glad to hear that your order arrived quickly and that you had an excellent experience with us! Best regards, Ekosport
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Came promptly and all in good condition. Very happy with my purchase.
Review of , following an experience of by JUDE M.
Answer by ekosport.co.ukFlagDear Jude, We're thrilled to hear that your order arrived promptly and in good condition! Thank you for letting us know that you're happy with your purchase. Greetings, Ekosport
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Very good, great service. I would recommend.
Review of , following an experience of by STEVE C.
Answer by ekosport.co.ukFlagDear Steve, Thank you for your feedback! We're delighted to hear that you had a very good experience with our service. Your recommendation means a lot to us. Sincerely Ekosport
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They had the item I wanted and it was 30% off RRP, delivery took around 6 days from France using Evri and went very smoothly. Item came sealed and was genuine. Would definitely buy from again.
Review of , following an experience of by ARMIN T.
Answer by ekosport.co.ukFlagDear Armin, Thank you for your detailed feedback! We're glad to hear that you found the item you wanted at a great discount and that the delivery went smoothly. It's wonderful to know that the item arrived sealed and genuine. We appreciate your recommendation and look forward to serving you again in the future! Kind regards, Ekosport
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Brilliant service i placed an order and everything arrived.
Review of , following an experience of by EMMA C.
Answer by ekosport.co.ukFlagDear Emma, Thank you for your feedback! We're thrilled to hear that everything arrived as expected. If you need anything else, please don't hesitate to contact us. Sincerely Ekosport
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Great prices and very quick delivery to the UK. Highly recommend.
Review of , following an experience of by JOHN G.
Answer by ekosport.co.ukFlagDear John, Thank you for your kind words! We're delighted to hear that you found our prices great and our delivery to the UK quick. We appreciate your recommendation and look forward to serving you again soon. Kind regards, Ekosport
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average site
Review of , following an experience of by EKATERINA C.
Answer by ekosport.co.ukFlagDear Ekaterina, Could you provide some context or clarify your opinion? Best regards Ekosport
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Efficiently, quality product. Always a good price.
Review of , following an experience of by JACQUI S.
Answer by ekosport.co.ukFlagDear Jacqui, Thank you for your feedback! We're pleased to hear you found our service efficient and our products of high quality. We're committed to offering great prices and appreciate your support. Kind regards, Ekosport
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Good stock at good prices. The bindings were fitted perfectly.
Review of , following an experience of by STUART B.
Answer by ekosport.co.ukFlagDear Stuart, We're delighted to hear that you found our stock to be good and our prices reasonable! It's great to know that the bindings were fitted perfectly for you. Sincerely Ekosport
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Brilliant website to find what you are looking for. I purchased a Columbia Powder Lite jacket. Bought on Sunday, delivered on Thursday to UK. Delighted with their service and the jacket is outstanding. I bought a size down than usual and it's a perfect fit. Will be a returning customer.
Review of , following an experience of by JOHN T.
Answer by ekosport.co.ukFlagDear John, Thank you for your wonderful feedback! We're thrilled to hear that you found our website helpful and that you're delighted with your Columbia Powder Lite jacket. It's great to know the fit is perfect and that our delivery to the UK met your expectations. We look forward to serving you again soon! Best regards, Ekosport
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Products were not what was advertised, would charge me £15 delivery and another £15 to sent the item that was wrong advertised back. Would not purchase from this company again in the future.
Review of , following an experience of by NEIL M.
Answer by ekosport.co.ukFlagDear Neil, If you have received an item that is not as described, you have 14 days from receipt to submit a return request online with photos, as outlined in our return policy: https://www.ekosport.co.uk/u/faq7/returns. We have not received any return requests, emails, or calls from you. Therefore, we were unable to intervene and resolve your issue. Please note that Ekosport covers the return costs if you have not received the product you ordered, but we need to be informed of the issue. Best regards, Ekosport
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Ordered skis I’d tried and got them
Review of , following an experience of by ANN A.
Answer by ekosport.co.ukFlagDear Ann, Thank you for your feedback! We're glad to hear you received the skis you wanted. Enjoy your skiing. Best regards, Ekosport
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Great service, brilliantly quick delivery, and good prices. Will use again.
Review of , following an experience of by ANDREW J.
Answer by ekosport.co.ukFlagDear Andrew, Thank you for your kind words! We're thrilled to hear that you were satisfied with our service, quick delivery, and pricing. We look forward to serving you again in the future! Kind regards, Ekosport
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After many problems with the delivery company losing my order Ekosport did everything possible to sort out the problem for me. I cannot praise their customer service enough!!
Review of , following an experience of by GAIL S.
Answer by ekosport.co.ukFlagDear Gail, We're truly sorry to hear about the issues you faced with the delivery company, but we're glad we could assist you in resolving the problem. Thank you for your kind words regarding our customer service. Your satisfaction is our priority, and we're here to help whenever you need us. Best regards, Ekosport
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Best price available for quality product and very quick delivery - thank you
Review of , following an experience of by ADRIAN W.
Answer by ekosport.co.ukFlagDear Adrian, We're thrilled to hear that you found the best price for a quality product with us and that our delivery was quick! Kind regards, Ekosport
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Great website. Product ordered and delivered as required. All good!
Review of , following an experience of by STEVEN C.
Answer by ekosport.co.ukFlagDear Steven, Thank you for your feedback! I'm glad to hear that your experience with the website was great and that your product was ordered and delivered as expected. It's always a positive outcome when everything goes smoothly. Sincerely Ekosport
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While I have not tested the bindings yet the service and quick delivery were excellent as was the price.
Review of , following an experience of by CLIVE B.
Answer by ekosport.co.ukFlagDear Clive, Thank you for your feedback! We're glad to hear you were pleased with our service, quick delivery, and pricing. We hope the bindings meet your expectations once you test them. If you have any questions or need further assistance, feel free to reach out. Best regards, Ekosport
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I do think returns customer service should be quicker. 60 days if a long time to receive interest on people money!
Review of , following an experience of by AMELIA G.
Answer by ekosport.co.ukFlagDear Amelia, We appreciate your feedback regarding our returns customer service. We understand that waiting for 60 days for a refund can be frustrating. Furthermore, we will review our processes to see how we can expedite the returns process without compromising quality. Thank you for bringing this to our attention. Best regards, Ekosport
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Hadn't heard of this site before, delighted to know it now. Found exactly the helmet I was looking for and can see it has some great stock. Ordering and delivery was easy and on time. Impressive
Review of , following an experience of by JAMES E.
Answer by ekosport.co.ukFlagDear James, It's wonderful to hear that you had a positive experience discovering the site, finding the perfect helmet, and receiving it on time. Thank you. Best regards, Ekosport
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Really quick delivery from France to the uk. No issues with customs or extra chargers. Perfectly setup for my boot size and ready to go. Will use again in the future 👍
Review of , following an experience of by LEE D.
Answer by ekosport.co.ukFlagDear Lee, Thank you for your feedback! We're thrilled to hear that your delivery from France to the UK was quick and hassle-free. It's great to know there were no issues with customs or extra charges. We're glad the setup was perfect for your boot size and that you're satisfied with your purchase. We look forward to serving you again in the future. Best regards, Ekosport
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Absolutely fantastic quick service and delivery. A massive range of quality stock and excellent prices. I ordered from Uk and it arrived within the week. I just can't stop going on their website
Review of , following an experience of by LYNDON W.
Answer by ekosport.co.ukFlagDear Lyndon, Thank you for sharing your positive experience! It's great to hear that you found the service quick and fantastic, with a wide range of quality products at excellent prices. It's also wonderful that your order from the UK arrived within the week. It sounds like you're really pleased with the service and can't resist visiting their website again! Sincerely Ekosport
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Super fast delivery and all items arrived safely and well packaged.
Review of , following an experience of by ELISABETH G.
Answer by ekosport.co.ukFlagDera Elisabeth, That's fantastic to hear! Speedy delivery and secure packaging ensure a great shopping experience. Kind regards, Ekosport
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Had doubts about ordering before my ski trip with delivery coming from France to the UK but I needn’t have worried! Ordered a pair of ski goggles on the 10th and even with a weekend between, it arrived in the 16th, it was Evri but delivery was good. (Delivery status didn’t update until the 15th but I imagine that was because Evri don’t receive it until it’s in the UK system). No tax or import duties to pay. Goggles in brand new great condition and looking forward to trying them out on the slopes. Oh and the best part, the price was unbeatable! Much cheaper than anywhere else with a big discount.
Review of , following an experience of by JAMES H.
Answer by ekosport.co.ukFlagDear James, I'm glad to hear that your doubts were put to rest when your ski goggles arrived promptly and in great condition! It's fantastic that there were no additional taxes or import duties to pay, making the purchase even more satisfying. Enjoy testing out your new goggles on the slopes and taking advantage of the unbeatable price you found. Happy skiing! Best regards, Ekosport
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easy return and great customer service.
Review of , following an experience of by THEO T.
Answer by ekosport.co.ukFlagDear Theo, It's excellent to hear that you had a positive experience with both the return process and the customer service. Thank you for sharing your feedback! Best regards, Ekosport
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Bought a brand new north face jacket which arrived with the pit zip ripped. Sent back for a warranty claim. It’s been a month and the tracking shows no progress since 2 weeks and jacket was sent over a month ago. Phone number for ekosport doesn’t work. So I’ve got a brand new £300 which arrives ripped and now I have no idea where the jacket is. Terrible customer service. I regret making this purchase from this company - it’s just stress and headache I don’t need. All winter I’ve had no jacket and just extra headache instead.
Review of , following an experience of by ABUL H.
Answer by ekosport.co.ukFlagDear Abul, We sincerely apologize for the inconvenience caused by receiving a defective jacket. Such occurrences are unacceptable, and we understand the frustration they can cause. Regarding the delay between identifying the issue and processing the refund, we acknowledge that it took approximately one month. This delay primarily stems from the return process, which necessitates passage through customs. Unfortunately, this aspect is outside of our direct control. We strive to ensure that returns and refunds are processed as efficiently as possible. However, international shipments, especially those involving customs procedures, can sometimes lead to unexpected delays. Please rest assured that we are continuously working to streamline our processes and minimize such delays in the future. Your satisfaction is of utmost importance to us, and we genuinely appreciate your understanding and patience throughout this process. Kind regards, Ekosport
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Great site, with market leading prices and quick delivery. I live in the UK and was worried there might be issues with delivery, and while it was c. £15 for delivery, I bought a load of gear which all arrived in one box and was far cheaper than if I bought it at other stores. Great service all round and great gear available.
Review of , following an experience of by TERENCE B.
Answer by ekosport.co.ukFlagDear Terence, That sounds like a wonderful experience! It's fantastic that you found everything you needed at a great price with efficient delivery. Enjoy your new gear and happy skiing! Sincerely, Ekosport
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Very quick and efficient, great price!
Review of , following an experience of by ABI H.
Answer by ekosport.co.ukFlagDear Abi, That's fantastic to hear! Speedy service and a great price make for a wonderful shopping experience. Best regards, Ekosport
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Extremely happy with my new ski boots! Very good price….delivery time as described on website.
Review of , following an experience of by BELINDA D.
Answer by ekosport.co.ukFlagDear Belinda, I'm thrilled to hear that you are extremely happy with your new ski boots, especially at a good price and with the delivery time matching what was stated on the website. Enjoy hitting the slopes with your new gear! Best regards, Ekosport
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Great site, rapid build and delivery. Faultless, would recommend.
Review of , following an experience of by ALEX T.
Answer by ekosport.co.ukFlagDear Alex, It's wonderful to hear that your experience was faultless and that you would recommend the site. Thank you for sharing your positive feedback! Kind regards, Ekosport
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Great products delivered ontime
Review of , following an experience of by NICHOLAS M.
Answer by ekosport.co.ukFlagDear Nicholas, That's fantastic to hear! Sincerely Ekosport
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Great seller!
Review of , following an experience of by STEFANIA B.
Answer by ekosport.co.ukFlagDear Stefanie, thank you very much. Kind regards, Ekosport
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Easy to navigate and search site. Good availability of products, competitive prices. Well packaged, fast delivery.
Review of , following an experience of by ALEKSANDRA K.
Answer by ekosport.co.ukFlagDear Aleksandra, We're glad to know that you found our website user-friendly and that you were satisfied with the range of products available and the competitive prices offered. It's important to us that your order arrives swiftly and securely, so we're pleased to hear that your delivery was both well-packaged and fast. Best regards Ekosport
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My partner loves these boots. His last pair lasted 9 years so hope this pair lasts along. Great boots
Review of , following an experience of by CATHERINE C.
Answer by ekosport.co.ukFlagDear Catherine, We're thrilled to hear that your partner loves the boots ! It's fantastic to know that they've been a great choice and we hope this new pair lives up to the same durability. Best regards Ekosport
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Great selection of kit, very competitive pricing and swift delivery, robustly packaged and Duty paid to the UK.
Review of , following an experience of by ANTHONY C.
Answer by ekosport.co.ukFlagDear Anthony, Thank you for your feedback! We're thrilled to hear that you were impressed with our selection of products, competitive pricing, and swift delivery. Ensuring that your order arrives safely and promptly is important to us, so we're glad to hear that it was robustly packaged. We also understand the importance of duty paid delivery to the UK, and we're pleased that this aspect of your order met your expectations. Best regards Ekosport
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Very good price and super quick delivery. No problems at all.
Review of , following an experience of by ADAM G.
Answer by ekosport.co.ukFlagDear Adam, We're thrilled to hear that you found our prices very competitive and that your order was delivered exceptionally quickly! Thank you for your feedback. Kind regards Ekosport
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Product fine but return process with evri is a nightmare and still unresolved
Review of , following an experience of by LOUISE H.
Answer by ekosport.co.ukFlagDear Louise, Indeed, returns from the UK are taking much longer since Brexit. All parcels must go through customs, they are held in a customs sorting center, and then returned. You received your refund with a slight delay, and we apologize for this inconvenience. Best regards, Ekosport
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Easy shopping experience, shoes well packaged, but delivery none too quick....
Review of , following an experience of by GARETH H.
Answer by ekosport.co.ukFlagDear Gareth, The delivery time for the UK is 4-5 business days, but it is not guaranteed. Since all parcels must pass through customs, the delivery time can sometimes be longer. We apologize for any inconvenience, but this is beyond our control. Best regards, Ekosport
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Delivery takes well longer than stated 3-5 days as items get stuck on French border for a while, don't fall for co.uk. Which did not really surprised me as I knew Ekosport is French shop. The ski helmet I bought was not advertised as an ex display item with dandruff etc. This would not make me to give 3 stars either. What made it disappointing is that someone has tried to remove the ear piece and jammed the BOA cable when pushing it back. Now the cable is kinked in Z shape and I can only wonder whether it straightens when tightened up and the MIPS system would work as intended or not!? As we know safety helmets are not exchangeable because frankly the shop don't know whether I have dropped it or something! I would expect, when buying top of range safety helmet, that if someone is clever enough to send ex display item they would at least inspect it.
Review of , following an experience of by NORMUNDS K.
Answer by ekosport.co.ukFlagDear Normunds, We acknowledge your feedback and are surprised that you did not contact us after receiving the helmet. At the bottom of our page, all the information for any potential issues is provided. It's also indicated that we are a French company, based in France. Therefore, this information is not hidden and should come as no surprise to anyone. Best regards, Ekosport
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Good
Review of , following an experience of by STUART M.
Answer by ekosport.co.ukFlagDear Stuart, Great to hear, thank you. Best regards, Ekosport
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Good efficient service
Review of , following an experience of by ROLAND E.
Answer by ekosport.co.ukFlagDear Roland, thank you for your positive feedback. Kind regards, Ekosport
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Very impressed, lovely quality ski jacket, took about a week to arrive as it came from France, excellent communication
Review of , following an experience of by FIONA M.
Answer by ekosport.co.ukFlagDear Fiona, We're delighted to hear that you're impressed with the quality of your ski jacket! Thank you for your feedback. We understand that international shipping can take some time, but we're glad to hear that your jacket arrived within a reasonable timeframe. Kind regards Ekosport
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An excellent pair of skis and fitted bindings at a very good price and delivered promptly
Review of , following an experience of by CHARLIE N.
Answer by ekosport.co.ukFlagDear Charlie, Thank you for your positive feedback regarding the purchase of your skis and bindings. We are delighted that you found excellent products at a great price and that the delivery was prompt. We hope you enjoy using them on the slopes! Best regards, Ekosport
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Excellent Service and great skis
Review of , following an experience of by ADAM J.
Answer by ekosport.co.ukFlagDear Adam, It's great to hear that you received excellent service and are happy with your new skis! Thank you for your positive feedback. Enjoy your time on the slopes to the fullest! Kind regards, Ekosport
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I was looking for a specific pair of gloves and I found them here, l actually bought 2 pairs because they price was brilliant l! Have the original price every where else. They also arrived really well packaged and fast! I’m really impressed, I do t usually bother writing reviews but this company was really good so iii be back ordering at some point, well done people.
Review of , following an experience of by SONIA F.
Answer by ekosport.co.ukFlagDear Sonia, We're delighted to hear that you found the specific gloves you were looking for at a brilliant price, and that you were impressed with our service! Thank you for choosing us and for taking the time to share your positive experience. We're delighted that your order arrived quickly and was well-packaged. We look forward to welcoming you back for future orders. Sincerely Ekosport
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Item received as described and promptly. Would order from this site again.
Review of , following an experience of by JO M.
Answer by ekosport.co.ukFlagDear Jo, We're delighted to hear that you received your item promptly and that it matched the description! Your satisfaction is our priority, and we're pleased to know that you would consider ordering from us again in the future. Sincerely Ekosport
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Wonderful company,easy to navigate website,the products are all reasonably priced and the delivery is promt
Review of , following an experience of by JOE C.
Answer by ekosport.co.ukFlagDear Joe, Thank you for your kind words! We're thrilled to hear that you find our company wonderful and our website easy to navigate. It's great to know that you appreciate our reasonably priced products and prompt delivery. Best regards Ekosport
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Great product selection. Quick turnaround and delivery of the order. Good after sales for vat refund. Very happy
Review of , following an experience of by ADRIAN L.
Answer by ekosport.co.ukFlagDear Adrian, Thank you for your valuable feedback! We're thrilled to hear that you're pleased with our extensive product selection and the swift turnaround and delivery of your order. Ensuring a seamless after-sales experience, including efficient VAT refund assistance, is a priority for us, and we're delighted that you found it satisfactory. Best regards, Ekosport
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10 out of 10. First time user of Ekosport.co.uk. easy navigation around the site thanks to easy search function and all of the filters as you would expect are easy to use and work exactly as expected. Seamless experience shopping here. Lots if discounts on offer. This makes it very tempting and I chose to complete my transaction here because of the competitive pricing. The standard range of payment ootions made it easy to do business and the checkout experience was very easy and straight forward. All of the information required regarding deliver etc is easy to access resulting in a very good user friendly experience. My order was promptly acknowledged with an email as per expectations, creating a worry free experience and updates came by email regularly letting me know my order had processed tk the next step. The dispatch was extremely fast. This is great and blew away my expectations. I received emails from my local courier and the done a fantastoc job in getting me my Parcel. EVRI was chosen as my courier. Despite them not having a great track record, they met amd even surpassed my expectations delivering my ekosport parcel. I received emails with updates and even received a courtesy call prior to arrival where I was informed the woukd be in the area within 30 mi utes and they turned up exactly on time as expected. Ny parcel was treated with care as it arrived in immaculate condition. The contents were well packed and protected with minimal packing which I like to see as this reduces unneccessary waste. All in all a wonderful experience and Job from all involved at Ekosport. 10 out of 10 will shop again. Thank you for coming to my TED talk!
Review of , following an experience of by GAVIN W.
Answer by ekosport.co.ukFlagDear Gavin, Thank you so much for sharing your detailed and positive experience with us! We're thrilled to hear that you found our website easy to navigate, with a seamless shopping experience and plenty of discounts available. It's fantastic to know that you appreciated the range of payment options and that the checkout process was straightforward. We're delighted that you received prompt acknowledgment of your order and regular updates on its progress, creating a worry-free experience for you. We're also glad to hear that the dispatch was extremely fast and that you had a positive experience with our chosen courier, EVRI, despite their track record. We strive to ensure that parcels are delivered promptly and with care, so we're pleased that your parcel arrived in immaculate condition. Thank you for your kind words and for choosing Ekosport! We're thrilled to have earned a 10 out of 10 rating from you, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Sincerely Ekosport
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Snowboard arrived as described and cheaper than anywhere else.
Review of , following an experience of by JAMES E.
Answer by ekosport.co.ukFlagDear James, We're delighted to hear that your snowboard arrived as described and that you found it cheaper with us than anywhere else! Thank you for choosing us for your purchase. Best regards, Ekosport
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Excellent service as usual. Trusted suppliers and best prices.
Review of , following an experience of by CHRIS W.
Answer by ekosport.co.ukFlagDear Chris, Thank you for your continued trust and positive feedback! We're delighted to hear that you've had an excellent experience with our service, and we appreciate being your trusted supplier. Providing the best prices is important to us, and we're glad to know that you've found them to be competitive. Kind regards Ekosport
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Quite frankly the check out and information nation was fine and it appears that esport sent the items for delivery on time however the order is yet to be completed as I’ve still not received the skis 2+ weeks after they were sent, and I can’t seem to get hold of ekosport to tell them this as the phone number always says they are shut.
Review of , following an experience of by GRANT C.
Answer by ekosport.co.ukFlagDear Grant, Indeed, your order took 10 days to be delivered, due to the New Year's Eve and New Year's Day holidays. All parcels must pass through customs for inspection, which also adds extra time. We apologize for this delay, which was beyond our control. Kind regards, Ekosport
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Inhave not received my order and customer service telephone line says you are closed
Review of , following an experience of by FLORENCE C. *
*Pseudonymized data at the request of the author
Answer by ekosport.co.ukFlagDear Nicholas, There was indeed an issue with the delivery. An investigation was opened, and we had to refund you as the carrier was unable to locate your parcel. Ekosport is available from Monday to Friday from 9 am to 1 pm and by email every day, excluding weekends and holidays. Best regards, Ekosport
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At first I was distrustful of a hassle factor, given ekosport was evidently based in the Netherlands. However, the skis I wanted to buy were advertised at a great price and Trustpilot reviews were favourable. I did telephone for reassurance that postage to post-Brexit UK wouldn't cause problems. I need not have worried, as the skis arrived promptly with import duty paid upfront in the price.
Review of , following an experience of by JEREMY H.
Answer by ekosport.co.ukFlagDear Jeremy, We're glad to hear that your initial concerns were alleviated and that you had a positive experience with us! Thank you for choosing Ekosport and for trusting us with your purchase. We understand that post-Brexit shipping concerns can be worrisome, and we're pleased to hear that the process was smooth for you. You may have noticed that Ekosport is a French company, based in France. https://www.ekosport.co.uk/u/cms5/legal-details Best regards Ekosport
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Great service, plan ahead as orders take a little while to arrive but worth the wait
Review of , following an experience of by THERESA S.
Answer by ekosport.co.ukFlagDear Theresa, Thank you for your feedback! We're delighted to hear that you've had a great experience with our service. We appreciate your understanding regarding the delivery times, and we're glad to hear that you found it worth the wait. Best regards Ekosport
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Fast delivery and a great price... the only place to buy skis.
Review of , following an experience of by MARTY C.
Answer by ekosport.co.ukFlagDear Marty, Thank you for your feedback! We're delighted to hear that you're satisfied with our fast delivery and competitive prices. We strive to provide the best experience possible for our customers. Sincerely Ekosport
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Quick and good value
Review of , following an experience of by TIM W.
Answer by ekosport.co.ukFlagDear Tim, We're glad you found our service quick and valuable! If there's anything we can improve or if you have any suggestions, please let us know. We're committed to providing the best possible experience for our customers. Best regards Ekosport
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Beat value I could find. Product arrived in reasonable time. No complaints
Review of , following an experience of by LEON D.
Answer by ekosport.co.ukFlagDear Leon, Thank you for sharing your positive experience! We're glad to hear that you found our product to be the best value and that it arrived in a reasonable time frame. Best regards Ekosport
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Great deals and quick delivery. Would use again, no problems with delivery to the UK.
Review of , following an experience of by THEO B. *
*Pseudonymized data at the request of the author
Answer by ekosport.co.ukFlagDear Daniel, Thank you for sharing your experience! We're thrilled to hear that you found great deals and that your delivery to the UK was quick and hassle-free. We're delighted that you would consider using our service again. Best regards Ekosport
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Overall couldn’t have been better. Great price and service.
Review of , following an experience of by PAUL C.
Answer by ekosport.co.ukFlagDear Paul, We're thrilled to hear that you had such a positive experience with us! Thank you for your kind words. Sincerely Ekosport
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Easy go navigate website and clear pricing great quality product and great sale price was delivered very quickly in a few days
Review of , following an experience of by ANDREW K.
Answer by ekosport.co.ukFlagDear Andrew, Thank you for your feedback! We're thrilled to hear that you found our website easy to navigate and our pricing clear. We're also delighted that you are satisfied with the quality of the product and the sale price. It's fantastic to know that your order was delivered quickly. We look forward to serving you again in the future! Kind regards, Ekosport
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Great service, fast delivery and not expensive, I had seen a lot of reviews mentioning shipping being costly but to UK I found mine was no different than any UK store.
Review of , following an experience of by JORDAN A.
Answer by ekosport.co.ukFlagDear Jordan, Thank you for your positive feedback! We are delighted to hear that you were pleased with our service, fast delivery, and competitive pricing. It's great to know that you found our shipping costs to the UK comparable to those of local stores. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support! Best regards, Ekosport
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This is the third time I have ordered from Ekosport. Each time they have had brilliant deals on great products and then delivered quickly.
Review of , following an experience of by OLIVER P.
Answer by ekosport.co.ukFlagDear Oliver, We're delighted to hear that you've had such positive experiences with us! Thank you for your continued support and for choosing Ekosport. Best regards Ekosport
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Super service 👍
Review of , following an experience of by ARTUR W.
Answer by ekosport.co.ukFlagDear Artur, We're thrilled to hear that you enjoyed our service! Yours faithfully Ekosport
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Generally, Ekosport are grreat
Review of , following an experience of by BEN G.
Answer by ekosport.co.ukFlagDear Ben, We're thrilled to hear that you've had a positive overall experience with Ekosport! If there are any specific areas where you feel we excel or any areas where you think we could improve, we'd love to hear your feedback. Sincerely Ekosport
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Fast delivery
Review of , following an experience of by DEIVIDAS G.
Answer by ekosport.co.ukFlagDear Deividas, Thank you for acknowledging our fast delivery! Sincerely Ekosport
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Highly recommended. Easy to use website and relatively slick delivery. Purchase was as described on the website. Importantly, product price was cheapest by a wide margin.
Review of , following an experience of by PAUL C.
Answer by ekosport.co.ukFlagDear Paul, Thank you for your recommendation! We're thrilled to hear that you found our website easy to use and that the delivery process was relatively smooth. It's fantastic to know that your purchase matched the description on the website and that you found our product to be competitively priced. Your satisfaction is our priority, and we're grateful for your positive feedback. Best regards, Ekosport
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Excellent service with on line order. Thank you.
Review of , following an experience of by JOHN D.
Answer by ekosport.co.ukFlagDear John, We're delighted to hear that you had an excellent experience with your online order! Thank you for choosing us. Best regards Ekosport
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Ordered and returned boots in November. Still haven’t received refund and it’s now January. Very disappointed with customer service
Review of , following an experience of by DAVID J.
Answer by ekosport.co.ukFlagDear David, We understand your dissatisfaction. Since Brexit, all parcels are required to go through customs, are stored on-site, and then returned to France. You have indeed received your refund since then. We apologize for any inconvenience this may have caused and appreciate your understanding during this transitional period. If you have any further questions or concerns, please feel free to contact us. Best regards, Ekosport
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Have been looking for a specific product, it was only here I eventually managed to find it
Review of , following an experience of by RODION S.
Answer by ekosport.co.ukFlagDear Rodion, We're glad to hear that you were able to find the specific product you were looking for on our website! If you have any further questions about the product or need assistance with anything else, please don't hesitate to let us know. We're here to help. Thank you for choosing us! Sincerely Ekosport
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Quick delivery, very happy
Review of , following an experience of by JAMES D.
Answer by ekosport.co.ukFlagDear James, Thank you for letting us know about your satisfaction with the quick delivery! If there's anything else we can assist you with or if you have any feedback to share, please feel free to reach out. Kind regards Ekosport
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Extremely happy with my experience at Ekosport. The service, delivery, and items were perfect. I ordered to England and the delivery was extremely fast. Highly recommend shopping at Ekosport.
Review of , following an experience of by RENATA H.
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Snowboard and bindings out for delivery for over a week by Evri, now apparently they are being returned to ekosport without any delivery being attempted and I an expected to wait until they arrive for either a refund or for delivery to be attempted again. This makes no sense, if Evri have them to return then why not just complete the delivery to the customer. Awful service and I’m left waiting to get a refund so I can purchase from reputable retailer in time for my trip. Do not recommend using this site if you actually want to receive your order, shop elsewhere.
Review of , following an experience of by CHARLES C. *
*Pseudonymized data at the request of the author
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Easy site navigation, lots of choice, easy order process, no import issues.
Review of , following an experience of by STEVEN F.
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I’ve used ekosport a few times. Easy to use website, accurate stock details, quick delivery. I’m sure I’ll use them again.
Review of , following an experience of by JONNY W.
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Site was clear and easy to use
Review of , following an experience of by MICHAEL H.
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No web site is perfect, hence my none perfect score. However on the whole it was very good.
Review of , following an experience of by LEE S.
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Thank you for the great service - faultless
Review of , following an experience of by THOMAS M.
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Cannot fault this company. The dispatch time was fantastic. Managed to arrive for Christmas. Very happy
Review of , following an experience of by JAMES M.
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Easy to use site Son very pleased with trail shoes Cheapest price online with fast delivery Will be using Ekosport again
Review of , following an experience of by MARION R.
Reviews displayed in chronological order